Item 3.A-June 13, 2014 ADMINISTRATIVE FACULTY POSITION DESCRIPTION QUESTIONNAIRE To expedite and facilitate the PDQ review process, please send the PDQ and Org Chart electronically to marshag@unr.edu for discussion and for initial review before routing PDQ for approval signatures. Questions - call UNR Faculty HR at 682-6114 INSTRUCTIONS: See http://www.unr.edu/hr/compensation-and-evaluation for complete instructions. Incumbent(s) Name (if applicable): William Murphy-Sharp Incumbent#(s): 11620 Current Title: Coordinator, Simulated Patient Education Current Range: 3 (JCC:77470) Department: Office of Medical Education College/Division: School of Medicine Account #(s): 1108-119-2509 Action Proposed: (check all that apply) ( ) New Position: Proposed Range: Proposed Title: (X) Title Change, Proposed Title: Director, Standardized Patient Education Program (X) Proposed Reassignment from Range 3 to Range 4 (Remains R3; R4 disapproved) ( ) Revised PDQ only (no change in range or title) ( ) Line of Progression (show titles below) JCC (Current or new HR Range: assigned): I certify that the statements in this description are accurate and complete to the best of my knowledge. ____________________________________________________________ Employee’s Signature __________________ Date I/we have reviewed the statements in this form and they accurately reflect the job assignments. ________________________________/____________________________ Gwen Shonkwiler, Dir, Eval & Assess / Timothy Baker, Assoc Dean, OME Immediate Supervisor’s Signature __________________ Date __________________________________/__________________________ __________________ Melissa Piasecki, Sr Assc Dean, Acad Affrs/Thomas Schwenk, VP, HS / Dean, UNSOM Date Director/Chair/Dean Approved for Salary Placement Committee review ____________________________________________________________ __________________ Pres / Vice Pres / Vice Prov Signature Stacy Burton, Vice Provost, Faculty Affairs Date Action Approved by the Provost/President (Completed by Faculty HR): Pos #(s): 11620 JCC: 67561 Range: 3 EEO: 3H Eff: Approved Title: Director, Standardized Patient Education Program 6/1/2014 Employee signs on “final” stamped approved PDQ and sends to HR for personnel file. Employee Signature:_______________________________________________ __________________ Date Printed Name: ____________________________________________________ Rev: 10/1/2012 Incumbent Description – Director, Simulated Patient Education Page 2 1. Summary Statement: State the major function(s) of the position and its role in the university. Attach an organizational chart with positions, ranges, and names for the division which reflects the position in it as well as those supervised in the department. (This section is used for advertisement of the position.) The Director of Simulated Patient Education directs, manages, and promotes the use of simulated and virtual patient education activities for the Office of Medical Education (OME) at the University of Nevada School of Medicine (UNSOM). The incumbent is responsible for recruitment, training, scheduling, supervising and monitoring Standardized Patients (SPs) on the Reno campus and collaborates with a counterpart at the Clinical Skills Center (CSC) in Las Vegas. The Director of Standardized Patient Education reports directly to the Director of Evaluation and Assessment in OME. 2. List the major responsibilities, including percentage of time devoted to each. Provide enough detail to enable a person outside the department to understand the job (percentage first with heading and then bulleted information). 35% - Assessment/Development Develop a qualified, vetted pool of at least 65 SPs available for use by UNSOM, Orvis School of Nursing, School of Social Work, and other faculty and community organizations, when needed Access and employ a working database of virtual clinical cases, SPs, and clinical faculty involved in the assessment of medical students Coordinate and manage bi-annual case writing meetings to revise existing materials used for assessment and teaching Develop evaluation instruments for SP assessment activities, with special attention to validity and reliability issues Produce training materials, activity protocols, training and feedback procedures and other materials necessary for SP evaluations Participate in planning, organization, and implementation of clinical assessment activities involving SPs for medical students in Years 1- 4 Direct meetings for budget and operational development, evaluation, and planning of revised, emergent and proposed SPE projects Supervise, evaluate, provide feedback, and coach SPs regarding job performance Compile statistical reports for evaluation of student assessment activities conducted using the B-line Medical Clinical Skills software system Produce and supervise SP training videos for use in preparing SPs used in dual site high stakes student assessment activities in Reno and Las Vegas 30% - Recruitment/Training Recruit, interview, hire SPs and community volunteers for assessment and teaching activities with medical students for all four years of the UNSOM clinical skills curriculum Coordinate, train, and evaluate a pool of over 60 SPs and 40 community volunteers for participation in formative and summative student assessment activities Conduct SP orientations on training policies, procedures, and protocols of the SP program Recruit, train, supervise, and evaluate SP personnel in a variety of roles (Teaching Associate, Clinical Liaison, and Clinical Advisor) Monitor, coordinate, and