Item 3.A-April 11, 2014
ADMINISTRATIVE FACULTY POSITION DESCRIPTION QUESTIONNAIRE
To expedite and facilitate the PDQ review process, please send the PDQ and Org Chart electronically to
marshag@unr.edu for discussion and for initial review before routing PDQ for approval signatures.
Questions - call UNR Faculty HR at 682-6114
INSTRUCTIONS: See http://www.unr.edu/hr/compensation-and-evaluation for complete instructions.
Incumbent(s) Name (if applicable): Christina Cho
Position #(s): 16771
Current Title: Coordinator, Advising, Recruitment and
Current Range: 2
Retention (COS) (JCC:77059)
Department: Dean’s Office
College/Division: College of Science
Account #(s): 1311-114-2010
Action Proposed: (check all that apply)
( ) New position: Proposed Range:
Proposed Title:
(X) Title Change, Proposed Title: Director, Advising, Recruitment, and Retention (COS)
(X) Proposed Reassignment from Range 2
to Range
3
( ) Revised PDQ only (no change in range or title)
JCC (Current
( ) Line of Progression (show titles below)
or new HR
Range:
assigned):
I certify that the statements in this description are accurate and complete to the best of my knowledge.
____________________________________________________________
Employee’s Signature
__________________
Date
I/we have reviewed the statements in this form and they accurately reflect the job assignments.
____________________________________________________________
Immediate Supervisor’s Signature
__________________
Date
____________________________________________________________
Director/Chair/Dean
Jeffrey S. Thompson
Dean, College of Science
__________________
Date
Approved for Salary Placement Committee review.
____________________________________________________________
Pres / Vice Pres / Vice Prov Signature Stacy Burton
Vice Provost, Faculty Affairs
__________________
Date
Action Approved by the Provost/President (Completed by Faculty HR):
67539 Range:
3
Pos #(s): 16771
JCC:
EEO: 3A
Eff: 4/1/2014
Approved Title: Director, Advising, Recruitment, and Retention (COS)
Employee signs on “final” stamped approved PDQ and sends to HR for personnel file.
Employee Signature:_______________________________________________ __________________
Date
Printed Name: ____________________________________________________
Rev: 10/1/2012
Position Description – Manager, Advising, Recruitment and Retention (COS)
Page 2
1. Summary Statement: State the major function(s) of the position and its role in the
university. Attach an organizational chart with positions, ranges, and names for the division
which reflects the position in it as well as those supervised in the department. (This section is
used for advertisement of the position.)
The Manager, Advising, Recruitment and Retention, oversees academic advising and the assessment
of advising and training programs for academic advisors and faculty in the College of Science (COS).
The individual directs and coordinates retention and recruitment activities in COS and works with the
Dean to implement new programs in these areas. The incumbent is responsible for professionalizing
the entire undergraduate advising system within COS with approximately 2000 majors. The position
handles all marketing related activities. The position reports to the Dean, COS.
2. List the major responsibilities, including percentage of time devoted to each. Provide
enough detail to enable a person outside the department to understand the job (percentage
first with heading and then bulleted information).
20% - Academic Advising
 Provide academic advising, ensuring that undergraduates majors and minors within COS
receive the information and mentoring necessary for their retention within the institution
assuring timely progress toward graduation; handle more complex student advising
 Supplement the faculty advising received at the departmental level
 Train all new COS faculty and professional advisors and meet with them regularly to provide
updates
 Inform student, faculty, administration, and the public of current curriculum as well as
departmental, college, and university academic requirements and procedures
 Advise faculty advisors on policies, procedures, and processes related to advising
 Troubleshoot and resolve any issues or concerns related to advising COS undergraduate
students
 Plan, supervise and coordinate new and transfer student orientation sessions for COS
 Plan, supervise and coordinate COS welcome/advising events for incoming freshmen
20% - Coordination and Assessment of Advisement
 Train, supervise, and evaluate all professional academic advisors
 Oversee academic advising by COS faculty advisors: ensure accuracy of advising by acting as
liaison with college faculty; implement a comprehensive training program for college advisors;
design, implement, and maintain an ongoing program of evaluation of advising at the
departmental and program levels
 Supervise and coordinate mandatory advising for incoming COS freshmen, both at off-campus
events and in on-campus group and individual sessions as well as other groups of COS
students (e.g., second-semester freshmen, students on academic probation), as mandated by
higher administration
 Develop, implement, and maintain a program for the ongoing assessment of academic
advising in the college, and in each department and program of the college; work with the
dean and associate dean to implement a program recognizing excellence in academic
advising
 Coordinate the delivery of SCI 110 - First Year Experience: Science and Mathematics and SCI
310: Transfer Student Success, a course for entering students; serve as resource for others
teaching similar courses; teach up to 2 sections of SCI 310 per year
 Maintain COS website related to advising information and resources
Position Description – Manager, Advising, Recruitment and Retention (COS)
Page 3
30% - Recruitment
 Coordinate COS recruitment efforts: initiating, developing, and implementing specific
recruitment events and programs both on and off campus
 Develop and purchase all COS marketing and recruitment materials
 Develop and evaluate recruitment procedures and processes within the college
 Evaluate efficiency and effectiveness of recruitment events and procedures involving the COS;
cooperates with stakeholders to recommend improvements
 Design and oversee the maintenance of a COS recruitment database
 Improve and maintain COS website related to recruitment activity
 Supervise responses to email service to answer questions from students and public
 Train and supervise student ambassadors to assist at all COS recruitment activities and
functions
 Represent COS at all University-wide recruitment and outreach activities and events
20% - Retention and Outreach
 Plan, implement and coordinate retention strategies
 Implement strategies and programs to retain students who are currently on academic warning,
probation, and disqualification
 Track COS students nominated and selected for scholarships and other aid
 Facilitate student interaction with faculty and professional groups affiliated with the college
 Strengthen outreach efforts to local community and interest groups with particular attention to
underrepresented groups
 Recruit, train, and maintain student advisory board; meet with department student
representatives and ASUN senators each semester to get feedback and assess concerns
 Work with the student advisory board to get feedback, assess student concerns, and develop
new programs to recognize undergraduate student achievement
 Develop and implement procedures in conjunction with Admissions and Records to assess
retention by department; tracks changes over time
 Provide liaison between COS, other deans offices, and Student Services
 Promote the college and its programs to high schools, community colleges, and other
organizations in the community
10% - Student Support
 Serve as a liaison between COS and other campus offices including the offices of Prospective
Students, Admissions and Records, School of Medicine (BS/MD program), UNLV School of
Dental Medicine (BS-DMD), Residential Life, and other support services
 Participate in the university-wide Target 500 and Academic Advising Advisory Board
committees representing COS
 Nominate scholarship winners for COS scholarships
 Work with the Director of the WISE (Women in Science & Engineering) Living Learning
Community to market the program, help recruit participants, and assist in developing programs
and expectations
 Coordinate admissions process for BS-DMD program
 Work on special projects, as delegated by the Dean, related to the college’s mission in
advising, recruitment, and retention
Position Description – Manager, Advising, Recruitment and Retention (COS)
Page 4
3. Describe the level of freedom to take action and make decisions with or without
supervision and how the results of the work performed impact the department, division and/or
the university as a whole.
Level of Freedom:
The recruitment and retention of quality students is essential to the mission of the college and the
institution. Accessible and accurate advising is crucial to the achievement of those goals. The
Director’s responsibilities must be performed with autonomy and with a high degree of creativity and
initiative. The position consults the Dean in the strategic planning and mission of the advising,
recruitment and retention area for COS.
Impact:
Relaying incorrect information can delay a student’s progress or result in failure to retain the student.
Providing accurate information, whether advising or recruiting, means good public relations and, in
turn, increased recruitment and retention. The Director must be able to deal with diverse audiences;
excellence in this area has the potential to increase enrollment, open lines of communication, and
enhance the university’s image and effectiveness in the community.
4. Describe the knowledge, skills (to include cognitive requirement and verbal and written
communication), and abilities (to include task complexity, problem solving, creativity and
innovation) essential to successful performance of this job (in bullet format).
Knowledge of:
 College and university curriculum, as well as requirements for all college majors and minors
 Requirements and goals of college academic departments as they relate to undergraduates
 Issues, methods, and developments in academic advising and assessment of advising;
understanding of applicability to local situation
 Higher education recruitment and retention strategies
 Program assessment
Skills:
 Advising and counseling skills
 Excellent verbal and written communication skills to include public speaking and presentations
and in one-on-one advising sessions
 Time management and organizational skills
 Attention to detail
 Interpersonal skills
 Computer skills, including word processing, spreadsheets, graphics, database and statistics
for the maintenance of student records, database reports, monitoring of enrollment patterns,
and other matters related to advising, recruitment, and retention
 Supervisory and management skills
Ability to:
 Work productively and independently
 Exercise good judgment
 Coordinate college activities at mandatory advising and recruitment events, which generally
occur outside the regular business day requiring travel within and outside of Nevada
 Demonstrate creative problem solving
 Serve as an effective representative of the university to diverse audiences
Position Description – Manager, Advising, Recruitment and Retention (COS)


Page 5
Establish rapport and credibility with students, faculty, and parents
Be sensitive to the needs of students especially those with diverse ethnic, cultural, and
economic backgrounds, as well as first-generation college students
5. Describe the type of personal contacts encountered in performing the duties of the job.
Explain the nature and purpose of these contacts: i.e., to provide services, to resolve
problems, to negotiate.
Internal
Admissions & Records and
Office for Prospective Students
COS Development Director
Scholarship Office
Other college advisors and
coordinators
New Student Initiatives
School of Medicine and
University of Nevada, Las Vegas
UNLV School of Dental Medicine
Residential Life
Current Students
External
Prospective COS students
Community College, High
School and Transfer counselors
Reason for Contact
To resolve issues related to COS student advising audit reports,
requirements, and graduation related issues; to provide services
related to recruitment of prospective science students; coordinate
OPS’ involvement in COS recruitment/outreach events for
prospective students
To provide necessary COS student information related to
stewardship process for scholarships; advise on issues related to
scholarship criteria and eligibility
To provide information regarding scholarships for students for
scholarships
To provide information and discuss issues related to student
DARS reports, requirements, and graduation; serve on planning
committees; communicate and coordinate processes related to
advising and recruitment
To coordinate activities and events related to new student
orientation and welcome events for COS students
To provide services and coordinate advising for BS-MD and BSDMD programs’ student participants from COS; assist in
establishing timeline and deadlines for BS-MD and BS-DMD
programs
To answer questions about WISE Living Learning Community and
College of Science Living Learning Community and coordinate
COS recruitment/outreach events for prospective students
To provide information about COS, graduation requirements, and
programs, make appropriate referrals to other University offices
and to COS faculty advisors; resolve and help students navigate
through various processes related to advising and graduation;
notify students of graduation application status
Reason for Contact
To provide information about COS programs and graduation
requirements
To provide information about the college and COS programs and
requirements for graduation; make referrals to faculty advisors and
to other university offices
6. Indicate the minimum qualifications which are necessary in filling this position should it
become vacant. Please keep in mind the duties/responsibilities of the position rather than the
qualifications of the incumbent.
a.
Minimum educational level, including appropriate field, if any.
Bachelor’s Degree from a regionally accredited institution
Position Description – Manager, Advising, Recruitment and Retention (COS)
Page 6
b.
Minimum type and amount of work experience, in addition to the above required
education necessary for a person entering this position.
Bachelor’s Degree and four years, or a Master’s Degree and two years, of experience
in academic advising or in a Student Services related position
Preferred Licenses or Certifications: None
c.
Indicate any license or certificate required for this position.
None