Tugas – Multiple Choice : System Operations & Support
1. Systems support is:
A. the day-to-day, week-to-week, month-to-month and year-to-year execution of an
information system's business processes and application programs.
B. the construction of the new system and the delivery of that system into production.
C. the development, installation and testing of system components.
D. the on-going technical support for users, as well as the maintenance required to fix any
errors, omissions or new requirements that may arise.
E. All of the above
2. The central repository:
A. stores all system models and detailed specifications.
B. is a data store of accumulated system knowledge.
C. stores the actual application programs that have been placed into production.
D. both A and B.
E. none of the above.
3. The program library:
A. stores all system models and detailed specifications.
B. is a data store of accumulated system knowledge.
C. stores the actual application programs that have been placed into production.
D. includes all the actual business data created and maintained by the production
application programs.
E. none of the above.
4. The business data:
A. stores all system models and detailed specifications.
B. is a data store of accumulated system knowledge.
C. stores the actual application programs that have been placed into production.
D. both A and B.
E. none of the above.
5. The four system support activities are:
A. unit testing, system testing, technical support, program maintenance
B. technical support, program maintenance, system recovery, system enhancement
C. program maintenance, system recovery, system testing, user training
D. system recovery, system enhancement, system testing, system maintenance
E. system enhancement, technical support, system testing, program testing
6. Regression testing:
A. ensures that the stand-alone program fixes the bug without undesirable side effects to
the program.
B. includes all the actual data created and maintained by production application
programs.
C. extrapolates the impact of the changes on program and application throughput and
response time from the before and after results using the test data
D. is the test performed on individual events or modules of a program.
E. ensures that the entire application, of which the modified program was a part, still
works.
7. Unit testing:
A. ensures that the stand-alone program fixes the bug without undesirable side effects to
the program.
B. includes all the actual data created and maintained by production application
programs.
C. extrapolates the impact of the changes on program and application throughput and
response time from the before and after results using the test data
D. is the test performed on individual events or modules of a program.
E. ensures that the entire application, of which the modified program was a part, still
works.
8. System testing:
A. ensures that the stand-alone program fixes the bug without undesirable side effects to
the program.
B. includes all the actual data created and maintained by production application
programs.
C. extrapolates the impact of the changes on program and application throughput and
response time from the before and after results using the test data
D. is the test performed on individual events or modules of a program.
E. none of the above.
9. Code conversion:
A. restructures the modular organization and/or logic of the program.
B. translates the code from one language to another.
C. ensures that the stand-alone program fixes the bug without undesirable side effects to
the program.
D. factors out existing, redundant code into subprograms that are easier to maintain.
E. ensures that the entire application, of which the modified program was a part, still
works.
10. Code slicing:
A. restructures the modular organization and/or logic of the program.
B. translates the code from one language to another.
C. ensures that the stand-alone program fixes the bug without undesirable side effects to
the program.
D. factors out existing, redundant code into subprograms that are easier to maintain.
E. ensures that the entire application, of which the modified program was a part, still
works.