Course Name: Business Intelligence
Year: 2009
Business Intelligence in the Broader
Information Technology Context
6th Meeting
Source of this Material
(1).
Williams, Steve & Williams, Nancy (2007). The Profit
Impact of Business Intelligence. Chapter 6
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Where BI Fits in the Information Technology
Portfolio
The mission of IT is to support
the business. IT and business
executives often speak different
languages. IT concept that
have a very specific meaning to
IT people often gave little
resonance for business people
and vice versa. Figure 6-1
illustrates this language gap.
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Figure 6-1
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Where BI Fits in the Information Technology
Portfolio (cont…)
Figure 6-2
In the face of such complexity
and risk, leading companies
have adapted portfolio
management techniques to
the task of managing IT. The
IT portfolio can be thought of
as all the IT needed to support
the business. A depiction of
the IT portfolio is shown as
Figure 6-2.
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Information Technology Assets Required for BI
Figure 6-3
The composition and scope of
IT assets required for BI
depends on your company’s BI
strategy.
From a business perspective,
a typical BI environment
consist of the elements shown
in Figure 6-3.
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Information Technology Assets Required for BI
(cont…)
•
The Basic Scope and Configuration of Information Technology Assets
for Business Intelligence
From a systems engineering perspective, creating a BI asset is a system integration
task wherein we add special-purpose BI tools into an existing IT technical
infrastructure and we create specialized IT processes to move data along a value
chain while preparing it for its intended business uses. A generic (typical) IT technical
infrastructure to support BI-driven profit improvement is shown in Figure 6-4. Figure
6-4 highlights the BI assets and BI processes within the IT infrastructure. Figure 6-4
shown some examples of BI applications, including the following:
 Subject-Oriented Data Marts
 Packed Analytical Applications
 Custom Analytical Applications
 Embedded Applications
 Data Sets for Complex Analyses
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Information Technology Assets Required for BI
Figure 6-4
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(cont…)
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Information Technology Assets Required for BI
(cont…)
•
Key Information Technology Products for BI
Many technology investments are made by companies to support BI initiatives,
including data profiling tools, metadata repositories, and DW monitoring software.
 Database Management Systems
 Extract, Transformation, and Loading Tools
 Business Intelligence Platforms and Analytical Applications
 Analytical Platforms
 Data warehouse appliances
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BI Environment in The Information Technology
Environment
The IT environment as including a development environment, a testing and
integration environment, and a production environment. The BI environment
encompass all of the development, information processing, and support
activities required to deliver reliable and highly relevant business information
and business analytical capabilities to the Business.
• Business Intelligence Development Process
To support a BI-driven profit improvement program, the organization will need to
invest an effective BI and DW development environment. Figure 6-5 shows the
general development flow and the required tools.
•
Business Intelligence Production and Support Processes
The BI production process is the means by which business information and business
analytical capabilities are delivered for use in fact-bases decision processes within
core processes that impact profits. The basic BI production process and key tasks
are shown in Figure 6-6.
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BI Environment in The Information Technology
Environment (cont…)
Figure 6-5
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BI Environment in The Information Technology
Environment (cont…)
In addition to the BI production process, the need exists for a robust support process
that includes maintenance and administration of the BI tools and support to BI users
who have encountered BI application errors.
•
Business Intelligence Human Resource
To configuring a BI environment that supports a successful BI program, attention also
needs to be paid to the BI human resources that are needed to ensure success.
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BI Environment in The Information Technology
Environment (cont…)
Figure 6-6
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“In the last 15 years, a litany of IT-enable initiatives, from business process reengineering to enterprise
resource planning, have elevated the importance of investing strategically in IT…. But while
opportunities seem boundless, the resources required by these investments-capital, IT expertise,
management focus, and capacity for change-are severely limited.”
-Jeanne W. Ross and Cynthia M. Beath, “Beyond the Business Case: Strategic IT Investment”
End of Slide
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