Item 9.B-June 8, 2012
ADMINISTRATIVE FACULTY POSITION DESCRIPTION QUESTIONNAIRE
To expedite and facilitate the PDQ review process, please send the PDQ and Org Chart electronically to
marshag@unr.edu for discussion and for initial review before routing PDQ for approval signatures.
Questions - call UNR-HR at 682-6114
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INSTRUCTIONS: See http://www.unr.edu/vpaf/hr/compensation/placement.html for complete instructions.
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Incumbent(s) Name (if applicable): Denise Baclawski
Position #(s): 10857
Current Title: Senior Director, Operations and Maintenance
Current Range: 6
(JCC: 67158;1B;CA3103;CC022;E)
Department: Facilities Services
College/Division: Vice President,
Administration & Finance / FSRV
Account #: 1101-104-1410
Action Proposed: (check all that apply)
( ) New position: Proposed Range:
Proposed Title:
( X) Title Change, Proposed Title: Senior Director, Facilities Maintenance Services
( ) Proposed Reassignment from
( ) Revised PDQ only (no change in range or title)
Range: JCC (HR assigned):
( ) Line of Progression (show titles below)
I certify that the statements in this description are accurate and complete to the best of my knowledge.
____________________________________________________________
Employee’s Signature
__________________
Date
I/we have reviewed the statements in this form and they accurately reflect the job assignments.
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Immediate Supervisor’s Signature
__________________
Date
____________________________________________________________
Director/Chair/Dean
Sean M. McGoldrick
Assoc Vice Pres, Facilities Services
__________________
Date
Approved for Salary Placement Committee review.
____________________________________________________________
__________________
Pres / Vice Pres / Vice Prov Signature Ronald Zurek
Date
Vice President, Administration & Finance
Action Approved by the President (Completed by Faculty HR):
Position #: 10857
EEO Code: 1B
CUPA Code: CA3103
Exempt: Yes or No Census Code: 022
Job Class Code: 67266
Range: 6
Effective Date: 6/1/2012
Approved Title:
SENIOR DIRECTOR, FACILITIES MAINTENANCE SERVICES
____________________________________________________________
__________________
Employee Signature
Date
(Employee signs and sends to HR for personnel file after PDQ has been “final” stamped for approval)
Rev: 12/1/2008
Position Description – Senior Director, Facilities Maintenance Services
Page 2
1. Summary Statement: State the major function(s) of the position and its role in the
university. Attach an organizational chart with positions, ranges, and names for the division
which reflects the position in it as well as those supervised in the department. (This section is
used for advertisement of the position.)
Under the supervision of the Associate Vice President of Facilities Services Department (FSD), the
Senior Director, Facilities Maintenance Services is responsible for oversight and coordination of all
campus maintenance services. This includes management of the grounds and maintenance staff for
the Facilities Services Department, the University of Nevada, Reno (UNR) campus, University of
Nevada School of Medicine (UNSOM) and, the office support staff for Facilities Maintenance. The
Senior Director is responsible for management of the maintenance staff for the paper recycling
program, the Asbestos Abatement Staff, and the Moving Crew for the University campus. The position
actively manages employee relations within the assigned area.
2. List the major responsibilities, including percentage of time devoted to each. Provide
enough detail to enable a person outside the department to understand the job (percentage
first with heading and then bulleted information).
50% - Management of Facilities Maintenance Services
 Establish policies that ensure a clean safe environment to enhance the learning and working
environment for faculty, staff and students
 Develop department budgets and exercise fiscal control for areas of responsibility
 Supervise classified staff and professionals
 Ensure development and execution of preventive maintenance (PM) programs
 Manage the Asbestos Abatement and other special programs staff
 Manage staff to improve quality maintenance services to support the University community at
a reduced cost
 Oversee management of campus electrical, plumbing, carpenter, paint, and fire/life safety lock
departments
 Oversee management of campus environmental systems and campus energy conservation
functions
 Direct the response to emergency situations
 Represent the University with state and local government agencies on matters concerning
campus facilities planning, design and construction
 Meet with departments, deans, and chairs to establish department-planning goals for future
expansion projects and space utilization
30% - Leadership and Employee Management
 Work effectively with managers, faculty, and staff in a participatory and collaborative
environment to accomplish the goals and objectives of construction and planning projects and
programs
 Effectively train, supervise, direct and evaluate work of assigned Directors, managers,
supervisors and staff
 Act as liaison for the Facilities Services Department with BCN Human Resources and Faculty
Human Resources and resolves all personnel issues related to Facilities Maintenance
Services
 Match management needs to staffing needs with allotted budget and develop a Facility PM
Program to include grounds, custodial, heating, ventilation, air conditioning, and other
standard building systems
Position Description – Senior Director, Facilities Maintenance Services
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Network with state and local constituencies to promote the business interests of the University
in support of the campus master plan as well as establishes professional relationships with
these officials
Serve as a member on university committees/task forces and in regional and/or national
organizations related to planning and construction management
Represent the department before a variety of campus student/staff/faculty groups, as well as
neighborhood advisory boards and other local agencies
20% - Operational Administration and Performance Improvement
 Develop, communicate, and maintain guidelines and procedures to support the functions of
the department
 Maintain contact with campus constituents and solicit feedback for improved services
 Recommend initiatives and changes to improve quality and services for departments within
incumbent’s purview
 Complete diversified and “as-needed” basis projects (i.e., obtaining funding for soil
remediation, serving on various committees, statistical information for budget building, client
conflict, conflict resolution, structure removal, and development of new departments, etc.)
