Director, Donor Relations and Development Operations

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Item 2.A-November 7, 2014
ADMINISTRATIVE FACULTY POSITION DESCRIPTION QUESTIONNAIRE
To expedite and facilitate the PDQ review process, please send the PDQ and Org Chart electronically to
marshag@unr.edu for discussion and for initial review before routing PDQ for approval signatures.
Questions - call UNR Faculty HR at 682-6114
INSTRUCTIONS: See http://www.unr.edu/hr/compensation-and-evaluation for complete instructions.
Incumbent(s) Name (if applicable):
Position #(s):
Current Title:
Current Range:
(JCC: )
Department: Intercollegiate Athletics
College/Division: President’s Office
Account #(s): 0000-000-0000
Action Proposed: (check all that apply)
(x) New position: Proposed Range: 3
Proposed Title: Director, Donor Relations and Development Operations
( ) Title Change, Proposed Title:
( ) Proposed Reassignment from Range
to Range
( ) Revised PDQ only (no change in range or title)
JCC (Current
( ) Line of Progression (show titles below)
or new HR
Range:
assigned):
I certify that the statements in this description are accurate and complete to the best of my knowledge.
____________________________________________________________
Employee’s Signature
__________________
Date
I/we have reviewed the statements in this form and they accurately reflect the job assignments.
____________________________________________________________
__________________
Immediate Supervisor’s Signature Doug Knuth, Spec. Asst. to President/Dir, Athletics Date
____________________________________________________________
Director/Chair/Dean
Marc Johnson, President
__________________
Date
Approved for Salary Placement Committee review
____________________________________________________________
__________________
Pres / Vice Pres / Vice Prov Signature Stacy Burton, Vice Provost, Faculty Affairs Date
Action Approved by the Provost/President (Completed by Faculty HR):
78401 Range:
3
Pos #(s):
JCC:
EEO: 3C
Eff: 11/1/2014
Approved Title: Director, Donor Relations and Development Operations
Employee signs on “final” stamped approved PDQ and sends to HR for personnel file.
Employee Signature:______________________________________________
Printed Name: ____________________________________________________
Rev: 10/1/2012
__________________
Date
Position Description – Director, Donor Relations and Development Operations
Page 2
1. Summary Statement: State the major function(s) of the position and its role in the
university. Attach an organizational chart with positions, ranges, and names for the division
which reflects the position in it as well as those supervised in the department. (This section is
used for advertisement of the position.)
The Director, Donor Relations and Development Operations is responsible for management of
Intercollegiate Athletics (ICA) development operations, donor activities, staff supervision, and special
events conducted for ICA fund raising. The position reports to the Associate Athletics Director,
Development.
2. List the major responsibilities, including percentage of time devoted to each. Provide
enough detail to enable a person outside the department to understand the job (percentage
first with heading and then bulleted information).
50% - Operations Management
 Serves as primary liaison for all database inquiries, development and maintenance
 Determines reporting needs for the department by working with users on report development,
content and formatting
 Analyzes data and find solutions for data throughput from ICA database to the University
database of record Raiser’s Edge
 Creates a web philosophy, theme and content for athletics development website
 Supervises invoicing and accounts receivables
35% - Donor Activities Management
 Creates and directs donor stewardship and recognition activities
 Develops and implements new donor stewardship materials and communication pieces
 Strategizes with marketing, ticket office and ticket sales to ensure integrated planning for the
annual fund/ticket renewals
 Manages fund raising for sports as assigned
 Administers the donor acknowledgement and benefit distribution process for restricted and
unrestricted gifts (excluding tax receipts which are processed in central development)
 Manages skybox contracts, including renewals, prospecting, sales and game day operations
 Manages skybox contracts including renewals, prospecting, sales and game day operations
 Oversees Scholarship Pack giving group, including program development, special events and
communications
 Manages a portfolio of donors as assigned, makes direct contact with potential and known
donors through a timely action tracking process and solicit gifts in coordination with University
Development
10% - Special Events
 Plans, organizes and executes special events as assigned
 Provides data services to other departments within Athletics for special events, fund raising,
donor recognition, etc.
 Oversees and coordinates event registration process
 Assists with special event and game day operations, including basketball and football game
days
5% - Staff Management
 Supervises interns and classified staff
 Ensures compliance with NCAA, Mountain West and University and Foundation rules and
regulations
Position Description – Director, Donor Relations and Development Operations
Page 3
3. Describe the level of freedom to take action and make decisions with or without
supervision and how the results of the work performed impact the department, division and/or
the university as a whole.
