University of Nevada, Reno Faculty Senate Administrative Faculty Policies, Procedure and Personnel Committee (AFPPP) 2011-12 Year-End Report Submitted by: Dean Dietrich (Chair) May 2, 2012 Committee Membership Amanda Evans, Library and Information Technology Frank Flavin, Cooperative Extension Zanny Marsh, Reynolds School of Journalism George McKinlay, Nevada Center for Excellence in Disabilities Robert Morrison, Department of Art Vanessa Nicholas, Advising Center Richelle O’Driscoll, Division of Health Sciences Tom Quint, Mathematics and Statistics Stephen Spain, Chemistry Robbyn Tolles, Office of Medical Education Stephanie Woolf, Environmental Health and Safety Kim Zaski, Extended Studies Dean Dietrich, Development and Alumni Relations Michelle Hritz**, Faculty Senate Manager David Ryfe**, Reynolds School of Journalism, Faculty Senate Chair **Indicates an ex officio member of the committee. Committee Annual and Standing Charges Standing Charges Charge 1: Review AFPPP Committee charges over the prior three years, and any recommendations adopted by the Faculty Senate. Report on the implementation status of these recommendations. Actions Taken: The committee reviewed the reports from the prior three years, and followed up on the status of any recommendations still outstanding. Research and Findings: The report produced in 2008-2009 was not accepted by the senate, and likewise, there are no recommendations from that report outstanding. It should be noted, though, that the 2009-2010 report referenced some of the recommendations brought forth in the previous year’s report, and some of them informed or served as the basis for recommendations in that year’s report. Last year’s report commented on the status of those recommendations, and there have been no significant changes since then. The actions taken in response to the 2010-2011 committee report have been summarized below. Recommendation 1: In conjunction with the Faculty Senate and/or the AFPPP, Human Resources should offer a workshop/information session sometime in the spring of 2012 for supervisors and administrative faculty about the possible avenues that exist for promotion; if successful, this workshop could be added into the standing rotation of training workshops currently offered by Human Resources. To ensure maximum participation and maximum effectiveness, the training session could be conducted simultaneously in an online classroom (such 1 as WIMBA), and the session could be recorded and posted to the web for future playback and reference. Status Update: The AFPPP coordinated a Brown-Bag Lunch for administrative faculty on March 23, 2012 in the Faculty and Graduate Student Reading Room in the MathewsonIGT Knowledge Center. The topic of the Brown-Bag Lunch was “Who Moved My PDQ,” which was the title of a presentation given by Kim Beers and Tim McFarling of Human Resources in line with the recommendation above. The Brown-Bag Lunch discussion was carried live on WIMBA, and is available at this link. Please see discussion of Charge 6 below. Recommendation 2: The H.R. web page for supervisors should be revised so that under the "faculty" sub-header, there is a link to a page that explains the promotion process for administrative faculty, in addition to the existing link to the promotion and tenure process for academic faculty. The linked page could also contain a link to the training session referenced above once that session has occurred. Status Update: Independent of the work of the AFPPP committee, Human Resources made changes to the design of the website already, which effectively rendered this recommendation moot. The redesigned website contains a link to a page explaining the stages of the PDQ/promotion process for administrative faculty and the work of the Administrative Faculty Placement Committee. The new page contains a link to a question and answer page about creating and revising PDQs, as well as a link to additional information about the Placement Committee. This information was also discussed in the Brown-Bag lunch presentation referenced above, and a link to the presentation has also been posted on the committee’s website. Recommendations 3 As the calendar year draws to a close (and evaluation seasons draws near), Human Resources and the Faculty Senate should cosponsor a panel discussion about the different possibilities for the evaluation of administrative faculty. The idea for the panel discussion would be to encourage departments and divisions which employ administrative faculty to consider different options for the annual evaluation of administrative faculty in a manner which might make the process more positive and productive for all involved. Although the current form and process evolved partly as a way of recognizing and allocating merit, in an era when merit raises are no longer a reality, it is possible for both administrative faculty and their supervisors to discount the potential value inherent in the annual review process. Status Update: The committee was a little slow to get organized and made no progress on this particular recommendation before the end of December 2011. Independent of the work of the committee, though, at the same time, Human Resources hosted a presentation/discussion about evaluations which met the goals of the presentation envisioned by the recommendation. Some members of the AFPPP committee had attended the Human Resources presentation in December 2011, and noted that it continued to be available online. Because it seemed superfluous to try to hold yet another workshop with the same aims, the committee chose to note the location of the Human Resources presentation in this year’s report. The H.R. presentation about the varieties of administrative faculty evaluations can be found online at this link (at the bottom of the page). Recommendation 4 Continue to monitor reports about administrative faculty evaluations that have not been completed. 2 Status Update: The committee discussed this issue on a few occasions during its meetings throughout the year. The committee received no new reports about this problem and remained satisfied with the details reported by Human Resources in our meeting with them last year, which has been quoted again below: Both Kim Beers and Tim McFarling questioned how frequently this actually occurred. They said that H.R. sometimes hears of cases where nothing is done, but they always follow up with the unit. In fact, they said that H.R. is so good at prodding units for evaluations that there were very few that they didn’t get last year. They said that one reason that they prod so much is that they need to get the information from the evaluation before issuing renewal forms. Furthermore, the evaluation forms have been modified this year so that the top part of the evaluation form summarizes the key points which H.R. uses to fill out the worksheet that accompanies the renewal documents. Even if someone hasn’t seen their evaluation, therefore, he or she should be able to look at the worksheet that goes with the annual renewal documents to find his or her merit score. Charge 2. Make recommendations on the future status, organization, structure, and charges of the AFPPP Committee. Consider whether the committee is necessary and effective, and