Item 3.B- December 5, 2014
ADMINISTRATIVE FACULTY POSITION DESCRIPTION QUESTIONNAIRE
To expedite and facilitate the PDQ review process, please send the PDQ and Org Chart electronically to
marshag@unr.edu for discussion and for initial review before routing PDQ for approval signatures.
Questions - call UNR Faculty HR at 682-6114
INSTRUCTIONS: See http://www.unr.edu/hr/compensation-and-evaluation for complete instructions.
Incumbent(s) Name (if applicable): Vacant Position
Position #(s): 12035
Current Title: Coordinator, Career and Service Learning
Current Range: 2
Technology (JCC:67374)
Department: Career Studio / Counseling Services
College/Division: Vice President,
Student Services
Account #(s): 1101-105-1501
Action Proposed: (check all that apply)
( ) New position: Proposed Range:
Proposed Title:
(X) Title Change, Proposed Title: Specialist, Digital Innovations and Assessment
( ) Proposed Reassignment from Range
to Range
( ) Revised PDQ only (no change in range or title)
JCC (Current
( ) Line of Progression (show titles below)
or new HR
Range:
assigned):
I certify that the statements in this description are accurate and complete to the best of my knowledge.
____________________________________________________________
Employee’s Signature
__________________
Date
I/we have reviewed the statements in this form and they accurately reflect the job assignments.
____________________________________________________________
__________________
Immediate Supervisor’s Signature Mary Calhoon, Coordinator, Career Education
Date
____________________________________________________________
Director/Chair/Dean
Cynthia Marczynski, Director, Counseling Services
__________________
Date
Approved for Salary Placement Committee review
____________________________________________________________
__________________
Pres / Vice Pres / Vice Prov Signature Shannon Ellis, VP, Student Services
Date
Action Approved by the Provost/President (Completed by Faculty HR):
67636 Range:
2
Pos #(s):
JCC:
EEO: 3J
Eff: 12/1/2014
Approved Title: Specialist, Digital Innovations and Assessment
Employee signs on “final” stamped approved PDQ and sends to HR for personnel file.
Employee Signature:_______________________________________________ __________________
Date
Printed Name: ____________________________________________________
Rev: 10/1/2012
Position Description – Specialist, Digital Innovations and Assessment
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1. Summary Statement: State the major function(s) of the position and its role in the
university. Attach an organizational chart with positions, ranges, and names for the division
which reflects the position in it as well as those supervised in the department. (This section is
used for advertisement of the position.)
The Specialist, Digital Innovations and Assessment, designs and carries out various initiatives to
engage students via innovative online platforms and to collect and report data on student participation
and learning outcomes. A priority for the position is to create and maintain web-based instructional
modules to deliver career development lessons through WebCampus. The Specialist is the point
person for all of the Career Studio’s web-based applications and technology platforms including the
job board, Career Services Manager, mock interview tool, career exploration tool, website and events
calendar in addition to WebCampus. The incumbent researches and reviews technology solutions in
order to make recommendations to the Team about future upgrades, changes, and purchases and
ultimately implement new technology. The Specialist reports to the Associate Director and works
closely with all members of the Career Studio Team
The Specialist also plays an important role in reporting student participation, satisfaction and
outcomes. The incumbent is responsible for developing and maintaining database systems to collect
and analyze data for multiple Career Studio programs. Tools for tracking data will include but not be
limited to Microsoft Excel, Formstack, Survey Monkey, and complex reporting filters within various
web-based applications. Managing all of this data involves regularly compiling, designing and
presenting clean, accurate data reports.
2. List the major responsibilities, including percentage of time devoted to each. Provide
enough detail to enable a person outside the department to understand the job (percentage
first with heading and then bulleted information).
40% - Web Applications Administration
 Serve as subject matter expert in all of the Career Studio’s web application and technology
platforms, in order to act as the point person for all related projects and daily digital operations
 Take frequent advantage of customer support resources (help desk, tutorials, trainings) in
order to optimize the Career Studio’s use of web applications and platforms; develop regular
channels of communication with support teams
 Configure settings, oversee user accounts and security, and otherwise manage web
applications, including but not limited to the job board, Career Services Manager, mock
interview platform, career exploration platform, and Formstack
 Evaluate and implement the use of technology for process improvements and efficiencies;
troubleshoot and problem-solve technology issues as they arise
 Facilitate periodic conversations between the Career Studio and other campus departments
that share administrative access to the Career Studio’s web applications
 Collaborate with IT to align technology-based projects with University policies and
specifications
 Make recommendations regarding technology purchases, upgrades to existing technologies,
and new projects to help the Career Studio expand and improve its online offerings
 Train student employees to be effective users of various technologies and platforms
 Update, assess, and maintain the Career Studio website; write even descriptions to the online
social calendar; manage website event feeds
 Innovate and implement social media campaigns across various platforms, including
Facebook, Twitter, Pinterest, LinkedIn and others; maintain a Career Studio blog in WordPress
Position Description – Specialist, Digital Innovations and Assessment
Page 3
30% - Instructional Technology Design
 Design and administer online courses in WebCampus using online instructional and
pedagogical best practices
 Update, revise, and maintain online course content as needed
 Film and edit a series of fun, educational videos for web and social media publication
 Design visually-appealing layouts for educational content on web-based platforms, including
the website, WebCampus, WordPress blog, and others
 Propose and implement new creative projects to engage students in career development via
online platforms, which may include webinars, videoconferencing, social media campaigns,
podcasts, online tutorials and others
 Update, assess, and maintain the Career Studio’s landing page in WebCampus
30% Data Systems and Assessment
 Develop and implement comprehensive plans for major assessment initiatives: assessment of
first destination employment outcomes for graduates, and assessment of the University’s
internship programs
 Create and manage surveys using tools such as Formstack, Survey Monkey, and others in
order to assess satisfaction and outcomes for students, faculty, employers, and other partners
 Use reporting filters within various web applications to query and generate reports about
student usage and outcomes
 Oversee the card-swipe system for client intake at drop-in hours, generating data reports to
show how many and which students utilize drop-in hours, and how this impacts their longerterm outcomes
 Develop and maintain databases to compile, collate and query reporting data from multiple
sources regarding utilization rates, contacts, learning outcomes for students who complete
online courses/modules and internships or other experimental programs, and for other data
requests as needed
 Present clean, accurate data reports; provide recommendations regarding service
improvement strategies
3. Describe the level of freedom to take action and make decisions with or without
supervision and how the results of the work performed impact the department, division and/or
the university as a whole.
