Item 9.A-November 21, 2014
ADMINISTRATIVE FACULTY POSITION DESCRIPTION QUESTIONNAIRE
To expedite and facilitate the PDQ review process, please send the PDQ and Org Chart electronically to
marshag@unr.edu for discussion and for initial review before routing PDQ for approval signatures.
Questions - call UNR Faculty HR at 682-6114
INSTRUCTIONS: See http://www.unr.edu/hr/compensation-and-evaluation for complete instructions.
Incumbent(s) Name (if applicable): Kristin Van Gorder
Position #(s): 10682
Current Title: Director, Advising, Recruitment, & Retention(CLA)
Current Range: 3
(JCC:77686)
Department: Dean’s Office, Liberal Arts
College/Division: Office of Provost
Account #(s): 1101-112-0001
Action Proposed: (check all that apply)
( ) New position: Proposed Range:
Proposed Title:
( ) Title Change, Proposed Title:
( ) Proposed Reassignment from Range
to Range
( X ) Revised PDQ only (no change in range or title)
( ) Line of Progression (show titles below)
Range:
JCC (Current
or new HR
assigned):
I certify that the statements in this description are accurate and complete to the best of my knowledge.
____________________________________________________________
Employee’s Signature
__________________
Date
I/we have reviewed the statements in this form and they accurately reflect the job assignments.
____________________________________________________________
Immediate Supervisor’s Signature
Jane Detweiler, Associate Dean
__________________
Date
____________________________________________________________
Director/Chair/Dean
Heather K. Hardy, Dean, Liberal Arts
__________________
Date
Approved for Salary Placement Committee review.
____________________________________________________________
__________________
Pres / Vice Pres / Vice Prov Signature Stacy Burton, Vice Provost, Faculty Affairs Date
Action Approved by the Provost/President (Completed by Faculty HR):
77686 Range:
3
Pos #(s): 10682
JCC:
EEO: 3D
Eff: 11/1/2014
Approved Title: Director, Advising, Recruitment, and Retention (CLA)
Employee signs on “final” stamped approved PDQ and sends to HR for personnel file.
Employee Signature:_______________________________________________ __________________
Date
Printed Name: ____________________________________________________
Rev: 10/1/2012
Position Description – Director, Advising, Recruitment, & Retention (CLA)
Page 2
1. Summary Statement: State the major function(s) of the position and its role in the
university. Attach an organizational chart with positions, ranges, and names for the division
which reflects the position in it as well as those supervised in the department. (This section is
used for advertisement of the position.)
The Director, Advising, Recruitment and Retention, oversees academic advising, the supervision of
administrative faculty advisors, the assessment of advising, as well as training programs for faculty
advisors in the College of Liberal Arts (CLA). The individual directs and coordinates retention and
recruitment activities in CLA and works with the Associate Dean to implement new programs in these
areas. The incumbent is responsible for professionalizing the entire undergraduate advising system
within CLA with approximately 3500 majors.
2. List the major responsibilities, including percentage of time devoted to each. Provide
enough detail to enable a person outside the department to understand the job (percentage
first with heading and then bulleted information).
