Matakuliah Tahun : J0712 - Pengantar Bisnis : 2009 Human Resource Management Pertemuan 07 Human Resource Management •Outlines: –Foundations of Human Resource Management –Human resource planning –Recruitment and selection –Human resource career –Compensation and benefit –Contemporary issues in human resource management –Current challenges in managing human resource Bina Nusantara University 3 The Strategic Importance of HRM • HRM- Activities For Attracting, Developing, & Maintaining An Effective Workforce • Today’s Reasons For Importance – Growing Legal Issues – Employees Important For Improving Productivity – Poor HR Management Is Expensive Bina Nusantara University 4 Human Resource Planning • Job Analysis is a systematic analysis of jobs within an organization. The results: – Job Description (an outline of the duties of a job, working conditions – and the tools, materials, and equipment used to perform it). Job Specification (a description of the skills, abilities and other credentials required by a job). • Forecasting HR Demand/Supply – Internal (number and type of employees who will be in the firm). – External (availability of the workforce from the labor market). • Replacement Charts (a list of each management position). • Skills Inventories (a computerized system containing information on each employee's education, skills, experience and career aspirations). • Matching HR Supply/Demand Bina Nusantara University 5 The HR Planning Process Bina Nusantara University 6 Staffing the Organization Selecting n Validating HR Recruiting is the process of attracting qualified persons to apply for the jobs that are open. Application Form Process of acquiring staff: – Internal recruiting (considering present employees as candidates). – External recruiting (attracting people outside the organization to apply for jobs). Bina Nusantara University Tests Interviews Other Techniques Hire 7 Developing the Workforce • Training – On-the-job training occurs while the employee is at work – Off-the-job training takes place at locations away from the work site – Vestibule training is off-the-job training conducted in a simulated environment • Performance appraisals are designed to show how well workers are doing their jobs Bina Nusantara University Off-The-Job On-The-Job Vestibule 8 Performance Appraisal Bina Nusantara University 9 What is a Compensation System? • Compensation system is a set of rewards that organizations provide to individuals in return for their willingness to perform various jobs and tasks within the organization. Bina Nusantara University Compensation and Benefit are: •Wages-time worked •Salaries-job performed •Incentives–special pay programs designed to motivate high performance •Benefits-compensation other than wages and salaries offered by a firm to its workers 10 Incentive & Benefit Programs • Incentive Programs: – Individual • Bonuses • Merit Salary Systems • Pay For Performance – Companywide • Profit-Sharing • Gain sharing • Pay-For-Knowledge Bina Nusantara University • Benefit programs: – Workers’ Compensation Insurance – Retirement Plans – Cafeteria Benefits Plan 11 What Is Equal Employment Opportunity? • Legally mandated nondiscrimination in employment on the basis of race, creed, sex or national origin. • Forms of EEO are: – Protected Classes – Enforcement • Equal Employment Opportunity Commission (1964) • Office of Federal Contract Compliance Programs (Affirmative Action Plans) – Legal Issues In Compensation Bina Nusantara University 12 Emerging Areas of Discrimination Law • AIDS in the Workplace • Sexual harassment is the practice or instance of making unwelcome sexual advances in the workplace – quid pro quo harassment – hostile work environment • Employment-at-will is the principle that organizations should be able to retain or dismiss employees at their discretion – – – – Employer & Employee Have Right To Terminate No Advance Notice Necessary Challenges Of Wrongful Discharge Employee May Not Be Fired For Protected Legal Rights Bina Nusantara University 13 Workforce Diversity Range of workers’ attitudes, values, beliefs and behaviors that differ by gender, race and ethnicity • Attitudes • Values • Beliefs • Behaviors Bina Nusantara University • • • • • Gender Race Age Ethnicity Physical Ability 14 Managing Knowledge Workers • Information AgeWorkers Valued For: – Accomplishments – Experience • Include: – Computer Scientists – Physical Scientists – Engineers Bina Nusantara University •Managing knowledge worker: •Independent •Identify With Profession Not Organization •Require Extensive Training & Retraining •Require Continued Compensation Updates 15 Contingent/Temporary Workers • Other Than Permanent Or Full-Time • Includes – – – – Independent Contractors On-Call Workers “Temps” Contract/Leased Bina Nusantara University Managing Contingent/ Contemporary Workers: •Flexibility Requires Careful Planning •Acknowledge Advantages & Disadvantages •Assess Real Cost •How Do They Fit Into Company Strategy? 16 Dealing With Organized Labor • Labor union is a group of individuals working together to achieve shared job-related goals. • Labor relations is the process of dealing with employees who are represented by a union. • Collective bargaining is the process by which labor and management negotiate conditions of employment for unionrepresented workers. 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