how it could be improved. Research and Findings: The AFPPP committee continues to serve as an important resource and sounding board for exploring issues related to Administrative faculty. One of the largest challenges faced by the committee in the current economic environment, however, seems to be separating administrative faculty concerns from those of faculty at large and university faculty and staff in general. Recommendations: (1) The AFPPP should continue to exist as a standing committee of the senate, and it should continue to be a mix of both administrative and academic faculty. Charge 3. Proposals affecting AFPPP Committee charges should be sent to the AFPPP by the Executive Board before they go to the full senate for a vote. The AFPPP committee should serve as a sounding board for the Executive Board for issues related to AFPPP committee charges and objectives. Actions Taken: As reported above, no such proposals were forwarded to the AFPPP committee this year. Charge 4. In consultation with the Executive Board, appoint a liaison from the AFPPP Committee to the University Administrative Manual Committee and to allow for the appointment of a liaison to the Administrative Faculty Salary Placement Committee. Identify any other campus committees with similar missions or concerns, and appoint liaisons as appropriate to facilitate communication between these committees and the Faculty Senate. Actions Taken: Stephanie Woolf joined the AFPPP Committee this year, and she already serves on the University Administrative Manual Committee. She agreed to serve as a liaison for the AFPPP Committee, as well. 3 Charge 5. The Executive Board will request input for AFPPP committee charges from the senators representing administrative units. The AFPPP chair and Faculty Senate Chair will discuss and agree upon the charges and committee membership. Actions Taken: As reported above, the executive board did consult with the AFPPP committee chair about this year’s charges. Charge 6. Conduct brown-bag lunch meetings of the administrative faculty, at least one per semester, to provide them an opportunity to discuss the issues of the day or to provide them with information about benefits, policies and procedures, etc. Coordinate with the senate office to announce these events. One might focus on how, in light of all the cuts, we might learn to do business differently at the university, not just within departments or units, but across divisions, one should be loosely focused on a subject of possible interest to administrative faculty and possibly hold in concert with or as a way of promoting the workshops/discussions referenced in the additional charges below. Actions Taken: No brown bag lunch was held during the fall semester; one was held in March. Research and Findings: As noted above, the committee was a little slow to get started on this charge, and discussions about the Brown Bag Lunch didn’t begin in earnest until late December and early January. Several committee members who had expressed an interest in working on the Brown Bag Lunch proposed dates and times in January and then in February. When the committee met to discuss and plan for the Brown Bag Lunch, we decided it would work best in conjunction with the sort of workshop/discussion about PDQ’s recommended in last year’s report. Eventually, the committee opted to extend the date until March and after some coordination with Human Resources, the Brown Bag Lunch was scheduled and the event took place, as noted above. Approximately 21 people attended, including three members of the committee and the two presenters. And an additional 15 people logged on at the time of the event to follow it on WIMBA classroom. Those who attended, either in person or online, commented that they found the discussion to be helpful and informative. The committee opted not to have an open-ended, free-form Brown Bag lunch discussion because some committee members said they didn’t think such a discussion would be worthwhile enough to attract much of a crowd. Other committee members pointed out that such a discussion was likely to come back again and again to the same range of issues and concerns that the committee has heard and discussed in the past: concerns about evaluations, promotions, workload, and merit (or the lack thereof). Recommendations: (2) Instead of a standing charge, the charge to conduct Brown-Bag lunches should be an optional standing charge. In reality, the process of conducting even an openended Brown-Bag Lunch meeting for administrative faculty consumed a large amount of committee time and therefore, it detracts from our ability to focus on other charges. In years when the committee feels it would be worthwhile to conduct Brown-Bag lunches, it should be encouraged to do so, but it should not be an expectation. Given the challenges and delays that we encountered in planning even one Brown-Bag lunch, the expectation that there be more than one brown-bag lunch also needs to be amended. Charge 7. Report on the status of pending or completed administrative requests for action (RFA’s). 4 Status Update: The committee believes that the only pending requests for action resulting from past recommendations concern code changes having to do with the distinction between administrators and administrative faculty. This issue continues to be on hold for the time being. Additional Charges: Additional Charge 1. Investigate the effects on administrative support resulting from budget cuts. Canvas where dramatic cuts have been made (ex: career services) and detail what has been lost. Make recommendations regarding what may be done now to minimize the impacts of the loss or improve remaining services. Actions Taken: The committee was able to obtain a copy of a spreadsheet detailing the depth of all faculty and staff cuts and changes across the board from Fiscal Year 2009 through Fiscal Year 2011. The spreadsheet contained details about positions that were reduced, moved to other funding sources, remained vacant, or were subject to retirements or NNRs. The spreadsheet was of limited value, though, in that it didn’t provide details about which positions were administrative faculty positions and which were academic or clinical faculty positions; furthermore, and more of a problem for this inquiry, is that it only provided the titles and not the division or department where most of the positions were based. After some discussion, the committee decided that the best course of action for answering this charge would be to contact directly divisions and departments which contain large numbers of administrative faculty to survey them about what the cuts have meant for those divisions. Committee members were assigned specific divisions or departments and were to report back on their findings. Although most of the interviews were conducted, what follows is more of a series of snapshots than a comprehensive and thorough report of what has happened in all the administrative divisions. The committee chose to focus on five questions for each area we surveyed. o What did the administrative faculty reductions do to your unit? o What services did you lose? o What impacts has it had on your mission? o Have you noticed changes in the motivation or productivity of your staff? o Have sick leave totals gone up or remained the same since the reductions were implemented? Research and Findings: Although the committee did not receive reports from all of the administrative units in time for their inclusion in this report, we did receive reports from discussions with leaders of several different units with significant numbers of administrative faculty. We received reports from Academic Advising, Development and Alumni Relations, two units in DHS (CASAT and CRW), Extended Studies, Information Technology, the Provost’s Office, Student Services, Teaching and Learning Technologies, and the University Libraries. The text of those reports is included below, in slightly edited format. Please note: with the exception of e-mails quoted in part or in full, it should be understood that the comments below are retyped from notes and not verbatim transcriptions of the discussions. 