25% - Academic Advising
 Supervise and coordinate new and transfer student orientation sessions (at least 14 sessions,
and serving at least 600 students), including production of student handbook and presentation,
hiring and training of at least ten summer staff members
 Train all new administrative faculty advisors and faculty advisors and meet with them regularly
to provide updates
 Provide academic advising, ensuring that undergraduates majors and minors within CLA
receive the information and mentoring necessary for their retention within the institution
assuring timely progress toward graduation
 Advise administrative faculty advisors and academic faculty advisors on policy, procedures,
and processes related to advising
 Inform students, faculty, administration, and the public of current curriculum as well as
departmental, college, and university academic requirements and procedures
 Manage budget related to advising, and summer orientation activities
 Coordinate NCAA eligibility in conjunction with Admissions and Records and Wolf Pack
academic advisors
 Serve as a liaison for students who are transitioning from the Advising Center for Undecided
Students
 Supplement the faculty advising received at the departmental level (in particular when faculty
are not on contract)
30% - Coordination and Assessment of Advisement
 Supervise and coordinate mandatory advising for incoming CLA freshmen, both at off-campus
events and on-campus group and individual sessions as well as other groups of CLA students
(e.g., second-semester freshmen, students on academic probation), as mandated by higher
administration
 Train, supervise, and evaluate administrative faculty advisors
 Oversee academic advising by CLA faculty advisors: ensures accuracy of advising by acting
as liaison with college faculty; implements a comprehensive training program for college
advisors; designs, implements, and maintains an ongoing program of evaluation of advising at
the departmental and program levels
 Design, seek resources, implement, and maintain a program for the ongoing assessment of
academic advising in the college, and in each department and program of the college; works
with the Dean and Associate Dean to implement a program recognizing excellence in
academic advising
Position Description – Director, Advising, Recruitment, & Retention (CLA)
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Develop and implement mandatory advising for successful transition and degree completion
for transfer students
Coordinate implementation of advanced registration with Admissions and Records personnel
for incoming freshmen
Design plan for CLA advising center; determine organization and implementation of
supervision and training for staff and student employees.
Maintain CLA Content Management System for the website related to advising information and
resources
Promote the importance of study abroad experience through participation in CLA’s Study
Abroad Scholarship selections
20% - Retention
 Develop and implement procedures in conjunction with Admissions and Records and
Institutional Analysis to assess retention by department; tracks changes over time
 Design, implement and coordinate retention strategies
 Implement strategies and programs to retain students who are currently on probation,
dismissal or navigating the appeals process (excess credit, dismissal, financial aid, etc.)
 Coordinate with Associate Dean to maintain student advisory board; meet with department
student representatives and ASUN senators each semester for feedback and assess and
address concerns
 Assist Associate Dean to locate and/or select students for scholarships and other aid
 Collaborate with the Associate Dean and student advisory board for feedback, assess and
address student concerns, and develop new programs to recognize undergraduate student
achievement
 Manage budget related retention activities
 Coordinate e-newsletter and web content management for students that inform them of news
and deadlines in the College
 Facilitate student interaction with faculty and professional groups affiliated with the college
 Strengthen outreach efforts to local community and interest groups with particular attention to
Underrepresented groups
 Serve as a liaison between CLA, other deans offices, and Student Services
20% - Recruitment
 Coordinate recruitment efforts for the CLA: initiating, designing, and implementing specific
recruitment events and programs both on and off campus
 Strategically recruit National Merit, National Achievement, Hispanic Scholars, and students in
the 26+ ACT (SAT equivalent) range for the CLA
 Develop, assist with design and purchase all CLA marketing and recruitment materials
 Manage budget related to all recruitment activities
 Train and supervise student advisory board members to assist at all CLA recruitment activities
and functions
 Coordinate and participate in all university related Nevada Bound events, college fairs, transfer
student fairs, yield events, and individual high school visits
 Develop and evaluate recruitment procedures within the college
 Represent CLA at all university wide recruitment and outreach activities and events
 Evaluate efficiency and effectiveness of recruitment events and procedures involving the CLA;
cooperates with stakeholders to recommend improvements
 Improve and maintain CLA web page related to recruitment activity
 Designs and oversees the maintenance of a CLA recruitment database
 Supervise responses to email service to answer questions from students and public
5% Other
 Serve as a liaison between CLA and other campus offices including the offices of Prospective
Students, Admissions and Records, Career Studio, and other support services
Position Description – Director, Advising, Recruitment, & Retention (CLA)
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Coordinate projects for administrative assistant related to advising, recruitment and retention
Meet with CLA curriculum committee to advise on new course and program proposals
Work on special projects, as delegated by the Dean or Associate Dean, related to the college’s
mission in advising, recruitment, and retention
3. Describe the level of freedom to take action and make decisions with or without
supervision and how the results of the work performed impact the department, division and/or
the university as a whole.
Level of Freedom:
The recruitment and retention of quality students is essential to the mission of the College and the
institution. Accessible and accurate advising is crucial to the achievement of those goals. The
Director’s responsibilities must be performed without direct supervision and with a high degree of
creativity and initiative.
Impact:
Relaying incorrect information can delay a student’s progress or result in failure to retain the student.
Providing accurate information, whether advising or recruiting, means good public relations and, in
turn, increased recruitment and retention. The Director must be able to deal with diverse audiences;
excellence in this area has the potential to increase enrollment, open lines of communication, and
enhance the university’s image and effectiveness in the community.
4. Describe the knowledge, skills (to include cognitive requirement and verbal and written
communication), and abilities (to include task complexity, problem solving, creativity and
innovation) essential to successful performance of this job (in bullet format).
Knowledge of:
 College and university curriculum, as well as requirements for all college majors and minors
 Requirements and goals of college academic departments as they relate to undergraduates
 Issues, methods, and developments in academic advising and assessment of advising;
understanding of applicability to local situation
 Higher education recruitment and retention strategies
 Program assessment
 Strategic planning
Skills:
 Advising and counseling skills
 Excellent verbal and written communication skills to include public speaking and presentations
and in one-on-one advising sessions
 Time management and organizational skills
 Attention to detail
 Interpersonal skills
 Supervisory and management skills
 Computer skills, including word processing, spreadsheets, graphics, database and statistics
for the maintenance of student records, database reports, monitoring of enrollment patterns,
and other matters related to advising, recruitment, and retention
 Event planning
Ability to:
 Work productively and independently
 Exercise good judgment
Position Description – Director, Advising, Recruitment, & Retention (CLA)
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Coordinate college activities at mandatory advising and recruitment events which generally
occur outside the regular business day requiring travel within and outside of Nevada
Demonstrate creative problem solving
Serve as an effective representative of the university to diverse audiences
Establish rapport and credibility with students, faculty, and parents
Be sensitive to the needs of students especially those with diverse ethnic, cultural, and
economic backgrounds, as well as first-generation college students
5. Describe the type of personal contacts encountered in performing the duties of the job.
Explain the nature and purpose of these contacts: i.e., to provide services, to resolve
problems, to negotiate.
Internal
Admissions & Records and
Office for Prospective Students
Scholarship and Financial Office
Other college advisors and
coordinators
New Student Initiatives
CLA Faculty Advisors and
Department Chairs
Center for Undecided Students
Career Studio
Vice Provost, Undergraduate
Education
Disability Resource Center
Office of Student Conduct
External
Prospective CLA students,
parents and families
Community College, High
School and Transfer counselors
Reason for Contact
To resolve issues related to CLA student advising audit reports,
requirements, and graduation related issues; to provide services
related to recruitment of prospective CLA students; coordinate
OPS’ involvement in CLA’s recruitment/outreach events for
prospective students
To provide information regarding scholarships and financial aid for
students
To provide information and discuss issues related to student audit
reports, requirements, and graduation; serve on planning
committees; communicate and coordinate processes related to
advising, recruitment and retention
To coordinate activities and events related to new student
orientation and welcome events for CLA students
To coordinate communication regarding academic advising
policies and procedures to ensure quality advising
Coordinate communication to advisors for assisting students
transitioning from undecided majors to declared majors in CLA
Develop and coordinate programs linked to CLA majors and
career planning (including internships)
To discuss, plan, implement, and assess key recruitment and
retention initiatives
To coordinate services for students who are referred to the college
by DRC
To notify and document instances with student conduct issues or
interventions
Reason for Contact
To provide information about CLA programs and graduation
requirements
To provide information about the college and CLA programs and
requirements for graduation; make referrals to faculty advisors and
to other university offices
6. Indicate the minimum qualifications which are necessary in filling this position should it
become vacant. Please keep in mind the duties/responsibilities of the position rather than the
qualifications of the incumbent.
a.
Minimum educational level, including appropriate field, if any.
Master’s Degree from a regionally accredited institution
Position Description – Director, Advising, Recruitment, & Retention (CLA)
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b.
Minimum type and amount of work experience, in addition to the above required
education necessary for a person entering this position.
Master’s degree and two years of experience in academic advising or in a Student
Services related position
Preferred Licenses or Certifications: None
c.
Indicate any license or certificate required for this position.
None