Matakuliah : F0174 / Audit Laporan Keuangan Berbasis Komputer Tahun : 2008 Information System/Information Technology Management Pertemuan 09-10 Developing strategic Plans 3 Bina Nusantara Strategic Plans Strategic Plans: One of the most important responsibility of management, as this proccess serves as the primary guideline for allocating scarce resources throughout the firm and keeping the organization headed in profitable direction. Strategic Planning begins with a vision or an image of future, Vision translated to mission, wich serves guiding light for developing a set of objective Bina Nusantara Bina Nusantara Mission statements guide the establishment of business objectives. For instance, the IT function described might develop the following set of objectives: 1. 2. 3. 4. Create an atmosphere that embraces innovation and change Apply computer hardware and software technologies to opportunities that promote prosperity Incorporate an enterprise-wide information system to facilitate the intracompany coordination of business activities. Develop a technology-based communications network capable of linking suppliers, customers, and employees in to a seamless, virtual and extended enterprise. Bina Nusantara Managing development project 7 Bina Nusantara The acqisition of software from outside vendors, in house development og application and modification of existing computer programs are all example of IT projects. A project may be deemed to be a failure if it was delivered later than estimated, cost considerably more than budgeted, did not offer the functionality desired, or failed to meet the quality expected. Bina Nusantara Bina Nusantara Phase in Project Life Cycle: 1. Planning the project 2. In Managing projects is to schedule the specific sequencing and timing of each activity and associated resources. 3. Involves monitoringof activities. 4. Controlling-concerns the development of specific actions aimed at keeping a project moving forward in the most efficient and effective manner possible, considering unexpected issues, delays, and problem that arise. 5. Project manager needs to properly close out the project Bina Nusantara Bina Nusantara Acquiring Software Application To ensure that software acquisitions are being made in the best interest of the company, the client should develop and follow a formal software application acquisition policy: A software acquisition poliy should be formulated by first mapping upcoming application needs to strategic plan. 1. A specific individual should be assigned the overall responsibility for finding and comparing alternative software application. 2. Identify and compare alternative solution. 3. Total cost of ownership for each application should be considered Bina Nusantara Considering Additional Systems Development Issues The project team should pay close attention to additional key development issues: 1. Business Process Analysis 2. Development & Testing 3. Security and Controls 4. Conversions and Intervace 5. Implementation Testing 6. Training and Documentation Bina Nusantara Key development Risk Indicators 1. Development projects are not aligned with the strategic plan. 2. Feasibility studies do not consider the following areas: 1. Technical feasibility 2. Financial Feasibility 3. Cultural Feasibility 3. 4. 5. 6. Senior management and users are not involved Business process analyses are not performed Alternative designs are not compared Separate development, test, and production libraries are not used 7. Security and control features are not designed into the system 8. Conversion and interface issues are not taken into account 9. System testing is inadequate 10. Training and documentation are poor Bina Nusantara Changing software application It seems as though existing software applications are in a perpetual state of change. The reasons for changing applications are many, but for the most part they reflect the volatility. Bina Nusantara Key System Change Risk Indicators 1. A structure system change methodology is not in place 2. A Software change request procedure is not use 3. Change requests are not reviewed/prioritized by a representative group 4. Feasibility studies are not performed when appropriate 5. Alternative software change designs are not considered 6. Separate development, test, and production libraries are not used 7. Security and controls implication are not considered 8. Integration issues are not taken into account 9. Testing is inadequately conducted 10. Application changes are poorly documented. Bina