5 Although the specific details of each report differ significantly, the themes that appear in all of the reports will be familiar to anyone who has been on campus since the first wave of cuts and furloughs started to be implemented. Faced with dramatic cuts in staff and funding, all units have had to focus on doing only what was most essential to their missions, often at the cost of long-term growth. Morale has suffered as units have struggled to do more with less, and without the possibility of merit raises or financial rewards, it has become more challenging to retain good people. At the same time, the overload of work in many offices has meant that work has slowed, so it takes longer to get things done than before. Even non-state funded offices and divisions are not immune from the effects of the cuts elsewhere on campus. Academic Advising Center Discussion with Dr. Nancy Markee, Director of Advising In June 2008, the announcement was made that the university would be closing the Career Development Office. In June 2009, the office was closed and the assumption was that each academic unit (e.g. the colleges) would each be responsible for the career placement/development services of their students. In most cases, new positions were not created, but additional career services responsibilities were given to existing administrative faculty members in the colleges. In 2009, The Advising Center inherited two administrative faculty from Career Development, a career counselor and a pre-professional advisor. Once they were moved to the Advising Center, their roles/titles changed and their services were available only to the undecided (majors) population. Their titles were changed accordingly, however their salaries and ranges remained the same. In 2010, the Advising Center lost the pre-professional advisor position as a result of budget cuts. The position was not replaced. In 2011, the Advising Center lost .5 FTE of their full time Administrative Assistant position resulting in the exodus of their Administrative Assistant of 9 years. The Advising Center converted the position to a .5 FTE academic advisor position to help with the increasing advising load and is currently without an administrative assistant position. Currently, the Advising Center is still without a career development component, a preprofessional advising position, and an administrative assistant. Our mission has not changed although we have had to be creative with resources to meet the needs of our ever growing student population. Motivation and morale are somewhat of a concern as our office feels a bit vulnerable based on our history of losing valuable positions and personnel. We also received a memo from Brandis Bernard, Academic Advisor Coord., Academic & Career Exploration, which has been included in full in the appendix of the report. She previously worked in the Career Development (CD) office, and she wrote to describe the impact that the closure of that office has had on students and the university as a whole. An excerpt of her memo which speaks to the committee’s questions is quoted below: I can speak for myself and the entire CD staff when I state that the news of the department’s elimination was a surprise. We were certainly aware of the pending budget cuts and the need for the University to reduce costs. We were likely blinded by 6 the possibility that Career Development would be cut for several reasons. For one, our department, as a whole and the individual staff members, were highly respected and appreciated by faculty, staff, employers and students (prospective, currently enrolled undergraduates, graduates, and alumni). Evaluative feedback and data consistently showed that our constituents benefited from our programs, services, and expertise and the department had high utilization data. Secondly, 99.9% of comparable institutions of higher learning have a CD office. A variety of models exist, some are centralized as UNR’s was and others are decentralized (individual colleges). Third, given the state of the economy, students more than any other time were in need of CD’s services. Beyond individual staff members’ concerns about their financial security and the prospects of gaining employment in a worsening economy, we found ourselves disturbed and worried about the impact the elimination of the department would have on our constituents, particularly the students. Although administrators suggested that individual colleges fill the void created with the loss of Career Development, we foresaw that most colleges would be unable to do this given their own shrinking resources. Business Center North/Human Resources was also asked to offer job search workshops (resume writing, interviewing skills, etc.) and attempted to fulfill this request. They too could not accomplish the task due to the fact their staff were already overwhelmed with their existing responsibilities. As it turned out, a huge void was created for students, alumni, employers, and faculty with the loss of career counseling, volunteer/internship coordination, job search guidance and events, and professional /graduate school advising. Elsewhere in the memo she writes about the personal challenges the closure of the office posed for her and her colleagues, as well as the difficulties involved in relocating her position from Career Development to the Advising Center. Development and Alumni Relations Discussion with John Carothers, VP of Development and Alumni Relations and Bruce Mack, Associate VP of Development and Alumni Relations What did the administrative faculty reductions do to your unit? They reduced the scope of our operations, they reduced the number of fundraisers, they reduced depth—now when someone leaves or is out sick there is no backup like there once was. The reductions forced us to leave vacant junior positions that would fill more senior positions in time (or if the senior people left or retired). It reduced the ongoing expansion of research. They moved us into more of a station-keeping mode and out of a growth mode; we’re less able to respond to change than we were before. The areas that were left vacant or not filled would have brought in more revenues to the university and would have gone a long way towards paying for themselves. Staff limitations mean things are delayed from being completed. Furlough days