University of Nevada Reno School of Social Work Field Instructor Orientation Facilitated by: Jill Manit Field Education Program Coordinator 775-682-8717 jmanit@unr.edu S Today’s Plan Millennial Generation Ethical Obligations Learning Agreements & Evaluations Field Instructor Roles Brief overview of School of Social Work University of Nevada Reno School of Social Work Mission Our mission is to prepare effective, ethical social work leaders and practitioners who—with a deep and abiding respect for cultural diversity and human strengths— challenge injustice and promote a more humane world through the development and delivery of evidenced-informed practices, policies, and programs. Revised 10/21/09 New Curriculum S S • • Pre-Placement • • Start Placement Complete Placement • • • • Placement confirmed Initial contact with site to arrange schedule Background checks, etc. Register for appropriate seminar Begin hours as of August 26rd Student reads all codes, manuals, policies, procedures, etc. Complete agency orientation Complete and submit Learning Agreement • Successfully complete 15 hours in field and 1 hour in seminar each week • Participate in a site visit 1 time per semester • Complete and submit evaluation of student performance by deadline provided • Develop and follow through with termination plan from agency (transfer of cases, etc.) Continuum of Social Work Education • Generalist • Variety of settings • Equivalent to BSW Senior • Foundational • Advanced Generalist • Leadership • Autonomy • Complexity Who’s Who? • Dr. Goutham Menon, Director •Dr. Gloria Messick Svare, MSW Program Coordinator •Dr. Mary Hylton, BSW Program Coordinator •Jill Manit, Field Program Coordinator The Faculty Liaison… is an academic faculty member assigned to consult with the field instructor about the student in placement, assists in the development of the student's educational plan, leads an integrative seminar, participates in the evaluation of the student's performance and assignment of a grade, and conducts a site visit and acts as a liaison to the agency. The Field Instructor is a Social Worker … • With 2 years post-graduate experience. • That provides a minimum of 1 hour per week onsite direct supervision and other educational opportunities for the student • That guides the development of the student's learning agreement, and evaluates the student's performance. • Who is in a key position to provide the student with reality-based education in the field that cannot be provided in the classroom and which is the cornerstone of quality social work education. Partner Activity S Why or how are you uniquely prepared to be a field instructor? S How long has it been since you have been a student (not so long, a while, so long ago)? S What difference do you think will surprise you the most about being a Field Instructor instead of a student? S What are you excited about? Nervous about? Critical Aspects of Becoming a Field Instructor S Monitor adherence to NASW Code of Ethics and agency policies S Model appropriate social work knowledge, skills, and values S Promote self-reflection and “course correction” S Continually assess student’s readiness for practice S Typical experience consists of shadowing, observation, and supervised experience in 1st semester. Increased autonomy & initiative in 2nd semester. Supervising a Student S Protect the client(s) Your Teaching Philosophy S How will you structure supervision? S How will you provide effective feedback? S What learning objectives, competencies, and standards of practice will you develop? S How will you contribute to the student’s development of a professional identity? Supervision Knowledge: Process ideas, sources, relevance Reaction/feelings about applying a skill (i.e. ease, discomfort, confusion) Feedback & reflection on application of the skill S NASW Code of Ethics 3.02 Education & Training S Social workers who function as educators, field instructors for students, or trainers should: (a) provide instruction only within their areas of knowledge and competence and should provide instruction based on the most current information and knowledge available in the profession. NASW Code of Ethics 3.02 Education & Training One of the first items on your orientation list should be to teach the student about informed consent. field S Social workers who function as educators, instructors for students, or trainers should: Have them practice on you!! (c) take reasonable steps to ensure that clients are routinely informed when services are being provided by students. NASW Code of Ethics It is the policy Education of the School of & Training 3.02 Social Work to not have students and field instructors “friend” each other on social S Social workerssites. who function as educators, field networking instructors for students, or trainers should: (d) not engage in any dual or multiple relationships with students in which there is a risk of exploitation or potential harm to the student. Social work educators and field instructors are responsible for setting clear, appropriate, and culturally sensitive boundaries. NASW Code of Ethics 3.02 Education & Training S Social workers who function as educators, field instructors for students, or trainers should: (b) evaluate students’ performance in a manner that is fair and respectful. Student Learning Tasks & Opportunities “In social work, the signature pedagogy is field education. … CSWE responsible for developing accreditation standards that define competent preparation and ensuring that social work programs meet them CSWE 2008 