Economics of Human Systems Integration: The Pratt & Whitney F119 Engine Dr. Ricardo Valerdi 2ndLt. Kevin Liu, USMC Dr. Donna Rhodes Background Industrial Revolution - WWII Human Engineering Guide to Equipment Design US Human Factors Society 1980s UK Ergonomics Research Society Government Agency focus on safety and human factors seari.mit.edu HSI in the Air Force Environment—the conditions in and around the system and the concepts of operation that affect the human’s ability to function as a part of the system as well as the requirements necessary to protect the system from the environment. Manpower—the number and mix of personnel (military, civilian, and contractor) authorized and available to train, operate, maintain, and support each system. Survivability—the ability of a system, including its operators, maintainers and sustainers to withstand the risk of damage, injury, loss of mission capability or destruction. Habitability—factors of living and working conditions that are necessary to sustain the morale, safety, health, and comfort of the user population that contribute directly to personnel effectiveness and mission accomplishment, and often preclude recruitment and retention problems. Occupational Health—the consideration of design features that minimize risk of injury, acute and/or chronic illness, or disability, and/or reduce job performance of personnel who operate, maintain, or support the system. seari.mit.edu Personnel—the human aptitudes, skills, and knowledge, experience levels, and abilities required to operate, maintain, and support a system at the time it is fielded. Training—the instruction and resources required providing personnel with requisite knowledge, skills, and abilities to properly operate, maintain, and support a system. Human Factors Engineering—the comprehensive integration of human capabilities and limitations into systems design, to optimize human interfaces to facilitate human performance in training operation, maintenance, support and sustainment of a system. Safety—hazard, safety and risk analysis in system design and development to ensure that all systems, subsystems, and their interfaces operate effectively, without sustaining failures or jeopardizing the safety and health of operators, maintainers and the system mission. 3 Economics of HSI DoDI 5000.02, Operation of the Defense Acquisition System (Begins) seari.mit.edu 4 Research Questions • How did Pratt & Whitney predict how much HSI effort would be needed? • How much did HSI effort eventually cost? • How did HSI fit into the larger systems engineering picture? seari.mit.edu 5 The F-22 Raptor Air Superiority Fighter Replaces F-15 Air dominance, multi-role fighter Dominance through stealth, speed, agility, versatility, supportability First Look – First Shot – First Kill seari.mit.edu 6 The Pratt & Whitney F119 Engine Best practice of HSI Reliability & Maintainability emphasis from 1984 -> -Air Force leadership New requirements introduced during Engineering and Manufacturing Development (EMD) P&W F119 beat GE F120 because it demonstrated “least technical risk and lowest cost” Yankel, J. & Deskin, W. (2002). “Development of the F-22 Propulsion System.” Engine Design for the Mechanic Integrated Product Development (IPD) Integrated master plan (IMP), Integrated Master Schedule (IMS), Integrated Product Teams (IPTs), Integrated Program Management Team (IPMT) Component IPTs (CPTs). Supportability Awareness “Blue Two” visit program. Internal presentations reiterated lessons learned. Supportability Reviews and Trade Studies Monthly reviews evaluated adherence to IMP and IMS. Over 200 studies weighed HSI features against cost, weight, and performance. Early Support Tool Involvement Tools annotated to design drawings Full-Scale Engine Mockup Full-scale engine mockups used to test reality of one-deep LRU - allowed engineers to simulate servicing parts. Held engineers accountable. seari.mit.edu © 2008 Massachusetts Institute of Technology 8 HSI Early in F119 Development AF Acquisition Community-led requirements definition studies 40% fewer parts than previous engines Leadership and IPD …advances were intended to reduce operational level and intermediate level maintenance items by 75% and depot level tools by 60%, with a 40% reduction in average tool weight,” (Aronstein, et al. 1998). seari.mit.edu 10 F119 Successes Span Domains of HSI HSI Domain Manpower Personnel Training Work Done - All maintenance tasks designed to accommodate women maintainers - Documentation Human Factors -6 Tools total Engineering - 1 Tool/ LRU, One-Deep LRU's - Tools redesigned for easier (HFE) Cost Benefit -Fewer Maintainers -Men and Women could work on engines - Reduced man-hours spent on maintenance -Improved understanding of procedures - Effort spent preparing documentation - Weight handling Environment Safety - Captured Fasteners - Self-contained engine - Weight Occupational - CBR Suits Health Habitability - Mock-Ups - "Blue Two" Visits Survivability -Designed to contain fan blades - Single-engine mentality -Fewer reported mishaps -Reduced exposure to harmful elements -Funding for trips - $2M/ Mock-Up -Zero Scheduled Maintenance - Reduced engine failure rate - 75% reduced O&I time Development of Cost Drivers The 10 Principles of Effective HSI (from the Handbook on HSI) 1. Top-level leadership 2. Focus on human-centered design (HCD) 3. Source selection policy 4. Organizational integration of all HSI domains Prioritized List of Critical Elements for Successful HSI (from The Art of Successfully Applying Human Systems Integration) 1. Management and Organizational Commitment 2. User/stakeholder involvement 3. Education and awareness of all 5. Documentation integration into procurement process 4. HSI process ownership 6. Quantification of human parameters 6. Funding support 5. Holistic, enabled view 7. HSI technology 7. Documented and technically sound processes 8. Test and evaluation=assessments 8. Qualified personnel 9. Highly qualified practitioners 9. Open collaborative environment 10. Education and training program 10. Practical applications based on sound human factors research (Booher, 2003) (Landsburg et. al., 2008) seari.mit.edu 12 Observations •How did Pratt & Whitney predict how much HSI effort would be needed? • USAF Requirements-driven • Competition, Business need •How much did HSI effort eventually cost? • Estimation by analogy •“HSI Slice” unclear •How did HSI fit into the larger systems engineering picture? • IPD, CICR, CCB, IPT, CIPT, etc. • Emphasis in requirements, pre-milestone A/B seari.mit.edu 13 Development of Cost Drivers Existing COSYSMO Cost Drivers: – Requirements Understanding – Architecture Understanding – Level of Service Requirements – Migration Complexity – Technology Risk – Documentation – # and diversity of installations/platforms seari.mit.edu – # of recursive levels in the design – Stakeholder team cohesion – Personnel/team capability – Personnel experience/continuity – Process capability – Multisite coordination – Tool support 14 COSYSMO 200 easy, 200 nominal, 50 difficult Requirements 2 easy, 3 difficult Interfaces 5 difficult Algorithms Size Drivers Effort Multipliers COSYSMO 195 Person Months of HSI effort High Requirements Understanding High Technology Risk High Process Capability seari.mit.edu 15 Acknowledgments seari.mit.edu 16