also impact the work we can get done with the staff we have left. We needed to retain enough staff to maintain funds and to operate and function. We invested more in automating gift-processing and gift-reporting to save personnel, but at the same time, we’re not able to move forward with other projects such as a paperless records management system. The depth and breadth of the cuts can be understood by contemplating the number of people in the division from 2005-2006 and today. At the peak, the division had lines for 70 positions (both administrative faculty and classified staff positions), and at least 67 of 7 them were filled. Today we’re down to 51 people. This division is funded by multiple streams, and we’ve been hit hard on several fronts. Not only have there been cuts on the state side, but interest rates and revenue from management fees have declined, as well, so that means that the division could not replace all cuts with Foundation funding. What services did you lose? We lost or didn’t fill development positions in many areas including: Division of Health Sciences, Cooperative Extension, Core Scholarships, Planned Giving, Alumni Staff, Annual Giving, Prospect Research, the Executive Director of Development, and clerical and bookkeeping support across the board. What impacts has it had on your mission? The cuts have decreased our ability to solicit gifts in a broader range of areas; in terms of staff, we had to “eat our seed corn” as Dr. Glick might have said, since we don’t have a group of younger people to train or move up into higher-level positions; several hired years ago have moved up, but the junior positions aren’t being replaced. Projects that could pay off more in time are not being done. For example, high net-worth people who are new to Reno aren’t being connected with, and we’re losing opportunities to get them involved. We’ve also lost opportunities to get deeper involvement in areas where we weren’t focused heavily already; for instance, there was a vacant position for a development director in Las Vegas for many years, and because we didn’t have someone there fulltime, we have been limited in what we could do there. Have you noticed changes in the motivation or productivity of your staff? Yes, between the furlough days, the salary cuts, and years without either merit or COLAs, people are getting discouraged. If things don’t pick up, we’re worried about losing good people, or at least their enthusiasm. And when we can fill vacancies, our ability to recruit new people is also constrained by the current situation. A lot of people feel fatigued by a situation that keeps asking them to do more with less. Have sick leave totals gone up or remained the same since the reductions were implemented? No, the sick leave totals seem to be about the same. There doesn’t seem to be any change in trends there. It really depends on the situations of individual staff members. Division of Health Sciences Robyn Tolles of the School of Medicine noted that the School of Medicine has been in a growth mode over the last few years, so it has not seen the same sorts of cuts as other areas; she also noted that some other areas in the Division of Health Sciences—such as the Orvis School of Nursing—have seen growth, as well. Contacts in Human Resources and the Division Vice President’s office suggested that two areas within the Division of Health Sciences which had seen more consequences as the result of cuts included Campus Recreation and Wellness (CRW) and the Center for the Application of Substance Abuse Technologies (CASAT). The response of those areas are included below. 8 Discussion with Jim Fitzsimmons, Director, Campus Recreation and Wellness What did the administrative faculty reductions do to your unit? Campus Recreation and Wellness was formerly state-funded, but since the cuts, we have absorbed $300,000 in costs. We are now fully self-supporting, and we have downsized our structure. We have not filled 3 ½ positions which became vacant: a parttime aquatics positions, a full-time fitness position, a full-time intramural position, and a full-time assistant director. We run 18 hours a day, seven days a week, and we’re only closed five days a year. We have a full-time staff of three. We receive 700,000 student visits a year, and we are heavily dependent on student employees. Some of those student positions really ought to be professional positions, instead. Right now you could say we’ve moved into more of a treading-water model of operations. But we’re also fortunate that we’re able to generate our own revenue through the optional membership fees paid by students, faculty and staff. As stated above, we have a full-time staff of three, a director and two classified positions, though one of those might eventually be converted to a professional position in time. Right now the director retains the duties of the director and the assistant director, though recently we’ve been fortunate enough to be able to open a search for a program coordinator. What services did you lose? We have narrowed our scope and eliminated the outdoor recreation program. We greatly reduced intramural sports. We went from 23 sports to 6 sports and from 7 days a week with 6 start times to 4 days a week and 3 start times. We narrowed it down to only those sports that generate revenue. If it didn’t generate sufficient revenue, we eliminated it. But as a result we have much less diversity in the sorts of intramural sports offered than we did before. What impacts has it had on your mission? Our ability to provide recreational opportunities to students, faculty and staff has been greatly reduced. At the same time, though, because we have maintained our core services, most members haven’t perceived the extent of the reduction in our operations. Have you noticed changes in the motivation or productivity of your staff? All of our positions are funded by the revenues our unit generates, but in the current environment, we are prevented from giving merit raises, even when there is money available in the funds we generate. That grinds on the employees in the unit and it is a morale killer, so there is an ongoing battle to retain good employees. Fortunately with the current employees, their sole motivation is not money, but the issue does come up. Have sick leave totals gone up or remained the same since the reductions were implemented? I have not noticed anything unusual in this area. While CRW has moved to a fully self-supporting model, CASAT has always been a completely grant-funded entity, but these responses are particularly noteworthy for the insight they provide into how the cuts in other areas of the university have affected the operation of even grantfunded work at the university. 