PIMA COMMUNITY COLLEGE
EAST CAMPUS
FALL 2014
Management 110
HUMAN RELATIONS IN BUSINESS AND INDUSTRY
TUESDAY AND THURSDAY CRN11176
Instructor: Don Roberts
East Campus Phone: 206-7633
Campus: droberts@pima.edu
Office: Bldg 01 Room 35
Home Phone: 749-4630
Home: uncledon@pobox.com
Course Web Site: http://ecc.pima.edu/~uncledon/
Office Hours: Monday through Thursday 7:00a.m. to 8:40a.m.
Course Text: Human Relations: Interpersonal Job-Oriented Skills, 12th Edition, 2014,
Andrew J. DuBrin, Pearson/Prentice Hall, Upper Saddle River, New Jersey07458.
Course Objectives:
1. Identify and relate the major events that form the basis for the practice of human
relations in Business and Industry in the United States.
2. Apply psychology, sociology, and anthropology research and theories into a
usable strategy in every day human interactions in business and industry.
3. To associate how our interactions with others in various organizations affect
efficiency and productivity.
4. Determine and choose the best strategies for successfully dealing with others in
the organization.
5. Identify three theories that will help us to motivate subordinates, contemporaries,
and our superiors,
6. Determine how you relate to the organization.
7. Identify and employ leadership skills.
Grading Policies:
Your grade is your responsibility. I will award the grade that you earn. I assign points as
outlines on page 6, Grade Report. The grade report is attached and is included in this
syllabus so that you can record your own grades on each activity. By recording your
grades you can follow your progress and answer the question “How am I doing, what is
my course grade”? All graded materials will be returned to you so that you can measure
your progress. Pleases, use the grade report to track you progress in this course.
1
I will issue an "I" (Incomplete) grade under conditions as follows: Incompletes will be
given only in cases of genuine emergency and then only if an absolutely minimal
amount of work needs to be completed. Incompletes are NOT awarded simply because
a student doesn’t come to class for the last several weeks or because a student doesn’t
take the last examination. If there is a genuine emergency that may cause a student to
be unable to complete the class the instructor must be notified in writing before
November 12, 2014. At least four-fifths 4/5s of the course materials must have been
completed satisfactorily. Genuine emergencies are events such as a death in the
immediate family or serious medical problems. Leaving Tucson before the last day of
class, medical or dental appointments or visiting friends and relatives do NOT constitute
emergencies. See Classroom Guidelines, item # 9.
I reserve the option to drop you from the class in the event you fail to attend three (3)
consecutive sessions without prior coordination. If you are absent four or more classes,
I reserve the option to drop you from this course. In the event that this occurs after
November 12, 2014 I will determine your grade based on the course grading criteria
contained in this syllabus
You will earn points for the following activities as indicated:
Your failure to return a receipt acknowledging receipt of this syllabus will result in my
withdrawing you from this class. You must acknowledge that you understand the
contents of this syllabus. You must return the attached receipt September 2, 2014
acknowledging receiving this syllabus.
1. Exams:
I will grade each exam to determine the correct percentage. I will then multiply that
percentage by the by the point value assigned to that exam to determine the points you
earned. Those who fail to achieve a 50% score will receive a zero for that exam.
Test items will be objective multiple choice and/or true and false, and completion. I will
test on materials presented in class including materials presented by guest lectures,
assigned readings and videos. In the event you miss a scheduled exam, I will allow you
to make up that exam within one week; however, I will reduce that grade by 10%. This
policy is in fairness to others who take the exam when scheduled. YOU MUST TAKE A
MAKE-UP EXAM PRIOR TO THE SCHEDULED CRITIQUE OR IN THE CASE OF
EXAM FIVE PRIOR TO December 12, 2014. After this date there will be no makeups!
In the event you fail to make-up the exam within the time limit your grade for that
exam will be zero. If you must miss an exam, for a valid reason, I will allow you to take
the exam before the regular scheduled date for that exam. In my class you should never
miss a scheduled critique. A critique is an integral part of the learning process. Please
attend exam critiques as scheduled.
NOTE: I grade exams on a percentage correct basis, the numbers correct divided by
the total number of questions on that exam. The percentage will be multiplied by the
number of points allotted for that exam to determine the number of points you earned. A
2
PERCENTAGE SCORE OF LESS THAN 50% WILL BE AWARDED ZERO POINTS
FOR THAT EXAM. The next page is the course Grade Sheet. All graded material will be
returned to you and you are responsible to record grades and monitor your progress in
this course.
NOTE: Critiques are an important part of learning the material. If you attend the
critiques as scheduled and successfully redo the exams, you will be allowed to increase
you grade by 5% on the first four exams. If you fail to take the exam as scheduled you
will not be eligible to participate in the exam redo. This option is valid only if you are
present in class for the scheduled critique.
2. Attendance: To understand and apply the principles of good human relations we
need to relate. In order to relate effectively, we need your physical presence in class;
therefore, attendance is a factor in your grade. For each class you fail to attend you will
lose one point. If you are tardy you will lose one-half a point. I will make allowances in
this area on a case-by-case basis. I will begin taking attendance Tuesday, August 26,
2014. I reserve the right to drop you from this class if you fail to attend any four class
periods.
You have the responsibility to come to each class prepared. To be prepared you should
have read the assign chapter and outside readings. You should be prepared to discuss
answers to the case studies at the end of each chapter.
