Item 4.A-July 13, 2012
ADMINISTRATIVE FACULTY POSITION DESCRIPTION QUESTIONNAIRE
To expedite and facilitate the PDQ review process, please send the PDQ and Org Chart electronically to
marshag@unr.edu for discussion and for initial review before routing PDQ for approval signatures.
Questions - call UNR Faculty HR at 682-6114
INSTRUCTIONS: See http://www.unr.edu/hr/compensation-and-evaluation for complete instructions.
Incumbent(s) Name (if applicable): Katherine Schleef
Position #(s): CL 42011
Current Title: Administrative Assistant IV
(JCC 02.210, N.E.)
Department: Provost’s Office
Current Range: CL GR 29/8
College/Division: President’s Office
Account #(s): 1101-102-0001
Action Proposed: (check all that apply)
(X) New position: Proposed Range: 2
Proposed Title: Specialist, Curriculum & Course Concierge
( ) Title Change, Proposed Title:
( ) Proposed Reassignment from Range
to Range
( ) Revised PDQ (no change in range)
JCC (Current
( ) Line of Progression (show titles below)
or new HR
Range:
assigned):
I certify that the statements in this description are accurate and complete to the best of my knowledge.
____________________________________________________________
Employee’s Signature
__________________
Date
I/we have reviewed the statements in this form and they accurately reflect the job assignments.
____________________________________________________________
__________________
Immediate Supervisor’s Signature
Joseph Cline
Date
Vice Provost, Undergraduate Education
____________________________________________________________
__________________
Director/Chair/Dean
Heather Hardy
Date
Executive Vice President and Provost
Approved for Salary Placement Committee review.
____________________________________________________________
__________________
Pres / Vice Pres / Vice Prov Signature Jannet Vreeland
Date
Vice Provost and Secretary of University
Action Approved by the President (Completed by Faculty HR):
Position #:
EEO Code: 3A
CUPA Code: CM3501
Exempt: Yes or No Census Code: 043
Job Class Code: 67286
Range: 2
Effective Date: 7/1/2012
Approved Title:
SPECIALIST, CURRICULUM & COURSE CONCIERGE
____________________________________________________________
__________________
Employee Signature
Date
(Employee signs and sends to HR for personnel file after PDQ has been “final” stamped for approval)
Rev: 6/1/2012
Position Description – Specialist, Curriculum and Course Concierge
Page 2
1. Summary Statement: State the major function(s) of the position and its role in the
university. Attach an organizational chart with positions, ranges, and names for the division
which reflects the position in it as well as those supervised in the department. (This section is
used for advertisement of the position.)
The Specialist, Curriculum and Course Concierge, has three main functions in serving faculty and
students which include providing a wide range of duties related to the courses and curriculum review
and approval process for the University of Nevada, Reno ; supporting the University’s Core
Curriculum by assisting the Core Director with research, projects, and reports and by serving as a
resource for students and faculty with questions concerning the core; and providing assistance to
University students who have sought the help of the University Course Concierge service. The
position reports to the Vice Provost, Undergraduate Education.
2. List the major responsibilities, including percentage of time devoted to each. Provide
enough detail to enable a person outside the department to understand the job (percentage
first with heading and then bulleted information).
40% - Core Curriculum
 Resolve student Core Curriculum exception requests by researching requirements, involving
appropriate faculty and staff, determining and implementing appropriate solutions, and
informing students and relevant University offices of the outcome
 Explain policies, procedures, and issues to students, faculty, and staff in order to advise them
of potential solutions to problems and courses of action
 Maintain appropriate records related to student requests
 Bring complex issues and accompanying clear and concise background and support
information to the attention of the Vice Provost or Core Director for resolution
 Work with and assist the Core Director with various complex projects related to the Core
Curriculum
 Consult with Provost Office staff on administrative support needed for the Core Director and
Core office
 Evaluate transfer credits to determine if the course meets the core requirements
30% - Courses and Curriculum
 Receive and review curricular proposals from colleges and departments and support the
course evaluation process by contacting faculty preparers with requests for clarification or
additional materials
 Contact Admissions & Records staff regarding proposals, process, and University Courses &
Curricula meetings
 Present and discuss curriculum proposals with Vice Provost, Undergraduate Education;
perform follow-up work on proposals as directed
 Assist the Vice Provost, Undergraduate Education, in coordinating University’s curriculum
approval processes, including the New Program Preproposal Committee and the University’s
Courses and Curricula Committee
 Attend University Course and Curriculum Committee (UCCC) meetings and document
recommendations and decisions on proposals and ensure that proposals are routed for
appropriate next steps.
