vii CONTENTS CHAPTER TITLE DECLARATION DEDICATION ACKNOWLEDGEMENT ABSTRACT ABSTRAK CONTENTS LIST OF TABLES LIST OF FIGURES LIST OF ABBREVIATIONS LIST OF APPENDICES PAGE ii iii iv v vi vii xiv xix xxi xxii CHAPTER I INTRODUCTION 1.1 Introduction 1 1.2 Background of Problems 2 1.3 Statements of Problems 7 1.4 Objectives of Research 8 1.5 Research Questions 9 1.6 Theoretical Framework 9 1.7 Rationale of the Research 12 1.8 Significance of the Research 13 1.8.1 13 Campus Learner 1.8.2 Lecturer 14 1.8.3 14 University 1.9 Scope and Limitation of the Research 14 1.10 Definition 15 1.10.1 Information and Communication Technologies (ICT) 15 viii 1.11 1.10.2 Mobile Learning (M-Leaming) 15 1.10.3 Electronic Learning (E-learning) 16 1.10.4 Learning Management System (LMS) 16 1.10.5 Moodle 16 1.10.6 Mobile Learning Engine (MLE) 16 1.10.7 Mobile Interactive Learning Objects (MILOs) 17 1.10.8 Technology Acceptance Model (TAM) 17 Conclusion 17 CHAPTER II LITERATURE REVIEW 2.1 Introduction 19 2.2 From E-learning to M-leaming 19 2.3 Mobile Learning (ML) 21 2.3.1 Mobile Learning Tool 22 2.3.2 Mobile Learning Characteristics 23 2.3.3 Mobile Learning Environment 24 2.3.4 Advantages of Mobile Learning 25 2.4 Research about Students’ Readiness, Perception towards Mobile Learning 2.5 Research about Students’ Acceptance towards Mobile Learning 2.6 2.7 26 28 Mobile Learning as an Additional Tool and Communication Tool 28 Learning Management System (LMS) 30 2.7.1 Moodle: Open Source Learning Management System (LMS) 30 2.7.2 E-learning with Moodle 32 2.7.3 M-Leaming with Moodle 33 2.7.4 Mobile Learning Engine (MLE) 34 ix 2.8 Mobile Interactive Learning Object (MILO) 35 2.9 Technology Acceptance Model (TAM) 36 2.10 Educational Learning Theory 37 2.11.1 Constructivist Learning 38 2.11.2 Socio Constructionist Learning 38 Instructional Design Model 39 2.11.1 Analysis Phase 40 2.11.2 Design Phase 41 2.11.3 Development Phase 41 2.11.4 Implementation Phase 41 2.11.5 Evaluation Phase 42 Conclusion 42 2.11 2.12 CHAPTER HI RESEARCH METHODOLOGY 3.1 Introduction 44 3.2 Research Design 44 3.3 Stage One Survey - Survey on the Readiness and 3.4 Perceptions of Postgraduates towards Mobile Learning 46 3.3.1 Research procedure 47 3.3.2 Quantitative Research Sampling 48 3.3.3 Research Instrument 48 3.3.4 Pilot Study/ Validity of the Instrument 52 3.3.5 54 Data Analysis (Quantitative Data Analysis) Second Stage Survey - Survey on Postgraduates’ Acceptance in Adopting Mobile Learning and their intention to use Mobile Learning. 57 3.4.1 Research Procedur 58 3.4.2 Mixed-Method Research Sampling 58 3.4.3 Research Instrument 59 X 3.4.3.1 Quantitative Part (Questionnaire) 59 3.4.3.2Qualitative (Interview) 64 3.4.4 Data Analysis 3.5 65 3.4.4.1 Data Analysis for Quantitative Part 65 3.4.4.2 Data Analysis for Qualitative Part 68 Instructional Design Model for Mobile Learning Project 68 3.5.1 Analyse Phase 69 3.5.2 Design Phase 71 3.5.3 Development Phase 72 3.5.4 Implementation Phase 73 3.5.5 Evaluation Phase 74 3.6 Project Flowchart 75 3.7 Conclusion 76 CHAPTER IV RESULTS AND DATA ANALYSIS 4.1 Introduction 77 4.2 Results of the Study (First Stage Survey) 78 4.3 Demographic Information of the Respondents 78 4.3.1 Respondents’ Gender 78 4.3.2 Respondents’ Mobile Phone 79 4.3.3 Respondents’ Previous Knowledge about Mobile Learning 4.3.4 Respondents’ Opinion in Accessing Internet Using Mobile Phone 4.3.5 79 79 Result of the Respondents’ Readiness towards the Usage of Mobile Learning based on their Activities on Mobile Device. 