Mata kuliah : J0802 - Produk dan Merk Tahun : 2010 Membangun Merek Melalui IMC Pertemuan 11 Outline • Media Environment • Pemilihan Media/Komunikasi Pemasaran • Mengembangkan Program IMC Marketing Communications The means by which firms attempt to inform, persuade, and remind consumers, directly or indirectly, about the products and brands they sell. Communication Platforms Advertising • Print and broadcast ads • Packaging inserts • Motion pictures • Brochures and booklets • Posters • Billboards • POP displays • Logos • Videotapes Sales Promotion • Contests, games, sweepstakes • Premiums • Sampling • Trade shows, exhibits • Coupons • Rebates • Entertainment • Continuity programs Communication Platforms Events/ Experiences • Sports • Entertainment • Festivals • Arts • Causes • Factory tours • Company museums • Street activities Public Relations • Press kits • Speeches • Seminars • Annual reports • Charitable donations • Publications • Community relations • Lobbying Communication Platforms Personal Selling • Sales presentations • Sales meetings • Incentive programs • Samples • Fairs and trade shows Direct Marketing • Catalogs • Mailings • Telemarketing • Electronic shopping • TV shopping • Fax mail • E-mail • Voice mail Elements in the Communications Process • • • • • • Sender Message Receiver Response Feedback Noise IMC Builds Brands Elements in the Communications Process Steps in Developing Effective Communications Identify target audience Determine objectives Design communications Select channels Establish budget Decide on media mix Manage IMC The Five M’s of Advertising • • • • • Mission Money Message Media Measurement Advertising Objectives • • • • Informative advertising Persuasive advertising Reminder advertising Reinforcement advertising Major Media Types • • • • • Newspapers Television Direct mail Radio Magazines • • • • • • Outdoor Yellow pages Newsletters Brochures Telephone Internet Marketing Communication Expenditures (2001) Media $ % of Total TV 52.7 22 Radio 19.4 8 Internet 3.4 1 Magazines 12.3 5 Newspapers 49.4 21