viii
TABLE OF CONTENTS
CHAPTER
TITTLE
CHAPTER 1
PAGE
Tittle Page
i
Declaration page
ii
Dedication Page
iv
Acknowledgement
v
Abstract
vi
Table of Contents
viii
List of Table
xiv
List of Figure
xvi
List of Abbreviation
xviii
List of Appendices
xix
INTRODUCTION
1.0
Introduction
1
1.1
Background of the Studies
2
1.2
Problem Statement
7
1.3
Objective of the Research
8
1.4
Scope of the Research
8
1.5
Important of the Research
9
1.6
Brief Methodology
9
1.6.1 Stage 1: Problem Statement
11
1.6.2 Stage 2: Data Collection
11
1.6.3 Stage 3: Data Analysis
12
1.6.4 Stage 4: Conclusion
12
ix
1.7
Research in the Same Discipline by Others
13
1.7.1 Critical Success Factors for the Construction
Organization
13
1.7.2 Critical Contractor-Related Factors
Influencing Project Management Success In
Malawi‟s Building Construction
14
1.7.3 Critical Success Factors of Project
Management For Brunei Construction
Project: Improving Project Performance
1.8
15
Organization of the Thesis
16
1.8.1 Chapter 1 – Introduction
16
1.8.2 Chapter 2 – Literature Review
16
1.8.3 Chapter 3 – Research Methodology
17
1.8.4 Chapter 4 – Data Collection and Analysis
Data
17
1.8.5 Chapter 5 – Conclusions and
Recommendations
CHAPTER 2
17
LITERATURE REVIEW
2.0
Introduction
18
2.1
Definition
19
2.1.1 Definition of Success
19
2.1.2 Definition of Success Factor
20
2.1.3 Definition of Critical Success Factor
20
2.1.4 Definition of Strategy
21
2.1.4 Definition of Project Management
22
2.1.5 Definition Construction Project Management 24
2.2
2.3
The Role of Project Management in Achieving
Project Success
25
Construction Project Management Factors
26
2.3.1 Method
27
2.3.2 Man Power
28
2.3.3 Material
29
2.3.4 Machinery
30
x
2.4
2.3.5 Money
31
2.3.6 Process Management
32
Success Factors
33
2.4.1 How to Develop a Good Critical Success
Factors (CSFs)
33
2.4.2 Determinants of Construction Project
Success
35
2.4.3 Success Criteria and Success Factor on
Project Management
41
2.4.4 Critical success factor for construction
projects
43
2.4.5 Summary of Project Management Success
Factors
2.5
2.6
2.7
44
Contractor
46
2.5.1 General Contractors
47
2.5.2 Specialty Contractors
47
2.5.3 Indonesian Contractor
48
2.5.4 Organization Structure of Contractor
49
Project Manager
51
2.6.1 The Role of The Project Manager
52
2.6.2 Attributes of The Project Manager
55
2.6.3 Responsibilities of Project Manager
56
River Normalization Project
59
2.7.1 Project
59
2.7.2 River Normalization Project
60
2.7.3 Technology Use in The River Normalization
Project
61
2.7.3.1 Technology Use in Indonesia
61
2.7.4.2 Technology Use in Malaysia
66
2.7.4 The Existing Problems in Managing the
River Normalization Projects
72
2.8
Questionnaire Variable
75
2.9
Summaries
77
xi
CHAPTER 3
RESEARCH METHODOLOGY
3.0
Introduction
78
3.1
Research Methodology
78
3.2
Literature Review
79
3.3
Data Collection
80
3.3.1 Questionnaire Research
80
3.3.1.1 Part I: Information Survey
81
3.3.1.2 Part II: Factor Success of Project
Management in Managing Project
Success
81
3.4
Data Analysis
83
3.5
Summary
84
CHAPTER 4
DATA ANALYSIS AND RESULT
4.0
Introduction
86
4.1
Respondent Background Information
86
4.1.1 Distribution Questionnaire
87
4.1.2 Company Background
88
4.1.3 Role of Respondent
89
4.1.4 Respondent Experience
90
4.1.5 River Normalization Project Involvement
91
4.1.6 Cross Analysis Project vs. Contractor and
Respondent
4.2
93
4.1.7 Cross Analysis Contractors vs. Respondent
94
Analysis of Result
94
4.2.1
Critical Success Factors on the River
Normalization Project
4.2.2
98
Critical Success Factor on Each Group
Factor
102
4.2.2.1 Process Management
103
4.2.2.2 Man Power
104
4.2.2.3 Material
105
xii
4.3
4.2.2.4 Machinery
106
4.2.2.5 Method
107
4.2.2.6 Money
108
Respondent‟s strategy in Managing the River
Normalization Project to be More Successful
110
4.3.1 Respondent‟s Strategy in the Process
Management
110
4.3.2 Respondent‟s Strategy in Managing the Man
Power
113
4.3.3 Respondent‟s Strategy in Managing the
Material
116
4.3.4 Respondent‟s Strategy in Managing the
Machinery
118
4.3.5 Respondent‟s Strategy in Managing the
Method
119
4.3.6 Respondent‟s Strategy in Managing the
Money
4.4
4.5
CHAPTER 5
123
Suggestion for a better performance of project
management in managing the river normalization
125
4.4.1
Process Management
125
4.4.2
Man Power
126
4.4.3
Material
127
4.4.4
Machinery
128
4.4.5
Method
128
4.4.6
Money
129
Summary
130
CONCLUSIONS AND RECOMENDATIONS
5.0
Introduction
131
5.1
Conclusions
131