support access to the B-line Medical Software Clinical Skills training modules for personnel in the Reno Simulation Center Train SPs for and assist in coordination of hybrid (SP and simulator) simulation activities as requested by the DHS Simulation Center staff members Incumbent Description – Director, Simulated Patient Education Page 3 Recruit SPs for and coordinate semiannual use of female pelvic simulator and male urinary task trainer resources for students learning these complex, invasive clinical skills Serve as a preceptor for fourth year medial students earning elective credit as SP clinical advisors in the Teaching in Medicine (MED 610) elective course 35% - Administrative/Other Collaborate with SP education organizations such as the (International) Association of Standardized Patient Educators (ASPE), (Regional) Northwest Consortium on Clinical Assessment (NWCCA), and the (International) Society for Simulation in Healthcare (SSH) Serve as a conduit to the public and community about UNSOM SP education activities and resources Attend national meetings/forums related to performance Simulation assessment and education Conduct research on best practices for human patient simulated education Recruit, train, and supervise a full-time classified position as the primary administrative support staff within the SPE program Operate and supervise use of B-Line Medical Clinical Skills software module. Initiate and coordinate support service contacts for software and hardware assessments of the on-site Clinical Skills module of this program. Manage and supervise use of 14 clinical examination rooms including ten clinically hygienic rooms equipped with biohazard disposal, and management and cost review of inventory, and Inter-professional supplies Propose and implement use of SPE related policies, procedures, and guidelines Provide bi-annual budget projections and monitoring for all Reno SPE program activities and special project cost estimates Manage SPE grant related budgets and donor gift funds Support SPE activity planning with OSN, SW and UNSOM faculty, as needed, for Interprofessional SPE activities Coordinate clinical assessment activities using SPs as part of UNSOM student Remediation and Re-entry Program in Reno to improve identified student clinical skills 3. Describe the level of freedom to take action and make decisions with or without supervision and how the results of the work performed impact the department, division and/or the university as a whole. Level of Freedom: The Director independently makes decisions about the program implementation and the budget management. The Director is the spokesperson for the SPE program and represents program interests campus-wide and at regional (Northwest Coalition of Clinical Assessment - NWCCA) and national (Association of Standardized Patient Educators - ASPE and Society for simulation in Healthcare - SSH) events. The Director represents UNSOM in the statewide community and makes decisions regarding the SPE program and outreach to other programs without direct supervision. The Director consults with the OME on program implementation changes and receives general guidance but takes primary responsibility for decisions related directly to the SP program. Impact: The incumbent provides clinical skill assessment and evaluation resources for UNSOM and other DHS academic units. The SP experience enables realistic training and assessment of student skills to better prepare them for preceptorships, clerkships, and the Step 2-Clinical Skills Licensing Exam. The decisions of the incumbent and the ability to perform the described duties of this position have a direct impact on the quality of education and assessment of clinical skills for students graduating from the DHS academic programs, as well as their preparation for licensing exams. Recruitment, selection, training, and evaluation of SPs require excellent judgment to ensure consistency in the quality of SP Incumbent Description – Director, Simulated Patient Education Page 4 training and management of experiences. Critical decisions and judgments are also made during case writing/revision meetings to ensure the SP cases are clinically accurate in their portrayal of a disease or illness and provide a standardized presentation so that all students will receive a comparable clinical representation. 4. Describe the knowledge, skills (to include cognitive requirement and verbal and written communication), and abilities (to include task complexity, problem solving, creativity and innovation) essential to successful performance of this job (in bullet format). Knowledge of: The use of standardized patients in medical teaching and assessment purposes Program design and development, implementation, and evaluation methodology Budget, estimating, planning, and administration Practices of recruitment, Human Resource management, employee supervision, retention, discipline, evaluation, training, and quality assurance of SP portrayals Current medical education literature and practice involving standardize patient encounters Medical terminology, basic non-invasive diagnostic equipment (blood pressure cuff, stethoscope and ophthalmoscope/otoscope), invasive exam equipment (vaginal speculums, lighting kits, bio-hazard preparation and disposal equipment), and general understanding of physical examination maneuvers Biohazard disposal protocols Knowledge of uses of human patient simulators, use and set-up maintenance of skills training (male/female pelvic) simulators and possible