Item 2.A-November 7, 2014 ADMINISTRATIVE FACULTY POSITION DESCRIPTION QUESTIONNAIRE To expedite and facilitate the PDQ review process, please send the PDQ and Org Chart electronically to marshag@unr.edu for discussion and for initial review before routing PDQ for approval signatures. Questions - call UNR Faculty HR at 682-6114 INSTRUCTIONS: See http://www.unr.edu/hr/compensation-and-evaluation for complete instructions. Incumbent(s) Name (if applicable): Position #(s): Current Title: Current Range: (JCC: ) Department: Intercollegiate Athletics College/Division: President’s Office Account #(s): 0000-000-0000 Action Proposed: (check all that apply) (x) New position: Proposed Range: 3 Proposed Title: Director, Donor Relations and Development Operations ( ) Title Change, Proposed Title: ( ) Proposed Reassignment from Range to Range ( ) Revised PDQ only (no change in range or title) JCC (Current ( ) Line of Progression (show titles below) or new HR Range: assigned): I certify that the statements in this description are accurate and complete to the best of my knowledge. ____________________________________________________________ Employee’s Signature __________________ Date I/we have reviewed the statements in this form and they accurately reflect the job assignments. ____________________________________________________________ __________________ Immediate Supervisor’s Signature Doug Knuth, Spec. Asst. to President/Dir, Athletics Date ____________________________________________________________ Director/Chair/Dean Marc Johnson, President __________________ Date Approved for Salary Placement Committee review ____________________________________________________________ __________________ Pres / Vice Pres / Vice Prov Signature Stacy Burton, Vice Provost, Faculty Affairs Date Action Approved by the Provost/President (Completed by Faculty HR): 78401 Range: 3 Pos #(s): JCC: EEO: 3C Eff: 11/1/2014 Approved Title: Director, Donor Relations and Development Operations Employee signs on “final” stamped approved PDQ and sends to HR for personnel file. Employee Signature:______________________________________________ Printed Name: ____________________________________________________ Rev: 10/1/2012 __________________ Date Position Description – Director, Donor Relations and Development Operations Page 2 1. Summary Statement: State the major function(s) of the position and its role in the university. Attach an organizational chart with positions, ranges, and names for the division which reflects the position in it as well as those supervised in the department. (This section is used for advertisement of the position.) The Director, Donor Relations and Development Operations is responsible for management of Intercollegiate Athletics (ICA) development operations, donor activities, staff supervision, and special events conducted for ICA fund raising. The position reports to the Associate Athletics Director, Development. 2. List the major responsibilities, including percentage of time devoted to each. Provide enough detail to enable a person outside the department to understand the job (percentage first with heading and then bulleted information). 50% - Operations Management Serves as primary liaison for all database inquiries, development and maintenance Determines reporting needs for the department by working with users on report development, content and formatting Analyzes data and find solutions for data throughput from ICA database to the University database of record Raiser’s Edge Creates a web philosophy, theme and content for athletics development website Supervises invoicing and accounts receivables 35% - Donor Activities Management Creates and directs donor stewardship and recognition activities Develops and implements new donor stewardship materials and communication pieces Strategizes with marketing, ticket office and ticket sales to ensure integrated planning for the annual fund/ticket renewals Manages fund raising for sports as assigned Administers the donor acknowledgement and benefit distribution process for restricted and unrestricted gifts (excluding tax receipts which are processed in central development) Manages skybox contracts, including renewals, prospecting, sales and game day operations Manages skybox contracts including renewals, prospecting, sales and game day operations Oversees Scholarship Pack giving group, including program development, special events and communications Manages a portfolio of donors as assigned, makes direct contact with potential and known donors through a timely action tracking process and solicit gifts in coordination with University Development 10% - Special Events Plans, organizes and executes special events as assigned Provides data services to other departments within Athletics for special events, fund raising, donor recognition, etc. Oversees and coordinates event registration process Assists with special event and game day operations, including basketball and football game days 5% - Staff Management Supervises interns and classified staff Ensures compliance with NCAA, Mountain West and University and Foundation rules and regulations Position Description – Director, Donor Relations and Development Operations Page 3 3. Describe the level of freedom to take action and make decisions with or without supervision and how the results of