Regulation for Internships in the Department of International Tourism and Hospitality at I-Shou University International College Amended and approved in the Department Affairs Meeting on 4th of September, 2014 Amended and approved in the Department Affairs Meeting on 11th of September, 2013 Approved in the Department Affairs Meeting on 13th of April, 2011 1. Students may enroll for up to, but no more than, 9 credits of internship per semester. Students enrolling for A79301 Industry Internship I must also enroll for A79302 Internship Project I; students enrolling for A79303 Industry Internship II must also enroll for A79304 Internship Project II. 2. Students must reach the passing requirement for both the Industry Internship and the Internship Project in the same semester in order to gain credit for that semester’s internship. 3. A79301 Industry Internship I and A79302 Internship Project I start from the beginning of the summer vacation at the end of sophomore year and conclude at the end of fall semester of the junior year; A79303 Industry Internship II and A79304 Internship Project II start at the beginning of the winter vacation in junior year and finish at the end of spring semester of junior year. 4. The Internship must be in a business engaged in tourism or hospitality. Appropriate organizations include but are not limited to: 1. Travel agencies, tourism offices, tour operators, transportation companies, tour guides; 2. Hotels, motels, resorts, clubs, convention centers, entertainment complexes, restaurants, spas, and shopping malls; 3. Other profit- and non-profit organizations such as Convention and Visitors Bureaus, museums, scenic attractions, and other tourism and hospitality service industries. 5. The total number of hours for Industry Internship I or Industry Internship II should not be less than 400 hours. 6. Students must receive parental or guardian consent to their undertaking an internship or internships. The Head of Department must be notified of this consent and submit the Parental Agreement to IT&H department. 7. Students with assistance from the department are responsible for purchasing appropriate insurance for the period of their internship or internships. Proof of purchase must be notified to the Head of Department. 8. Students with assistance from the department are responsible for arranging their own internship (including any wages or salary paid), but the internship arrangements, including insurance and parental approval for interning during vacations, must be approved by the Head of Department before the internship commences. Students who do not obtain approval before the internship commences will not receive credit for the internship. 9. Students must apply for the internship by the end of Week 12 of teaching in the semester prior to that in which they wish to complete an Internship. 10.Prior to the approval of an application, the student should provide the following information from the prospective employer: 11.1 A letter confirming the dates and the hours the student will work. 11.2 A list of the duties the student will undertake ensuring these meet the requirements that he or she be engaged primarily in tourism or hospitality. 11.3 A brief background document of the business, including its history and main activities, and confirming that the company is engaged in tourism or hospitality. 11.4 The name and contact details (email and phone) for the person at the company who will supervise the student’s duties. 11.The student shall provide personal contact details such as email addresses (ISU and personal), cell phone number, Skype address, Facebook, etc., to enable the supervising teacher to be able to make contact as per Section 14. 12.Students may start their internship following approval from the Study Abroad and Internship Committee and the Head of the Department. 13.Before the end of each semester of the internship (week 17 of the semester) or whenever requested by the instructor, students must submit a self-evaluation report to the internship organization for evaluation; they must also submit a report of at least 1500 words in English to their supervisor for the Industry Project, in a specified format. 14.Where appropriate and convenient, supervisors should visit and check on students during their internship period and fill out a visiting/counseling report. 15.A79301 Industry Internship I / A79303 Industry Internship II grading criteria: A) Students’ Internship Organization Evaluation 80%. B) Supervisor’s counseling grade 20%. 16.A79302 Industry Project I / A79304 Internship Project II grading criteria: A) Student’s Internship Project report 100%. 17.This regulation is administered after being approved in the departmental affairs meeting, notified the college and then reported to the President. Department of International Tourism and Hospitality I-Shou University International College Application Form Department of International Tourism and Hospitality Internship Application Form Class Name M Sex F Birthday Photo ID Number Address Application Date (YY/MM/DD) Tel (H): Cell Phone: Type of Internship Institution: _____________________________________________ Name of internship institution: Institution address: Head of department: Title: Contact person: Title: Contact number: Fax: Internship date: From to Internship working time: Internship department: Internship content: 1. 2. 3. Supervisor: Page 4 of 7 Format for Industry Report The Internship Project is a co-requisite for the Industry Report. Cover page (name, interning organization, location, intern organization supervisor, dates) Table of Contents Introduction: Describe the objective of your internship and where your internship was carried out (company, department, location, etc.). Summarize your internship goals, activities, and accomplishments. Describe why this internship report can be useful to you and other readers (less than a page) Establishment Information. Background of the establishment (Name, history, chain, etc.). Location – include a location map. Nature of establishment (Type of products or services; Number/ type of guestrooms, employees, etc.; market, growth potential, etc.). Establishment organization chart; Your place in the establishment. Your job title (Trainee, in capacity of …………..position). Copy of your job description for the position you are assigned plus specific tasks for each duty in the job description. Copy of your departmental organization chart, noting your position. Description of the establishment’s recruitment, orientation, training, evaluation procedures, including training system as much as you know. Self Critique. What are your three primary strengths? Give examples of what you did well. What are three areas that you would like to improve, i.e., areas of weakness? Give examples of what you would do differently if you have a second chance. Value of work experience. Analyze the work process. What did you learn from this internship experience? In what areas did you learn new techniques or skills? Are there any changes in your ideas about this line of work or the industry? Are there any changes in your level of confidence about your abilities to work and deal with people and situations? Summarize the usefulness of your internship in advancing your understanding of the tourism or hospitality industry and profession. Conclusions. Could you have prepared yourself better beforehand to get more out of this internship experience? Would you enjoy working for this organization on a permanent basis? Your appreciation of what/who drove you to succeed the internship. Your future plan in the tourism or hospitality industry. Appendices. Daily report. Mid-semester summary. Duty photos. Final Summary. Page 5 of 7 Department of International Tourism and Hospitality I-Shou University International College Parental Agreement Student’s name (English and Chinese) ______________________________________ student ID: _____________ agrees to do vocational internship during his or her summer or winter semester. During the internship, he/she agrees to obey all regulations associated with the vocational internship, including those of the internship organization as well as related university regulations. Internship organization: Internship department: customer service, etc. Internship dates:……………………………………………. Student’s Signature:............................................... Date:_______________________ Guardian’s signature:………………………………. Date:_______________________ For parents only: I, ________________________ fully understand that by taking the internship my child can enroll in only 9 credits per semester and thus may take longer than four years to graduate. Guardian’s signature:……………………………… Date:_________________________ (Parents or guardian must sign this agreement themselves, failure to do so means that credits will not be recognized). Page 6 of 7 Department of International Tourism and Hospitality I-Shou University International College Internship Insurance Notification Dear Parents: In order to protect the safety of your child during off campus internship practicum, please help your child to find suitable insurance coverage. You can do so by ticking the boxes below. This information will allow the T&H department to understand students’ insurance coverage. □ I/we will find our own insurance for our child(Please attach your insurance policy to this form). □ I will entrust ISU to provide for my child’s insurance(Insured for 1 million NT, students must pay their own insurance fee). Student’s Name: Year: Student’s ID: Guardian’s Signature: (Departmental Seal) Page 7 of 7