Planning, Budgeting, and Accountability Presentation to I.T. 2009-2010 Student Computing The Student Computing department has been established to provide computing resources, technical support and information systems that enhance the educational experience of the students of Utah Valley University. 5 – Open Labs Loft, Fishbowl, Greenhouse, Wasatch, Info Commons 14 – Academic Labs (2) Education,(2) BEHS, (2) Language, NG, Multi Cultural, Trio, CTE, (3) CSSE and CACC, Athletics 62 Kiosks and Classroom computers System administration of: UVlinx, UVlinxADM, CSCSQL, PServer, UVDL, Autouser, CSC, Faronics, Winselect and SC Accounting for 72 Printers 522+ total PC’s Darel Hawkins, Director B.S., CNE, MCSE, CCNA, Network+, Server+, A+, ITIL Andrea Oldroyd, Technician III A.S., CNA, Network+, A+, MCP Kimberly Leseberg, Technician III B.S., MCP David Durtschi, PT Support Technician I 14 part-time Lab Assistants Student Fees All soft funded positions All department current & operating expenses 50% Technician III Hard Funded Student Government Report annually on use of student fees Direction on projects and initiatives Information Technology Supervisory role of staff and projects Fall 08- Spring 09 LAB TOTAL TOTAL STUDENTS LOGINS TOTAL COMPUTERS SINGLE AVG PER SIGN ON COMPUTER LOFT 5,222 5,059 47,901 48,096 56 1,362 1,515 855 859 GREEN HOUSE 6,031 6,613 38,531 38,261 25 1,684 2,064 1,541 1,530 FISHBOWL 4,592 3,875 24,334 17,399 29 1,603 1,514 901 600 WASATCH 180 200 2,175 1,643 22 27 52 99 75 N/A 69,668 103 N/A 1,894 N/A 676 INFO N/A COMMONS 7,737 Lab Printing 2008 – 2,778,396 Lab Printing 2009 – 2,395,605 Donated time and resources to CSSE and CACC for new Labs. Not Funded yet-NG not reimbursed Developed a new windows update strategy for Labs Replaced computers in Greenhouse, Loft, Behavioral Science , Trio, and Education Implemented a new Faronics server for Deepfreeze Setup Athletics lab with virtual desktops donation Move servers from SC 116 to the DLC New training program for Lab Assistants Installation of Camera’s for monitoring Labs Time organization Setting expectations Meeting demands for network, file, applications and printer access for laptops Reduce the support impact of newly implemented technologies on the helpdesk. Manage employees better Move all kiosks to virtual desktop for better reliability and manageability Migrate student accounts to the new UVU tree when the solution has been tested and is production ready Application Server Student computer rental Program – Space needed Training for ESX servers and VDI Standardization of Virtual Desktop Implementation of new Labstats Program *Labstats will be installed campus wide Complete virtual kiosks with Winselect Student Employee incentive program