the work performed impact the department, division and/or the university as a whole. Level of Freedom: Incumbent must work independently under minimal supervision and with considerable latitude for initiative and independent judgment in daily decisions and performance of projects and goals. Incumbent applies broad policies to problems and situations not falling clearly within precedents and may require adopting or modifying methods to meet changing conditions. Decisions outside these parameters are made in consultation with the Associate Athletics Director. Impact: It is imperative that the work product provided by the position be accurate and of high quality, as the end product produced by the position may directly impact the perception of the University by its donors, friends and alumni. Poor work product could adversely affect both the institutional image of the university, and the Foundation’s ability to raise funds. 4. Describe the knowledge, skills (to include cognitive requirement and verbal and written communication), and abilities (to include task complexity, problem solving, creativity and innovation) essential to successful performance of this job (in bullet format). Knowledge of: Computer hardware and software capabilities and information management, including databases, spreadsheets, and general research practices Grammar and formatting of English language sentence structure for communication in documents Higher education and higher education Donor relations and stewardship practices Revenue generation/fund raising techniques Understanding of the working of a development office and fund raising terminology Generally accepted accounting principles and practices Relational database queries and reporting Financial and narrative reporting Skills: Excellent verbal and written communication Special event planning and management Organizational skills, including the ability to set priorities and manage a variety of projects simultaneously Interpersonal and public relations and customer service skills, including the ability to interact effectively with coworkers, students, volunteers, administrators, alumni and donors Proficiency in use of a personal computer and current software applications including but not limited to Microsoft Office Suite (Word, Access, Excel, PowerPoint, and email) Attention to detail Analytical skills in developing and maintaining systems and procedures, financial management, budgeting, reporting and analyzing trends and data Decision-making and problem-solving skills Direct fundraising, cultivation and solicitation skills Position Description – Director, Donor Relations and Development Operations Page 4 Ability to: Interact effectively with donors, alumni, campus departments, vendors, co-workers, volunteers and students. Strictly adhere to the highest professional ethics, confidentiality, discretion and judgment due to the sensitivity of information and data Maintain a timely, consistent, consumer-oriented approach with customers and/or clients Work weekends and evenings on scheduled programs, events and projects To understand the University mission, vision, values and effectively communicate to the public Apply established rules and procedures and make decisions that affect quality, accuracy, or effectiveness of results 5. Describe the type of personal contacts encountered in performing the duties of the job. Explain the nature and purpose of these contacts: i.e., to provide services, to resolve problems, to negotiate. Internal Development staff President, Vice Presidents, Deans, Directors, and Development staff External Vendors Alumni and volunteers Donors and potential donors Advisory board members Reason for Contact To share and provide information, resolve problems, clarify issues, exchange ideas, and collaborate on projects To share and provide information, resolve problems, consult and exchange ideas, collaborate, plan, focus stewardship efforts Reason for Contact To place orders, negotiate, resolve problems To provide information, provide direction, assign and schedule tasks, resolve problems To meet their needs and expectations, share and provide information, resolve problems, consult and exchange ideas, clarify issues, gifts, negotiate services, and public relations with focus on donor gift stewardship; provide and/or gather information, cultivate and solicit major gifts, and handle public relations with focus on donor gift stewardship To provide information, provide direction, schedule tasks and meetings, resolve problems 6. Indicate the minimum qualifications which are necessary in filling this position should it become vacant. Please keep in mind the duties/responsibilities of the position rather than the qualifications of the incumbent. a. Minimum educational level, including appropriate field, if any. Bachelor’s Degree from a regionally accredited institution b. Minimum type and amount of work experience, in addition to the above required education necessary for a person entering this position. Bachelor’s Degree and four years, or a Master’s Degree and two years, of professional experience in donor relations, development, non-profit management, fund raising, alumni relations, public relations or marketing Preferred Licenses or Certifications: None c. Indicate any license or certificate required for this position. None