It is a basic precept of social work education that the two interrelated components of curriculum – classroom and field – are of equal importance within the curriculum, and each contributes to the development of the requisite competencies of professional practice.” CSWE Program “Competencies” Measurable Practice Behaviors University of Nevada, Reno ! School of Social Work, Field Education Program Field Practicum Foundation Learning Agreement The University of Nevada Reno School of Social Work believes that experiential learning is a central component of the educational preparation of students for entry into professional practice. Experiential learning occurs in various aspects of the program, but the core of such learning is the field practicum experience. The purpose of the social work field practicum is to provide students with an opportunity to apply academic knowledge and practice skills gained in the classroom to authentic human service experiences. The foundation curriculum is based upon the generalist perspective. The generalist perspective encompasses multiple methods, multiple intervention levels, and an eclectic theory base. This perspective enables social workers, as Ann Hartman writes, “! to follow a problem wherever it might lead, to move across different sized systems and intervene as appropriate.” The Learning Agreement outlines how generalist practice opportunities are provided for students to demonstrate the identified practice behaviors and core competencies. The agreement highlights the partnership between the student, the Field Instructor, and the agency and must be thoroughly discussed prior to execution. This agreement sets forth the context of the field experience, its parameters, and the expectations of both the student and the Field Instructor. Students are responsible for the coordination, final completion and submission of the Learning Agreement to their assigned Faculty Liaison. Agreements must be type written, no hand written agreements will be accepted. Name (First and Last Name) Current Semester (double click to select one) Fall Faculty Liaison Spring Placement Setting (Agency Name/Unit, etc.) Field Instructor (Social Work Supervisor) Task Supervisor(s) (if applicable) Agency Address Field Instructor Phone City, State Zip Code Student Phone This Learning Agreement constitutes a learning contract between the Field Instructor and the student whose signatures appear below. It will be used by the Faculty Liaison to monitor the field experience of the student. In the event of problems, this agreement will be referenced where appropriate. Date: Student Signature Date: Field Instructor Signature (Social Work Supervisor) Date: Faculty Liaison Signature Date: Field Education Program Coordinator Signature Learning Agreement Background and Instructions University of Nevada, Reno ! School of Social Work, Field Education Program Please complete the information requested below: 2. Brief assessment of student’s prior experience: Write a brief assessment of student’s relevant education and experience. This information is to be used in developing student’s educational plan (section will expand as student types). 3. Supervisory structure and process: Detail how the schedule and/or plan for the student and Field Instructor to meet for a minimum standard of one hour of supervision each week (section will expand as student types). 4. Tools and supervision strategies: Please list the teaching tools (i.e. observation, shadowing, videos, process recordings) the student will be expected to use during the field practicum. Please provide a brief description of each. Supervisory checklist (double click to select): Student’s schedule is clearly outlined Student and Field Instructor identified a plan for communicating schedule changes and/or urgent matters (include a back-up contact should the Field Instructor not be available) Student has been informed of Field Instructor and Agency expectations for professional conduct (i.e. timeliness, communication with other co-workers, use of personal computers, cell phones, etc.) Student and Field Instructor identified a plan for communicating successes, challenges, and concerns to one another and plans for what the student should do if they become concerned with an agency policy and/or co-worker Student and Field Instructor have discussed learning and supervisory styles/preferences and how those styles may impact the practicum process, expectations, and experience ! Learning Agreement 1. Orientation to agency: Provide a brief description of plan for orientation to the agency (section will expand as student types). University of Nevada, Reno ! School of Social Work, Field Education Program A. In order to achieve this Foundation Competency: 2.1.1 Identify as a professional social worker and conduct oneself accordingly Social workers serve as representatives of the profession, its mission, and its core values. They know the profession’s history. Social workers commit themselves to the profession’s enhancement and to their own professional conduct and growth. B. Student will demonstrate these Practice Behaviors: · · · · · · Advocate for client access to the services of social work; Practice personal reflection and self-correction to assure continued professional development; Attend to professional roles and boundaries; Demonstrate professional demeanor in behavior, appearance, and communication; Engage in career-long learning; and Use supervision and consultation. C. By completing and/or participating in the following tasks and opportunities: Professional appearance, behavior, and communication at all times while representing the agency and the School of Social Work D. Student’s performance will be measured in the following manner: Observation Student will disclose to clients that they are a student, not a licensed professional. Observation of initial client contact Prepare for and attend weekly supervision sessions Observation of participation in weekly supervision Learning Agreement Review the Foundation “Competencies” and “Practice Behaviors” identified below in sections A and B. Collaboratively, the student and Field Instructor must identify and record in section C the tasks and opportunities that will allow the students to demonstrate the “Practice Behaviors.” Section D must include how the students’ behaviors will be observed and assessed. It is recognized that some opportunities may overlap multiple competencies and may be repeated as appropriate. Directory MyNEVADA ePAWS Email WebCampus A-Z Index Search Libraries School of Social Work Division of Health Sciences HOME OUR SCHOOL ACADEMICS FACULTY & STAFF RESOURCES NEWS & EVENTS CONTACT US ALUMNI Field Education Program The School of Social Work at the University of Nevada Reno believes that experiential learning is a central component of the educational preparation of students for entry into professional practice. Experiential learning occurs in various aspects of the program, but the core of such learning is the field practicum experience. In 2008, the Council on Social Work Education (CSWE) recognized field education as the “signature pedagogy” of social work education. This means that, for the Social Work profession, field education is the characteristic form of teaching and learning. Field education prepares students for the “profession’s fundamental ways of thinking, performing, and acting with integrity”(Wayne, et al. 2010). This shift has elevated the field experience to equal importance as the classroom content and experience. The belief is that the critical blending of knowledge, skills, and values with practice applications is most effectively learned in field settings. Nationally and internationally, schools of social work strive to develop generalist and advanced generalist field education opportunities for students to demonstrate core competencies. Ultimately, these opportunities aim to prepare students to practice with clients and in settings that are impacted by today’s complex social concerns. The integration of classroom knowledge with practice demands and practice wisdom is as important as it is difficult. In attempting to achieve this vital educational goal, we are indebted to our Field Instructors and the agencies that provide field practicum experiences. In our view, close collaboration among the Field Instructor, Faculty Liaison, and Field Education Program Coordinator (hereinafter Field Coordinator) promotes an effective program of social work field education. Field Forms and Information: (For details, click on the related tab below.) Prospective Field Agencies and Field Instructors Current Field Instructors Current BSW Field Students Welcome to the Field Education Program. You will find the field education program to be an incredible opportunity to link what you will be learning in the classroom to practice experiences. Your assigned faculty liaison (instructor for your SW 480/481 course) will guide you through this process and provide you with appropriate due dates and deadlines. Below you will find steps and links to forms that will assist you in successfully completing your field practicum. If you have any questions about these forms please ask your Faculty Liaison or contact the School of Social Work at 775-784-6542. Good luck! Agency Practice Areas: Social Service/Community Resource Health/Medical/Hospice Mental Health Child Welfare School Social Work Domestic Violence Homelessness Substance Abuse Elder Care/Geriatric Legal/Forensic Administrative/Policy/Legislative Community Organization Summer Step 1: Review "confirmation" e-mail from Field Coordinator and follow instructions for contacting your assigned agency. Step 2: Download and complete the "Student Review of Practicum Setting". Please note that you are to complete this document on your own utilizing all available material and information you have about your agency. Please do not ask your Field Instructor to assist you with this. Turn this form in to your assigned Faculty Liaison on the first scheduled day of your field seminar class (SW 480). Step 3: Read (or re-read) NASW Code of Ethics, the UNR Student Code of Conduct, and the IASSW and IFSW Statement of Ethical Principles. Step 4: Download and read “BSW Field Education Program Manual.” Step 5: Download “Acknowledgement Form,” sign, and turn this form in to your assigned Faculty Liaison on the first scheduled day of SW 480. S Learning Agreement: Getting Started Make a list of common activities, tasks, and opportunities. 