Item 3.C-Oct. 15, 2010; Item 3.F-Aug. 20, 2010 ADMINISTRATIVE FACULTY POSITION DESCRIPTION QUESTIONNAIRE To expedite and facilitate the PDQ review process, please send the PDQ and Org Chart electronically to marshag@unr.edu for discussion and for initial review before routing PDQ for approval signatures. Questions - call UNR-HR at 682-6114 ******************************************************************************************************************* INSTRUCTIONS: See http://www.unr.edu/vpaf/hr/compensation/placement.html for complete instructions. ******************************************************************************************************************* Incumbent(s) Name (if applicable): Beck, Lorena Mary Position #(s): 10594 Current Title: Coordinator, Advisement, recruitment, and Current Range: 2 Retention (JCC: 77512;3A;CM7550;CC200;E) Department: Vice President, Health Sciences /Dean, College/Division: Division of Health UNSOM Sciences Account #: 1101-122-0001 Action Proposed: (check all that apply) ( ) New position: Proposed Range: Proposed Title: ( X) Title Change, Proposed Title: Manager, Advising, Recruitment and Retention (DHS) ( X ) Proposed Reassignment from Range 2 to Range 3 ( ) Revised PDQ only (no change in range or title) Range: JCC (HR assigned): ( ) Line of Progression (show titles below) I certify that the statements in this description are accurate and complete to the best of my knowledge. ____________________________________________________________ Employee’s Signature __________________ Date I/we have reviewed the statements in this form and they accurately reflect the job assignments. ____________________________________________________________ Immediate Supervisor’s Signature __________________ Date ____________________________________________________________ Director/Chair/Dean Denise Montcalm Interim Dean, Health Sciences __________________ Date Approved for Salary Placement Committee review. ____________________________________________________________ __________________ Pres / Vice Pres / Vice Prov Signature Jannet Vreeland Date Vice Provost and Secretary of University Action Approved by the President (Completed by Faculty HR): Position #: 10594 EEO Code: 3A CUPA Code: CM7550 Exempt: Yes or No Census Code: 200 Job Class Code: 67045 Range: 3 Effective Date: 10/1/2011 Approved Title: MANAGER, ADVISING, RECRUITMENT, & RETENTION (DHS) ____________________________________________________________ __________________ Employee Signature Date (Employee sign and send to HR for personnel file after PDQ approval for personnel file) Rev: 12/1/2008 Position Description – Manager, Advising, Recruitment, and Retention (DHS) Page 2 1. Summary Statement: State the major function(s) of the position and its role in the university. Attach an organizational chart with positions, ranges, and names for the division which reflects the position in it as well as those supervised in the department. (This section is used for advertisement of the position.) The Manager of Advising, Recruitment and Retention in the Division of Health Sciences (DHS) is responsible for academic advising, advisor training and the assessment of advising effectiveness within the division. This position implements retention strategies and coordinates internal and external student recruitment events. The Manager directs DHS Student Center activities designed to facilitate student recruitment, retention, and satisfactory progress toward graduation. The Manager reports to the Vice President of DHS/Dean, University of Nevada School of Medicine (UNSOM). 2. List the major responsibilities, including percentage of time devoted to each. Provide enough detail to enable a person outside the department to understand the job (percentage first with heading and then bulleted information). 40% - Academic Advising Provides academic advising to current students, new freshmen, transfer students, undeclared majors, pre-majors, and lower division students Reviews graduation eligibility and contact students with deficiencies to ensure timely graduation Provide direction on process, systems, and materials for advising Supervises and coordinates new and transfer student orientation sessions Provides leadership on the Academic Advising Advisory Board and DHS Courses and Curriculum Committee (ex officio) Assists faculty in creating catalog copy, DARS rules and transfer agreements for Division programs (majors and minors) 30% - Recruitment Initiates, develops and coordinates DHS recruitment activities for new freshmen and transfer students and engages key faculty and community members as appropriate Serves as the primary resource for prospective students Oversees the DHS student ambassador program Actively recruits diverse and non-traditional students and their families, in collaboration with other entities on campus, while providing admissions and academic advice Creates content needed to prepare Web sites, publications, videos and other recruitment materials Serves as DHS representative to the university recruitment group, oversees DHS recruiting budget 20% - Retention Works with Division administration and faculty to plan, implement and coordinate retention strategies Coordinates a Division-wide program to increase the retention of first time, full time freshmen Meets with and assist all DHS students experiencing academic difficulties Identify students considering a change of major, those not progressing satisfactorily in their major of choice (Probation and Dismissal) or who are planning study abroad to provide additional advising support Participates in campus-wide programs to track student progress and implement retention programs Communicates with DHS students regularly through listserv and web on policies, procedures, news and events Position Description – Manager, Advising, Recruitment, and Retention (DHS) Page 3 Plans and implements the DHS portion of New Student Orientation and Welcome Serves as a resource on career information Oversees the division Student Advisory Council and organize meetings 10% - Operations Management Trains, supervises and evaluates DHS Center Staff Oversees maintenance of DHS Student Center databases, records and reporting Keeps DHS directors and undergraduate coordinators apprised of advising and recruitment issues and activities Serves