POSITION DESCRIPTION QUESTIONNAIRE ADMINISTRATIVE FACULTY ALL INFORMATION MUST BE PROVIDED. INCOMPLETE FORMS WILL BE RETURNED TO DEPARTMENT. QUESTIONS? CALL UNR Faculty Human Resources at 784-6082 x250. ******************************************************************************************************************** INSTRUCTIONS: PDQ and Org Chart must be sent to marshag@unr.edu for initial review BEFORE routing. 1. Complete form, sign, and submit to immediate supervisor; 2. Supervisor (chair/director/dean)– review, approve, sign, forward to vice president or vice provost; 3. Pres/Vice Pres/Vice Prov - approve, sign, forward to Placement Committee (c/o UNR HR, M/S 238); 4. Placement Committee recommends administrative salary range and title & forwards to Provost. 5. Approval letters are then sent from HR with final stamped PDQ to Vice President, Dean or Director and supervisor for PAF/Terms preparation. ******************************************************************************************************************** Incumbents’ Name (if applicable): Position #: Current Title: Current Range: Department: Library College/Division: Information Technology Action Proposed: (check all that apply) ( x ) New position : Proposed Range: 3 Proposed Title: Manager, Knowledge Center Building Operations ( ) Title Change, Proposed Title: ( ) Proposed Reassignment from Range to Range ( ) Revised PDQ only (no change in range or title) I certify that the statements in this description are accurate and complete to the best of my knowledge. Employee’s Signature Date I/we have reviewed the statements in this form and they accurately reflect the job assignments. Immediate Supervisor’s Signature Date Director/Chair/Dean Janita Jobe Librarian III / Asst to the Vice President, IT Approved for Salary Placement Committee review. Date Pres / Vice Pres / Vice Prov Signature Steven Zink Date Vice President, Info Technology / Dean, Libraries Action Approved by the President (Completed by Faculty HR): Position #: EEO Code: CUPA Code: Job Class Code: Exempt: Yes or No Census Code: Range: Effective Date: Title Approved: _____________________________________________________________________________ Employee’s Signature (Sign & send to HR for personnel file after final approval) Date Revised: 3 / 1 / 2006 Position Description – Manager, Knowledge Center Building Operations Page 2 1. Summary Statement: State the major function(s) of the position and its role in the university. Attach an organizational chart with positions, ranges, and names for the division which reflects the position in it as well as those supervised in the department. (This section is used for advertisement of the position.) The Manager, Building Operations, has general oversight for building operations and safety issues in the Mathewson-IGT Knowledge Center (KC), serving as primary liaison with university, city, and other officials, and commercial vendors to ensure the smooth operation of the building and compliance with codes and regulations. The position provides general support for the staff and users of the KC, including oversight of programs such as vehicle maintenance, office relocations, mail delivery, and inventory control. 2. List the major responsibilities, including percentage of time devoted to each. Provide enough detail to enable a person outside the department to understand the job (percentage first with heading and then bulleted information from greatest to least percentage). 30% Building Operations Coordinates the day-to-day maintenance activities for the Mathewson-IGT Knowledge Center Serves as the primary liaison with university Facilities Services and other campus agencies for all building and grounds related issues Conducts routine building maintenance checks, e.g. plumbing, heating and cooling, light bulb replacement, elevators, automated blinds Arranges maintenance and repair of building systems and equipment with university Facilities Services or external vendors and contractors, as appropriate Schedules and oversees installations, repairs and maintenance to ensure minimal disruption to Knowledge Center users and staff Coordinates, with the Administrative Office, completion of work orders and requests for contract work and services. Follows-up to ensure that work is completed satisfactorily Coordinates with and assists managers and department heads with the purchase, delivery, installation, and maintenance of equipment and other furnishings Ensures that physical facilities and furnishings meet university, state, and federal codes and standards, including Americans with Disabilities Act 30% Emergency Management and Safety With Knowledge Center management, develops internal policies for the safety and security of staff, users, materials, equipment, and facilities; oversees implementation of policies Hires, trains and supervises building monitors who patrol the building, enforce policies, answer questions, and implement building opening/closing procedures Serves as primary liaison with university, city and other authorities to ensure that the Knowledge Center is safe for staff and users and ensures building compliance with official recommendations Conducts routine building safety checks, e.g. fire hazards, obstructed exits, poor signage Conducts in-service training, as needed, and implements safety regulations and programs, including organizing annual fire drills Monitors and updates the Knowledge Center emergency and disaster preparedness plan regularly; makes sure the plan