Mata kuliah : A0804 - Proyek Minor Informasi Akuntansi Tahun : Feb - 2010 Presentasi Materi Pendahuluan Pertemuan 9 & 10 Presentation Skills Bina Nusantara University 3 Communication Process Message Sender Bina Nusantara University Medium Receiver 4 Sender-Receiver Model • Sender: • Receiver: – Initiates thoughts/feelings – Receive the message – Encodes it into words – Transmits it – Receive the Feed-back – Decodes the message – Assigns thoughts/feelings – Encodes a response – Sends a Feed-back Bina Nusantara University 5 Listening is Difficult Question: How can you overcome the problem of listening? Answer: You must learn to distinguish clearly between the written word and the spoken word Bina Nusantara University 6 Communication Importance The majority (70%) of your perceived ability comes from how you communicate & not from what you know (30%). 30 % How U Communicate What U know 70 % Bina Nusantara University 7 Presentation It is ….………………. It is a Mind to Mind Communication Bina Nusantara University 8 Presentation Definition It is not ….………………. It is not filling in empty heads of the audiences Bina Nusantara University 9 Presentation Definition Otherwise, ….………………. Otherwise, the message will not get across Bina Nusantara University 10 Presentation Types Informing Convincing Entertainment Motivation Presentations can be a combination between the four Bina Nusantara University 11 Presentation Steps Preparation / Planning Presenting / Delivering Follow-Up / Feed-back Bina Nusantara University 12 Preparation & Planning Bina Nusantara University 13 Prepare yourself • The 9 P`s Rule: • Prior Proper preparation prevent poor performance of the person putting on the presentation. Bina Nusantara University 14 Body language (visual communication) • Elements of Dynamic delivery: • Body Language Elements: i. ii. iii. iv. v. vi. Bina Nusantara University 38% 55% Posture. Movement. Gesture. Voice Eye Contact. Facial Expression. Avoid Personal Destructors. (keys, pens,…). 7% Words Visual 15 Voice Management Bina Nusantara University • Volume. • Speed. • Appropriate Language. • Clarity. • Silence Management. • Inflections. • Avoid Personal Destructors. 16 Rehearsal & information retaining 10 % Of what we READ. 20 % Of what we HEAR. 30 % Of what we SEE. 50 % Of what we SEE & HEAR. 70 % Of what we DISCUSS / SAY with others. 80 % Of what we DO / EXPERIENCE 95 % Of what we TEACH / PRESENT to others. Bina Nusantara University 17