Item 3.H-December 13, 2013 ADMINISTRATIVE FACULTY POSITION DESCRIPTION QUESTIONNAIRE To expedite and facilitate the PDQ review process, please send the PDQ and Org Chart electronically to marshag@unr.edu for discussion and for initial review before routing PDQ for approval signatures. Questions - call UNR Faculty HR at 682-6114 INSTRUCTIONS: See http://www.unr.edu/hr/compensation-and-evaluation for complete instructions. Incumbent(s) Name (if applicable): Vacant Position #(s): 16947 Current Title: Director, Lawlor Events Center (JCC:77041) Current Range: 7 Department: From VPAF / B&F / Lawlor Events College/Division: President’s Office Center to PRES / Intercollegiate Athletics Account #(s): 1207-107-0010 Action Proposed: (check all that apply) ( ) New position: Proposed Range: Proposed Title: ( ) Title Change, Proposed Title: (X) Proposed Reassignment from Range 7 to Range 5 ( ) Revised PDQ only (no change in range or title) JCC (Current ( ) Line of Progression (show titles below) or new HR Range: assigned): I certify that the statements in this description are accurate and complete to the best of my knowledge. ____________________________________________________________ Employee’s Signature __________________ Date I/we have reviewed the statements in this form and they accurately reflect the job assignments. _____________________________/_______________________________ __________________ Ann Larson, Sr AAD, Internal Opns / Doug Knuth, Spec Asst to Pres/Director, Athl Date Immediate Supervisor’s Signature ____________________________________________________________ Director/Chair/Dean Marc Johnson, President, UNR __________________ Date Approved for Salary Placement Committee review. ____________________________________________________________ __________________ Pres / Vice Pres / Vice Prov Signature Stacy Burton, Vice Provost, Faculty Affairs Date Action Approved by the Provost/President (Completed by Faculty HR): 77041 Range: 5 Pos #(s): 16947 JCC: EEO: 1B Eff: 12/1/2013 Approved Title: Director, Lawlor Events Center Employee signs on “final” stamped approved PDQ and sends to HR for personnel file. Employee Signature:_______________________________________________ __________________ Date Printed Name: ____________________________________________________ Rev: 10/1/2012 Position Description – Director, Lawlor Events Center Page 2 1. Summary Statement: State the major function(s) of the position and its role in the university. Attach an organizational chart with positions, ranges, and names for the division which reflects the position in it as well as those supervised in the department. (This section is used for advertisement of the position.) The Director of the Lawlor Events Center (LEC) oversees all bookings, center operating departments and negotiating contracts with event promoters, various suppliers, community and University of Nevada, Reno users. The Director reports to the Senior Associate Athletic Director, Internal Operations, in the Intercollegiate Athletics (ICA) department and supervises a team of full- and parttime staff members. The incumbent is responsible for hiring, evaluation of and, if necessary, dismissal of all permanent employees. The Director is responsible for development and oversight of a budget which must break even, as no state funding is available for LEC operation. Individual functions as the liaison with university, city and state agencies and representatives and serves as the primary public relations representative to local media and community leaders on behalf of LEC. 2. List the major responsibilities, including percentage of time devoted to each. Provide enough detail to enable a person outside the department to understand the job (percentage first with heading and then bulleted information). 25% - Event Administration Books and contracts events, including financial negotiations Contacts promoters, tour managers and representatives at other venues to identify and seek to attract potential shows and events Negotiates terms, conditions and pricing structure of each event Schedules events in coordination with other activities both on campus and in the community for the purpose of maximizing attendance and minimizing conflicts 20% - Capital Improvement and Maintenance Projects Maintains five-year capital improvement and maintenance project list with annual review and prioritization Assesses and implements capital improvement and maintenance projects as new project and priorities require Maintains physical plant infrastructure in order to remain competitive and be a viable, marketable resource to the university and community 20% - Human Resources Administration Hires, evaluates, and, if necessary, dismisses permanent employees Resolves human resources issues Prepares job descriptions and work performance standards for all permanent and part-time employees (approximately 300 individuals) Completes or supervises the completion of performance evaluations for all permanent employee 15% - Event Oversight Supervises on-scene LEC events including: planning, approval of staffing and security plans, patron problem resolution, promoter/producer problems and event financial settlement Works with local authorities including police, fire and emergency medical personnel