Disbursement Department Payment Processing Tips 1 Disbursements Dept 7-3661 WSU APPM is the Key! 2 Always refer to your Administrative Policies and Procedures Manual (APPM) http://www.wayne.edu/fisops/APPM99s.pdf Disbursements Dept 7-3661 Helpful Reminders To Avoid Payment Delays 3 Original Detailed Invoices are required for payment. Original Detailed Receipts are required for reimbursement. PO related invoices should be sent to the Disbursement’s Post Office Box, PO Box 9056, Detroit, MI 48202. Change Order Requests (COR’s) are required for all PO related invoices that do not have sufficient encumbrance dollars remaining on the PO. Receivers must be processed timely. Orders to outside vendors without the benefit of a PO cause payment delays and the inappropriate use of the SPA. Disbursements Dept 7-3661 Helpful Reminders To Avoid Payment Delays 4 External events held for fundraising and other purposes require the establishment of a PO(s) for payment of the site rental, food, etc. A copy of the program announcement, list of attendees along with a detailed account of the business purpose of the event will expedite payment. Requests for payment for group functions must include a list of the attendees, their title and affiliation with WSU and the business purpose/benefit for WSU. (APPM 1.3.1.A) All University memberships, contributions or sponsorships will require Vice President approval. Individual memberships to organizations require Vice President or Dean approval. Club memberships require the President’s approval. These specific approval requirements cannot be delegated. Disbursements Dept 7-3661 Helpful Reminders To Avoid Payment Delays 5 Honorariums require documentation of offer and acceptance - copy of email or letter to the recipient required and the appropriate tax document (W8/W9). SPA’s for awards require copy of award letters as documentation and the appropriate tax document (W8/W9). SPA’s require complete descriptions of commodities and/or services. Not ordering items on the Pro-card over the limit then requesting payment via SPA. Tips are limited to a 15% gratuity. Disbursements Dept (APPM 1.3.1.1) 7-3661 Helpful Reminders To Avoid Payment Delays 6 Copy of approved and encumbered TAER required with all conference registration requests on SPA’s. All travel must be appropriately approved prior to encumbering the university with any expenses for travel. This includes conference registrations, air fare, lodging arrangements, etc. The traveler / department contact must complete an estimated TAER and obtain the appropriate approvals as well as encumber the full expenses of the trip in Banner prior to booking any arrangements. Obtain all required signatures on TAER forms, especially the traveler. Disbursements Dept 7-3661 Purchase Order Invoicing Process 7 A completed requisition is processed timely in Banner for Purchasing. A completed PO is approved by Purchasing and forwarded to the vendor. Vendor ships product or service is performed. Upon receipt in Central Receiving or in department, a receiver is entered into Banner for merchandise received / service provided. The vendor invoice is entered into Banner completing the “3-way match”. Upon system approval, a check is issued and mailed to vendor. Disbursements Dept 7-3661 Purchase Order Invoicing Do’s 8 Forward all invoices (see pg 43 for invoice requirements) pertaining to a Purchase Order to Disbursements Advise vendors to mail their invoices directly to: Accounts Payable P.O. Box 9056 Detroit, MI 48202 Complete a receiver in Banner for item(s) / service received. Process a COR in Banner for any changes to the PO. – Increases need to be processed at time of order, not upon request from Disbursements. Provide the correct PO to a vendor when placing an order directly. Disbursements Dept 7-3661 PO Invoicing Issues that Delay Payments 9 Incorrect or expired PO # given to vendor when an order is placed. No PO # provided to vendor when an order is placed. – Contact is made with department to resolve via memo (see next page) Receiver not entered by Central Receiving or Department. – Packages arriving via Central Receiving but unopened need to be received by the Department. COR is not processed to reflect changes to the PO (added items, increased cost). Placing an order without a predetermined payment method (i.e. Approved PO or P-Card). – This is a violation of University Policy and subject to payment refusal. Disbursements Dept 7-3661 Request to Department for Further Information 10 Disbursements Dept 7-3661 COR Request Letter Sent From Disbursements 11 Disbursements Dept 7-3661 Potential COR & Receiver items 12 Disbursements Dept 7-3661 Help Us Help You When Traveling 13 All University related travel must appear on a Travel Authorization Expense Report (TAER). Always refer to your APPM Expense Guidelines (7.0) when completing a TAER. It will provide you with a list of acceptable University expenses, the documentation you need to provide and signatures required. Paperwork must be submitted within (15) days after the completion of travel. Disbursements Dept 7-3661 The Properly Completed TAER 14 Indicate Payee status (Employee, Student, Guest) Provide Banner ID# (and SSN if Moving Expenses or Payment is to a guest/non-employee) Complete Mailing Address Indicate Department Contact Name & Number Payee Signature (this is mandatory) Index Number(s) Account Code(s) Authorized Signature (Dept Head, Chair, or Director) Disbursements Dept 7-3661 Appropriately Completed TAER Example 15 Disbursements Dept 7-3661 Appropriate Promissory Notes 16 Only allowed for non-exempt hourly employees, students on WSU business and team travel. Advance must be for a minimum of $100. Advances are available for meals, lodging and rental cars only. Promissory notes for employees must be completed and approved by the authorized budget unit. Promissory notes for students must be completed and approved by the sponsoring business office. Disbursements Dept 7-3661 Appropriate Promissory Notes 17 All promissory notes are to be submitted (once approved ) to Disbursements with an approved and encumbered copy of the trip TAER. Requests must be received by Disbursements (11) days prior to the departure date. Advances must be repaid immediately upon completion of official University travel by submitting the completed and final TAER to Disbursements. Upon submission, advances in excess of expenses should be resolved by attaching a check for the excess amount or preferably a deposit slip showing the excess has been deposited with Cashiers. Disbursements Dept 7-3661 Appropriately Completed Promissory Note Example 18 Disbursements Dept 7-3661 Appropriate TAER with Advance Example 19 Disbursements Dept 7-3661 Guidelines for Unused AAA Airline Tickets 20 An unused ticket from AAA can only be applied towards the purchase of a new ticket for the same traveler. The department will need to contact AAA (1-800-854-5044) to set up any new flight arrangements to utilize this credit. The new ticket must be for Official University Travel with an approved and encumbered TAER. There will be a penalty charged by AAA for transferring the ticket. The new ticket must be booked before the expiration date (usually 1 year from original travel date but some variation) Disbursements Dept 7-3661 TAER Do’s All TAER’s must be encumbered upon approval of the estimated expenses prior to travel. Itemize all actual expenses daily (hotel folio, parking, meals, etc) Receipts must be attached for everything indicated in ‘RED’ on the Travel Expense Report. Complete the Total Actual Expense column – 21 each itemized line requires an amount in the total column for processing. Disbursements Dept 7-3661 TAER Don’ts 22 For Early Reimbursement items (Air, Hotel and Registration), never include the original TAER. – Attach the confirmation and credit card statement with an approved copy of the TAER. – For Registration Fees, you may use your Pro-Cards or Submit on a SPA with a copy of the approved TAER when paying the organization directly. Disbursements Dept 7-3661 Section 7.1.S of APPM Guidelines for Early Reimbursement 23 Disbursements Dept 7-3661 Section 1.4 of APPM Guidelines for Internal Requisition and Inter-Account Bill (IRB) 24 IRB’s are used to order materials and/or provide services from another internal University department. IRB’s are not used to transfer/reimburse funds to another internal department. IRB’s greater than $1,000.00 will require approval by Dean/Director unless the Dean/Director elects a designee. Note: some departments require approval for all IRB’s. Standing IRB’s are to be submitted on an Inter-Account Expenditure and Revenue Summary of Standing IRB transactions ISxxxxx (Form 172). Disbursements Dept 7-3661 Section 1.4 of APPM Guidelines for Internal Requisition and Inter-Account Bill (IRB) IRB’s used to obtain services listed below must initiate a new standing IRB and forward to: Joyia Burgess, Office of Business Services, 5057 Woodward Avenue Suite 1355, Detroit, MI 48202 – – – – – – – – – – Addressing Services-(Technicom) AVI Food Services(McGregor) Officemax (Paper and Office Products) Bookstore (Office Supplies) Contracted Food Services ( LaPita Fresh, Jimmy Johns, Pizzeria Venti). Duplicating Services (Kinko’s and Utley Bros.) *You may use your Duplicating IRB to purchase Business Cards from Utley Brothers. Postage (Includes UPS express mail services Motor Pool Services or Enterprise Rentals Parking - As allowed per APPM or as provided for via contracts Typewriter Repair (maximum of $60.00 per typewriter) *Please list the tag and/or serial numbers on the IRB for each typewriter. . 