 Provide research and support for departmental projects including justification for operation
changes or program enhancements
3. Describe the level of freedom to take action and make decisions with or without
supervision and how the results of the work performed impact the department, division and/or
the university as a whole.
Level of Freedom:
Within the existing policies and regulations, the incumbent has considerable freedom to make
independent decisions pertaining to all facility maintenance issues. The incumbent has authority to
represent facilities in personnel issues and decide a course of action. This position resolves problems
and approves emergency action to repair facilities. Emergency situations require efficient resolution
to maintain a high quality academic environment.
Impact:
The decisions and actions of the Senior Director have a major impact on the overall perception of the
quality of service and professionalism of the department and University. Errors in judgment have the
potential to create negative public relations, add significant cost, and reflect poorly on the University
as well as increase liability for the University and Nevada System of Higher Education (NSHE).
Failure to make sound decisions related to campus grounds and facilities maintenance can have a
significant negative impact on the department’s ability to meet critical deadlines which in turn
adversely affects the University’s ability to deliver safe and high quality facilities for staff and students.
Because decisions usually affect the high visibility of the campus grounds and facilities, they can have
lasting positive or negative effects on the University and those attending or working at the facilities.
Development of effective and efficient maintenance plans and programs is imperative to the
University’s interests and the needs of the clients. Failure to complete actions and meet goals within
specified times and budget parameters could result in the inability of students and staff to learn and
work in a safe, clean environment and cause facilities to become unusable if not properly maintained.
The decisions and judgments made by the Senior Director affect the department and the University
directly with respect to maintenance budgets, capital improvement programs, and the support of
faculty, staff and students for facility improvements and research support.
Position Description – Senior Director, Facilities Maintenance Services
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4. Describe the knowledge, skills (to include cognitive requirement and verbal and written
communication), and abilities (to include task complexity, problem solving, creativity and
innovation) essential to successful performance of this job (in bullet format).
Knowledge of:
 Management principles and practices necessary to support the goals and objectives in a
complex civil service operation
 Building and regulatory codes to properly provide facility/grounds maintenance support
 Human resource policies and procedures
 Cost estimating principles as well as the ability to understand and interpret maintenance and
construction specifications
 General contractor process and business practices necessary to direct the self-supporting inhouse renovation crew (includes asbestos abatement crews)
 Stringent Fire/Life Safety Codes, electrical, and mechanical systems, building codes,
temperature controls, computer controls and installations, Americans With Disabilities Act
(ADA), Asbestos Removal, Hazardous Waste Disposal and PCB Regulations
Skills:
 Excellent leadership, supervision and management skills as well as strong interpersonal skills
with a team-based approach to leadership
 Excellent problem solving, organizational and conflict management resolution skills
 Supervision and management related to institutional facility maintenance
 Excellent verbal and written communication
 Effective motivational techniques, decision-making and analytical skills
 Technical writing
 Extensive project management on a very large, complex facility construction and maintenance
projects
Ability to:
 Develop, implement, and adjust plans, policies, and procedures to meet changing conditions
and/or needs
 Work well with people both in a supervisory capacity and in a problem solving capacity for
faculty, staff, students, contractors, engineers, architects
 Assimilate data and provide written reports on maintenance budgets
 Understand, interpret, and develop contractual language regarding scope of work and
formalized policies, guidelines, rules, and regulations
 Direct staff training necessary for grounds, custodial and asbestos crews to use a wide variety
of chemicals and apply the latest practices to their respective areas
 Direct and supervise professional staff and an extremely diverse group of classified staff
 Interact effectively with faculty, administrative staff and other employees at all levels of
responsibility and convey complex information to senior level management
 Play a strategic role in successful long-term planning and development of the campus
 Commit to continued professional development and to diversity
5. Describe the type of personal contacts encountered in performing the duties of the job.
Explain the nature and purpose of these contacts: i.e., to provide services, to resolve
problems, to negotiate.
Internal
Deans, Chairs, Directors,
Faculty, Students, and Staff
Reason for Contact
To resolve facility maintenance problems and provide expertise in
the adaptation of new technologies and alternatives for
constituents within the budget and code restraints associated with
design, construction and maintenance
Position Description – Senior Director, Facilities Maintenance Services
External
State Public Works Board, State
and City Fire Marshals, Nevada
Department of Environmental
Protection, Nevada Department
of Wildlife
Vendors
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Reason for Contact
To address building and grounds maintenance, contamination,
fire/Life Safety issues
To coordinate services
6. Indicate the minimum qualifications which are necessary in filling this position should it
become vacant. Please keep in mind the duties/responsibilities of the position rather than the
qualifications of the incumbent.
a.
Minimum educational level, including appropriate field, if any.
Bachelor’s Degree from a regionally accredited institution
b.
Minimum type and amount of work experience, in addition to the above required
education necessary for a person entering this position.
Bachelor’s Degree and seven years or a Master’s Degree and five years of experience
in an institutional and facility operation environment which includes five years
experience in construction, facility maintenance and personnel management
Preferred Licenses or Certifications: None
c.
Indicate any license or certificate required for this position.
None