Matakuliah Tahun : PSYCHOLOGY PEMERIKSAAN : 2009 Psychology of Auditor Pertemuan 03 Psychology of Auditor Session 03 Bina Nusantara University 3 Learning Objectives • Understanding about term of audit psychology • Understanding about what an auditor will deal with. Bina Nusantara University 4 What is psychology ? • Is knowledge to understand about human behavior – Why a person react to a stimuli differently than what another does ? – What factors influencing human behavior ? Bina Nusantara University 5 • • • • • • • • • Factors Influencing Human Behavior Gender Education background Experience background Pressure Expectation Perception Value Believe Environment Bina Nusantara University 6 The Relationship among Users, Auditors and Management of the company Public Investors Bankers Auditor Others Company Company Suppliers Bina Nusantara University Bappepam Buyers Government 7 What is audit psychology ? • is the whole understanding about psychology aspects of auditee, the user’s expectations on audit reports, and the morally and mentally readiness of auditors in doing audit process. • There should be a balance among those above aspects, so the process audit will be smooth, and the expected audit result will be accomplished. Bina Nusantara University 8 Auditor is ? • An expert that people can account on to examine and assess (audit) whether financial statements have been presented in accordance with established criteria (generally accepted accounting principles) Bina Nusantara University 9 An expert and people whom can be accounted on means (1) 1. 2. 3. having adequate expertise and training having good experience having good mental attitude; – Dedication – Independence – Integrity – Trustworthiness – Objectiveness – Responsibility – Consistence – Persistence Bina Nusantara University 10 An expert and people whom can be accounted on means (2) 4. doing professional care Honestly Proportionally Impartially based on his/her expertise and fact Consistently persistently in order to get the best result Bina Nusantara University 11 An expert and people whom can be accounted on means (3) 5. Auditors have special abilities; • Adaptability • Understandability • Dedication • Independence • Trustworthiness • Objectiveness • Responsibility (Qudrat Chalim) Bina Nusantara University 12 Auditors should be ready for dealing with • big responsibility • big authority • new working environment • new people with their own character • new work problems • under-pressure job Bina Nusantara University 13 Understanding the importance of – Credibility, – Attractiveness, and – Power for auditor Bina Nusantara University 14 Credibility of an Auditor • Is a set of auditee’s perception about the character and ability of auditor (A-U-D-I-T-O-R) • Credibility of an auditor can be changed depending on how an auditor acts in dealing with the situation, subject being discussed, and pressure. Bina Nusantara University 15 Attractiveness • How an auditor can attract auditees’ intention – – – – – – – Physical appearance Communication skill Ability to bring benefit for auditees Integrity and principle Persistence Ability to handle problems Ability to handle pressure Bina Nusantara University 16 Power of Auditor • Power is the ability to make people (auditees) listen and obey resulted from interaction between auditor and auditees. • Power can be obtained formally from rules and regulations, agreement, or contract. • Power can also be obtained informally from the perception of people about auditor’s credibility and charisma. Bina Nusantara University 17