1. Tugas – True Or False : System Operations & Support

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Tugas – True Or False : System Operations & Support
1. Systems support is the day-to-day, week-to-week, month-to-month and year-to-year
execution of an information system's business processes and application programs.
A. True
B. False
2. The central repository stores the actual application programs that have been placed into
production.
A. True
B. False
3. The business data includes all the actual data created and maintained by production
application programs like conventional files, relational databases, data warehouses and any
object databases.
A. True
B. False
4. Systems support cannot be broken down into actual phases that a support project must
perform like systems analysis, design, and implementation can.
A. True
B. False
5. Since most software defects or bugs have been worked out in prior phases by testing,
program or system maintenance is an unnecessary and often skipped activity of systems
support.
A. True
B. False
6. System recovery means the systems analyst and technical support specialists restore a
system's files and databases and restart the system.
A. True
B. False
7. Technical support is only necessary when there hasn't been proper training and
documentation.
A. True
B. False
8. The sole reason for system enhancement would be in response to a decision to use a new
technology (a new version of software or different hardware).
A. True
B. False
9. Unit testing extrapolates the impact of the changes on program and application throughput
and response time from the before and after results using the test data and current
performance.
A. True
B. False
10. Control flow knots are the number of unique paths through a program. Ideally, the fewer,
the better.
A. True
B. False
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