Specialist, Tutoring

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Item 3.I-June 14, 2013
ADMINISTRATIVE FACULTY POSITION DESCRIPTION QUESTIONNAIRE
To expedite and facilitate the PDQ review process, please send the PDQ and Org Chart electronically to
marshag@unr.edu for discussion and for initial review before routing PDQ for approval signatures.
Questions - call UNR Faculty HR at 682-6114
INSTRUCTIONS: See http://www.unr.edu/hr/compensation-and-evaluation for complete instructions.
Incumbent(s) Name (if applicable): Christopher Chadwick (Temp)
Position #(s): 17713
Current Title: Specialist, Tutoring
Current Range: 1
(JCC:67096 )
Department: Academic and Opportunity Support
College/Division: Student Life /
Vice President, Student Services
Account #(s): 1201-105-1413
Action Proposed: (check all that apply)
( ) New position: Proposed Range:
Proposed Title:
( ) Title Change, Proposed Title:
(X) Proposed Reassignment from Range 1
to Range
( ) Revised PDQ only (no change in range or title)
( ) Line of Progression (show titles below)
2
Range:
JCC (Current
or new HR
assigned):
I certify that the statements in this description are accurate and complete to the best of my knowledge.
____________________________________________________________
Employee’s Signature
__________________
Date
I/we have reviewed the statements in this form and they accurately reflect the job assignments.
____________________________________________________________
Immediate Supervisor’s Signature Marsha Urban, Director, Tutoring Center
__________________
Date
____________________________________________________________
Director/Chair/Dean
Gerald Marczynski, Assoc Vice Pres, Student Life
__________________
Date
Approved for Salary Placement Committee review.
____________________________________________________________
Pres / Vice Pres / Vice Prov Signature Shannon Ellis
Vice President Student Services
__________________
Date
Action Approved by the Provost/President (Completed by Faculty HR):
67096 Range:
2
Pos #(s): 17713
JCC:
EEO: 3A
Eff: 6/1/2013
Approved Title: Specialist, Tutoring
Employee signs on “final” stamped approved PDQ and sends to HR for personnel file.
Employee Signature:_______________________________________________ __________________
Date
Printed Name: ____________________________________________________
Rev: 10/1/2012
Position Description – Specialist, Tutoring
Page 2
1. Summary Statement: State the major function(s) of the position and its role in the
university. Attach an organizational chart with positions, ranges, and names for the division
which reflects the position in it as well as those supervised in the department. (This section is
used for advertisement of the position.)
Reporting to the Director, the Tutoring Specialist observes, assesses and evaluates tutors and
Supplemental Instruction (SI) leaders through the regular observation of tutoring sessions in
classroom settings, the Tutoring Center and various campus tutoring locations. The Tutoring
Specialist collaborates with the Director to ensure the effective operation of the Tutoring Center. The
specialist makes recommendations to the Director for tutor and SI leader performance evaluations. he
incumbent markets the tutoring center through presentations at new student orientations, on campus
classroom visits, web communications and social media opportunities. The Specialist compiles
tutoring and SI assessment data and edits final Tutoring Center reports. The position is also
responsible for the daily operations of the Director’s office and the Center’s administrative needs.
2. List the major responsibilities, including percentage of time devoted to each. Provide
enough detail to enable a person outside the department to understand the job (percentage
first with heading and then bulleted information).