as a resource to faculty advisors, keeps faculty updated on university policies and procedures Evaluates and assesses program and individual results in advising, retention, and recruitment Prepares annual budget requests and monitors expenses for the Student Center including self-supporting funds Oversees operation of the Student Center facility (i.e., ensure confidentiality of student advisees, coordinate maintenance of equipment, scheduling, etc.) Provides ongoing and requested reports to VP/Dean and campus (i.e., enrollment, students per major / minor / certificate, graduation rates, completion rates, etc.) 3. Describe the level of freedom to take action and make decisions with or without supervision and how the results of the work performed impact the department, division and/or the university as a whole. Level of Freedom Recruitment and retention of students is essential to the mission of the division and the university. Accessible and accurate advising is the foundation of successful recruitment and retention. Considerable autonomy in decision making is required. Student issues are varied and complex. The response to those issues directly impacts the university’ key metrics of graduation rate improvement.. The Manager must be capable of working with a high degree of creativity and initiative to oversee and coordinate the student center. The Manager establishes short and long term plans for the division’s advising, recruitment and retention activities. Advising for Nursing Pre-Majors is complex with over 400 at UNR and coordination with those from NSHE and other non Nevada institutions. Advising through the DHS Student Center continues whereas other colleges have either primarily all faculty advisors or transfer the student population for advising after first/second year status. The Manager advises all DHS students. Impact The Manager interacts with students, parents, faculty and the public. Incorrect information can delay a student’s progress. Problems in advisement can ultimately lead to losing the student from the institution and also to difficulties in community relations. Providing correct, timely information when advising enhances student satisfaction and produces good public relations; this in turn increases recruitment and retention. 4. Describe the knowledge, skills (to include cognitive requirement and verbal and written communication), and abilities (to include task complexity, problem solving, creativity and innovation) essential to successful performance of this job (in bullet format). Knowledge of: Higher education policies and procedures including student support services and recruitment strategies Core curriculum requirements Policies and procedures for transfer, degree audit, student information, prerequisites, registration Position Description – Manager, Advising, Recruitment, and Retention (DHS) Skills: Page 4 Academic requirements of undergraduate major, minors and certificates Advising theory and implementation procedures Programs and procedures to positively affect retention rates Trends in advising and technology supporting advising Supervisory and management Attention to detail Problem solving Independent decision making Excellent oral and written communication skills, including public speaking Computer skills including word processing, spreadsheets, graphics, databases and statistics to monitor enrollment data and patterns Ability to: Interact with diverse populations and exhibit awareness of and sensitivity to their needs Establish rapport with students, faculty, and parents Work collaboratively with faculty and staff from units across campus Assess and implement current trends in advising, recruitment and retention Prepare budget requests Travel as needed 5. Describe the type of personal contacts encountered in performing the duties of the job. Explain the nature and purpose of these contacts: i.e., to provide services, to resolve problems, to negotiate. Internal Student Services: Office of Prospective Students (OPS), Admissions and Records, Financial Aid Office, Scholarship Office, Honors Program Advisors and Director of Advising Core Curriculum Transfer Coordinators and undergraduate coordinators Reason for Contact To plan and coordinate recruitment activities; to facilitate retention of students, DARS substitutions and requirement waivers; to resolve matriculation problems; to facilitate admission; to facilitate retention of students To share information, develop campus-wide recruitment strategies and foster good working relationships to enhance the flow of students from one major to another To work with core requirements for the DHS majors; process DARS changes/waivers for core requirements for DHS undergraduates To assist with transfer agreements and matriculation of transfer students; to coordinate recruitment and retention strategies Major Undergraduate Coordinators/Faculty Students Associate VP for Budget, Planning & Analysis To assist students and optimize course availability External Prospective Students, Parents and Community High School Counselors Community College Academic Advisors Reason for Contact To provide recruitment information and services and resolve problems associated with admission and matriculation To provide information for recruitment of students To provide information for recruitment and assistance with transfer issues and transfer agreements To advise and assist in retention and resolve academic issues To coordinate recruitment activities associate with Target 500 Position Description – Manager, Advising, Recruitment, and Retention (DHS) Page 5 6. Indicate the minimum qualifications which are necessary in filling this position should it become vacant. Please keep in mind the duties/responsibilities of the position rather than the qualifications of the incumbent. a. Minimum educational level, including appropriate field, if any. Bachelor’s Degree from a regionally accredited institution b. Minimum type and amount of work experience, in addition to the above required education necessary for a person entering this position. Bachelor’s Degree and four years or Master’s Degree and two years of experience in advising or in a student services related position Preferred Licenses or Certifications: None c. Indicate any license or certificate required for this position. None