HUMS SES 2013 FINAL COLLEGE OF HUMANITIES Student Engagement Strategy 2013-16 A. Overview The College of Humanities aims to: - Provide a framework that defines and measures the remit and impact of ‘student engagement’ for UG and PGT students. Meet core objectives set out in the co-authored University and Students’ Guild Student Engagement Strategy: “providing students with support to integrate and join communities within the University” “building capacity for students to engage” “extend(ing) the Change Agents concept” “developing a strong and overarching brand and strap line to promote student engagement as part of the Exeter experience” - Identify the key student engagement priorities that the College of Humanities aspires to support over the next three years. These priorities address the following challenges: Engaging a wider and varied spectrum of students: not just catering for a small ‘super-engaged elite’. Meeting the evolution and changes in student expectation. Packaging, marketing and communicating student engagement to applicants, current students and staff. Sharing good practice across colleges. Valuing, supporting and celebrating student engagement activity and allocating appropriate resources. This strategy has been formulated through analysis and comparison of best practice across the University, input from Humanities staff and students, the support of the University’s Student Engagement Manager and the direction of a working party. The Strategy provides a framework for planning and making future funding requests. The Associate Dean for Education has primary responsibility for overseeing this Strategy. B. Definition There is no single sector wide definition of the term ‘student engagement’. It is an umbrella term that covers a vast range of activities and initiatives that seek to actively support staff and student partnerships and integrate students within the wider University community. The focus of these activities and initiatives vary depending on the institution, staff and students. The QAA defines student engagement as being “all about involving and empowering students in the process of shaping the student learning experience” (QAA 2012). The HEA supplies a similar definition and emphasises the role of students as “active partners in shaping their learning experience” (HEA 2013). A University of Exeter student defined the term succinctly and powerfully as “students captivated by involvement” (Exeter 2011). N:\Education\2012'13\Student Engagement\Student Engagement Strategy Page 1 of 9 HUMS SES 2013 FINAL The College of Humanities appreciates the relationship between student engagement, the student experience and attainment. Student engagement within the curriculum, individual disciplines, the College and the wider University allows students to contribute to the development of our academic community and to accrue vital and transferable skill sets. The following 4 strands provide a basic framework for understanding the remit and scope of what we accept and understand the term to cover. 13 priorities have been identified and proposed for the next three years within this area. C. Priorities The following table outlines the activities and initiatives that Humanities plans to support, measure and mature over the next three years. 1. Student Engagement in own learning e.g. taking ideas from the classroom and developing them outside the taught curriculum (e.g. student and staff panel debates); innovative forms of assessment and opportunities for learning outside the classroom Priority Activity Support and development 1.1 Innovative curriculum design – providing active learning opportunities within each taught programme. i. Supporting innovative module and programme design. i. Accreditation Committee holds bank of past and current modules; direct student input in the creation of modules; June 2013 Report on Accreditation Good Practice; Hums EQE Education Advisor to support and share expertise. ii. Field trips and active learning inside and outside the classroom: currently Hums covers all compulsory field trips for core modules; targeted deployment of further resources may make a noticeable difference. ii. Aspire to provide discipline ‘Student Engagement Budgets’ with a block ringfenced for supporting staff and students to lead innovative curriculum design. N:\Education\2012'13\Student Engagement\Student Engagement Strategy Measure of progress and impact i. EQE advisor; monitoring MACE feedback and attainment with modules and programmes. Operational Responsibility i. Accreditation Chair. ii. Compulsory Course Costs Audit 2012-13. ii. Associate Dean Education; College Manager. Page 2 of 9 HUMS SES 2013 FINAL 1.2 Supporting autonomous learning – students taking responsibility for their own learning; being able to selfreflect and cope with challenges. i. Developing diverse forms of assessment and feedback. ii. Providing opportunities for students to reflect on their own engagement with learning and to benchmark against cohort. iii. Resources and organisation. 