Community Pilots ~ Efficiency Program Outcomes Program Offers • Residential – Comprehensive Residential program • • • • Inexpensive audit Direct install Building shell Furnace, boilers, water heaters – HVAC bonuses – In-Home Displays 2 Program Offers • Business – Small Business Audit • Energy Audit • Direct install – Enhanced Business Incentives • • • • Lighting LED PC Network Management Custom – Staffing Grant 3 Community Pilot Focus on Energy - Energy Savings Targets Community Target Actual % of Target Brillion kWh 276,549.5 877,708 317% kW 64.68 178.79 276% Therms 44,050.4 44,006 99% kWh 456,638.34 949,326 214% kW 68.08 207.83 305% Therms 57,661.1 152,238 264% kWh 249,907.4 1,022,261 412% kW 58.21 120.27 207% Therms 51,058.1 57,054 117% Allouez Plover 4 • Community Reward 5 Community Reward • Shared Goal • Tangible Reward • Peer pressure to participate 6 Community Reward 7 • Home Energy Review – Energy Advocate 8 Home Energy Review Audit • Behavior • Direct Install Rewards 9 Install Option • Options • Shell • Mechanical Completion Bids • Verification • Post Test • Shell • Mechanical Home Energy Review • Assessment and Audit – $25 Allouez and Plover – Audit Free and Assessment $150 in Brillion • Incentives – 60% of project cost – 50-90% in Brillion based on income 10 Energy Advocate Completion Rewards Bids Options Audit 11 Energy Advocate • Guide customer through process • People person first – Energy expert second • Follow up with customers who have stalled on a step 12 Energy Advocate • Rave reviews from customers • High audit conversion rates • Creating community advocates 13 • Staffing Grant 14 Staffing Grant • Original Design – – – – – 15 Up to $80k available per customer Phase 1 (3 month) - $20k Phase 2 grant of 2.5x energy saved iCanConserve could request refund on phase 1 Staffed person could work on multiple targets/companies Staffing Grant • Barriers – Unknown targets and energy potential – Approval of limited term hiring – No guarantee on funding – Short time to get projects completed 16 Staffing Grant • Next Steps – Community leaders were still interested in participating – Local colleges were interested in offering internship credits 17 Staffing Grant • Solutions – Target School and Government Buildings – UWSP and NWTC provided internships to students – Interns were employed by Implementer – Tasked to create prioritized project plan 18 Staffing Grant • Interns – Completed audits on buildings – Armed with auditing tools – Able to complete direct installs – Could handhold projects through completion 19 Staffing Grant • Brillion High School will save $7,772 and 85,472 kilowatt hours (kWh) per year. The high school will receive $18,437 in Focus on Energy incentives for approved lighting and vending machine efficiency projects. • Lighting upgrades, low-flow aerators and motor replacement improvements at nine Plover (9) park buildings will save $2,132 and 24,596 kilowatt hours (kWH) per year. Recommended improvements qualified for $3,052 in Focus on Energy incentives. 20 Staffing Grant • Results – New generation of energy managers – Recommendations and immediate completion of many projects – Annual savings • $8.5k in Brillion • $3,4k in Allouez • $6.4k in Plover 21 • Business Engagement 22 Business Engagement • Barriers to customer project – Capital – Expertise – Priorities overrule energy 23 Business Engagement • Looking for a trustworthy source • Need technical help with recommendations • Perceived value in custom solutions 24 Business Engagement • Address the expertise – Allocate additional time to the face-to-face interactions – Build trust by finding the customers’ best interest – Offer everything: direct installs, audits, and project management 25 Business Engagement • Address the need for capital – Aggressive incentive rate – Formula rate designed to be Program Administer Cost Test positive – Present as a custom solution 26 Business Engagement • Make it a priority – Deadline based tiered incentive: • Tier 3 submitted before June 30 • Tier 2 submitted before September 30 • Tier 1 submitted before December 31 27 Business Engagement 28 $/kWh $/kW $/therm Incentive Cap Tier 1 4.5¢ 150 45¢ 50% of project Tier 2 13.5¢ $450 $1.35 50% of project Tier 3 22.5¢ $750 $2.25 75% of project Business Engagement • Results – Processed $400k in business incentives for 2012 – Increased kW by 1700% from 2011 – Increased kWh by 3500% from 2011 – Negligible impact on therms 29 Questions Ben Dickson CB&I benjamin.dickson@cbi.com 608-230-7022 30