9 Discussion with Gretchen Casey, Director of Training, Operations, Logistics and Technology, CASAT What did the administrative faculty reductions do to your unit? CASAT is different from most units on campus in that we’re a fully grant-funded entity. Currently we have 52 employees and 24 administrative faculty. We didn’t have any personnel reductions directly as a consequence of the administrative faculty reductions, because we are grant-funded, any personnel reductions were a consequence of changes in grants during that time. Nevertheless, the changes have affected the way that we operate now in several ways. During the first two years of the furloughs and the pay cuts, 2009-2010 and 2010-2011, we had to take the full furlough and the pay-cut, which posed numerous problems for us. 2011-2012 is the first year with six furlough days and, because we’re grant-funded, this year we don’t have to take the pay cut on top of the six furlough days. This complicates things, though, with respect to the way the positions are paid for. Although we’re fully grant-funded, one of the changes has been that before the cuts, there was no penalty to putting someone on bridge funding between grants. Now, 90% of our funding must come from grants, and no more than 10% may come from bridge funding. The bridge funding comes from indirect recovery costs; it is not state funding, but the university classifies it as being different from grant funding. What happens now is that if someone were to receive more than 10% of their salary as bridge funding, they’d be classified as soft-dollar administrative faculty and not as “grant-funded” administrative faculty and therefore they’d be required to take both the full pay cut and the furlough days. Even when the funding came through, the cuts couldn’t be made up. This poses challenges for us in terms of grants administration, because it is much more complex than it used to be, and it takes much more time to manage the funds or the sources of funding than in the past. To complicate matters further, we have to use bridge funding more these days as a result of the cuts. Work has slowed in the areas of the university that process grants and sponsored research; CASAT has grants in, but because of delays in processing time, no account number to pay them from. The length of time it takes to get work done is very different. With all the furlough days, work piles up. In the first year, people worked really hard to keep on top of things, but at some point they couldn’t keep up with the increased workload. This poses a problem because as a grant-funded office, we have a statement of work and it has to be done in the assigned time. The furloughs added more time off, but as a result, many people had to lose annual leave days to get the projects done in the assigned time. Not using the leave, has meant that when people have left, they have more accumulated leave, and it has come at a big expense to the unit as we have to pay off the accrued leave, and 48 days is a lot for the unit to have to pay from grant funds. So next year we have proposed a change where we will only pay up to 24 days of accumulated leave, and not the full 48. What services did you lose? As a grant-funded entity, the main services we have lost have been the support services throughout the university. Many services used to be done centrally in the division or the college level, but more and more of them have trickled down to the department level, which makes more work for us. For example, the division used to have a leave keeper 10 to track leave throughout the division, but now we are responsible for tracking the leave of all of the employees in our unit, and that takes a lot of time away from other work we need to get done. But more generally, we notice it in our interaction with other offices on campus, where the increased workload combined with the cuts in staff have slowed operations significantly. Things take longer than they used to when we have to deal with offices such as P-Card and Accounts Payable; Purchasing is about the same, perhaps because units are not spending what they did before with outside vendors. The OSPA office, though, is certainly slower to process grants than in the past, and this is all because it has fewer staff members than before, but to make matters even more difficult, more people are applying for grants and other outside funding than before, as well. So there are more applications being processed through OSPA and fewer rewards coming in. They’re as overwhelmed as the rest of us are. What impacts has it had on your mission? It has mainly impacted our interaction with the university; because it is slower to get things done than before. That, in turn, impacts our relationship with our funding agencies. It has an adverse effect on our relationships with those agencies because they don’t understand why it is taking longer to process the grants. Have you noticed changes in the motivation or productivity of your staff? It’s hard, there’s a cumulative effect. People are working harder with no increases and effective decreases, while at the same time, more people are competing for fewer grants. There’s no reward and no way to reward people. Have sick leave totals gone up or remained the same since the reductions were implemented? There has not been a significant enough difference to notice. Extended Studies Interview with Vice Provost for Extended Studies, Fred Holman What did administrative faculty reductions do to your unit? The administrative faculty reductions in Extended Studies changed the way we conduct our business and caused us to find alternative ways to operate. These have included using more student employees, reassignment of duties among staff members and reducing our involvement in some areas where we had a greater presence outside of our unit. What services did you lose? We were forced to change some of our programs and adjust our hours of service at our learning centers including the Redfield Campus and the Fleischmann Planetarium and Science Center. With the cutbacks and furloughs, we varied our hours in order to keep facilities open and provide services to our students and to the public. What impacts has it had on your mission? 11 There has been no impact on our mission at Extended Studies, but the budget cuts do cause you to prioritize and to refocus on ensuring the mission is met. Have you noticed changes in the motivation or productivity of your staff? Our productivity has been greater. When you are a predominantly self-funded operation, the pressure to perform is there at all times. We’ve become even more focused and productive during this time. Have sick leave totals gone up or remained the same since the reductions were implemented? No change in sick leave totals has been noted in Extended Studies. Information Technology, Teaching and Learning Technologies, University Libraries Discussion with Dean of Libraries Kathy Ray and Janita Jobe, Assistant to the Dean for Administrative Services What did the administrative faculty reductions do to your unit? This last round we did not lose positions. We instead chose to move faculty to temporary soft money so that no one else would lose their jobs this time. There will be effects later. People were transferred to soft funds from state funds. That triggered a reduction to allocated support to technology support for departments and colleges on campus. I don’t think the impacts from those have been felt yet. In 2008, with the cuts that went into effect in FY09, there were significant reductions with large impacts. We lost 14 positions due to elimination, 3 more to early retirements that were then eliminated, and other vacant positions, totaling 24. Teaching and Learning Technologies was decimated. Half of the