Mata kuliah Tahun : O0274 - INTEGRATED MARKETING COMMUNICATION : 2009/2010 ANDVERTISING & INTEGRATED MARKETING COMMUNICATIONS (IMC) Pertemuan 3 & 4 Senders : • manufacturers • wholesalers • retailers Product Communications Price Communications Place Communications People Communication Process Communications Physical evidence Promotion Mix Advertising Receivers: INTEGRATED MARKETING COMMUNICATIONS • Clients • Customers • Consumers Public Relations Sales Promotion Point of Purchase Sponsorship Direct Marketing Personal Selling Internet Other MARKETING RESEARCH AND OTHER FEEDBACK Bina Nusantara University 3 UNDERSTANDING INTEGRATED MARKETING COMMUNICATIONS The Marketing Communications Wheel 12. Word of mouth 11. Corporate identity ** 1. Advertising 2. Public relations 10. Personal Selling 3. Sales promotions 9. Direct Marketing * 4. Point of purchase 8. Internet 7. Sponsorship 5. Packaging 6. Exhibition Bina Nusantara University 4 ADVERTISING • Advertising is any paid form of nonpersonal presentation and promotion of ideas, goods, or services by an identified sponsor, (Kotler, 2004: 494). • advertising objective is a specific communication task to be accomplished with a specific target audience during a specific period of time. Bina Nusantara University 5 MEDIA STRATEGY: A media strategy is the process of analyzing and choosing media for an advertising and promotions campaign. Once the media strategy is in place, other aspects of media selection can proceed. The first step is to prepare a thorough media planning program using the general advertising methods and objectives. Bina Nusantara University 6 ‘How Powerful Advertising Campaign’ • 7 Vectors of Communications: Radio Print POP=(displays, posters) Sampling TV Bina Nusantara University CRM PR 7 Advertising can work in 4 different ways: Change behavior Educate or remind Evoke an emotional response Improve brand recognition Bina Nusantara University 8 Communication Channel Awareness Media Quality Ad 1 CONVERSION Bina Nusantara University Trial Dependable 2 3 Brand Loyalty RETENTION 9 Essence of Powerful Ad Strategically appropriate Marketing objective Linked to achieve Business objectives Reflective of market dynamics, brand situation & capabilities Legitimate Consumer Insight; Bina Nusantara University 10 A provocative and compelling Campaign idea Big Idea concept Memorable Key Copy Words Big Picture that visually dramatizes the Idea vs Benefit Execution that showcases the Campaign Idea Cut through the clutter Engages customers Strong brand linkage Bina Nusantara University 11 Advertising Central Theme (1) Product Benefit Feature oriented Ad Maximize “Unique Selling Proposition” Pioneered by Rosser Reeves – Ted Bates Ad agency on 1950 Advantage for new product that has a new and unique selling benefit Example : Close Up and Clear Ads (Indonesia Ads) Bina Nusantara University 12 Advertising Central Theme (2) Brand Image Oriented Ad Feature brand personality Maximize long term brand efficacy Pioneered by David Ogilvy – O&M on 1960 Advantage for high profile brand with parity functional benefit Example : Marlboro Ad, GG Ad (Indonesia Ads) Bina Nusantara University 13 Advertising Central Theme (3) Problem/Opportunity Oriented Ad Focus on analyzing consumer problems and providing solutions Pioneered by Batten, Barton, Durstine, and Osborn (BBDO) on 1970 Based on hypothesis that consumers would not buy if sales resistance is exist Example : Sido Muncul (Indonesia Ads) Bina Nusantara University 14 Advertising Central Theme (4) Competitive Positioning Oriented Ad Focus on benchmarking with market leader/competitors Pioneered by Al Ries and Jack Trout on 1970 Based on hypothesis that consumers need to be convinced on real competitiveness Example : Pepsi vs Coke, Fresh Tea vs Tee Botol, Puspa Sari vs Autan Bina Nusantara University 15 Advertising Creative Execution Spokes Person Bina Nusantara University Testimonial Product Demo Close Up Direct Product Comparison Humor Slice of Life Vignettes Animation Stop Motion 16 Criteria of Compelling Advertising Leading in Global: S = Simple (single minded) M = Memorable (easy to remember) I = Idea (has a ‘big’ idea) L = Linkage (with the brand) E = Emotive (emotionally touch) Bina Nusantara University 17 Similarly, different ads have different marketing objectives: Move product fast! (Sell, sell, sell) Communicate a benefit or message Improve “emotional attachment” to the brand (long-term brand equity) Drive improved brand awareness generally (get your name “top-of-mind”). Bina Nusantara University 18 BE A WINNER ALWAYS!! THE WINNER NEVER QUITS! MTHE QUITTER NEVER WINS! GOODLUCK!! Bina Nusantara University 19