IT PBA 2007-2009
December 3, 2007
Introductions
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52.5 full-time IT service employees
52 part-time/work study ITS employees
51 department IT staff
63 committee members outside ITS
2007-2008 Operating Budget
 OIT $1,462,274 - 5 FTE (includes Security & DBA)
 TSS $1,030,237 - 11 FTE
 Infrastructure/phone $2,258,588 - 20.5 FTE
 Admin Computing $1,401,708 - 16 FTE
 Total institutional budget $6,152,807 - 52.5 FTE
– 5.286% of total institutional budget
– Additional $1,626,812 (state, soft, one-time, etc.)
 Total Budget $7,779,619
Accountability
 Thank you for your support
 Allocated to IT since PBA - November 2006
– Salaries
– Luminis System Admin – Hired – started Thursday
– Web Developer – Hired
– Wireless Technician - Hired
– Hourly
– HelpDesk $30,000 – covered existing hourly resources
– On-going
– $100,000 – S&E funds – Training & equipment – allocated to departments
– $300,000 – Wireless including salary above – implemented & spent ahead
– One-time
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$700,000 – infrastructure servers, network, approx 1 year (1/7th)
$125,000 – Firewall (actual expenditure $155,000) – purchased & being installed
$126,000 – Classroom Technology including west campus (Academics) – in process
$170,000 – Sun System Upgrade (done fall break move to UVU)
$300,000 – TouchNet implement & first two years (in planning stages)
$122,500 – DegreeWorks purchase & consulting/training (contract signed)
$15,351 – Fiber Canyon Park – fiber to park - waiting on final contract
$110,000 – Title III project funding for ODS/EDW – ODS running, EDW scheduled
Accountability
 Major successes
– Free wireless for campus
– SUN hardware replacement
– UVU domain for Banner & UVLink (Luminis)
– ODS implementation
– Other major projects (see handout)
Develop, refine, and integrate campus master
plans, including funding priorities, to direct
the planning process for future growth
Pursue the implementation of the campus facilities
and information technology master plans
Planning requests
IT Master Plan - changes & updates - review & adopt
Plan for this year - See handout of projects &
infrastructure budget for 07-08
Plan for next year - based on PBA process, internal
and state funding
In the future we need to look at:
– Life-cycle planning for infrastructure, computers, growth,
projects, etc.
– Look at what is already being spent - look for efficiencies,
reallocations
Strategic Directions
Primary focus
 Transition to UVU
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Working on state initiative for High Performance Computing
Server, Web services and Web site migration
Lifetime portal available for alumni
Working on policies for IT & security
 Distinctive educational opportunities
• Support college with IT resources
• Engaged learning through technology tools
• Distance education, satellite campuses etc.
 Programs & Services to Recruit & Retain
• UVU website as a recruiting tools
• Hobsons, Title III, ODS, DegreeWorks, TouchNet, etc
• Support good customer service for and through technology
Strategic Directions Operational needs
 Manage & Expand resources for mission/growth
• IT Master Plan
• Working with State CIO’s group & UEN for state funding
• Providing environment for faculty, staff & students!
 Attract, retain & develop faculty & staff
• Invested in training
• Hiring process, technology tools to retain, etc.
 Foster professionalism, collaboration,
communications, transparency
• Communications & Information tools
• Technology & professionalism
• Security
Budget priorities
1.
2.
3.
4.
5.
Positions to support college at the current level of
expectations & needs
Funds for existing IT infrastructure
Projects to support strategic directions
Stay current with growth & best practices
Promote & support innovation & automation
Internal PBA process - sorted through over $10 million in requests
• Ensure adequate staff to support
excellence in programs and services
Request #1
HelpDesk Technician
 $57,922 full-time technician salary base
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Supporting 112 new employee this year
More phone calls each year
Supporting more student services
****Computers per tech (admin)
30000
25000
– IT Steering Committee request
also
20000
15000
10000
Over 4000 computers on campus
5000
0
132
364375
178
4046
27
6527
2706
1115
797
5040
6457
23
20
10172
5
25
19
6968
8
2873
692
28
56
9863
3 Undoc
943 Greate
2088 Less th
Less th
3138
775
14665
9120
15669
Request #2
Banner Security Officer
 $86,740 salary base
Requested by EAMT & functional areas
Protecting data through security is important!