25 Disbursements Dept 7-3661 Section 1.4 of APPM Guidelines for Internal Requisition and Inter-Account Bill (IRB) IRB’s must be originated in the customer department. Indicate who is initiating the charges. Box 1 - complete the initiating department information. Box 2 - complete the department providing service/material & contact person name & number. Indicate the initiating department’s contact person (name & number). Indicate the purpose of transaction. Box 5 - complete the description of commodities or services. IRB’s must be encumbered & contain an approved signature by the Dean/Director or unit designee. – 26 NOTE: The approval must also provide the department imprint authorization card stamp for Box 7 & 8. List the Index, account Code(s) and amount(s) if more than one. Disbursements Dept 7-3661 Appropriately Completed IRB Example 27 Disbursements Dept 7-3661 Section 1.4 of APPM Guidelines for Internal Requisition and Inter-Account Bill (IRB) 28 Upon completion of the encumbrance & approved IRB, forward the IRB to the department providing service/material. Servicing dept. to complete box 10 (indicate index number) then forward to Disbursements for review . After reviewing the IRB for compliance with University Policy & Procedure, Disbursements will forward to Office Services for processing into Banner. Disbursements Dept 7-3661 Section 1.3.1 of APPM Expense Guidelines 29 Always refer to your Administrative Policies and Procedures Manual (APPM) Expense Guidelines (1.3.1) when processing any document to determine what is (or isn’t) a University obligation and when additional signatures are required to process your request. Disbursements Dept 7-3661 Required Information for a Correctly Completed SPA Contact Person Name & Phone Number Original Detailed Receipt or Invoice (see page 33) – 30 Less than page size receipts should be taped to full sheets of paper (not clipped or stapled to SPA. Valid Proof of Payment (reimbursement) Dean/Director imprint & authorized signature(s). Complete description of Commodities/Services Valid Banner ID for Reimbursements. If pick-up is requested, please select from attached enclosure code list and note in ‘ENC’ column of SPA. Disbursements Dept 7-3661 SPA Enclosure Code Listing 31 Disbursements Dept 7-3661 Required Information for a Correctly Completed SPA (Cont’d) SSN & Supplemental Data Form required for certain payments (Honorariums, Consulting, Services, Prizes & Awards) Honorariums require documentation of offer and acceptance – copy of email or letter to the recipient required. For first time payees, a W-9 will also need to be completed. – A payee can be checked in Banner (FTIIDEN) to determine if they are already listed. SSN & Supplemental Data Form required for certain payments (Honorariums, Consulting, Services, Prizes, & Awards) This confirms the address, SSN ( or TIN) and organizational type of the payee. - Check FTMVEND to determine if a W9 is on file. – 32 Disbursements Dept 7-3661 Required Information for a Correctly Completed SPA (Cont’d) Per IRS rules, International payees are subject to a 30% withholding. – Refer to the IRS website for further information W-9 W-8BEN W-8BEN Eligible (http://www.irs.gov/publications/p901/ar02.html) – 33 (http://www.irs.gov/pub/irs-pdf/fw9.pdf) (http://www.irs.gov/pub/irs-pdf/fw8ben.pdf) The above and additional ‘Helpful Links’ are available on the Disbursements web site. Disbursements Dept 7-3661 IRS W-9 Form Used for Validation of Payee Information 34 Disbursements Dept 7-3661 IRS W-8BEN Form NRA equivalent of W-9 35 Disbursements Dept 7-3661 Completed SPA Example 36 Disbursements Dept 7-3661 SPA Do’s Non Travel Entertainment Business Expenses – – Provide names and affiliation of all participants Cannot be all WSU employees and/or students List all attendees with affiliations Honorarium/Consultant/Professional Service – Cannot be an Employee – – – 37 Employees must be paid through Payroll. Less than 5 days of service Less than 3 occurrences a rolling year Routine, recurring or longer commitments should be processed through Purchasing as a Personal Service Contract. Disbursements Dept 7-3661 SPA Do’s (Continued) Prizes and Awards – – Cannot be Employees (Employees must be paid through Payroll) Must include Supplemental Data Form & W9/W8 if not on file Subscriptions Individual/Institutional Membership Dues – Requires Signature of Dean or VP 38 Approval requirement cannot be delegated. Withdrawal from Agency Account (99….) Certain non-recurring supplies under $200 Disbursements Dept 7-3661 SPA Don’ts Services/Supplies over $200 (Non-Honoraria) Recurring purchases/services Printing Services All advertisements Those noted in the APPM 1.3.1 Section B Expense Guidelines – 39 Floral tributes, plants, traffic/towing tickets, tuxedo rentals are all examples of charges the APPM states Disbursements can not approve for payment/reimbursement as they are considered personal expenditures. Disbursements Dept 7-3661 SPA Guidelines per APPM 40 Disbursements Dept 7-3661 Efficient Processing of SPA’s SPA’s correctly completed with the required documentation should be processed (on a check) within 10 days of receipt in Disbursements. During peak times of the year (Fiscal & Calendar Year End) this may extend beyond 10 business days. The Accounts Payable website is updated every Tuesday morning to reflect the current days backlog. 