4.3.6 Result of the Respondents’ Perceptions from the aspect of their Concepts about Mobile Learning 4.3.7 80 Conclusion of the Survey on Postgraduate’s 85 xi Readiness and Perceptions 88 4.4 Results of the Study (Second Stage Survey) 88 4.5 Demographic Information of the Respondents 89 4.5.1 Respondents’ Gender 89 4.5.2 Mobile Learning Interaction 89 4.5.3 Result of the Respondents’ Acceptance in Adopting Mobile Learning as an Additional Learning Tool 4.5.4 90 Result of the Respondents’ Acceptance in Adopting Mobile Learning as Communication Tool 4.5.5 93 Result of the Respondents’ Intention to use Mobile Learning Environment Based on its Usefulness 4.5.6 97 Result of the Respondents’ Intention to use Mobile Learning Environment Based on its Ease of Use 98 4.6 Interview Analysis 100 4.7 System Design of Mobile Learning Environment 106 4.7.1 Main Menu 107 4.7.2 Mobile Interactive learning Object (MILO) 110 4.7.3 Mobile Learning Activities (Social Constructionist Pedagogy) 4.8 CHAPTER V Conclusion 114 120 DISCUSSIONS, CONCLUSIONS AND RECOMMENDATIONS 5.1 Introduction 5.2 Discussion and Analysis of the Demographic 122 xii Information of the Respondents (First Stage Survey) 5.3 122 Discussion about Postgraduates’ Readiness towards the Usage of Mobile Learning based on their Preference Activities on Mobile Device (Section B) 5.3.1 Access Online Information through Mobile Device 5.3.2 5.3.3 124 Communication and Collaboration among Friends 124 Entertainment and Multimedia 125 5.3.4 Educational Purposes 5.4 123 126 Discussion about Postgraduates’ Perceptions from the Aspect of their Concepts about Mobile Learning (Section C) 126 5.4.1 127 General about Mobile Learning 5.4.2 Mobile Learning as New Opportunity in Learning 5.5 Discussion and Analysis of the Demographic Information of the Respondents (Second Stage Survey) 5.6 129 130 Discussion about Postgraduates’ Acceptance in Adopting Mobile Learning as an Additional Learning Tool for Learning Purpose (Section B) 131 5.6.1 131 Benefits of Self-learning tool 5.6.2 Environment of Self-learning tool 5.7 133 Discussion about Postgraduates’ Acceptance in Adopting Mobile Learning as a Communication Tool 5.8 for Learning Purpose (Section C) 135 5.7.1 Communicate with Lecturer 136 5.7.2 Communicate with Friends 137 5.7.3 Communication for Learning Purposes 139 Discussion about Postgraduates’ Intention to use Mobile Learning Environment based on the Perceived xiii Usefulness in Technology Acceptance Model (TAM) (Section D) 5.9 139 Discussion about Postgraduates’ Intention to use Mobile Learning Environment based on the Perceived Ease of Use in Technology Acceptance Model (TAM) (Section E) 141 5.10 Problems during Development and Implementation 142 5.11 Conclusion 142 5.12 Limitation and Suggestion for Further Research 143 5.13 5.12.1 Research Sample 143 5.12.2 Research Field 143 5.12.3 Mobile Learning Content Development 144 5.12.4 Implementation of Mobile Learning Proj ect 144 Summary 145 BIBLIOGRAPHY 146 xiv TABLE LIST NO. TABLE TITLE 3.1 Proj ect Research Design 3.2 The division of the research design based on the data collection for objectives 3.3 45 46 The example questions for section B (respondents’ activities on mobile device) 3.4 PAGES 50 The example questions for section C (respondents’ concept on Mobile Learning) 51 3.5 Example of closed-ended question 52 3.6 Scale for the questionnaire 52 3.7 The Cronbach’s coefficients Alpha and its scale value 53 3.8 The Cronbach ’s coefficients Alpha value 54 3.9 Obj ectives of Research and Data Analysis used 54 3.10 The numbers of male and female respondents 55 3.11 The numbers of respondents own mobile phone 55 3.12 The numbers of respondents know about Mobile Learning 3.13 The numbers of respondents will use mobile learning for learning purpose 3.14 55 Percentages, means and standard deviations of the students’ activities on mobile device 3.15 55 Percentages, means and standard deviations of 56 xv the students’ concept on mobile learning 3.16 56 Overall percentages, means and standard deviations of the postgraduates’ activities on mobile device for each criterion 3.17 56 Overall percentages, means and