Top 5 concern of CIOs in higher education
Secure sensitive information & audit access
Stop the improper flow of sensitive information
• Review and align academic and
institutional policies with best
practices of peer institutions
Request #3
Existing IT Infrastructure
 Request $100,000 base
$496,000 one-time (move toward base funding later)
– Funding for 1 year replacement and progress to base funding of Infrastructure
$6.5 million infrastructure with 7 year life
– Network, Servers, Other (Wiring, UPS, Phone, Rooms, prox. locks, etc.)
DLC adds $535,566 in network infrastructure
Request #4
Existing Software/IT contracts
 $30,182 base
Software & Maintenance
– 5% increase on existing $603,629 = $30,182
(these are licenses/contracts not covered by state funds)
– Additional needs – look for internal/state funding
• New software/hardware (telephone upgrade, soft phone) ($35,000 one-time)
• Security appliances & software funding ($30,000)
Request #5
Oracle Developer
 $86,470 salary base
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ODS & Title III to support (1/2 year from grant)
3 more IR specialist to support
Growing number and complexity of requests
Retention initiative!
Request #6
Google Search Appliance
 $50,000 one-time
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Better search capabilities on website
Better control of search outcomes
Discussed & recommended by SWAT/UVWAC
Request #7
Virtual Lab Phase I
 $20,000 one-time
– Use to support demo project and up to 50
concurrent users
 Use students funds?
 On-going money needed later
• Fully develop distance education, extended
learning programs, summer programs, and
satellite campuses/facilities
Request #8
Data Center & wireless in DLC
 SAN
$450,000
 Data center infrastructure $348,850
 Wireless in DLC
$144,000
O
O
O
Current SAN is reaching limits and is 5 years old
High performance computing power & space
Aging server rooms
Out of space
Request #9
Automation System support
 $57,922 salary base
 Growth of systems & locations
– 24 systems to 39 systems
– Existing systems support 31
25
more locations/clients
20
 Systems include:
One-Card, imaging, scheduling, advising,
One-stop, loan management, antivirus, billing,
credit card systems, PE checkout, Crystal, etc.
15
Major systems
Mid level
Small systems
10
5
0
06-07
now
plan
Request #10
hourly money
 $60,000 hourly – prefer base but one-time is OK
 The following prioritized needs have been identified
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WDS – One-time immediate $40k
Automation – $25k
Security - $25k
OIT support- $25k
HelpDesk $30k
Infrastructure $22k
WDS on-going 40k
Telephone services (soft to hard funded)
Media services hourly
Request #11
Network & Desktop Security
 $57,922 salary base
Protecting data through security is important!
2000 attacks per hour, 31% of network traffic
Top 5 concern of CIOs in higher education
Second biggest concern is cleaning up old data
from desktops and laptops and protecting them
• Review and align academic and
institutional policies with best
practices of peer institutions
Request #12
Video/cable system upgrade
 $35,000 for Phase I one-time
Limited channels to areas of campus that
can’t currently receive it.
Expands possibilities for academic resources
Future of cable systems
Others that we support
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Retention & training initiatives for current employees
Director Academic Computing $85,740
Digital Signage position $50,000
Emergency Communications (state funding)
Business Office Business Analysis (IT position)
Media
Media life cycle $120,000 on-going
SRS & computers in classroom (or laptops) - $60,000
Video Surveillance
UEN room upgrades
Media enhanced classrooms build out/ equipment check out
7. Software serving (virtual labs) - $100,000 on-going
8. Computers in labs and offices R&R - $400,000
9. State disaster recovery project – State funding
10. Turnitin 3 year contract - $70,000
11. Faculty notebook computer initiative - $100,000
12. DLC commons – R&R and support (to Center for Student Computing)
13. MicroFiche Scanner
Funding Opportunities
 State Higher Education Initiatives
– Software
– Infrastructure one-time
– Disaster recovery
– Emergency communications
 IT infrastructure Bill
 Internal Reallocations
 PBA process
Summary- Prioritized Requests
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 3
HelpDesk Technician
Banner Security Officer
Network, Server, Storage, Backup Infrast.
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Software & Maintenance increases
Oracle Developer
Google Search Appliance
Data Center & wireless in DLC
4
5
6
7
• SAN
• Data center infrastructure
• Wireless in DLC
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8
9
10
11
12
13
$57,922
$86,740
$100,000
$496,000
$30,182
$86,740
$50,000
$942,850
Base
B
B
O
B
B
O
O
$57,922
$20,000
$60,000
$57,922
$35,000
B
O
B/O
B
O
$450,000
$348,850
$144,000
Automation Support Position
Virtual Lab phase I
Hourly Money
Security Technician
Video Upgrade Phase I
Other Campus Priorities listed above