applications Use of theatrical make-up and simulation moulage, and theatrical props Grant proposal writing for specific projects, budget development, and project evaluation methodology Recruiting, training, and retaining a volunteer and paid workforce Skills: Proficiency in use of a personal computer and current software applications including but not limited to Microsoft Office Suite (Word, Access, Excel, PowerPoint, and email) Superior interpersonal skills for interacting with SPs, students, medical school’s health science division faculty, and staff Demonstrated organizational and time management skills Excellent written and verbal communication skills including public speaking Demonstrated training and teaching proficiency Set-up and operation of sophisticated testing software (B-Line Medical) for clinical skills, assessment and evaluation, video recording, document presentation, and statistical reporting Ability to: Recruit, train, supervise and evaluate SPs Manage and supervise classified employees Motivate faculty to use instructional modalities Work independently as well as collaboratively within a team Coordinate and prioritize multiple tasks in meeting program goals Adapt to different work situations Manage a 14-room clinical exam facility, equipment, and personnel Represent UNSOM and DHS at regional and national meetings Maintain confidentiality of information Incumbent Description – Director, Simulated Patient Education Page 5 5. Describe the type of personal contacts encountered in performing the duties of the job. Explain the nature and purpose of these contacts: i.e., to provide services, to resolve problems, to negotiate. Internal Standardized Patients (SP) Medical School Faculty/Physicians SOM, Nursing, Social Work DHS, IT Staff Medical Students Orvis School of Nursing and other faculty External Osher Lifelong Learning Institute Integrity Casting Co College & community theater Call Boards, community clinics, and service organizations Northwest Coalition of Clinical Assessment (NWCCA) Association of Standardized Patient Educators (ASPE) Society for Simulation in Healthcare (SSH) B-line Medical Clinical Skills software and hardware system Reason for Contact To interview, train and evaluate SPs as they portray accurate representations of conditions and illnesses while interfacing and providing feedback to medical students during clinical assessment activities. The different SP roles (SPTA, Clinical Advisor, and Clinical Liaison) are important in the education of medical students in preparation for future practice and for national exams. To work with clinical faculty in case writing and refinement of the work performed by the SPs; motivating faculty to use the available instructional modalities provided by the SPE program is critical to enhancing the curriculum, as is proposing curricular-wide policies for improved management of the this program To coordinate and consult with DHS faculty for discipline specific standardized patient assignments, activity structure, case development, timing, and proctoring and B-line system training. IT staff to coordinate maintenance and operation of the B-line system and associated hardware. To request feedback from the students regarding SPE experiences as well as coordinating the clinical exams. Also work with 4th year students acting as observers/graders of junior students during course exams using SP encounters, and as a preceptor with 4th year students learning how to training and work with SPs To plan and train Gynecological Teaching Associates to work with medical and graduate nursing students in teaching them how to conduct invasive exams Reason for Contact To recruit age specific LOA candidates (SPs) To recruit targeted LOA candidates (SPs) To recruit profile specific SPs, and teaching associate candidates for specific and invasive curricular activities To obtain and present SPE specific clinical case scenario educational information To obtain and present SPE specific case procedure, policy and assessment information within the field To present scholarly information and training methods; obtain and present healthcare simulation specific information To present and obtain student assessment documents in conjunction with video recorded student clinical performance. To monitor software and hardware upgrades, files and records updates and re-installments, and for incidental and routine equipment maintenance and repair. Incumbent Description – Director, Simulated Patient Education Page 6 6. Indicate the minimum qualifications which are necessary in filling this incumbent should it become vacant. Please keep in mind the duties/responsibilities of the incumbent rather than the qualifications of the incumbent. a. Minimum educational level, including appropriate field, if any. Bachelor’s Degree from a regionally accredited institution in an educational or clinical field b. Minimum type and amount of work experience, in addition to the above required education necessary for a person entering this incumbent. Bachelor’s Degree and four years, or Master’s Degree and two years, of experience in an education/training and/or clinical/health care environment to include two years of experience using a clinical skills management software and hardware system (i.e., B-line, Web SP, etc.) and experience with video recording procedures for educational purposes. Preferred Licenses or Certifications: Collaborative Institutional Training Initiative Certificate (CITI) c. Indicate any license or certificate required for this incumbent None