GRADUATE QUESTIONNAIRE
As a graduate of North Central State College, you are being asked to evaluate the various
support services that you have used while attending the college.
Please evaluate the quality of service that you received from the staff of the student service areas.
Rating Scale:
4 = Strongly agree; exceeded my expectations
3 = Agree, met my expectations
2 = Disagree, met some of my expectations but needs some improvement
1 = Strongly disagree, did not meet my expectations, needs immediate improvement
N = Never used or don’t recall using this service
QUESTION 1
My interactions with this department helped me learn the college “system” (for example, how to get enrolled,
register online, obtain information from MyNCState Student web portal, understand my financial options, get
tutoring, assistance for disabilities, personal counseling, academic advising, resume/job search guidance, or
other services).
(please circle one for each office)
4 3 2 1 N Admissions
4 3 2 1 N Campus Recreation Center
4 3 2 1 N Cashier’s Office
4 3 2 1 N Child Development Center
4
4
4
4
3
3
3
3
2
2
2
2
1
1
1
1
N
N
N
N
Financial Aid Office
Campus Life / Student Union
Student Records Office
Student Success Center
Comments: (please specify which office)
QUESTION 2
My interactions with this department helped me establish and reach some personal goals (in areas such as
education, career, family, finances, etc.)
(please circle one for each office)
4 3 2 1 N Admissions
4 3 2 1 N Campus Recreation Center
4 3 2 1 N Cashier’s Office
4 3 2 1 N Child Development Center
4
4
4
4
Comments: (please specify which office)
OVER
3
3
3
3
2
2
2
2
1
1
1
1
N
N
N
N
Financial Aid Office
Campus Life / Student Union
Student Records Office
Student Success Center
Rating Scale:
4 = Strongly agree; exceeded my expectations
3 = Agree, met my expectations
2 = Disagree, met some of my expectations but needs some improvement
1 = Strongly disagree, did not meet my expectations, needs immediate improvement
N = Never used or don’t recall using this service
QUESTION 3
My interactions with this department left me with a strong sense of self-worth. I was quite willing to return to
this department if necessary.
(please circle one for each office)
4 3 2 1 N Admissions
4 3 2 1 N Campus Recreation Center
4 3 2 1 N Cashier’s Office
4 3 2 1 N Child Development Center
4
4
4
4
3
3
3
3
2
2
2
2
1
1
1
1
N
N
N
N
Financial Aid Office
Campus Life / Student Union
Student Records Office
Student Success Center
Comments: (please specify which office)
QUESTION 4
My interactions with this department have helped me to be more organized, better manage my resources
(time, money, etc.) and meet deadlines.
(please circle one for each office)
4 3 2 1 N
Financial Aid Office
4
4
4
4
4 3 2 1 N
4 3 2 1 N
4 3 2 1 N
Campus Life / Student Union
Student Records Office
Student Success Center
3
3
3
3
2
2
2
2
1
1
1
1
N
N
N
N
Admissions
Campus Recreation Center
Cashier’s Office
Child Development Center
Comments: (please specify which office)
NEXT PAGE
Rating Scale:
4 = Strongly agree; exceeded my expectations
3 = Agree, met my expectations
2 = Disagree, met some of my expectations but needs some improvement
1 = Strongly disagree, did not meet my expectations, needs immediate improvement
N = Never used or don’t recall using this service
QUESTION 5
My interaction with this department improved my opportunity to be successful in college.
(please circle one for each office)
4 3 2 1 N Admissions
4 3 2 1 N Campus Recreation Center
4 3 2 1 N Cashier’s Office
4 3 2 1 N Child Development Center
Comments: (please specify which office)
4
4
4
4
3
3
3
3
2
2
2
2
1
1
1
1
N
N
N
N
Financial Aid Office
Campus Life / Student Union
Student Records Office
Student Success Center
6. DO YOU PLAN TO CONTINUE YOUR EDUCATION? (PLEASE CIRCLE ONE)
1. Yes, immediately (next academic year)
3. Not sure
2. Yes, at a later date
4. No
a. If yes, where?
b. Planned major?
c. If yes, would you like to meet with an NC State transfer advisor to discuss your next steps?
No
7.
Yes
(Please be sure to fill out section 7 below)
THANK YOU FOR COMPLETING THIS QUESTIONNAIRE
Your Major:
Your Name:
Social Security Number: