DECISION MAKING 1 Transport fundamentals • Basic transportation modes rail, truck, air, water and pipeline • Intermodal services (piggyback, fishyback and birdyback, containerization) • Transportation cost characteristics and rates • Agencies • Documentation 2 Transport Decisions • • • • Service selection Freight consolidation Vehicle routing Vehicle routing and scheduling 3 Service Selection: Total cost concepts Inventory cost Cost of transportation Rail Truck Air Inventory and transportation costs trade-off 4 Mode/Service Selection (Cont’d) Example Finished goods are to be shipped from a plant inventory to a warehouse inventory some distance away. The expected volume to be shipped in a year is 1,200,000 lb. The product is worth $25 per lb. at the plant and carrying costs are 30% per year. Other data are: Transport choice Rail Truck Air Rate, $/lb. 0.11 0.20 0.88 Transit time, days 25 13 1 Shipment size, lb. 100,000 40,000 16,000 5 – Transportation cost RD – In transit inventory holding cost I C D T 365 – Inventory holding cost at the plant I C Average Inventory at Plant – Inventory holding cost at the warehouse I C ' Average Inventory at Warehouse 6 Transport Selection Analysis Cost type Computation Rail Truck .20(1,200,000) = $240,000 Air TransRD portation .11(1,200,000) = $132,000 .88(1,200,000) = $1,056,000 In-transit ICDT inventory 365 [.30(25) [.30(25) [.30(25) 1,200,000(25)]/365 1,200,000(13)]/365 1,200,000(1)]/365 = $616,438 = $320,548 = $24,658 ICQ Plant inventory 2 [.30(25) 100,000]/2 = $375,000 [.30(25) 40,000]/2 = $150,000 [.30(25) 16,000]/2 = $60,000 IC'Q Whse inventory 2 [.30(25.11) 100,000]/2 = $376,650 [.30(25.20) 40,000]/2 = $151,200 [.30(25.88) 16,000]/2 = $62,112 $1,500,088 $ 861,748 $1,706,770 Include transport rate Totals Improved service 7 Complications Many complications arise when the shipper and receiver are separate legal entities. • Competition • Price • Information 8 Freight Consolidation Combine small shipments into larger ones A problem of balancing cost savings against customer service reductions An important area for cost reduction in many firms Types of consolidation • Inventory • Vehicle • Warehouse • Temporal 9 Freight Consolidation Analysis Suppose we have the following orders for the next three days. From: Ft Worth Day 1 To: Topeka 5,000 lb. Kansas City 7,000 Wichita 42,000 Day 2 25,000 lb. 12,000 38,000 Day 3 18,000 lb. 21,000 61,000 Consider shipping these orders each day or consolidating them into one shipment. Suppose that we know the transport rates. 10 Freight Consolidation Analysis (Cont’d) Separate shipments Day 1 Rate x volume = cost Day 2 Rate x volume = cost Topeka Kansas City Wichita 3.42 x 50 = $171.00 3.60 x 70 = 252.00 0.68 x 420 = 285.60 1.14 x 250 = $285.00 1.44 x 120 = 172.80 a 0.68 x 400 = 272.00 Total a $708.60 Total $729.80 Ship 380 cwt., as if full truckload of 400 cwt. Topeka Kansas City Wichita Day 3 Rate x volume = cost Totals 1.36 x 180 = $244.80 1.20 x 210 = 252.00 0.68 x 610 = 414.80 $700.80 676.80 972.40 Total $911.60 $2,350.00 11 Freight Consolidation Analysis (Cont’d) Consolidated shipment Computing transport cost for one combined, three-day shipment Day 3 Rate x volume = cost Topeka Kansas City Wichita a 0.82 x 480 = $393.60 0.86 x 400 = 344.00 0.68 x 1410 = 958.80 Total a $1,696.40 480 = 50 + 250 + 180 Cheaper, but what about the service effects of holding early orders for a longer time to accumulate larger shipment sizes? 12 Vehicle Routing • Separate and single origin and destination points: determine the best path between the origin and destination points over a network of routes – shortest route method – Linear programming • Multiple origin and destination points – Linear programming • Coincident Origin and Destination Points 13 Seervada Park Seervada Park has recently been set aside for a limited amount of sightseeing and backpack hiking. There is a narrow, winding road system for trams and for jeeps driven by park rangers. This road system is shown in the next slide, where O is the entrance into the park; other letters designate the locations of ranger stations. The numbers give the distances of these roads in miles. The park contains a scenic wonder at station T. A small number of trams are used to transport sightseers from O to T. The park management currently faces the problem of determining which route from O to T has the smallest total distance for the operation of the trams. 14 A 2 7 2 5 O 4 C D 4 B 3 1 5 T 1 E 7 4 Nodes: intersections, airports Arcs: roads, air lanes • directed or undirected arc Flow: vehicles, aircraft The Shortest-Path Problem: The essence of the procedure is that it fans out from the origin, successively identifying the shortest path to each of the nodes of the network in the ascending order of their (shortest) distances from the origin, thereby solving the problem when the destination node is reached. 15 16 Vehicle Routing: Multiple origin and destination points 4 Supplier A Supply 400 Requirements 600 5 5 Supplier B 9 Supply 500 7 Plant 2 5 Supply 700 Supplier C Plant 1 5 8 Requirements 500 6 Plant 3 Requirements 300 17 LP Formulation Define xij quantity to be shipped from sup plier i to plant j 3 min X 3 c x i 1 j 1 ij ij st. x11 x21 x31 600 x11 x12 x13 400 x12 x22 x32 500 x21 x22 x23 700 x13 x23 x33 300 x31 x32 x33 500 xij 0 for all i, j. 18 Vehicle Routing: Coincident origin and destination points • Computer model (Travel salesman problem) • Pattern recognition – The paths of the route do not cross – Teardrop shape D D 19 Vehicle Routing and Scheduling • Each stop may have volume to be picked up as well as delivered; • Multiple vehicles may be used having different capacity limitations to both weight and cube; • A maximum total driving time is allowed on a route before a rest period of at least 8 hours; • Stops may permit pickups and/or deliveries only at certain times of the day (time windows); • Pickups may be permitted on a route only after deliveries are made; • Drivers may be allowed to take short rests or lunch breaks at certain times of the day. 20 Some Principles • Load trucks with stop volumes that are in the closest proximity to each other. 21 • Stops on different days should be arranged to produce tight clusters 22 • Build routes beginning with the farthest stop from the depot; • The sequence of stops on a truck route should form a teardrop pattern; • The most efficient routes are built using the largest vehicles available; • Pickups should be mixed into delivery routes rather than assigned to the end of routes; • A stop that is greatly removed from a route cluster is a candidate for an alternative means of delivery; • Narrow stop time window restrictions should be avoided. 23 Example: Case Casket • Caskets are delivered from the warehouse to funeral homes from Monday to Friday • Two racked trucks (capacity 18 casket each) • Design: – Starting with the farthest customer and then adding customers by progressively moving toward the warehouse (five groups, balance the workload) – For each cluster, group enough stops in close proximity to each other until the capacity of a truck is filled. – try to avoid crossing, teardrop shape 24 25 26 27 Methods for Routing and Scheduling • The sweep method (two stages) – Sweep – Sequence 28 • The saving method – Objective: minimize the total distance traveled by all vehicles and to minimize indirectly the number of vehicles needed – Logic: Begin with a dummy vehicle serving each stop and returning to the depot. Next, two stops are combined together on the same route and calculate the possible saving. 29 Case: National Logistics Management • Draw a picture of the process that NLM’s Expedited Management System facilitates, from the shipper to the receiver. What role does NLM play in the shipping process? • Why would a customer use a third-party logistics (3PL) service, such as NLM? What are the advantages and disadvantages in using a 3PL? As customers move towards using 3PLs, which players in the industry benefit and which players lose? • What are some growth strategies for NLM? • How has the Internet revolutionized the 3PL industry? 30 Inventory Policy Decisions CR (2004) Prentice Hall, Inc. 31 ORGANIZING Customer service goals • The product • Logistics service • Ord. proc. & info. sys. Transport Strategy • Transport fundamentals • Transport decisions PLANNING Inventory Strategy • Forecasting • Inventory decisions • Purchasing and supply scheduling decisions • Storage fundamentals • Storage decisions CONTROLLING Inventory Decisions in Strategy Location Strategy • Location decisions • The network planning process CR (2004) Prentice Hall, Inc. 32 Inventory in the Economy • Inventory in the Economy has decreased. – As a percentage of the GDP, from 1985 to 2000, inventory levels have decreased from 5.4% to about 3.8% – Examine Table 6-1. 33 Table Macro Inventory Cost in Relation to U.S. Gross Domestic Product 34 Inventory Costs: Why are they so important? • First, inventory costs are a significant portion of total logistics costs for many firms. • Second, inventory levels affect customer service levels. 35 Table Total Logistics Costs --- 1999 36 Management of Inventory Flows in the Supply Chain: Introduction • Inventory as an asset has taken on increased significance as companies struggle to reduce investment in fixed assets that accommodate inventory (plants, warehouses, etc.). • Changes in inventory affect return on assets (ROA), an important internal and external metric. • “Ideally, zero inventory will maximize cash flow.” 37 What are Inventories? •Finished product held for sale •Goods in warehouses •Work in process •Goods in transit •Any owned or financially controlled raw material, work in process, and/or finished good or service held in anticipation of a sale but not yet sold CR (2004) Prentice Hall, Inc. 38 Where are Inventories? Inbound transportation Production Outbound transportation Finished goods warehousing Customers Receiving Material sources Production materials Finished goods Shipping Inventories in-process Inventory locations CR (2004) Prentice Hall, Inc. 39 9-4 Reasons Against Inventories •They consume capital resources that might be put to better use elsewhere in the firm •They too often mask quality problems that would more immediately be solved without their presence •They divert management’s attention away from careful planning and control of the supply and distribution channels by promoting an insular attitude about channel management CR (2004) Prentice Hall, Inc. 40 Reasons for Inventories • • • • • • • Purchase economy Transport economy Production savings Safety stocks Seasonal stocks Speculative purchase Improve customer service 41 Types of Inventories •Pipeline -Inventories in transit •Speculative -Goods purchased in anticipation of price increases •Regular/Cyclical/Seasonal -Inventories held to meet normal operating needs •Safety -Extra stocks held in anticipation of demand and lead time uncertainties •Obsolete/Dead Stock -Inventories that are of little or no value due to being out of date, spoiled, damaged, etc. 42 Inventory Management Philosophies •Pull -Draws inventory into the stocking location -Each stocking location is considered independent -Maximizes local control of inventories •Push -Allocates production to stocking locations based on overall demand -Encourages economies of scale in production •Just-in-time -Attempts to synchronize stock flows so as to just meet demand as it occurs -Minimizes the need for inventory CR (2004) Prentice Hall, Inc. 43 Pull vs. Push Inventory Philosophies PUSH - Allocate supply to each warehouse based on the forecast for each warehouse PULL - Replenish inventory with order sizes based on specific needs of each warehouse Demand forecast Warehouse #1 Q1 A1 A2 Q2 Plant Warehouse #2 A3 Demand forecast Q3 A = Allocation quantity to each warehouse Q = Requested replenishment quantity by each warehouse CR (2004) Prentice Hall, Inc. Warehouse #3 Demand forecast 44 9-11 Inventory Costs: Inventory Carrying Cost • Capital Cost – Opportunity cost associated with investing in inventory, or any asset. – What is the implicit value of having capital tied up in inventory, instead of some other worthwhile project? – Minimum ROI expected from any asset. – Debate on inventory valuation at fully allocated or variable costs only. 45 Inventory Costs: Inventory Carrying Cost • Storage Space Cost – Handling costs, rents, utilities. – Logistics develops a cost formula for storage space costs based on cost behaviors. • Public space mostly variable. • Private space a mix of fixed and variable. 46 Inventory Costs: Inventory Carrying Cost • Inventory Service Cost – Insurance and taxes on stored goods. – Varies according to the value of the goods. • Inventory Risk Cost – Largely beyond the control of the firm. – Due to obsolescence, damage, theft, employee pilferage. 47 Relevant Costs (Cont’d) •Procurement costs -Cost of preparing the order -Cost of order transmission -Cost of production setup if appropriate -Cost of materials handling or processing at the receiving dock CR (2004) Prentice Hall, Inc. 48 Relevant Costs (Cont’d) •Out-of-stock costs -Lost sales cost ›Profit immediately foregone ›Future profits foregone through loss of goodwill -Backorder cost ›Costs of extra order handling ›Additional transportation and handling costs ›Possibly additional setup costs CR (2004) Prentice Hall, Inc. 49 Stockouts • Four possible outcomes from a stockout – Customers wait – Back orders – Lost sales – Lost customers 50 Expected Costs of Stockouts Event Probability Costs Expected Costs Back Order 70% $ 6.00 $ 4.20 Lost Sale 20% $20.00 $ 4.00 Lost Customer 10% $200.00 $ 20.00 Estimated cost per stockout 100% --- $ 28.20 51 Inventory Management Objectives Good inventory management is a careful balancing act between stock availability and the cost of holding inventory. Customer Service, i.e., Stock Availability Inventory Holding costs •Service objectives -Setting stocking levels so that there is only a specified probability of running out of stock •Cost objectives -Balancing conflicting costs to find the most economical replenishment quantities and timing CR (2004) Prentice Hall, Inc. 52 Inventory’s Conflicting Cost Patterns Minimum cost reorder quantity Cost Total cost Procurement cost Stockout cost CR (2004) Prentice Hall, Inc. Replenishment quantity 53 9-16 Reorder Point Method Under Certainty for a Single Item Quantity on-hand plus on-order Q Reorder point, R 0 CR (2004) Prentice Hall, Inc. Lead time Order Order Placed Received Lead Time time Order Order Placed Received 54 9-22 Quantity on hand Reorder Point Control for a Single Item Q Place order Q DDLT ROP Receive order 0 P Stockout LT LT Time CR (2004) Prentice Hall, Inc. 55 9-25 Periodic Control for a Single Item Quantity on hand M Q2 ~ Q1 q Stock level reviewed Order received 0 LT T M = maximum level M - q = replenishment quantity LT = lead time Time LT T T = review interval q = quantity on hand 56 Qi = order quantity 9-39 Min-Max Inventory Control Add increment ROPq to order size Quantity on hand M Q1 ~ Q2 Q* ROP q LT CR (2004) Prentice Hall, Inc. LT Time 57 9-54 Classifying Inventory: ABC Analysis • Ranking system – Developed in 1951 by H. Ford Dicky of General Electric3. – Suggested that GE classify items according to relative sales volume, cash flows, lead time, or stockout cost. – Most important inventory put in Group A. – Lesser impact goods put in Groups B and C respectively. 58 Classifying Inventory: ABC Analysis • Pareto’s Rule (80-20 Rule) – Based on a nineteenth century mathematician’s observation that many situations were dominated by a very few elements. – Conversely, most elements had very little influence in most situations. – Separates the “trivial many” from the “vital few”. 59 Classifying Inventory: ABC Analysis • 80-20 Rule – 80% of sales will come from 20% of the inventory SKUs. – 20% of sales will come from 80% of the inventory SKUs. • The 80-20 Rule has been found to explain many phenomena that interest managers. – For example, 80% of sales come from 20% of customers; and vice versa. 60 100 90 Total sales (%) 80 70 60 50 40 30 A items B items C items 20 10 0 0 CR (2004) Prentice Hall, Inc. 20 40 60 Total items (%) 80 100 Aggregate Inventory Control Product items can be grouped according to 80-20 curve, each with different stocking policies 61 9-72 Risk Pooling (Cont’d) Safety stock in 1 warehouse SSc 1.96(19.07) 0.5 26.43 units Total inventory AIL = Regular stock + Safety stock Two warehouses AIL = 59.75 + 27.66 = 87.41 units In a one-warehouse channel AIL = 42.56 + 26.43 = 68.99 units Conclusion There is a reduction in the average inventory level of an item as the number of stocking points in the supply channel is decreased. In this example, both regular stock and safety stock decline. CR (2004) Prentice Hall, Inc. 62 9-77 Evaluating the Effectiveness of a Company’s Approach to Inventory Management • Are customers satisfied with the current level of customer service? • How frequently does backordering or expediting occur? • How is the inventory turns relative to industry average? • Is inventory cost as percentage of sales higher or lower than industry average? 63 Purchasing and Supply Scheduling Decisions 64 Purchasing in logistics Transportation Inventory Customer Service Location 65 Materials Management vs. Physical Distribution Sources of supply Plants/ operations Materials management (Physical supply or inbound Logistics) Customers Physical distribution (outbound logistics) 66 Objectives of Purchasing Efficient acquisition of products and services requires – – – – – – – The right materials In the right quantity In the right condition At the right time From the right source With the right service At the right price 67 Types of Purchases • • • • • • • • Component parts Raw materials Process materials Accessory equipment Major equipment Operating supplies Finished product Services 68 The Purchasing Process Recognize a need Identify a supplier Qualify and place an order Monitor and manage the delivery process Evaluate the purchase and the supplier 69 Activities of purchasing • Selects and qualifies • Sets terms of sale suppliers Evaluates the value • Rates supplier performance •received • Negotiates contracts inbound quality if • Compares price, quality, and •notMeasures a responsibility of quality service • Times purchases and delivery control • Predicts price, service, and • Quantity of purchases demand • Who delivers, who controls the sometimes changes freight movement Selection of product form and • what is the routing of inbound •transportation method movement Which activities are of direct concern to logisticians? 