standard deviations of the postgraduates’ concept on Mobile Learning for each criterion 57 3.18 The overall results 57 3.19 The example questions for section B (respondents’ acceptance in adopting Mobile Learning as an additional learning tool) 3.20 60 The example questions for section C (respondents’ acceptance in adopting Mobile learning as communication tool) 3.21 61 The example questions for section D (respondents’ intention to use Mobile Learning Environment for Mobile Learning based on its Perceived Usefulness) 3.22 62 The example questions for section E (respondents’ intention to use Mobile Learning platform for Mobile Learning based on its Perceived Ease of Use) 63 3.23 Scale for the questionnaire 63 3.24 The deviation of criteria for interview 64 3.25 The number of male and female respondents 65 3.26 The numbers of respondents who have interaction with Mobile Learning 3.27 65 Percentages, means and standard deviations of the respondents’ acceptance in adopting Mobile Learning as an additional learning tool 3.28 Percentages, means and standard deviations 65 xvi of the respondents’ in adopting Mobile Learning as communication tool 3.29 66 Overall percentages, means and standard deviations of the respondents’ acceptance in adopting Mobile learning as an additional learning tool 3.30 66 Overall percentages, means and standard deviations of the respondents’ acceptance in adopting Mobile learning as communication tool 3.31 66 Percentages, means and standard deviations of the respondents’ intention to use mobile learning environment based on its Usefulness 3.32 67 Overall percentages, means and standard deviations of the respondents’ intention to use mobile learning environment based on its Ease of use 3.33 67 Overall percentages, means and standard deviations of the respondents’ intention to use mobile Learning environment based on its Usefulness 3.34 68 Overall percentages, means and standard deviations of the respondents’ intention to use mobile Learning environment based on its Ease of use 68 3.35 Types of learning material and their designing tools 72 4.1 Percentages, Means and Standard Deviations of the Respondents’ readiness in accessing online information through mobile device. 4.2 80 Percentages, Means and Standard Deviations of the respondents’ readiness in communication and collaboration among friends 4.3 81 Percentages, Means and Standard Deviations of the respondents’ readiness for entertaining and multimedia purpose 4.4 Percentages, Means and Standard Deviations of the 82 xvii respondents’ readiness for education purpose 4.5 83 Overall Means and Standard Deviations of the respondents’ readiness towards the usage of mobile learning based on their preference activities on mobile device 4.6 84 Percentages, Means and Standard Deviations of the postgraduates’ general perceptions about Mobile Learning 85 4.7 Percentages, Means and Standard Deviations of the postgraduates’ perceptions on Mobile Learning as new opportunity in learning 4.8 86 Overall Percentages, Means and Standard Deviations of postgraduates’ perceptions from the aspect of their concepts about Mobile Learning 4.9 87 Percentages, Means and Standard Deviations of the respondents’ acceptance in adopting mobile learning as an additional learning tool based on the benefits of self-learning tool 4.10 90 Percentages, Means and Standard Deviations of the respondents’ acceptance in adopting mobile learning as an additional learning tool based on the environment of learning tool 4.11 91 Overall Means and Standard Deviation for each criteria (respondents’ acceptance in adopting Mobile Learning as an additional learning tool) 4.12 92 Percentages, Means and Standard Deviations of the respondents’ acceptance in adopting Mobile Learning as communication tool (communicate with lecturer) 4.13 93 Percentages, Means