department was eliminated: photographer, classroom technicians, distance education engineers, video conferencing, WebCT applications support, IDT presentation and class content designers, server admins, archivists, the list goes on. Since then, we took money out of operating to backfill for necessary things. This in turn reduces the money that we would use for operating like internal development and training. It is a continual depletion of human resources. What services did you lose? We didn’t really lose services. The positions got eliminated but the responsibilities weren’t, they just get off-loaded. Things are done less well and slower. We have received more complaints because the campus still has needs for classroom and instructional design support, but there is no one there to do those specialized services as there was before. There has been an increase in sophisticated, new, classroom technology with fewer staff to support it. People buy things but then there is no one to train, or to support; it has a negative effect, and it is not done in a sustainable way. When one of the server administrators was eliminated, those servers didn’t get shut down, they were also off-loaded onto other people. People keep trying to provide the 12 services that should have been eliminated but are vital. That puts the burden on to the people that were not eliminated. Some of those services have included IDT Workshops and IT training workshops. What impacts has it had on your mission? We still keep trying to fulfill our mission, and it wears people out. We can’t do the quality that we did before. We can’t respond to student demands for more open building hours in the Knowledge Center. We are getting behind because we can’t take on the new positions to support it. Have you noticed changes in the motivation or productivity of your staff? At times you hear people complain more. But people are productive and committed, but overwhelmed. You can’t keep that up forever. There is a tone or flavor where you question why do you want to be here? The cuts are discouraging, it is one thing to not get a raise; it is another to get a pay cut and a bunch of work added on to that. Have sick leave totals gone up or remained the same since the reductions were implemented? We did see a spike in admin faculty sick leave use in 2008 and then again in 2010. We cannot say if it is directly related due to funding reductions. (See chart below.) Sick Days Used 844.5 830.75 2006 2007 1001 2008 852 934.5 2009 2010 IT & Libraries Administrative Faculty Sick Leave 832 2011 Provost’s Office The Provost’s Office responded to the committee’s request with details of several positions that had been left vacant or eliminated. 7/1/2009 Excellence in Teaching Program Director. Closure of the Excellence in Teaching Program, which reported to the Provost Office, resulted in the loss of a 1.0 administrative faculty position, a .75 academic faculty position, 1.0 classified position, and graduate assistant positions. Activities of this office were reassigned to individuals and offices across campus. For instance, professional development for academic faculty is now undertaken by the Office of the Provost and College deans’ offices. The Donald F. Tibbitts teaching award and Instructional Enhancement Grants processes are handled by staff in the provost’s office. 13 7/1/2009 Coordinator, Office of University Assessment. This administrative faculty position provided professional support to the office directors in larger assessment projects, such as assessment of core writing and assessment of the summer scholars reading program. Duties of this position were absorbed by individuals in the office. 7/1/2009 Half-time Coordinator, Professional and Graduate School Planning. Loss of the half-time coordinator, professional and graduate school planning occurred when the Professional Career Advising office closed. The activities and services performed by this individual now fall to professional and faculty advisers in the colleges. 7/1/2011 Full-time Core Director. The full-time Core Director, an administrative faculty position, was eliminated in 2011. The Core Director position is now held by an Academic Faculty member on a B contract with a stipend for those duties. The current Core Director focuses her efforts solely on the Core Curriculum. The former director also performed duties related to the University’s Course Concierge service, student complaints and issues, and assembling student and faculty data related to the University’s strategic planning and accreditation. These duties have been reassigned to other professionals and staff within the Provost’s office. 7/1/2012 Director and Assistant Director, Office of University Assessment; .50 Programmer/Analyst. Closure of the Office of University Assessment, will result in the loss of two administrative faculty positions (a director and assistant director), loss of 50% of an administrative faculty position in Information Technology devoted to assessment, and loss of the half-time support staff position. Academic program assessment activities will now be monitored and supported by the college deans’ offices. The assessment database and website for maintaining and filing assessment plans and reports will continue to exist, with assessment coordinators in the colleges being responsible for seeing that plans and reports are posted. Information Technology will provide technical support for the website. The Vice Provost for Undergraduate Education will provide oversight for university-wide assessment activities. Student Services Telephone Interview with Melisa Choroszy, Associate Vice President Enrollment Services What did the administrative faculty reductions do to your unit? In our areas, there was about a 20% reduction in administrative faculty. In terms of daily operations, that means it has become difficult to take a break. Individual responsibilities have doubled and in some cases tripled. There are also psychological effects, such as increased fatigue and grouchiness. Operating in survival mode has made it a challenge to move forward and think creatively. Individual productivity is higher but morale is questionable. The stress of increased individual demands sometimes leads to high drama. Most staff are just happy to be employed. Most of the people who have stayed are dedicated employees. What services did you lose? Most services are essential and with difficulty have been retained. Some services, such as flexibility in accommodating students and faculty schedules when serving students with disabilities, have been reduced. What impacts has it had on your mission? 