1. Attend MDT meetings 2. Conduct assessments 3. Enter case notes University of Nevada, Reno ! School of Social Work, Field Education Program Review the Foundation “Competencies” and “Practice Behaviors” identified below in sections A and B. Collaboratively, the student and Field Instructor must identify and record in section C the tasks and opportunities that will allow the students to demonstrate the “Practice Behaviors.” Section D must include how the students’ behaviors will be observed and assessed. It is recognized that some opportunities may overlap multiple competencies and may be repeated as appropriate. A. In order to achieve this Foundation Competency: 2.1.6 Engage in research-informed practice and practice- informed research Social workers use practice experience to inform research, employ evidence-based interventions, evaluate their own practice, and use research findings to improve practice, policy, and social service delivery. Social workers comprehend quantitative and qualitative research and understand scientific and ethical approaches to building knowledge. B. Student will demonstrate these Practice Behaviors: · Use practice experience to inform scientific inquiry and · *Use research evidence to inform practice. C. By completing and/or participating in the following tasks and opportunities: D. Student’s performance will be measured in the following manner: Considerations for Learning Agreement “I learned the importance of the skills needed S to BSW & MSW Foundation appropriately end a students: meeting, interview, and especially telephone calls when there is nothing S High anxiety more to be accomplished. This is truly an art S Dependent on field instructor form. If rapport has not been established this S Self-focus due to self-consciousness approach may not be the best choice, however Concrete thinking leading to concrete inS certain circumstances it is essential.” interventions Considerations for Learning Agreement “In short, there seems to be a sense of order S MSW students: beginning “Even though to form wein talk theabout hazy cultural fog of the S Decreased anxiety untrained competency learning so much experience. that it seems I amlike at that overkill, S Ability to think complex stage I have of become learning fascinated best more judged by by how thesystems recognition can S Increased complexity in understanding ofreally what bulldoze I don’t know over people coupled ofwith other the cultures confidence and clients the consequences gained with can small truly steps beof devastating.” progress. It isStruly funclient-worker time.” Viewa of relationship as interactional Considerations for Learning Agreement BSW & MSW Foundation students: • High anxiety • Dependent on field instructor • Self-focus due to selfconsciousness • Concrete thinking leading to concrete interventions Considerations for Learning Agreement “I learned the importance of the skills needed to appropriately end a meeting, interview, and especially telephone calls when there is nothing more to be accomplished. This is truly an art form. If rapport has not been established this approach may not be the best choice, however in certain circumstances it is essential.” Considerations for Learning Agreement “In short, there seems to be a sense of order S MSW students: beginning “Even though to form wein talk theabout hazy cultural fog of the S Decreased anxiety untrained competency learning so much experience. that it seems I amlike at that overkill, S Ability to think complex stage I have of become learning fascinated best more judged by by how thesystems recognition can S Increased complexity in understanding ofreally what bulldoze I don’t know over people coupled ofwith other the cultures confidence and clients the consequences gained with can small truly steps beof devastating.” progress. It isStruly funclient-worker time.” Viewa of relationship as interactional Student Performance University of Nevada, Reno ! School of Social Work, Field Education Program "! ! Assessment of Foundation Field Practicum Student Performance ! Instructions Current Semester (double click to select one) Faculty Liaison Name (First and Last Name) Fall Spring Placement Setting (Agency Name/Unit, etc.) Field Instructor (Social Work Supervisor) Task Supervisor(s) (if applicable) Agency Address Field Instructor Phone City, State Zip Code Student Phone Signatures below confirm that the student and field instructor have reviewed and discussed this assessment. Signature also confirms that student will complete mandatory 225 hours by the end of the semester. Date: Student Signature Date: Field Instructor Signature (Social Work Supervisor) Date: Faculty Liaison Signature Date: Field Education Program Coordinator Signature Evaluation This assessment instrument is designed to provide input from the field instructor to the student and faculty liaison about the student’s performance in the field practicum according to the requisite Competencies and Practice Behaviors. The faculty liaison is responsible for assigning the student’s semester grade on the basis of this assessment and on the student’s participation in the field seminar. The field instructor should review the student’s learning agreement before initiating the assessment. Student performance should be rated on the basis of the established criteria set forth in the learning agreement. Evaluation of the student for SW 680 (first semester) should be reflective of the student’s beginning level of knowledge and skill. Evaluation for SW 681 (second semester) should reflect the student’s advanced knowledge in each competency. University of Nevada, Reno ! School of Social Work, Field Education Program #! Please base your assessment of how well the Field Practicum Student demonstrates their ability related to the performance of the practice behaviors using the rating scale below. Please note that a “practice behavior” comprises knowledge, skills, and values. As indicated in the definitions below, a student may receive a “Competent” score if they can demonstrate the knowledge, skills, and values of that practice behavior even if it is at a beginning level (and may move