5.1.1 Critical Success Factor on River
Normalization Project Success
132
xiii
5.1.1
Respondent‟s strategy in Managing the River
Normalization Project to be More Successful 133
5.2
Suggestion for Further Study
135
REFERENCES
136
APPENDICES
142
xiv
LIST OF TABLES
TABLE NO
2.1
TITTLE
PAGE
Summary of literature reviews on critical success factors
for project success (Kuen et.al. 2009)
38
2.2
Cause Of Project Failures (Robert Block, 1983)
39
2.3
Factors affecting the success of construction projects
(Chan, 2004)
2.4
Summary of literature reviews on critical success factors
for project success
2.5
44
45
The Example of Projects of River Normalization in
Indonesia
60
2.6
Research variables
75
3.1
Six main categories of factors in the research
82
4.1
The distribution of research questionnaire
87
4.2
Respondent‟s companies background information
88
4.3
The role of the respondents in the project team
89
4.4
Respondent‟s experience in managing projects
90
4.5
Respondent‟s involvement in managing the river
normalization project
92
4.6
Cross analysis poroject vs. contractor and respondent
93
4.7
Cross analysis contractor vs. respondent
94
4.8
Critical Success Factors in managing the river
normalization projects success
4.9
4.10
96
Critical success factors that most influence in managing
the project success
99
Ranking of critical success group factor
102
xv
4.11
Ranking of critical success factor on process
management
103
4.12
Ranking of success factor on manpower management
104
4.13
Ranking of success factor on material management
105
4.14
Ranking of success factor on machinery/equipment
management
106
4.15
Ranking of success factor on method management
107
4.16
Ranking of success factor on money management
109
xvi
LIST OF FIGURES
FIGURE NO
1.1
TITTLE
PAGE
Riverbank protection work on the Normalization of
Mookervart River Project, Jakarta
1.2
4
Riverbank protection with Wellguard pre-cast retaining
wall (Yii Hing, 2007)
4
1.3
Dredging of the Riverbed by Pontoon Excavator
5
1.4
Finished work on the Normalization of Mookervart River
Project, Jakarta
6
1.5
Research Methodology Flow Chart
10
2.1
The Iron Triangle (Atkinson, 1999)
23
2.2
Success Criteria and Success Factors (Maimun et.al.,
2006)
2.3
41
Organization of a large construction firm (Harpal Singh,
1981)
51
2.4
The Components of Technology
62
2.5
The Materials: Sheet Pile Concrete and Back Pile
63
2.8
Handling material by Crawler Crane and Piling by Pile
Driver
63
2.9
Piling into soil using Pile Driver
64
2.10
Dredging of the riverbed by Pontoon Excavator
64
2.11
As Built condition on river normalization project
65
2.12
The component of Wellguard System (Yahya, 2011)
66
2.13
Wellguard Reinforced Concrete Pile (Yii Hing)
67
2.14
Wellguard Curved Slab (Yii Hing, 2007)
67
2.15
Lifting and Slotting Curved Slab into Position (Yii Hing,
2007)
68
xvii
2.16
Aligning and Insert Curved Slab into Soil Position (Yii
Hing, 2007)
2.17
Lifting and Slotting Pile into Position Position (Yii Hing,
2007)
2.18
70
Before and after condition project in Sg. Lenek, Cha‟ah,
Johor with WELLGUARD System (Yahya, 2011)
2.22
69
Before and after condition project in Sg. Buloh, Petaling,
Selangor with WELLGUARD System (Yahya, 2011)
2.21
69
Figure 2.19: Piling into soil using Excavator (Yii Hing,
2007)
2.20
69
Aligning Pile Using Bubble Ruler Position (Yii Hing,
2007)
2.19
68
70
Before and after condition project in Parit Semerah,
Pontian, Johor with WELLGUARD System (Yahya,
2011)
2.23
71
Before and after project condition in Dataran Jps,Sungai
Langat, Ulu Langat with WELLGUARD System
(Wellguard Catalog, 2011)
2.24
71
Before and after project condition in Kuala Sg. Rimba
Terjun, Pontian, Johor with WELLGUARD System
(Wellguard Catalog, 2011)
72
3.1
Five ordinal measures of important by Likert Scale
82
4.1
The distribution of research questionnaire
87
4.2
The role of the respondents in the project team
89
4.3
Respondent‟s experience in managing projects
90
xviii
LIST OF ABBREVIATIONS
CSF
=
Critical Success Factor
CSFs
=
Critical Success Factors
RNP
=
River Normalization Project
RI
=
Relative Index
CEO
=
Chief Executive Manager
SPC
=
Sheet Pile Corrugated
RC
=
Reinforced Concretepile
Eng. Mgr.
=
Engineer Manager
Const. Mgr
=
Construction Manager
Proj. Mgr.
=
Project Manager
Prod. Mgr.
=
Production Manager
Chief Prod. Mgr.
=
Chief Production Manager
PT. BA
=
PT. Brantas Abipraya
PT. PP
=
PT. Pembangunan Perumahan
PT. Adhi
=
PT. Adhikarya
xix
LIST OF APPENDIX
APPENDIX
A
TITTLE
PAGE
Questionnaire Form
143