70% - Tutors and Supplemental Instruction Leaders Assistance
 Works with the Director to determine the content of the SI Leader and tutor training
 Co-leads SI Leader and tutor orientation training
 Observes, provides feedback, and makes recommendations to Director concerning SI
Leaders’ performance and identifies any session problems. Session problems may include,
but are not limited to, problem students, safety issues, and discipline
 Organizes and compiles data from every SI session in preparation for Director review,
including items such as, attendance, test grades, and end of semester summary sheets
 Supervises Tutoring Center student workers in the absence of the Director
30%% - Operations Administration
 Serves as second in command in the absence of the director
 Provides assistance to students, faculty, and staff experiencing problems in accessing tutoring
services
 Proofreads and edits a wide variety of assessment and tutoring center performance reports
 Assists the Director with a wide variety of marketing tasks including, but not limited to,
informational presentations at new student and transfer orientation
 Updates the website and social media sites on regular basis
 Assists in maintaining the Tutoring Center web-based scheduling system
 Processes personnel, purchasing, and financial forms in a timely manner; develops and
monitors a monthly calendar of deadlines to ensure compliance with all NSHE and campus
policies and guidelines
 Designs and conducts SI weekly staff meetings to include strategies for program improvement
that lead to student success
 Assists the Director in managing the program budget
Position Description – Specialist, Tutoring
Page 3
3. Describe the level of freedom to take action and make decisions with or without
supervision and how the results of the work performed impact the department, division and/or
the university as a whole.
Level of Freedom
The Specialist is supervised by and works closely with the Director of the Tutoring Center. The
individual is expected to take initiative and provide recommendations/improvements in processes for
training tutors and SI Leaders. The Specialist handles day-to-day duties within the framework of
prescribed policies and procedures. Judgment is used in the evaluation and assessment of tutors and
SI Leaders and when it extends beyond established precedent, the Director’s input is sought.
Impact
The position helps to develop tutors’ and SI Leaders’ skills each semester. Regular observation and
quality feedback is essential to ensuring student success—learning, persistence, and degree
completion in a timely manner. Failure to observe and provide feedback will result in
underachievement by tutors and SI Leaders and the students being tutored.
4. Describe the knowledge, skills (to include cognitive requirement and verbal and written
communication), and abilities (to include task complexity, problem solving, creativity and
innovation) essential to successful performance of this job (in bullet format).
Knowledge of:
 Effective tutoring of college students
 Evaluation of tutor and SI Leaders performance
 Tutoring best practices
 Training/event planning and logistics
 Office operations management
 Higher education requirements for hiring student tutors and SI Leaders
 Supplemental Instruction
Skills:
 Proficiency in use of a personal computer and current software applications including but not
limited to Microsoft Office Suite (Word, Access, Excel, PowerPoint and email)
 Strong verbal, written communication, and public speaking skills
 Excellent time management and organizational skills
 Personal initiative and problem solving
 Interpersonal and human relations skills
Ability to:
 Establish rapport with a diverse group of individuals
 Work independently and as a collaborative team member
 Be diplomatic and tactful
 Work evening hours as required
 Coordinate administrative activities
 Work flexible schedules
 Manage, prioritize, and complete multiple projects/tasks in an efficient and timely manner while
maintaining focus on organizational goals
 Maintain accurate up-to-date records
 Apply established rules and procedures and make decisions that affect quality, accuracy, or
effectiveness of results
Position Description – Specialist, Tutoring
Page 4
5. Describe the type of personal contacts encountered in performing the duties of the job.
Explain the nature and purpose of these contacts: i.e., to provide services, to resolve
problems, to negotiate.
Internal
Students
Tutors and SI leaders
Faculty
Reason for Contact
To provide counseling, referrals, and general support
To observe, provide feedback, and train
To discuss tutors and SI leaders performance
Departments (ASUN, Disability
Resource Center, TRiO, McNair
Scholars, etc)
Math Center and Writing Center
Scheduling
Cashiers
To provide tutoring for student population of targeted group
External
Similar Programs at other
Universities
Reason for Contact
To share ideas and tools
To coordinate marketing support
To coordinate rooms
To review reports on fees and attendance
6. Indicate the minimum qualifications which are necessary in filling this position should it
become vacant. Please keep in mind the duties/responsibilities of the position rather than the
qualifications of the incumbent.
a.
Minimum educational level, including appropriate field, if any.
Bachelor’s Degree from a regionally accredited institution
b.
Minimum type and amount of work experience, in addition to the above required
education necessary for a person entering this position.
Bachelor’s Degree and two years, or Master’s Degree and one year, of experience
tutoring and/or educating students
Preferred Licenses or Certifications: None
c.
Indicate any license or certificate required for this position.
None
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