Nusantara IT Project management Bina Nusantara Audit Management - Content Introduction The Audit Process The Audit Components Summary Bina Nusantara Audit – Definition and Value Proposition Value Proposition Bina Nusantara An audit is used to determine whether the specification requirements of a service, process, system, or product were met, and whether these requirements are suitable to achieve your desired objectives. Audit Management with SAP SAP Solution SAP has developed a powerful and easy-to-use tool for Audit Management. It supports you in performing any kind of audit… …no matter what industry sector you work in… …from the planning phase, through audit execution, to the evaluation phase. Bina Nusantara Audit Management – Benefits for the Customer • “A tool to support you when performing audits - from the planning phase, through audit execution, to the evaluation phase.“ Helps you fulfill the requirements of various quality standards such as QS 9000; ISO 9001:2000; ISO 14011; GMP (FDA) Monitor corrective and preventive actions Improvement potentials Benchmarking Share information company-wide Bina Nusantara Audit Management - Content Introduction The Audit Process The Audit Components Summary Bina Nusantara Audit Management - The Process Planning Audit Circle Evaluation Bina Nusantara Processing Documentation Valuation Corrective and Preventive Actions Audit Planning – Import/export of question lists • SAP provides ready-to-run example xls + xml screen – Copy function for question lists Microsoft Excel XML SAP Bina Nusantara Audit Planning – Summary Flexible, user-defined time planning (for example, annual plan, monthly plan, ...) Display the planned audits in Microsoft Project Tracking of all rescheduled audit dates Display of previous audits and relevant documentation in preparation for an impending audit Assign/display documents Different lists of questions can be created or combined Question texts in multiple languages Status management Bina Nusantara Audit Management - The Process Planning Audit Circle Evaluation Bina Nusantara Processing Documentation Valuation Corrective and Preventive Actions Audit Processing – Online Recording Bina Nusantara Audit Processing – Offline Recording Download of Questions Download of Audits Recording with MS EXCEL MS Pocket Excel or Upload into SAP Bina Nusantara Audit Processing – Document Assignment Flexible folder and document assignment Bina Nusantara Audit Management - The Process Planning Audit Circle Evaluation Bina Nusantara Processing Documentation Valuation Corrective and Preventive Actions Valuation for Each Question Attributive valuation, for example: Not effectively proven, . . . effectively proven Yes or No No deviation, significant deviation, critical, etc. Customizing Quantitative valuation, for example: 0 points, 2 points . . . 10 points 20%, 40% … 100% Customizing Bina Nusantara Element Validation Using SAP Graphic Bina Nusantara Valuation of Audit Standard valuation schemes: ready-to-use VDA 6.x, ISO 9001:2000, QS9000 Individual valuation schemes Customizing Bina Nusantara Valuation - Summary Storing minimum results – Weighting questions – Prioritizing questions Valuation and calculation – VDA 6.1 and 6.3, VDE, QS9000, ISO 9001:2000 Valuation based on selection list for question/elements – The content of the list can be freely defined and sorted – A certain number of points are assigned to each answer Quantitative confirmation – Points or percentages by specifying a “to/from” scale with increments Bina Nusantara Audit Management - The Process Planning Audit Circle Evaluation Bina Nusantara Processing Documentation Valuation Corrective and Preventive Actions Audit Management - The Process Planning Audit Circle Evaluation Bina Nusantara Processing Documentation Valuation Corrective and Preventive Actions Documentation Predefined Smart Forms for audit report, audit plan, and corrective actions Print and/or send by e-mail Bina Nusantara Audit Collaboration Audit Execution Corrective Actions Supplier Assign Corrective Actions Complete Corrective Actions Monitor Corrective Actions Audit Report Corrective Actions Create the Audit Report Send the Audit Report Share Information Bina Nusantara Review Audit Report Audit Report Audit Management - The Process Planning Audit Circle Evaluation Bina Nusantara Processing Documentation Valuation Corrective and Preventive Actions Monitor: Benchmark Supplier Performance Bina Nusantara Evaluation Benchmarking Compare a process in different sectors/plants Graphical