 Work with Assistant to Provost to regarding proposals to be submitted to Nevada System of
Higher Education (NSHE) Academic Affairs Council, NSHE Board of Regents, and the
institution’s accrediting body, the Northwest Commission on Colleges and Universities
(NWCCU)
Position Description – Specialist, Curriculum and Course Concierge

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Respond to requests and questions regarding the University’s curriculum approval process
from faculty and staff
15% - Course Concierge Service
 Receive, research, and prioritize all inquiries made to the University’s Course Concierge
Service via phone call, e-mail, and Web form
 Independently retrieve and compile needed background information to service students
utilizing the University’s student information system or by calling various university personnel
and offices
 Determine principles, practices, and policies applicable to student requests
 Where possible, resolve student requests by determining and implementing appropriate
solutions
 Explain policies, procedures, and issues to students, faculty, and staff in order to advise them
of potential solutions to problems and courses of action
 Maintain appropriate records related to student requests
 Bring complex issues and accompanying clear and concise background and support
information to the attention of the Vice Provost, Undergraduate Education for resolution
 Work with and assist the Vice Provost, Undergraduate Education with various complex
projects related to the curriculum
15% - Provost Office Projects
 Work with Provost office staff on the following special projects and processes: University
teaching and advising awards, International Activities Award and grants, Instructional
Enhancement Grants, New Faculty Orientation
3. Describe the level of freedom to take action and make decisions with or without
supervision and how the results of the work performed impact the department, division and/or
the university as a whole.
Level of Freedom:
The Specialist is required to act independently a good part of the time in fielding inquiries related to
the core and general curriculum, in obtaining information necessary to handle inquiries and requests,
and in prioritizing requests. The individual independently works with Admissions and Records
personnel, University advisors, students, and faculty to gain information and work through problems.
If possible, the Specialist solves those issues by contacting Admissions and Records or college and
department staff and administrators and relaying information to faculty, staff, and students. However,
the Specialist must also determine those items that require Vice Provost or Core Director advice or
action. The Specialist must balance specific priorities outlined by supervisors with the day-to-day
servicing of students with core curriculum or course concierge issues.
Impact:
The student support activities performed by the Specialist greatly affect the student experience.
Problems solved for students by the Specialist will not only improve their progress toward graduation
but will also improve their satisfaction with their University experience. In addition, University faculty
and staff with questions on curriculum issues or asking for assistance in creating and submitting
curriculum proposals, greatly benefit from the advice and assistance given by the Specialist. Faculty
and staff rely on information provided in proposing instructional and curricular improvements and
changes, so that the process runs smoothly and the curriculum is up-to-date.
Position Description – Specialist, Curriculum and Course Concierge
Page 4
4. Describe the knowledge, skills (to include cognitive requirement and verbal and written
communication), and abilities (to include task complexity, problem solving, creativity and
innovation) essential to successful performance of this job (in bullet format).
Knowledge of:
 University undergraduate curriculum; University Core Curriculum and course catalogs
 Department, college, university, and NSHE curriculum approval process
 Higher education policies and procedures related to application, registration, transfer,
articulation, and grading
 Higher education policies and procedures related to curriculum development and approval
 Student information system
Skills:
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Organization and time management skills
Coordination of multiple complex activities
Analytical, problem-solving, and decision-making skills
Excellent verbal and written communication
Service-oriented perspective
Interpersonal and human relations skills
Detail oriented
Ability to:
 Work independently with ability to meet deadlines
 Work in sensitive, confidential, interpersonal situations
 Understand and interpret formalized policies, guidelines, rules, and regulations
 Understanding, and apply policies and practices in the areas of curriculum approval and
student academic programs.
5. Describe the type of personal contacts encountered in performing the duties of the job.
Explain the nature and purpose of these contacts: i.e., to provide services, to resolve
problems, to negotiate.
Internal
Department Chairs, Directors,
Academic Advisors
Admissions & Records staff
Faculty
Students
External
NSHE Staff and Administrators
NWCCU
Reason for Contact
To provide information on student requests and make requests on
behalf of the vice provost or core director
To request information on processes; to make requests on behalf
of the Provost’s office
To provide information and discuss policies and procedures
related to curricular proposals
To provide information and answer questions regarding the
registration, core requirements, and university policies and
procedures; to explain decisions or solutions related to requests
Reason for Contact
To respond to inquiries related to university curriculum, policies,
procedures; to respond to requests for information
To provide information on the University’s accreditation activities
and to respond to requests for information
Position Description – Specialist, Curriculum and Course Concierge
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6. Indicate the minimum qualifications which are necessary in filling this position should it
become vacant. Please keep in mind the duties/responsibilities of the position rather than the
qualifications of the incumbent.
a.
Minimum educational level, including appropriate field, if any.
Bachelor’s Degree from a regionally accredited institution
b.
Minimum type and amount of work experience, in addition to the above required
education necessary for a person entering this position.
Bachelor’s Degree and two years of experience in higher education, advising or
assisting students with issues related to program progress or completion and
curriculum development
Preferred Licenses or Certifications: None
c.
Indicate any license or certificate required for this position.
None