14 The mission remains the same, but efficiency has been reduced. Things take longer. Accuracy has been somewhat sacrificed. The implementation of the new Peoplesoft student information system has been very difficult. The staff that remains is dynamite. It will be hard to sustain such a high level of stress over time. Have you noticed changes in the motivation or productivity of your staff? While individual productivity has increased, the overall production has been slowed due to reduction in overall numbers. Some of the more motivated staff members are beginning to look for other employment opportunities. Have sick leave totals gone up or remained the same since the reductions were implemented? Sick leave has been reduced. Furloughs seem to have reduced the incidence of sick leave. The above survey of divisions and departments does not encompass all areas of the university which saw significant administrative cuts, it is extensive enough to provide specific details of cuts in particular areas, and also to give insight into the ways the cuts have affected the operation of the university in other areas. Recommendations: Although the committee was tasked with making recommendations “regarding what may be done now to minimize the impacts of the loss or improve remaining services,” this task seems beyond the scope of the committee. It is easy to say that the university needs to generate more revenues, but even this incomplete collection of interviews makes it clear that that is easier said than done because generating more revenues—either through grants and contracts or through private fundraising—requires greater expenditures for staff in those areas. Likewise, seeking to generate more revenues through increasing student enrollment or through increasing the enrollment of out-of-state students comes with additional costs, as well. The more students we enroll, the greater demand there is for advising and other student services; the more students we seek to enroll, the more we need student recruiters. At the same time, cuts to support services such as career advising impact student experiences and campus life in general. Any strategy we recommend, therefore, comes with costs which will not be recouped immediately, but which are essential to the ultimate success of that strategy. The university cannot rely heavily on grants and contracts to supplement lost funding if it is not prepared to invest more in servicing those grants and contracts; it cannot rely solely on private fundraising without being willing to invest the money and time required to build the relationships which result in significant gifts; it cannot rely on attracting more and more students without being prepared to provide the increased services that those students will either require or expect. As unsatisfactory as the current situation is to most people who have been here since the first major cuts started to be absorbed, what seems to be happening is that the university has been gradually transitioning to a more entrepreneurial business model. Part of what that means is that as some services are lost, eventually more positions are likely to be added back, first to those areas which are most successful in their strategies for increasing the university’s revenues. Many strategies will be attempted; some will fail, others will succeed. This will not be a neatly-coordinated process, and, in fact, were we to suggest that the university appoint an administrator or committee to direct the process, we would risk interfering with—and possibly thwarting—the university’s path to develop a sustainable funding model which will be increasingly independent of state funds. At the same time, it is incumbent upon the university’s 15 leaders to recognize which areas are positioned to help the continued growth and development of the university the most going forward and to provide increased support to those areas. Additional Charge 2. Work with administration to develop criteria for Professional Development Leave. Recommend what, if any, limitations may be placed on criteria, funding thresholds or maximum time off. Actions Taken: The committee struggled with this charge. While we could recognize the value of professional development leave, we also felt like this was largely a theoretical issue at this time when such leaves are not a reality. Further complicating the issue is the way in which individual divisions and departments handle professional development currently. In most areas of the university, attendance at conferences and workshops has been severely curtailed in the wake of budget cuts, but this varies widely among different divisions. We discussed the charge on numerous occasions and tried to figure out what components might be stumbling blocks for the Professional Development Leave Committee in awarding leaves to administrative faculty. We also contacted the Provost with a list of questions pertaining to possible recommendations and sought her knowledge or understanding of current practices in this regard. Research and Findings: The University Administrative Manual policy on Faculty Development Leave states that "This program enables academic and administrative faculty to be reassigned to projects that lead to professional advancement in instructional, service, or research areas." The eligibility requirements specify that any full-time faculty member with at least six years of service "who has not been awarded a sabbatical leave or development leave for six years or more, is eligible" and it specifies that both state-funded and non-state funded faculty may be eligible, as well as part-time faculty on contracts with at least 50% FTE at the discretion of the university. The Administrative Manual policy specifies that the Professional Development Leave Committee is appointed by the Faculty Senate and that the committee makes recommendations to the executive vice president and provost. A University Bylaws revision (UNR Bylaw Revision 3.5.7) was recently put forward and approved by senate and faculty vote to clarify the applicability of the policy to both academic and administrative faculty. The proposed revision has yet to be implemented, pending the approval of the University’s central administration: 3.5.7 SABBATICAL AND PROFESSIONAL DEVELOPMENT LEAVES The major purpose of sabbatical and professional development leaves is to provide the faculty opportunity for continued professional growth and new or renewed intellectual achievement through study, research, writing, creative work, and travel, so that teaching effectiveness [may be enhanced], scholarly usefulness [increased], or administrative skills may be enhanced, and the institution's academic, research, and service programs strengthened. Any faculty member with academic equivalent rank including the rank of lecturer, who shall, at the beginning of the [proposed] requested leave, have served full-time on either an A or B [a ten- or twelve-month] contract for six or more salaried years without a sabbatical or professional development leave is eligible to apply for sabbatical or professional development leave. Any administrative faculty member who shall, at the beginning of the requested leave, have served full-time on an A contract for six or more salaried years without a professional development leave is eligible to apply for professional development leave. Rationale: Corrects an oversight. Professional development leaves are not mentioned in current bylaws. The university created professional development leaves to augment sabbatical leaves, and though they are not currently funded, they may be funded again 16 in the future. Since academic faculty may apply for either sabbatical or professional development leaves, while administrative faculty may only apply for professional development leaves, the distinction is made clear. If adopted, the title of the section must be changed in the table of contents. Administrative Request for Action: Approve UNR Bylaw Revision 3.5.7 as approved by the Senate and Faculty Vote: 375 Approved, 20 Oppose and 15 Abstain. With those points in mind, we wrote to the Provost with a series of questions that had come up repeatedly in our discussions of precisely how this benefit might be applied to administrative faculty. Our purpose in doing so was to clarify whether or not the Professional Development Leave Committee already has any existing policies in place with respect to professional development leave for administrative faculty. The following questions all seemed to be important ones in our discussions of the issues: 1). Should a portion of the funds designated for professional development leave be allocated specifically for administrative faculty development? 