70 Importance of Purchasing Leverage principlecosts A company with $100 million in sales wishes to double profits. How to do it? Current Sales +17% Price +5% $100 $117 $105 Purchased goods and services 60 70 Labor and salaries 10 Overhead Profit Sales Labor and Salaries -50% Overhead -20% Purchases -8% $100 $100 $100 60 60 60 55 12 10 5 10 10 25 25 25 25 20 25 $5 $10 $10 $10 $10 $10 Conclusion Reducing purchase prices requires the least change 71 Importance of Purchasing Leverage principlereturn on assets Sales $10 million Less Total cost a $9.5 million (9.25 million) b Profit $500,000 ($750,000) Divided by Sales $10 million Profit margin 5% (7.5%) Multiplied by Sales $10 million Divided by c Inventory $2 million ($1.9 million) aPurchases Total assets $5 million ($4.9 million) are 50% of total sales. in parentheses assume a 5% reduction in purchase prices. cInventory is 40% of total assets. bFigures Investment turnover 2 times (2.04) Return on assets 10% (15.3%) A 5% reduction in purchase price can lead to a 53% increase in return on 72 assets Supplier Criteria: Evaluation Price Variable Delivery Variable Quality Variable Service Variable 73 Supplier evaluation variables breakdown • Price – Price of the materials – Financing terms • Delivery – Reliability of delivery – Total transit time • Quality – Overall reputation – Product reliability – Technical specifications • Service – Ease of operation or use – Ease of maintenance – Reliability of service – Sales service – Flexibility – Training – Technical service – Ordering convenience 74 Supplier Selection (Cont’d) Single vendors •Allows for economies of scale •Consistent with the just-in-time philosophy •Builds loyalty and trust •May be only source for unique product or service Multiple vendors •Encourages price competition •Diffuses risk •May disturb supplier relations, reduce loyalty, reduce responsiveness, and cause variations in product quality and service, higher admin cost 75 Ericsson vs. Nokia • Both sourced parts from a Philips semiconductor plant in Albuquerque, New Mexica. Ericsson single sourced many of its parts, including the Philips chips, to simplify its supply chain. • In March 2000, a small fire was triggered by a bolt of lightning at the Philips plant, but the fire was put out by staff within minutes. The damage seemed to be minor at the time and the company expected to resume production within a week. • Philips later realized that smoke and soot had contaminated a much larger area of the plant than had first been thought. Production could be halted for months. • Nokia continues to be the leader in handsets. In 2001, Ericsson decided to quit making handsets on its own. Instead, it left the business to a joint venture with Sony. 76 Supplier Selection (Cont’d) Finding suppliers • Personal contacts • Trade publications • Web sites, catalogs, and directories • Advertisements and solicitations Qualifying suppliers • Previous experiences and formal rating schemes • Word of mouth • Samples of product • Reputation • Site visits and demonstrations 77 Supplier Rating Example of weighted checklist method for supplier evaluation Weight 50% 25% 25% Factor Quality Service Price Formula 100% - % rejects 100% - 7% for each failure Lowest price offered Price actually paid Scoring actual performance Factor Weight Performance Quality 50 5% rejects Service 25 3 failures Price 25 $100 Overall Evaluation 50x(1-.05) = 47.50 25x[1-(.07x3)] = 19.75 25x($90/$100) = 22.50 89.75 Compare to best score of 100 and to scores for other suppliers. 78 Sourcing Vendor 1 Vendor 2 Vendor 3 Vendor 4 …… Plant 1 Plant 2 Plant 3 … 79 Complications • • • • • • • Multiple shipping points Multiple destination points Vendors quote different prices Transportation Supply constraints Requirement constraints Supply contracts 80 Allocation to Suppliers Allocation methods •Company policy considering risk, fairness, ethics, etc. •Definitive methods Example of a definitive method The Acme Company has received quotes for a component (X-16) that is part of a larger assembly (industrial motors). The prices are as follows: Supplier Philadelphia Tool Houston Tool & Die Chicago-Argo LA Tool Works Shipping location Philadelphia Houston St Louis Los Angeles FOB price $100 ea 101 99 96 81 Allocation (Cont’d) The company has 3 plants to be supplied at Cleveland, Atlanta, Kansas City. The transportation rates, plant requirements (cwt.), and available supply limits (cwt.) are: Shipping point Cleveland Atlanta Philadelphia 2 3 Houston 6 4 St Louis 3 3 Los Angeles 8 9 Requirements 4,000 2,000 Kansas City 5 3 1 7 7,000 Availability 5,000 15,000 4,000 15,000 Each part weighs 100 lb. (1 cwt.) and rates are in $/cwt. 82 Allocation (Cont’d) Current purchase: Buy from supplier with lowest price. Thus, all purchases from LA Tool for a total cost of: Purchase costs Transport to CLE Transport to ATL Transport to KC 13,000 x 96 = $1,248,000 4,000 x 8 = 32,000 2,000 x 9 = 18,000 7,000 x 7 = 49,000 Total $1,347,000 Is buying based on lowest price a good strategy? 83 Allocation (Cont’d) Allocate using linear programming Shipping point Philadelphia Houston Saint Louis Los Angeles Requirements CLE ATL KC 102 103 105 4,000 1,000 107 105 104 102 104 4,000 102 Purchase price plus transport Dummy 0 5,000 0 15,000 0 100 4,000 105 103 0 1,000 3,000 11,000 2,000 7,000 Availability 26,000 15,000 4,000 15,000 84 Allocation (Cont’d) Revised plan PHI to CLE PHI to ATL STL to KC LAX to ATL LAX to KC 102 x 4000 = 103 x 1000 = 100 x 4000 = 105 x 1000 = 103 x 3000 = Total $408,000 103,000 400,000 105,000 309,000 $1,325,000 This allocation saves $22,000 per purchase Now, asking “what if” questions can provide insight into good allocation plans. 