41 Disbursements Dept 7-3661 Incomplete SPA Delays 42 Incomplete SPA’s require a follow up call to the contact person to obtain missing information delaying processing. – If no response is received after (2) attempts, we will return the SPA with a cover sheet indicating the reason it was returned. – Returned documents will be treated with priority when they are returned to Disbursements, providing it is returned with the coversheet attached and the issue indicated on the form has been resolved. Disbursements Dept 7-3661 Required Fields on an Invoice • • • • • • • • • • 43 Invoice Number Invoice Date Due Date Service/Product Description Amount Remit Address (with contact number) Shipping Address Billing Address PO Number (for PO Invoices) WSU or the full name must be on the invoice as the Bill to Disbursements Dept 7-3661 Looking Up an SPA Encumbrance – – – – 44 Key FGIENCD Enter SPA Number Select Next Block Provides Encumbrance Yr Encumbrance Status FOAPAL Transaction Activity Balance Disbursements Dept 7-3661 Utilizing Vendor Payments History Information Searching by Vendor ID 45 Select Direct Access - Key in FAIVNDH In the Vendor field enter Vendor ID The Selection field will default to “ALL” The Fiscal Year will default to current year, if uncertain, leave blank Disbursements Dept 7-3661 Utilizing Vendor Payments History Information Seeking a particular invoice/payment amount 46 Press F7 to clear all fields and enter your criteria (e.g. the vendor invoice #, amount, doc #) Press F8 to initiate the search on the criteria provided If the information keyed matches an invoice in the system it will appear Disbursements Dept 7-3661 Utilizing Vendor Payments History Information See options for additional transaction information – For additional check information 47 At the top of the column is a box with a symbol that looks like a sheet of paper. Which provides more details (e.g. the amount of the check, other payment issue on that check etc.) Disbursements Dept 7-3661 Multiple Payments on an SPA 48 A multiple payment attached to an SPA cannot be keyed against an encumbrance. It must be keyed as a Direct Pay. To look up these payments. – Obtain vendor number from FTIIDEN and follow the Pg 44 procedures – Use SPA encumbrance Index number and Account code via FGITRND Disbursements Dept 7-3661 Multiple Payment on a SPA Enter the Index # and Account code Next block, then press F8. To do a search of the amount of the SPA. Press F7 to clear the fields, then enter SPA amount in amount field & press F8 The data will appear, under the type column and the document column look for “INNI” or Doc # I0XXXXXX. 49 Take the document number and enter it in on FOIDOCH to research for additional information. Disbursements Dept 7-3661 Using COGNOS Report’s to Manage Vendor Relationships 50 COGNOS Report’s provide queried information based on selected criteria: – Find Open Invoices (those awaiting receivers) – Find Open Receivers (those awaiting an invoice) – Find Paid Invoices – Query on Fund, Organization, Account and/or Vendor Disbursements Dept 7-3661 Reports Available in Cognos 51 Disbursements Dept 7-3661 Partial Cognos Report in PDF Format (Unpaid Invoices by Fund) 52 Disbursements Dept 7-3661 Cognos Report in Excel Format (Open Receivers by Fund) 53 Disbursements Dept 7-3661 Helpful Reminders To Avoid Payment Delays 54 Original Invoices are required for payment. PO related invoices should be sent to the Disbursement’s Post Office Box, PO Box 9056, Detroit, MI 48202. Change Order Requests (COR’s) are required for all PO related invoices that do not have sufficient encumbrance dollars remaining on the PO. Receivers must be processed timely. Orders to outside vendors without the benefit of a PO cause payment delays and the inappropriate use of the SPA. External events held for fundraising and other purposes require the establishment of a PO(s) for payment of the site rental, food, etc. A copy of the program announcement, list of attendees along with a detailed account of the business purpose of the event will expedite payment. Requests for payment for group functions must include a list of the attendees, their title and affiliation with WSU and the business purpose/benefit for WSU. (APPM 1.3.1.A) All University memberships, contributions or sponsorships will require Vice President approval. Individual memberships to organizations require Vice President or Dean approval. Club memberships require the President’s approval. These specific approval requirements cannot be delegated. Honorariums require documentation of offer and acceptance - copy of email or letter to the recipient required and the appropriate tax document (W8/W9). SPA’s for awards require copy of award letters as documentation. SPA’s require complete descriptions of commodities and/or services. Not ordering items on the Pro-card over the limit then requesting payment via SPA. Tips are limited to a 15% gratuity. (APPM 1.3.1.1) Copy of approved and encumbered TAER required with all conference registration requests on SPA’s. All travel must be appropriately approved prior to encumbering the university with any expenses for travel. This includes conference registrations, air fare, lodging arrangements, etc. The traveler / department contact must complete an estimated TAER and obtain the appropriate approvals as well as encumber the full expenses of the trip in Banner prior to booking any arrangements. Obtain all required signatures on TAER forms, especially the traveler. Mileage reimbursement should be submitted by the 15 th of the following month. Disbursements Dept 7-3661