Facilities Services:
Student Employee Orientation
Welcome to the Facilities Services Department! The following presentation contains
important guidelines and procedures in relation to the student employee positions with the
Facilities Services department at Valley City State University.
Department Mission Statement:
Welcome to Facilities
Services!
“The Facilities Services Department
maintains the staff, equipment, and
supplies sufficient to create, maintain, and
operate the physical facilities in a way
that fosters the safety, cleanliness,
convenience and attractiveness of the
campus and buildings.”
• Building Services
• Maintenance
• Landscape/Grounds
• Power Plant
• Heating
• System Maintenance
• Carpentry
What is Facilities
Services?
• Plumbing
• Parking
• Pool Maintenance
• Building Security
• Safety
• Risk Management
• Workforce Safety
Organizational Overview
Ron Pommerer
Director of FS
Jessica Frerich
Office Mgr./
Safety Coord.
Pat Horner
Assistant
Director of FS
Kelli Heath
Office Assistant
Your Job: Attitudes and Expectations
 We expect out student employees to be reliable and learn how to work on their own.
 We expect our student employees to provide goo dpublic service and be considerate
and helpful. If you don’t know the answer or are not sure, find someone who can help.
Remember, you are representing the Facilities Services department and Valley City State
University.
 Our employee should always be polite and respect co-workers, faculty, staff, and other
campus guests.
Your Supervisor
 Each student employee reports to their direct supervisor. This assignment is given based
on job availability and need.
 The Facilities Services Office Manager serves as a secondary supervisor and oversees all
hiring/firing and payroll.
 Any questions or complaints you have concerning your job should be directed to your
direct supervisor.
Training
 You will be trained in the specific aspects of your work by your direct supervisor. If at any
time you need further assistance, please don’t hesitate to ask!
 As a student employee, you are a very important part of the Facilities Services
department. Your work performance is vital to the successful operation of our
department.
 Remember:
 Training is a cooperative effort.
 Nobody knows everything
 Don’t be afraid to ask questions
 Be ready to help others
Policies
Job Attire
Personal Conduct
 Your appearance should reflect the fact
that you are working in a visible role in a
professional setting.
 Professionalism should be applied to you
conduct within the department.
 Your clothes should be clean and
presentable.
 Jeans and t-shirts are acceptable attire.
 Some positions require Personal Protective
Equipment for certain responsibilities.
Your direct supervisor will discuss these
situations on an individual basis.
 Speak politely and be as helpful as
possible when interacting with others on
campus.
 If you feel someone is being rude to you,
please direct that person to a staff
member.
Policies
Personal Phone Calls
Illness
 There may be times you need to make a
personal phone call while at work. If you
need to make a personal call at work
please find a private area and keep the
call brief.
 Please do not feel it is necessary to come
to work when you are ill.
 You are expected to let your direct
supervisor know through email or text
before your shift begins.
Policies
Lateness/Absence
School Related Lateness/Absence
 If something unexpected keeps you from
arriving to work on time, please notify the
office and/or your direct supervisor as
soon as possible.
 There may be times when school
responsibilities will take your time away
from work. In these instances, discuss with
your direct supervisor.
 If you need to take time off of work,
please discuss this with your direct
supervisor.
 **Remember that school is your top
priority and we will work with you on
making your hours work with your school
obligations.
Timesheets
Timesheets
 Your direct supervisor will have copies of the Student Employee Timesheet or it can be
found here: http://www.vcsu.edu/employeeservices/vp.htm?p=688
 Beginning and ending dates must be correct.
 Fill in your name, employment type, and department: Facilities Services.
 You must show total hours worked rounded off to the nearest quarter hour (.25, .5, .75).
 Remember to sign your timesheet before turning it in.
More About Timesheets
 Timesheets must be signed and dated by the direct supervisor and
student.
 Timesheets are due in the Facilities Services Office by 11am on the
day following the end of a pay period.
 There will be consequences for falsifying records.
 A time sheet that is not filled out correctly or is not turned in on time
will be returned to the direct supervisor and your check could be
delayed.
Payroll
 Payroll at VCSU is processed timely and accurately on a bi-monthly payment schedule to
all faculty, staff, and student employees.
 Payroll is automatically deposited into your bank accounts.
 Pay periods end the 15th and last days of the month.
Breaks
 Student employees receive a 15 minute break for every 4 consecutive hours worked.
 If you work over 5 consecutive hours, you must take at least a 30 minute meal break.
**You will not be paid for the meal breaks.
 Break times can be discussed with your direct supervisor.
Disciplinary/Terminations
 If a student employee’s performance/behavior does not meet the requirements of the
position, meetings/documentation will take place to protect the student and direct
supervisor.
 The direct supervisor will talk to the student and document the conversation. If
performance/behavior does not improve, the student will have a meeting with the
Facilities Services Office Manager.
 If performance/behavior still does not improve, the Director of Career Services will be
notified and the decision will be made on whether or not to terminate the student
employee.
Evaluations
 From time to time, Career Services requires each department to evaluate their student
employees. Your direct supervisor will be responsible for setting up a meeting to discuss
your performance.
Safety
 Familiarize yourself with the safe operating procedures included in your student employee
handbook.
 Each position has a different safety handbook based on their job responsibilities.
 If you have questions about safety, discuss with your supervisor or the campus Safety
Coordinator.
Closing Statement
We are a laid back and fun department,
but it is still important to remember that
you are working in a professional
environment and you must do your part in
maintaining this atmosphere. Follow
directions from your direct supervisor and
ask questions when you are unsure of a
procedure. We look forward to having
you as part of our team!