85 Allocation (Cont’d) Problem What if CLE and KC markets are increased by 20% and ATL market is increased by 50%. Solution CLE ATL KC PHI 4800 200 HOU STL 2800 1200 LAX 7200 Total cost = $1,657,400 86 Allocation (Cont’d) Problem What if Philadelphia price is increased by 10%? Solution CLE ATL KC PHI HOU STL 2000 2000 LAX 4000 5000 Total cost = $1,335,000 87 Allocation (Cont’d) Problem What if STL is no longer a supplier? Solution CLE ATL PHI 4000 1000 HOU STL LAX KC 1000 7000 Total cost = $1,337,000 88 Allocation (Cont’d) Problem What if STL’s capacity is doubled? Solution CLE ATL KC PHI 4000 1000 HOU STL 1000 7000 LAX Total cost = $1,313,000 Observations Houston is a weak supplier. Perhaps some price concessions can be negotiated? Philadelphia is price sensitive and cannot withstand much of a price increase. St Louis is a valuable supplier and more capacity should be sought. 89 Timing of purchases • Speculative buying • Forwarding buying • Hand-to-mouth buying, or buying to current requirements 90 Timing of Purchases (Cont’d) Speculative buying Buying more than the foreseeable requirements at current prices in the hope of reselling later at higher prices. Some of the purchased quantities may be used in production and some simply resold. Generally a financial activity, not a materials management one. Forward buying Buying in quantities exceeding current requirements, but not beyond foreseeable needs. - Takes advantage of favorable prices in an unstable market, or takes advantage of volume transportation rates - Reduces risk of inadequate delivery 91 Timing of Purchases (Cont’d) Hand-to-mouth buying Buying to satisfy immediate needs such as those generated through MRP. - Advantageous when prices are dropping - May improve cash flow by temporarily reducing expenses of carrying inventory 92 Timing of Purchases (Cont’d) Forward buying example--volume buying A firm is able to forecast the following price curve over the next two years with usage averaging 20,000 units per month Note: The reason to look at forecasting methods Objective To buy in larger volume when prices are rising and to buy only to immediate needs when prices are falling. 93 Timing of Purchases (Cont’d) Strategy Try purchasing every four months while prices are rising and hand-to-mouth purchasing when they are falling. Price upswing purchase cost Date Jan May Sep No of units 80,000 80,000 _______ 80,000 240,000 Cost per unit $2.00 2.35 2.75 Total cost $160,000 188,000 ________ 220,000 $568,000 Average cost per unit = 568,000/240,000 = $2.37 per unit 94 Timing of Purchases (Cont’d) Price downswing purchase cost Date Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec No of units 20,000 20,000 20,000 20,000 20,000 20,000 20,000 20,000 20,000 20,000 20,000 20,000 240,000 Cost per unit $2.86 2.83 2.80 2.75 2.65 2.55 2.45 2.35 2.25 2.15 2.05 2.00 Total cost $ 57,200 56,600 56,000 55,000 53,000 51,000 49,000 47,000 45,000 43,000 41,000 40,000 $593,800 Note: This is the same average price as hand-to-mouth buying on price upswing. Average cost per unit = 593,000/240,000 = $2.47 per unit 95 Timing of Purchases (Cont’d) Savings Savings for one year out of two are: Price reduction 2.47 2.37 x100 4% 2.47 or $593,800 – 568,000 = $25,000 But trades with increased inventory Buying in 80,000 lot quantities instead of 20,000 will add to inventory. 80,000 20,000 30,000 units 2 This is the incremental inventory needed for forward buying compared with H-to-M 96 Timing of Purchases (Cont’d) Suppose inventory carrying costs are 25% per year on an approximate value of $2.37 per unit. Incremental inventory costs would be: CC = 0.25(2.37)(30,000) = $17,775 Net savings = 25,000 – 17,775 = $7,225 in favor of forward buying. Now, try other lengths of forward buying, such as once a year, to see if further improvement can be made. 97 Facility Location Inventory Transport Customer Service Location 98 Importance of Location • Gives structure to the network • Significantly affects inventory and transportation costs • Impacts on the level of customer service to be achieved 99 Facility location decisions • Decisions – Number of facilities – Location of facilities – Size of facilities • Facilities – Plants, ports, vendors, warehouses, DC, retail outlets, service centers 100 Central questions – How many warehouses (or other facilities) should there be in the logistics network? How large should they be, and where should they be located? – Which customers should be assigned to a warehouse? Which warehouse should be assigned to each plant, vendor or port? – Which products should be stocked in each warehouse? Which products should be shipped directly from plants, vendors, or ports to customers? 