Level of Freedom:
Incumbent must work independently under minimal supervision and with considerable latitude for
initiative and independent judgment in daily decisions and performance of projects and goals.
Incumbent applies broad policies to problems and situations not falling clearly within precedents and
may require adopting or modifying methods to meet changing conditions. Decisions outside these
parameters are made in consultation with the Associate Athletics Director.
Impact:
It is imperative that the work product provided by the position be accurate and of high quality, as the
end product produced by the position may directly impact the perception of the University by its
donors, friends and alumni. Poor work product could adversely affect both the institutional image of
the university, and the Foundation’s ability to raise funds.
4. Describe the knowledge, skills (to include cognitive requirement and verbal and written
communication), and abilities (to include task complexity, problem solving, creativity and
innovation) essential to successful performance of this job (in bullet format).
Knowledge of:
 Computer hardware and software capabilities and information management, including
databases, spreadsheets, and general research practices
 Grammar and formatting of English language sentence structure for communication in
documents
 Higher education and higher education
 Donor relations and stewardship practices
 Revenue generation/fund raising techniques
 Understanding of the working of a development office and fund raising terminology
 Generally accepted accounting principles and practices
 Relational database queries and reporting
 Financial and narrative reporting
Skills:
 Excellent verbal and written communication
 Special event planning and management
 Organizational skills, including the ability to set priorities and manage a variety of projects
simultaneously
 Interpersonal and public relations and customer service skills, including the ability to interact
effectively with coworkers, students, volunteers, administrators, alumni and donors
 Proficiency in use of a personal computer and current software applications including but not
limited to Microsoft Office Suite (Word, Access, Excel, PowerPoint, and email)
 Attention to detail
 Analytical skills in developing and maintaining systems and procedures, financial
management, budgeting, reporting and analyzing trends and data
 Decision-making and problem-solving skills
 Direct fundraising, cultivation and solicitation skills
Position Description – Director, Donor Relations and Development Operations
Page 4
Ability to:
 Interact effectively with donors, alumni, campus departments, vendors, co-workers, volunteers
and students.
 Strictly adhere to the highest professional ethics, confidentiality, discretion and judgment due
to the sensitivity of information and data
 Maintain a timely, consistent, consumer-oriented approach with customers and/or clients
 Work weekends and evenings on scheduled programs, events and projects
 To understand the University mission, vision, values and effectively communicate to the public
 Apply established rules and procedures and make decisions that affect quality, accuracy, or
effectiveness of results
5. Describe the type of personal contacts encountered in performing the duties of the job.
Explain the nature and purpose of these contacts: i.e., to provide services, to resolve
problems, to negotiate.
Internal
Development staff
President, Vice Presidents,
Deans, Directors, and
Development staff
External
Vendors
Alumni and volunteers
Donors and potential donors
Advisory board members
Reason for Contact
To share and provide information, resolve problems, clarify issues,
exchange ideas, and collaborate on projects
To share and provide information, resolve problems, consult and
exchange ideas, collaborate, plan, focus stewardship efforts
Reason for Contact
To place orders, negotiate, resolve problems
To provide information, provide direction, assign and schedule
tasks, resolve problems
To meet their needs and expectations, share and provide
information, resolve problems, consult and exchange ideas, clarify
issues, gifts, negotiate services, and public relations with focus on
donor gift stewardship; provide and/or gather information, cultivate
and solicit major gifts, and handle public relations with focus on
donor gift stewardship
To provide information, provide direction, schedule tasks and
meetings, resolve problems
6. Indicate the minimum qualifications which are necessary in filling this position should it
become vacant. Please keep in mind the duties/responsibilities of the position rather than the
qualifications of the incumbent.
a.
Minimum educational level, including appropriate field, if any.
Bachelor’s Degree from a regionally accredited institution
b.
Minimum type and amount of work experience, in addition to the above required
education necessary for a person entering this position.
Bachelor’s Degree and four years, or a Master’s Degree and two years, of professional
experience in donor relations, development, non-profit management, fund raising,
alumni relations, public relations or marketing
Preferred Licenses or Certifications: None
c.
Indicate any license or certificate required for this position.
None
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