display Monitor supplier performance Graphical display Compare the same production lines Company-wide information sharing Customer satisfaction over a time period Various reporting types Bina Nusantara For example, Worklist of all oustanding actions Monitor Actions Bina Nusantara Monitor Actions in HTML Bina Nusantara Pro-Active Tracking of Outstanding Actions Automatic sending of e-mails! Bina Nusantara Audit Management - Content Introduction The Audit Process The Audit Components Summary Bina Nusantara Planning Processing Monitoring Bina Nusantara Question Auditplan Components – Overview Audit list Audit questions Audit Actions Audit Monitor Audit Management – Ease of Use Navigation Audit plan Question list Audit Worklist Bina Nusantara Actions Question Audit Components - Overview Audit Plan List Audit Question List Action Bina Nusantara Audit Audit Report Question List Header - Status - Partner - Texts - Hierarchy Profile - Valuation Profile Audit Check List - Approved Question List - Responsible: Mr. X - Audit Questions acc. QS-9000 - Elements / Question - Fulfillment in % Item - i.e. element or question, dependent on hierarchy profile - Texts - Valuation profile Element 4.11: Test equipment control Question 4.11.12 Calibration Documentation Does the supplier retain records on the calibration of test equipment? Valuation acc. Fulfillment in % Audit Question List Bina Nusantara Valuation proposal: 80 Question List System audit acc. to QS 9000 Audit Question ListAudit check list Header - Texts - Hierarchy profile - Valuation profile Audit Question List Get the actual requirements Element / Question Fulfillment in % Element 4.11 Test Equipment Control Item - i.e. Element or question/add. question (dep. on hier. profile) - Texts - Valuation profile Question 4.11.12 Calibration Documentation Does the supplier retain records on the calibration of test equipment? Add. Question 4.11.X1 ANOVA Does the supplier use the ANOVA-Method? Actions Bina Nusantara Keep calibration history for more than 5 years! Audit Plan Audit Audit Audit type: Supplier system audit -Audit type und trigger -Texts Audit Item: -Audit item -Valuation specs. Supplier X, Plant Y -Dates -Result Dates: -Participants -Status Start – End / Planned - Actual Participants: Lead auditor A, Responsible B Audit question list Question list Valuation: Fulfillment 95 % Rating profile 0-30-60-90-100 Add. questions Rating “Approved“ Status: Valuated Outstanding Actions Actions Bina Nusantara Corrective and Preventive Actions Question list Item Text: Action - Text Dates Partner Status Confirm the calibration results with digital signature! Date: From 1. 1. 2002 Partner: Person responsible: . . . Status: Being processed since 1. 8. 2000 Bina Nusantara Audit - Customizing Additional BAdI‘s Valuation Profiles Audit objects and more ... Bina Nusantara Audit Management - Content Introduction The Audit Process Audit – The Audit Components Summary Bina Nusantara “Audit management with SAP supports you in continuously Audit Management - The Added Value improving your services, systems, processes, and products. It helps you to achieve your goals more efficiently.” Continuous improvement Greater effectiveness Benchmarking Best Practices – company-wide Easy to learn and use Multi-lingual Flexible – supports various (quality) requirements Monitor pending actions Bina Nusantara Delivered in 3rd Quarter of 2001 Availability Stand-alone functionality – easy to implement (going live within 4 weeks...) Bina Nusantara Transformation Delimited Data File ACL for Windows memiliki utility konversi yang memungkinakan proses transformasi ke data berformat ACL ( .acl/.fil) Utility untuk mentransformasi tersebut disebut dengan: IFD (Input File Definition) 57 Bina Nusantara Input File Definition IFD adalah: Menu yang digunakan untuk menggambarkan struktur dan isi dari sebuah file data. ACl menggunakan IFD untuk membaca data di dalam file tanpa merubah file data yang asli. Menu IFD muncul otomatis ketika membuka project baru Bina Nusantara MENU IFD Bina Nusantara JENIS DATA Jenis Data File yang dapat dibaca ACL: 1. 2. 3. 4. 5. 6. 7. Bina Nusantara Flat Sequential DBASE (ekstensi DBF) Text (extension TXT) Delimited Print ODBC Tape DELIMITED FILE Banyak file data berisi field yang tidak memiliki posisi tetap dalam suatu record. Di file delimited field dipisahkan oleh sebuah karakter pemisah field yang dinamakan delimited files. ACL mendeteksi dan kemudian mengkonversi delimited files. Bina Nusantara Contoh Delimited Fule Bina Nusantara