is widely distributed and counsels Knowledge Center staff in emergency/disaster procedures Collaborates with Workers’ Compensation office and Knowledge Center staff to find solutions to ergonomic issues Position Description – Manager, Knowledge Center Building Operations Page 3 20% Shipping and Receiving; Inventory and Supply Management Hires, trains and supervises Supply Technician (shipping/receiving clerk) Has general supervision and oversight for shipping and receiving. Ensures that mail and packages for the Knowledge Center are sorted, picked-up and delivered daily Assists with internal mail delivery and loading dock staffing in the absence of assigned staff and students Maintains up-to-date inventory of non-department specific furnishings and equipment; coordinates Knowledge Center inventory control with department managers and IT Administration Coordinates surplus property disposals for the Knowledge Center Supervises management of stock inventories to fulfill routine supply requests 20% General Operations Coordinates photocopier program for the Knowledge Center; analyzes use and makes recommendations for number and placement of copiers; and oversees day-to-day maintenance and repairs Oversees and coordinates maintenance services for departmental vehicles Works with Facilities Services to maintain accurate building floor plans and makes them available to Knowledge Center staff and other parties Maintains “building” statistics and produces reports as required – seating capacity, building use, etc. Coordinates, with Administrative Office, the university Locksmith, and university police, the assignment of keys and access cards to building inhabitants; maintains key control database Coordinates Knowledge Center participation in the university recycling program 3. Describe the level of freedom to take action and make decisions with or without supervision and how the results of the work performed impact the department, division and/or the university as a whole. The position must recognize threats to personal or property security as well as operational and facility emergencies and act independently and decisively to deal with problems appropriately. Building management policies and emergency action plans are developed in consultation with Library/IT management and appropriate university personnel. Excellent judgment and decision making skills are critical in the implementation of the plans and policies. Failure to recognize and respond to threatening situations or to oversee proper maintenance and service of building systems, vehicles, and equipment may have serious financial consequences or risk the safety of KC inhabitants and visitors. 4. Describe the knowledge, skills (to include cognitive requirement and verbal and written communication), and abilities (to include task complexity, problem solving, creativity & innovation) essential to successful performance of this job (in bullet format). Knowledge of: General operation of HVAC, plumbing, electrical systems in large buildings Building security trends, policies, and best practices in an academic environment, including video surveillance, card key systems Emergency response policies and procedures for large buildings High use photocopier programs Shipping/receiving operations for large department Position Description – Manager, Knowledge Center Building Operations Page 4 Skills: Basic computing skills, including Microsoft Office Strong communication and interpersonal skills Ability to: Supervise and train effectively Adapt communication style to work effectively with a variety of audiences, including users of the KC, colleagues and peers, university facilities managers, university and commercial work crews, state and city officials Conduct routine building maintenance checks 5. Describe the type of personal contacts encountered in performing the duties of the job. Explain the nature and purpose of these contacts: i.e., to provide services, to resolve problems, to negotiate. University faculty and students – frequent interaction with users of KC to communicate safety/security information, facilitate interventions, answer questions or provide direction KC staff – daily interaction with inhabitants of the KC and other IT personnel to assess needs, coordinate service requests, communicate and enforce safety measures University Facilities, Police, and other personnel – daily interaction to coordinate building maintenance, plan work projects, follow-up on work orders, coordinate key and card access program, coordinate inventory control, vehicle maintenance, etc. State, city and county officials – occasional interaction to discuss safety policies and codes and compliance issues Commercial vendors – frequent interaction to ensure proper maintenance of KC equipment and systems, such as 3M security gate or automated retrieval system 6. Indicate the minimum qualifications which are necessary in filling this position should it become vacant. Please keep in mind the duties/responsibilities of the position rather than the qualifications of the incumbent. a. Minimum educational level, including appropriate field, if any. Bachelor’s Degree from a regionally accredited institution b. Minimum type and amount of work experience, in addition to the above required education necessary for a person entering this position. Bachelor’s Degree and four years relevant work experience in facilities operations or facilities security/safety c. Indicate any license or certificate required for this position. None