101 102 Guadalajara … Ground zero of this structure shift is Guadalajara, a graceful city of 3.3 million known more for its fiery tequila and mellifluous mariachis. Since the NAFTA took effect in 1994, contract manufacturers, their suppliers, and some of their customers have made decisions to locate there. As a result, Mexico’s No. 2 city is on its way to supplanting China and other Asian counties as the principle manufacturing center for products sold in the US. … Customer proximity Tax breaks Availability of low-cost state land for new investors A friendly governmental attitude 103 Dell After evaluating more than twenty cities in other geographical areas of the US, Dell Computer chose Nashville, Tennessee, as the site for an expansion of its personal computer manufacturing operations. This location represented the first move for this company beyond its operations in the state of Texas. Following consideration of other locations, Dell’s selection of Tennessee was based on a number of factors, including: proximity to customers, access to capable logistics network, general business climate, telecom capabilities, and the availability of skilled workers. 104 Renley Watch “ Ten years ago there were maybe 200 or 300 watchmakers in Hong Kong. Now there are only three or four and we are probably the biggest of them,” Mr. Lau (founder and managing director of Renley Watch Manufacturing) said … “We mostly ship by air and the better air links is one of the reasons we stay in Hong Kong,” Hong Kong’s airport handled more than two million tonnes of cargo last year, more than all three of China’s busiest airports combined. While many Chinese airports have a modern infrastructure, those using air freight on the mainland say they are hamstrung by red tape and complex customs clearing procedures. SAR stalwarts cling to home-base edge, SCMP, Aug. 26, 2002 105 SHENZHEN, China — Persistent labor shortages at hundreds of Chinese factories have led experts to conclude that the economy is undergoing a profound change that will ripple through the global market for manufactured goods. …… Li & Fung, one of the world's biggest trading companies, said recently that labor shortages and rising manufacturing costs in China were already forcing it to step up its diversification efforts and look for supplies from factories in other parts of Asia. "I look at China a lot differently than I did three years ago," said Bruce Rockowitz, president of Li & Fung in Hong Kong, citing the rising costs of doing business in China. "China is no longer the lowest-cost producer. There's an evolution going on. People are now going to Vietnam, and India and Bangladesh." New York Times, April 3, 2006 106 Nokia has built a $150m mobile phone plant in an industrial zone near Chennai. Others are following in its footsteps, including LG and Motorola. Suppliers are setting up shop in the zone. The zone will be a hub for component suppliers and service providers to cut down the time and cost of importing phone parts from China or elsewhere. India has the highest volume of net mobile additions (80m) from Q4 of 2006 to Q4 of 2007. Local production allows more nimble response to the Indian market, which tends to favor brightly colored handsets that are dust proof and have built-in flash-lights, handy during the country’s ubiquitous power cuts. By far the biggest obstacle is infrastructure. Chennai’s roads are becoming increasingly congested. The airport is also small and congested. An uncovered loading area caused critical supplies to get wet during rainstorm… Summarized from Nokia’s hub fosters creativity, FT, April 4, 2007 107 The need for logistics network redesign • Changing customer service requirements • Shifting locations of customer and/or supply markets • Change in corporate ownership • Cost pressures • Competitive capabilities • Corporate organizational change 108 Major locational determinants Regional determinants • Labor climate • Availability of transportation • Proximity to markets and customers • Quality of life • Taxes and industrial development incentives • Supplier networks • Land costs and utilities • Company preference Site-specific determinants • Transportation access – – – – • • • • Truck Air Rail Water Inside/outside metropolitan area Availability of workforce Land costs and taxes utilities 109 110 Main factors • Different facilities – Plant and warehouse (economic factors) • Cost of labor, land and transportation – Retail location (revenue generation) • Population base and income, no. of competitors or complementary stores … – Service facility (accessibility) • Population, traffic flow, availability of mass transit… 111 • Product life cycle – – – – Early stage Growth Maturity Decline • Industry type – Labor intensive – High-tech – Industries with high logistics costs 112 A Historical Perspective on Location 