Level of Freedom:
The Specialist is responsible for simultaneous technology and assessment projects designed to
improve processes and provide data and recommendations regarding department services. The
incumbent independently prioritizes projects according to departmental goals and objectives, identifies
creative resources for projects, and collaborates with other departments or campuses to accomplish
multiple concurrent objectives. The Specialist shares progress updates and suggests new directions
for projects. In addition to implementing digital and data initiatives, the Specialist identifies
opportunities, researches and develops proposals, and makes recommendations for new products.
All projects are reviewed and discussed by the Career Studio team and supervisor prior to
implementation.
Impact:
The Career Studio has prioritized two major initiatives for the year: expanding digital career
development offerings and reporting student outcomes. The Digital Innovations and Assessment
Specialist will play a central, critical role in implementing the initiatives, while developing systems that
can grow and be sustained. Inadequate performance in this area will result in delays and inefficiencies
in program development and data reporting and negatively affect both the reputation and service
offerings of the department
Position Description – Specialist, Digital Innovations and Assessment
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4. Describe the knowledge, skills (to include cognitive requirement and verbal and written
communication), and abilities (to include task complexity, problem solving, creativity and
innovation) essential to successful performance of this job (in bullet format).
Knowledge of:
 Instructional design theories and best practices for online courses
 WebCampus, Blackboard, or other learning management system
 Videography technology, including camera setup, microphones, and video editing software
such as Final Cut or Premier and Photoshop
 PC and Mac operating systems, as well as iPads
 Popular social media platforms, including WordPress, Facebook, Twitter, LinkedIn, and others
 Microsoft Office Suite, especially Excel, Word, PowerPoint, and Outlook email
 Survey methods and tools, including Survey Monkey and Formstack
Skills:
 General web and computer savvy
 Course design, problem solving and troubleshooting with WebCampus or similar learning
management systems
 Proficiency with video editing and developing multimedia content
 Data analysis
 Organizational and project management skills
 Strong written and verbal communication skills
 Strong interpersonal skills
Ability to:
 Design visually-appealing layouts for content on web-based platforms, including the website,
WebCampus, WordPress blog, and others
 Develop working expertise of multiple web applications and systems
 Navigate new or unfamiliar technology and web-based platforms efficiently
 Independently seek out and utilize various resources for customer support, including calls to
the help desk, online tutorials, and trainings
 Troubleshoot solutions for technology and web applications
 Explain complicated technological processes or issues in layperson’s terms
 Evaluate assessment needs and conceptualize a system and process for tracking appropriate
data measures
 Prioritize work for many assignments and projects simultaneously
 Work flexibly in response to evolving departmental priorities and projects
5. Describe the type of personal contacts encountered in performing the duties of the job.
Explain the nature and purpose of these contacts: i.e., to provide services, to resolve
problems, to negotiate.
Internal
Career Mentor Team
(student employees)
Career Studio clients and
partners (students, alumni,
faculty, employers)
Reason for Contact
To train student employees to be effective users of various
technologies and platforms. Consult with the student employee team
to gain insight and elicit ideas and inspiration for new projects
To train clients and other partners to use Career Studio technologies
effectively. Be available to help troubleshoot user problems. Provide
courteous and prompt service
Position Description – Specialist, Digital Innovations and Assessment
Information Technology
Teaching and Learning
Technology
External
Software and Technology
Vendors
Support and Client Relations
Personnel at Technology
Vendors
Contacts through
professional organizations,
such as NACE and MPACE
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To develop good working relationships in order to coordinate with IT
to align technology-based projects with University policies and
specifications. Serve as the Career Studio’s primary liaison to IT
To develop effective instructional design tools, including self-guided
courses in WebCampus. Seek out training from TLT in WebCampus
and other platforms for instructional design, including webinars,
videography, and others
Reason for Contact
To research hardware, software, and program capabilities and
systematically compare programs from different vendors for the
purpose of recommending future purchases to supervisors
To develop regular channels of communication with support teams
for various software platforms purchased and/or utilized by the
Career Studio. Communication may include identifying problems,
troubleshooting solutions, implementing upgrades and generally
ensuring that we get the most value out of each system
To consult on best practices and programs. Participate in
professional development trainings and discussions about cuttingedge digital and web-based initiatives in Career Services
6. Indicate the minimum qualifications which are necessary in filling this position should it
become vacant. Please keep in mind the duties/responsibilities of the position rather than the
qualifications of the incumbent.
a.
Minimum educational level, including appropriate field, if any.
Bachelor’s Degree from a regionally accredited institution
b.
Minimum type and amount of work experience, in addition to the above required
education necessary for a person entering this position.
Bachelor’s Degree and two years or a Master’s Degree and one year of work
experience
Preferred Licenses and Certifications: None
c.
Indicate any license or certificate required for this position.
None