3. Written assignments: I will assign three writing exercises during this term. I will
require you to identify and apply motivational techniques to deal with Smug the Plumber
and Hotel maids. You will also observe and report on a local business or an
organization of your choosing. The organization you observe will not be your employer,
past employer, or a family member employer past or present. You will type or print all
case studies and reports. I prefer the report be submitted by e-mail to my office e-mail
address listed above. Please use a Microsoft word format. I will grade your grammar,
spelling, and punctuation. If you are unable to submit your paper by e-mail you may
return your paper in type format. I will not accept hand written reports. The reports must
be a single-spaced and a full page in length. Reports will use 12pt or less size type. For
Smug the Plumber and the Hotel Maids case studies, I expect you to analyze these
cases to determine why workers apparently lack motivation, and what actions you would
take to motivate them. Make use of your textbook and/or outside sources to make you
points.
You will observe (Business Observation) a local business or institution and report what
you observe, analyze what you observe, and describe the organizational culture and/or
management style used within the organization. I will grade for content and quality, as
well as spelling and grammar. I will not grade written assignments that are turned in
after dates indicated in the class schedule.
4. The last page of this document is a Syllabus Receipt. You must return the receipt,
signed, by Tuesday, September 2, 2014. If you fail to return the receipt I will assume
you want me to withdraw you from this class
3
I have attached a sample grade sheet. Please use this grade sheet to record your
scores on the various course activities and keep yourself apprised of your progress in
this course.
I am always available for special help. If you have a special problem I will negotiate so
you can satisfactorily complete the course requirements. This is an exciting, dynamic
course with application in your everyday life. Remember to keep your eye on the
doughnut not the hole.
5. Pima Community College is committed to providing accommodations for qualified
individuals with disabilities in a timely and effective manner. To request a reasonable
accommodation, students must be registered with the campus Disabled Student
Resources (DSR) office. Accommodations will be made based on eligibility determined
by Disabled Student Resources. Services can be requested at any time during the
semester. Requesting services well in advance will help to ensure that resources are
available when needed. Please contact a DSR office at 206-4500 or
DSRhelp@pima.edu.
Uncle Don
4
Class Guidelines
As a college student enrolled in an academic course, you are expected to adhere to the
standards of behavior outline in the Student Code of Conduct and the Scholastic Ethics
Code.
Specific Guidelines
1. Learning requires a time investment on your part. A minimum time investment is two
to three hours per unit per week (e.g. nine hour per week for a three-unit class) in
addition to the time spent in class.
2. If you are absent from the class for any reason, you have assumed the responsibility
for learning, on your own, the material presented in that class period, obtaining a
copy of the notes, announcements, assignments made in class, and preparing for
the next class.
3. You are responsible for knowing the information on the class syllabus given to you
by myself, including my name and the class starting time.
4. Outside assignments must be submitted when requested or by due dates, using
specified format.
5. You must be officially enrolled to attend class. If you miss more than three classes I
may, at my option, withdraw you for lack of attendance. I reserve the right to
withdraw you from this class for disruptive behavior, which includes talking during
lectures. Please refer to the Student Code of Conduct.
6. Tardiness is a very disruptive behavior. Know what time the class begins and arrive
on time.
7. Certain devices – cellular phones, radios tape player and the like – should not be
brought into classroom unless cleared by myself. Please set your pager to vibrate.
8. Cheating is grounds for dismissal from class and a grade of “F”. Please refer to
Scholastic Ethics Code.
9. Incomplete (I) grades are rarely awarded and are always at my discretion. Very
exceptional circumstances must be present, and if you request an “I” grade, you
must be currently passing and have completed at least four-fifths (4/5s) of the
course.
10. We are not allowed to bring children into classrooms, laboratory or work areas.
Children will not be left with working college employees to supervise. Children are
not to be left in the library or at other College indoor or outdoor areas unsupervised.
Non-registered students are not allowed to attend class or laboratories.
5
GRADE REPORT
MANAGEMENT 110 CRN 11176
FALL 2014
TUESDAY & THURSDAY
GRADE REPORT FOR: ______________________
1. Exams:
Assigned
Earned
Exam 1 Chapters 1 through 3
10
_______
Exam 2 Chapters 4 through 8
15
_______
Exam 3 Chapters 9 through 11
10
_______
Exam 4 Chapters 12 through 14
10
_______
Exam 5 Chapters 15 through 17
10
_______
2. Attendance: lose one point for each
missed class and one-half for being tardy
25
_______
3. Instructors subjective evaluation of students
Contributions and participation in class
Discussions.
10
_______
Smug the Plumber
5
_______
Hotel Case Study
10
_______
Business Observation
10
_______
115
_______
5. Written Assignments:
Total Assigned Point Value
Points
Grade
90 - 120...................A
80 - 89.9..................B
70 - 79.9..................C
60 - 69.9..................D
0 - 59.9..................F
Letter Grade Earned _______
6
SYLLABUS RECEIPT
MAN110 HUMAN RELATIONS IN BUSINESS AND INDUSTRY
FALL 2014
TUESDAY & THURSDAY CRN 11176
I (PLEASE PRINT) _______________________________________THE UNDERSIGNED ACKNOWLEDGE THAT I HAVE RECEIVED AND UNDERSTAND THE
SYLLABUS AND THE CLASSROOM GUIDELINES FOR THE ABOVE DESCRIBED
COURSE.
Signature_______________________________
Date___________________________________
OPTIONAL QUESTIONS: For us to relate please furnish me with the following
information about you. There is a space for you to add any additional information that
you decide is important for me to know.
I prefer being called:
Do you work (circle correct answer) yes or no? If you do work, where do you work and
what are your duties?
Which High School did you attend? If other than Tucson, please indicate City and State.
What are your hobbies?
Do you have children living at home? What ages?
What do you expect as an outcome of taking this course?
What Grade will you work toward in this course?
Any other information you would care to provide?
I
My residence e-mail address is:
My home and/or cellular phone numbers are: Cellular phone:
Home phone:
From your residence computer send me an e-mail to: droberts@pima.edu, Subject: Test and
in the body indicate you are a member of MGT110TT with your name.
7