up from there). An “Inadequate” score is when a student cannot demonstrate all three areas. For example, they may have knowledge of a term such as empathy, but they are not able to demonstrate the skill of empathy. On the following pages, please circle or mark with an “X” an assessment of the student according to each practice behavior. Thank you. Performance Measure Mastered Performance Description The student shows effective and innovative application of the knowledge, values, and skills related to the performance of the practice behavior. Definition Mastered: “somebody highly skilled at something.” Mastered performance is demonstration of knowledge, values, and skills of the practice behavior at high levels. Superior Performance The student shows superior application of the knowledge, values, and skills related to the performance of the practice behavior. Superior: “surpasses competent in one or more ways.” Superior performance is demonstration of knowledge, values, and skill where all components of the practice behavior are included. Competent Performance The student shows competent application of the knowledge, values, and skills related to the performance of the practice behavior. Competent: “having enough skill or ability to do something well.” Competent performance is a demonstration of knowledge, values, and skills where all components of the practice behavior are included, but at the beginning or rudimentary level. Inadequate Performance The student shows beginning application of the knowledge, values and skills related to the performance of the practice behavior. Inadequate: “failing to reach an expected or required level or standard.” Inadequate performance is demonstration of knowledge, values, and skills where one or more of the components of the practice behavior are missing. Lacking Performance The student has not demonstrated application of the knowledge, values and skills related to the performance of the practice behavior. Not Observed The student has not had the opportunity to demonstrate the knowledge, values, and skills related to the performance of the practice behavior. Lacking: “missing, not present or available.” Lacking performance is the inability to demonstrate any of the components of the knowledge, values, or skills related to the practice behavior. Observed: “to see or notice something, especially while watching carefully.” There was no observation of the performance of the practice behavior. 9 8 7 6 5 4 3 2 1 0 Evaluation Scale University of Nevada, Reno ! School of Social Work, Field Education Program ! " # $%&%' ( )%*! 2.1.3 Apply critical thinking to inform and communicate professional judgments. +, - ( &)( %./ %0- 1)" , *. 2- &)' 3. 0 1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 7 8 9 Evaluation A. Distinguish, appraise, and integrate multiple sources of knowledge including researchbased knowledge, and practice wisdom B. Analyze models of assessment, prevention, intervention, and evaluation C. Demonstrate effective oral and written communication in working with individuals, families, groups, organizations, communities, and colleagues %! 4)%56.7' *&,8( &" , 9*.! " # # %' &*:. . . . . . . ! " # $%&%' ( )%*! 2.1.4 Engage diversity and difference in practice. +, - ( &)( %./ %0- 1)" , *. A. Recognize the extent to which a culture’s structures and values may oppress, marginalize, alienate, or create or enhance privilege and power B. Gain sufficient selfawareness to eliminate the influence of personal biases and values in working with diverse groups C. Recognize and communicate their understanding of the importance of difference in shaping life experiences D. View themselves as learners and engage those with whom they work as informants 2- &)' 3. 0 1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 7 8 9 4)%56.7' *&,8( &" , 9*.! " # # %' &*:. . . . ! Supervising a Millennial “They're ambitious, they're demanding and they question everything, so if there isn't a good reason for that long commute or late night, don't expect them to do it.” S What challenges might you see with the Millennials? S text messaging that they are sick or late S willing to give cell phone number to clients, or text message clients S attire S texting/social networking while at practicum S can’t be “thrown into the fire” without some structure and reinforcement S discussing clients or practicum experiences on social networking sites What can we learn from Millenials? S How to multi-task S Priorities: Putting our personal life first S Optimism leads to great ideas, even if they don’t have the experience S Goal and task oriented S Gentle spirited S Fun and interested in making work fun too S They need praise and lots of positive reinforcement … who doesn’t! S Can take on lots of challenges (will need some structure to back it up) Supervising a Millenial • Help them clearly see and understand the end goal…Both from tasks to correcting behavior. • Intentionally shift from task completion & basic shadowing. • Challenge the students judgments. • Invite the student to challenge your judgments. • Prepare students to receive constructive criticism. What can you do in field? S Detailed orientation (how to work the copier, work the phones… they don’t want to fail) S Provide a sense of “place” (name badge, name tag, job description) S Introduce them proudly to other workers S Send e-mails of praise (so that they can forward them on to family) S Consider text messaging (as appropriate) S Have some fun! Thanks for your time! http://www.yogainlasvegas.com/images/stress_one.gif