MEETING OF THE LEGAL/LEGISLATIVE COMMITTEE ON VALUES/ETHICS OF THE BOARD OF TRUSTEES HOUSTON COMMUNITY COLLEGE SYSTEM July 25, 2005 Minutes The Legal/Legislative Committee on Values/Ethics of the Board of Trustees of the Houston Community College System held a Meeting on Monday, July 25, 2005, at the System Administration Building, Chancellor’s Conference Room, 12th Floor, 3100 Main, Houston, Texas. MEMBERS PRESENT Bruce Leslie Iona Cha Linda Comte Winston Dahse GiGi Do Mike Edwards Butch Herod MEMBERS ABSENT Jay K. Aiyer, Chair Diane Olmos Guzman Michael P. Williams, D.Min. Crystal Bonner Abe J. Bryant Reynaldo Garay Grace Koo Michael Kyme Joanne Lin J. C. Reina Connie Stone Susan Goll Ana Hnat Thomas Urban Jyoti Wagle OTHERS PRESENT Cindy Vanover, Project Director of Spiritual and Values Integration, the Methodist Hospital Debbie Sharp Manager Employee. & Organizational Development Jarvis Hollingsworth, System Counsel, Bracewell & Giuliani Miles LeBlanc, General Counsel CALL TO ORDER Dr. Leslie called the meeting to order at 1:15 p.m. and declared the Committee convened to consider matters pertaining to the Houston Community College System as listed on the duly posted meeting notice. PRESENTATION ON CULTURE TRANSFORMATIONAL TOOL AND METHODIST HOSPITAL EXPERIENCE Debbie Sharp introduced Cindy Vanover who gave a presentation on The Methodist Hospital’s experience using the CTT corporate culture assessment tool to align personal and organizational values. The hospital board wanted to measure whether the hospital was actually integrating its mission statement into the corporate culture. In 2001, TMH began a values assessment process, which identified five basic values using the acronym ICARE (integrity, compassion, accountability, respect and excellence). At this point, they began using the CTT values survey to Houston Community College System Legal/Legislative Committee on Values/Ethics – July 25, 2005 – Page 2 measure the organizational culture and determine whether it adhered to the values statement. The survey pointed out gaps between personal, current and desired cultural values. Training programs were implemented for all staff to further integrate the core values throughout the system. In 2003, another survey was conducted focusing on smaller work groups. Using the Workgroup Community Process (WCP) department leaders and staff were engaged to define specific behaviors in their daily operations. Values were linked to performance evaluations by assessing whether staff demonstrated the values they committed to in the WCP process. Violators were counseled using management improvement techniques and appropriate Human Resource processes. Hospital employees are now able to articulate the values and their importance. In summary, the process included creating values, marketing them and holding people accountable. TMH now conducts the survey on an annual basis, drilling deeper into the institutional structure with each survey. The benefits of the process include improved worker and patient health and safety, happier staff, fewer errors, cost savings and greater efficiency. DISCUSSION OF NEXT STEPS Debbie Sharp asked the committee to consider endorsing the CTT product, approving funding and customizing words. Subsequent steps in the process would include the following: 1. The Values/Ethics Committee, Chancellor’s Executive Team and the Transformation Team would review and analyze survey results. 2. Use data to pick 3-5 core values for a System-wide dialogue. 3. At October All-College Conference do an appreciative inquiry to define behaviors. 4. Align System practices to values/behavior statements 5. Reassessment in 18 months – looking at the departmental level. There was consensus for Dr. Leslie to make a recommendation to the Board to begin the process at the macro level and make it a continuous process to determine values for System as a whole, drilling down to determine how to bring about alignment at all levels. Dr. Leslie asked if the committee thought we should review other tools. Ms. Vanover noted there are other tools available, but she preferred the CTT product for ease of translation. There was consensus to use the CTT assessment survey, however, Connie Stone and Debbie Sharp will investigate other survey tools. Ms. Sharp distributed a pricing list for CTT. The cost will depend upon the number of cuts to be made. Possible cuts included the six colleges and System, EEO categories, gender and ethnicity. The vendor can be contacted at phil@valuecentre.com. Linda Comte and J. C. Reina will work with Connie and Debbie in contacting vendors and other colleges regarding outcomes, number of cuts, and costs. NEXT MEETING Dr. Leslie will contact the Trustees for their availability in order to schedule another meeting within the next two weeks. Houston Community College System Legal/Legislative Committee on Values/Ethics – July 25, 2005 – Page 3 REPORT FROM SUBCOMMITTEE ON ETHICS PRINCIPLES J. C. Reina presented a report from the Subcommittee on Ethics Principles. Their research of several institutions of higher education, including HCC, did not present a clear list of principles. The report recommended identifying broad principles and conducting a survey that would allow community input on values. The report concluded with a list of proposed ethical principal and values. ADJOURNMENT With no further business, the meeting was adjourned at 2:30 p.m. Minutes Prepared by: Linda Gray, Board Services Minutes Approved as Submitted: August 25, 2005