2). Is there a minimum or maximum dollar commitment for an administrative faculty member or in total? 3). Given that academic leave is generally granted for a period of at least a semester, but that such a length of time is not a practical option for administrative departments, is there a minimum or maximum length of time that should be considered for administrative professional development leave? Finally, 4). Is there currently an expectation for, or should there be, administrative faculty representation on the committee? As of this writing, we are still waiting to hear back from the Provost’s office about the current status of our questions regarding professional development leave for administrative faculty. Our request was submitted at a particularly busy time, and Provost Hardy responded that she would research the issue further and get back to us. Although we have two recommendations below, further recommendations depend on what we learn about current policies and procedures from the Provost’s office. Recommendations: (3) As this charge has not been fully resolved by the work of this year’s committee, it should continue as a charge next year. (4) Working with the provost’s office, the committee should work to craft specific recommendations for the committee based on the above four questions. 17 Appendix I Full memo from Brandis Bernard—Academic Advisor Coord., Academic & Career Exploration (previously Career Counselor, Career Development Office) April 12, 2012 TO: Vannessa Nicholas and Members of AFPPP FR: Brandis Bernard, Academic Advisor, Advising Center RE: Elimination of a Department and Position (Notice of Non-renewal) I am writing in response to a member of the Administrative Faculty Personnel Policies and Procedures committee requesting some insight about my experience following the elimination of the Career Development (CD) office. I worked in CD as a Career Counselor/Administrative Faculty from 1998 to its closure in July, 2009. Vannessa Nicholas, the committee member referenced, has asked that I think about my reaction to the elimination of CD and my experience transferring to the Advising Center. I can speak for myself and the entire CD staff when I state that the news of the department’s elimination was a surprise. We were certainly aware of the pending budget cuts and the need for the University to reduce costs. We were likely blinded by the possibility that Career Development would be cut for several reasons. For one, our department, as a whole and the individual staff members, were highly respected and appreciated by faculty, staff, employers and students (prospective, currently enrolled undergraduates, graduates, and alumni). Evaluative feedback and data consistently showed that our constituents benefited from our programs, services, and expertise and the department had high utilization data. Secondly, 99.9% of comparable institutions of higher learning have a CD office. A variety of models exist, some are centralized as UNR’s was and others are decentralized (individual colleges). Third, given the state of the economy, students more than any other time were in need of CD’s services. Beyond individual staff members’ concerns about their financial security and the prospects of gaining employment in a worsening economy, we found ourselves disturbed and worried about the impact the elimination of the department would have on our constituents, particularly the students. Although administrators suggested that individual colleges fill the void created with the loss of Career Development, we foresaw that most colleges would be unable to do this given their own shrinking resources. Business Center North/Human Resources was also asked to offer job search workshops (resume writing, interviewing skills, etc.) and attempted to fulfill this request. They too could not accomplish the task due to the fact their staff were already overwhelmed with their existing responsibilities. As it turned out, a huge void was created for students, alumni, employers, and faculty with the loss of career counseling, volunteer/internship coordination, job search guidance and events, and professional /graduate school advising. Practical concerns aside, there was an emotional impact on the staff. As mentioned, concerns about financial security (one staff members’ home was foreclosed and she moved from the area) and future job opportunities were haunting. Most staff felt devalued and unwanted. The situation was truly a conundrum given the excellent job performance ratings the entire staff received over the years. For some staff, ageism and salary discrimination was suspect, but it was also understood that neither could be proven. I have also been asked to describe my experience being transferred to the Advising Center. I was extremely appreciative to be offered the position and quite fortunate to be 18 transferred with the same range and salary of my position in Career Development. The actual transition to the center, however, was difficult on the other advisors, director, and me. Although a welcoming group, in general, there was some animosity, understandably. As an outcome of the two hires/transfers from Career Development, myself being one of the two, the Center’s LOA position was eliminated resulting in the (temporary) loss of a valued employee. Another staff person’s promised promotion to a higher range was also impossible due to the “absorption” of the 2 new staff members. For a variety of reasons, including different personality styles and office cultures, it took about 2 years for most of the staff to adjust to the changes brought by the transfer. In closing, I would like to say that I benefitted greatly from the guidance I received from Tim McFarling, Assistant Vice President of Human Resources. I would have struggled far more than I did if it had not been for his counsel. I am also indebted to Michelle Kelley for assisting me in understanding my rights as an employee. In addition, the VP of Student Services, Shannon Ellis, the Vice Provost, William Cathey, and the Director of the Advising Center, Nancy Markee, were all instrumental in approving the transfer and allowing me to continue my employment at the university. I hope this information is helpful in your review of personnel policies and procedures. Please contact me if I can answer questions you may have. I can be contacted by emailing bernard@unr.edu or calling 775-784-8295. 19