to assure local ordinance compliance Ensure compliance with NCAA, Conference, and university rules and regulations (subject to disciplinary or corrective action as set forth in the provisions of the NCAA enforcement procedures) Position Description – Director, Lawlor Events Center Page 3 Attend as many contests as possible to show support for the student-athletes and coaching staff 20% - Fiscal Administration Develops budget and monitors general financial accounts of LEC revenue and expenditures Serves as contract administrator for LEC portion of ticketing, food & beverage, signage/sponsorship, exclusive beverage contracts to ensure contractual obligations are met, maximum revenue is produces and customer expectations are met 3. Describe the level of freedom to take action and make decisions with or without supervision and how the results of the work performed impact the department, division and/or the university as a whole. Level of Freedom: The Director makes the decisions which set the course for LEC operations. Impact: Daily decisions must be made which affect LEC’s financial success and the attitude of the general public toward LEC. Since their exposure to LEC is, in many cases, the only direct contact the public has with the University, the quality of the exposure is critical to the development and retention of the university’s public image and credibility in the community. 4. Describe the knowledge, skills (to include cognitive requirement and verbal and written communication), and abilities (to include task complexity, problem solving, creativity and innovation) essential to successful performance of this job (in bullet format). Knowledge of: The live entertainment and live sports industry Operations, physical plant and maintenance required for public assembly facilities, including fire regulations Guest Services and crowd management best practices and techniques Budget development, cost accounting and accounts maintenance and monitoring Appropriate legal issues pertaining to public assembly facilities Risk management as it pertains to public access, Local building codes, Office of Safety and Health Administration (OSHA) and Americans with Disabilities Act (ADA) regulations Skills: Effective negotiation skills Effective delegation of tasks during stressful situations Well-developed managerial skills Effective verbal and written communication Exceptional customer service skills and ability to guide training of full and part time staff members Understand crowd behaviors in order to identify issues and address prior to onset of problems Effective organizational skills Independent analytical, decision-making, and problem-solving skills Strong human resource management and supervisory skills Position Description – Director, Lawlor Events Center Page 4 Ability to: Think quickly and react rationally under significant and frequent pressure Make quick, sound evaluations of many critical problems and to make timely decisions based on these evaluations Supervise subordinates and motivate staff Create a work environment that reduces turnover Work in a team environment Make sound decisions which can affect the safety and security of employees and patrons Work long and varied hours including nights, weekends and holidays Work independently and as a collaborative team member Comply with NCAA, conference, and university regulations 5. Describe the type of personal contacts encountered in performing the duties of the job. Explain the nature and purpose of these contacts: i.e., to provide services, to resolve problems, to negotiate. Internal ICA and LEC staff University staff External Promoters and producers General Public City/government leaders Reason for Contact Assign work tasks, perform work evaluation, conflict resolution and operational planning and advice To provide event planning and problem resolution Reason for Contact To perform event booking, contract negotiation and event settlement To provide information about the facility and its available services and answer questions To plan and/or work on joint projects or events that benefit both agencies as well as participation in the community’s and University’s emergency response operation (LEC is City of Reno’s back-up emergency operations center site) 6. Indicate the minimum qualifications which are necessary in filling this position should it become vacant. Please keep in mind the duties/responsibilities of the position rather than the qualifications of the incumbent. a. Minimum educational level, including appropriate field, if any. Bachelor’s Degree from a regionally accredited institution b. Minimum type and amount of work experience, in addition to the above required education necessary for a person entering this position. Bachelor’s Degree and six years, Master’s Degree and four years, or a Doctoral Degree and two years of work experience to include: Management or supervisory capacity with a major arena, convention, multipurpose, event or facility or a position of equivalent responsibility Facility management including long-range planning, maintenance and financial accountability Preferred Licenses or Certifications: Certified Facilities Executive (CFE) c. Indicate any license or certificate required for this position. None