113 Bid-rent curves 114 Classification of industries 115 Tapered Transportation Rates 116 Factor-rating systems A refinery is considering a set of possible sites Range Fuels in region 0 to 330 Power availability and reliability 0 to 200 Labor climate 0 to 100 Living conditions 0 to 100 Transportation 0 to 50 Water supply 0 to 10 Climate 0 to 50 Supplies 0 to 60 117 Single Facility Location Center-of-Gravity Approach 118 Objective Minimize TC=ViRidi Vi = volume at point i Ri = transportation rate to point i di = distance to point i from the facility to be located = K ( X i X )2 (Yi Y )2 119 Differentiate TC with respect to X and Y: V R X / d X V R / d i i i V R Y / d Y V R / d i i i i i i i i i i i i i i i Approximation X V R X V R i i i i i i i Y V R Y V R i i i i i i i 120 Algorithm for exact solution 1. Approximate the initial location as: X V R X V R i i i 2. 3. Y i V R Y V R i i i i i i i i Using X, Y from step 1 to calculate di Calculate X, Y again by X V R X / d V R / d i i i i i i 4. 5. i i i i V R Y / d V R / d i i Y i i i i i i i i Recalculate di again Repeat step 3 and 4 until X and Y do not change or change very little. 121 Example 122 123 Appraisal • • • • Demand volumes are concentrated at one point Do not include fixed cost Linear transportation cost Straight-line routes between facility and other network points • Static 124 Multifacility Location • How many warehouses should there be in the logistics network? How large should they be, and where should they be located? • Which customers should be assigned to a warehouse? Which warehouse should be assigned to each plant, vendor, or part? • Which products should be stocked in each warehouse? Which products should be shipped directly from plants, vendors, or ports to customers? 125 Multiple Center-of-Gravity Approach • Form clusters – Group points that are the closest to each other • Find the exact center-of-gravity location for each cluster • Revise clusters • Find the new center-of-gravity locations • Continue until there is no further change 126 MILP Find the number, size and locations of warehouses in a logistics network that will minimize the fixed and variable costs of moving all products through the selected network subject to: – The available supply of the plants cannot be exceeded for each product – The demand for all products must be met – The throughput of each warehouse cannot exceed its capacity – A minimum throughput of a warehouse must be achieved before it can be opened – All products for the same customer must be served from the same warehouse 127 128 Decision Variables • Integer variables – • Continuous variables – 129 Constraints • Demand • Plant capacity • Warehouse capacity • Service requirements 130 Other examples • Digital Equipment Corp. saved over $100 million by using Global Supply Chain Model (GSCM), a large mixedinteger linear program. • GSCM recommends a production, distribution and distribution network subject to meeting demand, restrictions on local content, offset trade, and joint capacity for multiple products, echelons and time periods. 131 Franz Edelman Award • INFORMS (Institute for Operations Research and Management science) • Best applications of OR/MS methodology • The six finalists published in the Jan-Feb issue of Interfaces every year • Some finalists in the past – DEC, IBM, HP, HIT (Hong Kong International Terminals, 2004) – American Airline, National Car Rental – AT&T, British Telecom 132 Retail/Service Location • • • • • Local demographics Traffic flow and accessibility Retail structure Site characteristics Legal and cost factors 133 A Hypothetical Weighted Factor Checklist for a Retail Location Example (1) Factor Weight a (1 to 10) Location Factors 8 Proximity to competing stores 5 Space rent/lease considerations 8 Parking space 7 Proximity to complementary stores 6 Modernity of store space 9 Customer accessibility 3 Local taxes 3 Community service 8 Proximity to major transportation arteries Total index a b Weights approaching 10 indicate great importance. Scores approaching 10 refer to a favored location status. (2) (3)=(1)(2) Factor Score b (1 to 10) 5 Weighted Score 40 3 10 15 80 8 9 8 2 4 56 54 72 6 12 7 56 391 134 Some smart examples Customers are hungry because airlines no longer serve food on short flights Locate “real” restaurants in airports. Customers want more convenient locations to save time Combine previously separate service operations into one location (convenience stores with gas stations) Customers are reluctant to shop frequently in large mega stores because they are time consuming Add other services to increase convenience such as fast food and banking. (McDonald in Wal-Mart, Starbuck in Chapters) 135 136 Summary • What are facility location decisions • The formulation of single and multiple location problems • Different solution methods 137