Charles Sturt University - Specification Checklist 1. Section Sub section To include 1. Introduction and content General background General description of goods or services Relevant? Service and corporate policies including CSR community benefits Client and end users – stakeholder consultation process is complete? Do you have an old specification, if so, has it been reviewed? Yes/No Is it a conformance or performance specification and why? Is it an open or private tender using an RFI, RFQ, RFP or RFT? Do you have sign-off by technical, stakeholders and procurement? 2. Core service Description of each element of the good/service What tasks must be carried out and how? Are the goods/service for a specific purpose? Specific size, shape or colour? Description of what you want achieved, and how the tenderer would provide it? Timetable and frequency How frequently is it going to be done? Time critical? E.g. 3.00pm every day? How critical are timing issues? Once a week OK, the contractor determining when in the week? Is there a schedule? Must the contract be completed in three weeks, months etc? Working methods and codes of practice Internal codes of practices? E.g. sustainability policy National industry standards? Contractor’s working methods? Quality and performance standards National quality standards/qualifications? Minimum satisfaction/level of performance? Testing/inspection prior to acceptance? Performance targets Incentives for the contractors to do well/better? Interface with other contracts and contractors How does this contract relate to any other contracts you may have? Record keeping and data storage What accounts need to be kept? Communication between the contractors? Confidential records? Management information? Complaints /suggestions? Payments terms Page | 1 In the specification or cross referenced to contract conditions? E. g. monthly Revised 2010 Benchmarking Benchmarking data / reference? Inspection You or the contractor? Ad hoc, daily, weekly, monthly, quarterly, annually? Service meetings Meetings with the contractor to monitor and review? How often? Reports What information do you want and how often? Audit What information should be kept for audit requirements and for how long? Specification change Any changes to the specification once the contract is in place? Management How will you deal with these? Costing and authorisation Fully costed and authorised? Who authorises? Projects Detail of possible projects? Advice and consultancy Specialist advice requirements? After sales support What is needed? Maintenance What may be relevant? 6. Definition of terms and relationship to contract condition Contract duration etc Consistent terms with no confusing overlap Contract reference e.g. “University”, “Charles Sturt University” etc Relevance Consistent language 7. Appendices for additional information or schedules More detail of work Does it require further clarification? Administration Invoices, client addresses etc 8. Linking your Award criteria Award criteria linked to specification, questionnaires and pricing Detailed pricing schedule Your evaluation model must be derived from your award criteria Lump sums What elements should be included? Unit costs or breakdown to make comparison easy Discounts What discounts apply to which elements? Financial suitability History, growth, decline etc Business and management structure How is their business structured? Staff training How are their staff trained / managed? Health and safety Certificates, policies, accident rates? Quality standards Certificates, policies, quality rates? Delivery of CSR community benefits Do they understand community benefits? Do they deliver them? References What references do they have? Insurance requirements What do they need / what do they have? 3. Reporting requirements 4. Review of procedures / changes 5. Additional services with no guarantee 9. Linking your pricing schedules to your specification 10. Other questions if Pre-tender Questionnaire not used No gaps or dead ends – e.g. award criterion must relate to specification Pricing matrix / format Please Note: This checklist should cover most scenarios that the University may encounter. If you have issues or matters that are not covered, please contact the Wagga Purchasing Office by email at purchasing@csu.edu.au or phone 34231 or 34066 to discuss. Page | 2 Revised 2010