1
North Central State College
Program Outcome Statements
Human Services Department
11/3/2009
Expanded Statement of
Institutional Purpose
Departmental/Program Intended
Outcomes/Objectives
Assessment Criteria &
Procedures
Assessment Results
Use of Results
1a. 75% of the employer
respondents will indicate that
the graduate is very
proficient or proficient in the
helping process. (Employer
Survey, specific questions)
These specific results are
not indicated in the 20082009 Graduate
Competencies Survey
compiled by Career
Services.
Program Specific
Employer Survey will
provide this
information in the
future.
1b. 75% of the graduate
respondents will indicate that
they are very proficient or
proficient in the helping
process. (Graduate Survey,
specific questions)
These specific results are
not indicated in the 20082009 Graduate
Competencies Survey
compiled by Career
Services.
Program Specific
Employer Survey will
provide this
information in the
future.
College Mission Statement:
To provide quality, responsive,
lifelong learning opportunities,
including occupational, degree,
and other educational programs
for individuals, business and
industry, and the communities
we serve.
Program Mission Statement:
To prepare an entry-level Human
Services Professional who is
skilled in the helping process.
Goal Statements
1. Maximize student access.
2. Guide students toward
educational success.
3. Guarantee quality
educational experience.
1.
Graduates will be proficient in
the helping process at the
micro, mezzo and macro levels
with Human Services.
2
North Central State College
Program Outcome Statements
Human Services Department
11/3/2009
Expanded Statement of
Institutional Purpose
Departmental/Program Intended
Outcomes/Objectives
2.
Graduates will demonstrate
professional attitudes,
behaviors and ethics.
Assessment Criteria &
Procedures
Assessment Results
Use of Results
1c. 90% of students enrolled in
the Human Services
Directed Practice (Capstone
Course) will receive a very
proficient or proficient rating
in the helping process.
(Capstone Assessment Tool)
Results for Fall 2008,
Winter 2009 and Spring
2009 indicate that 90% of
students received a very
proficient or proficient
rating.
Utilized in program
evaluation for any
needed changes.
2a. 75% of first year students will
receive a passing grade in
HSV 102 Professionalism in
Human Services course.
Results for Fall 2008,
Winter 2009 and Spring
2009 indicate that 75% of
first year students
received a passing grade
in HSV 102.
Will continue to gather
this data.
2b. 75% of the students enrolled
in HSV 240 and HSV 250
(HSV 253/255) will receive a
superior or good rating in
questions 1, 2, 3, 4, 5, 6, 8, 9
and 10 of the Determination
of Professionalism Grade
(Final), completed by the site
supervisor.
Results for Winter 2009
indicate that 75% of the
students enrolled in HSV
240 and HSV 250 (HSV
252/255) received
superior or good rating.
Will continue to gather
this data.
2c. 75% of the employer
respondents will rate
graduates very proficient or
proficient in demonstrating
professional attitudes,
behavior and ethics.
(Employer Survey, specific
questions)
.No results gathered to
date. Will add to College
Graduate Survey
Will continue to use
this tool.
2d. 75% of the graduates will
receive the Social Work
Credential through the State
of Ohio Counselor and
Social Worker Board,
Marriage and Family
Therapist Board within one
No results gathered to
date. Will add to College
Graduate Survey
Program Specific
Survey will provide this
information in the
future.
3
North Central State College
Program Outcome Statements
Human Services Department
11/3/2009
Expanded Statement of
Institutional Purpose
Departmental/Program Intended
Outcomes/Objectives
3.
Graduates will have effective
written, verbal, and non-verbal
communication skills.
Assessment Criteria &
Procedures
Assessment Results
Use of Results
85% of students did pass
using the SpAC rubric in
2008-2009
Capstone Course and
the (SpAC) rubric is in
place. Will continue to
gather data.
3b. 85% of the students will pass
an evaluation of the research
paper in the Directed
Practice (Capstone Course)
using the Written Across the
Curriculum (WAC) rubric.
85% of the students did
pass an evaluation of the
research paper in the
Directed Practice
(Capstone Course) using
the Written Across the
Curriculum (WAC) rubric
in 2008-2009
Capstone Course and
the (WAC) rubric is in
place. Will continue to
gather data.
3c. 75% of the employer
respondents will indicate that
the graduate is very
proficient or proficient in
using written communication
skills. (Employer Survey,
specific questions)
No results gathered to
date. Will add to College
Graduate Survey
Data will be used to
evaluate the program.
3d. 75% of the employer
respondents will indicate that
the graduate is very
proficient or proficient in
using verbal communication
skills. (Employer Survey,
specific questions)
No results gathered to
date. Will add to College
Graduate Survey
Data will be used to
evaluate the program.
3e. 75% of the employer
respondents will indicate that
the graduate is very
proficient or proficient in
appropriate use of nonverbal
communication skills.
(Employer Survey, specific
questions)
No results gathered to
date. Will add to College
Graduate Survey
Program Specific
Survey will provide this
information in the
future.
year of graduation.
3a. 85% of the students will pass
an evaluation of an oral
presentation in the Directed
Practice (Capstone Course)
using the Speech Across the
Curriculum (SpAC) rubric.
.
4
North Central State College
Program Outcome Statements
Human Services Department
11/3/2009
Expanded Statement of
Institutional Purpose
Departmental/Program Intended
Outcomes/Objectives
Assessment Criteria &
Procedures
3f.
4. Provide quality workforce
development opportunities.
5. Manage resources effectively
and efficiently.
Assessment Results
Use of Results
75% of the graduate
respondents will indicate that
they are very proficient or
proficient in using written
communication skills.
(Graduate Survey, specific
questions)
No results gathered to
date. Will add to College
Graduate Survey
Updated Graduate
Survey will provide
specific information in
the future.
3g. 75% of the graduate
respondents will indicate that
they are very proficient or
proficient in using verbal
communication skills.
(Graduate Survey, specific
questions)
No results gathered to
date. Will add to College
Graduate Survey
Updated Graduate
Survey will provide
specific information in
the future.
3h. 75% of the graduate
respondents will indicate that
they are very proficient or
proficient in appropriate use
of non-verbal communication
skills. (Graduate Survey,
specific questions)
No results for 2008-2009
were compiled as these
specific questions were
not on that survey.
Updated Graduate
Survey will provide
specific information in
the future.