and Standard Deviations of the respondents’ acceptance in adopting Mobile Learning as communication tool (communicate with friends) 4.14 Percentages, Means and Standard Deviations of the 94 xviii respondents’ acceptance in adopting Mobile Learning as communication tool (communicate for education purpose 4.15 95 Overall Means and Standard Deviations for each criteria (respondents’ acceptance in adopting Mobile Learning as communication tool) 4.16 96 Percentages, Means and Standard Deviations of the respondents’ intention to use Mobile Learning environment based on its Perceived Usefulness 4.17 97 Percentages, Means and Standard Deviations of the respondents’ intention to use Mobile Learning environment based on its Perceived Ease of Use 4.18 99 Respondents’ opinion towards the usage of Mobile Moodle Short Course (Question 1 to 3 based on criterion [a]) 4.19 100 Respondents’ opinion towards the usage of Mobile Moodle Short Course (Question 4 to 5 based on criterion [b]) 4.20 102 Respondents’ opinion towards the usage of Mobile Moodle Short Course (Question 6 to 7 based on criterion [c]) 104 4.21 A List of Usemame and Password 106 5.1 The Strengths and weaknesses collected from respondents’ comments 5.2 134 The Strengths and weaknesses collected from respondents’ comments 138 xix FIGURES LIST NO. FIGURE TITLE PAGES 1.1 Theoretical Framework 11 2.1 The transition of technology devices from 20 E-learning to M-Leaming 2.2 The place ofM-Leaming as part of E-learning 21 and D-leaming 2.3 Original Technology Acceptance Model (TAM) 36 2.4 ADDIE Instruction Design 40 3.1 The characteristics of Mobile Learning Environment (Mobile Moodle) 3.2 70 Mobile Moodle is the combination of Moodle and Mobile Learning Engine (MLE) 71 3.3 General view of Mobile Learning architecture 74 3.4 The scenario of Mobile Learning in Moodle 75 4.1 Number and percentage of respondents’ gender 78 4.2 Number and percentage of respondents who know about Mobile Learning 4.3 79 Number and percentage of respondents who will access internet via mobile phone 80 4.4 Number and percentage of respondents’ gender 89 4.5 Number and Percentage of respondents’ who ever Interact with Mobile Learning 4.6 The main interfaces of Mobile Moodle Short Course and MLE Moodle mobile access quick link for Personal 90 XX Computer view 4.7 108 The main interfaces of Mobile Moodle Short Course and MLR Moodle mobile access quick link for mobile phone view 108 4.8 The main interfaces in MLE-Moodle 109 4.9 The learning topics in MLE-Moodle 110 4.10 The online learning modules 111 4.11 The learning materials provided for learner in PDF and graphic forms 4.12 112 The Java based learning materials in Moodle and run on phone 113 4.13 The flash based learning materials 114 4.14 The discussion forum in Mobile Moodle 115 4.15 The Quizzes and the responses provided for learner 116 4.16 The Assignment provided for learner 117 4.17 The Choices in Mobile Moodle Short Course 118 4.18 The Entertainments part in Mobile Moodle 119 4.19 Instant Messaging System in Mobile Moodle 120 xxi LIST OF ABBREVIATIONS A Agree CMS Course Management System ICT Information and Communication Technologies ID Instructional Design LMS Learning Management System M Mean MILO Mobile Interactive Learning Object MLE Mobile Learning Engine MSC Multimedia Super Corridor D Disagree PC Personal Computer PDA Personal Digital Assistance PHD Philosophy of Doctoral PDF Portable Document Format SA Strongly Agree SD Stomgly Disagree Sd Standard Deviation SLA Slightly Agree SMS Short Message Service SPSS Statistical Program for Social Science TAM Technology Acceptance Model UteM Universiti Teknikal Malaysia Melaka WAP Wireless Application Protocol xxii LIST OF APPENDICES APPENDIX TITLE PAGE A Questionnaire (First Stage Survey) 153 B Questionnaire (Second Stage Survey) 156 C Interview Sheet 160