1.3 Setting and communicating expectations – working to ensure that both student and staff expectations are articulated and met. i. Honour Code Launch for 2013-14. ii. Personal Tutor role. i.-ii. cf. Hums Assessment and Feedback Strategy 2012-13; Assessment Working Party (Term 2, 2014); cf. Hums SES 1.1.i. ii. Develop ways in which to gather information and promote information between learning engagement and attainment. iii. Monitoring and supporting ELE; central Library support. i. Effectively communicating the code to staff and students and integrate with current practices; actively involving students in complaints procedures; investigate the introduction of an annual rolling ‘Student Engagement Campaign Budget’. ii. Promote Personal Tutors as having an academic support role for students, rather than just ‘when things go wrong’; Personal Tutor Working Party (Term 2, 2014). N:\Education\2012'13\Student Engagement\Student Engagement Strategy i.-ii. Central data analytics: MACE; attendance; EQE support; ADE monitoring feedback turnaround. i-ii. Associate Dean Education; Assistant College Manager (Education). iii. Student visits and interaction with ELE. iii. Academic staff. i. SSLC reactions; qualitative staff and student feedback from the first year of implementation; no. of student cases. i. Associate Dean Education; Graduate Project Officer (Student Engagement). ii. Senior Tutors Group; EQE development and review. ii. EQE Advisor. Page 3 of 9 HUMS SES 2013 FINAL 2. Student engagement in representation, quality assurance processes and enhancement e.g. SSLCs, Annual Programme Monitoring, MACE, NSS and Change Agents Priority Activity Support and development 2.1 Student representation – strengthening current framework and assessing how to identify and address under-performance. i. Student Staff Liaison Committees, in 2012-13 88 UG/PGT Hums reps. 2.2 Individual student feedback - providing avenues for students to offer feedback on key activities, processes and services i. National Student Survey (NSS) and Postgraduate Taught Experience Survey (PTES). i. Discipline-specific training and induction; individual committee roles (e.g. Library Champion); clearer job roles; democratic election of all reps; signposting nonsuccessful reps to other opportunities; creation of Lib Arts and AHVC SSLCs; College-wide coordinator. i.-ii. Survey data and action plans to go to SSLCs; open access to data and action plans; wide promotion of response to feedback. ii. Module and Course Evaluation System (MACE). ii. Follow central recommendations on changes to MACE. iii. Innovative ways of capturing feedback (EQE to provide examples). iii. The Graduate Project Office to offer focus group facilitation and planning to all teams and disciplines within Hums; incentivising and engaging non-typical students to participate where possible. N:\Education\2012'13\Student Engagement\Student Engagement Strategy Measure of progress and impact i. Increase in no. of students standing as candidates; voting turnout; SSLC meeting minutes; KPIs and items addressed; cross collaboration with other student groups; preESG meeting with ADE. Operational Responsibility i. Graduate Project Officer (Student Engagement). i.ii. No. of students completing surveys; no. and type of qualitative comments; SSLC minutes; response to feedback explicitly mentioned on module descriptors and student facing webpages. i. Assistant College Manager (Education) [DF]; Graduate Project Officer (Student Engagement). iii. Staff feedback on information gained; discipline and type of student participating; pre-ESG meeting and ESG student attendance. iii. Student Engagement and Employment Officer; EQE Advisor. ii. Assistant College Manager (Education) [JH]. Page 4 of 9 HUMS SES 2013 FINAL iv. Informal qualitative feedback (e.g. via Personal Tutors). 2.3 Change Agents – supporting students to instigate and lead research driven change. i. Change Agents: in 2011-12 Hums supported 11 (7 attached to SSLCs) projects, in 2012-13 Hums supported 16 (13 attached to SSLCs) projects. 2.4 Transparency and communication – explaining the internal processes that directly impact on students and using students to communicate with other students about the wider student experience. i. College and Subject Taught Handbooks. ii. Student communications output: e.g. Student Room ‘ambassadors’, student blogs and video pilots. iv. Personal Tutors and staff to feed this back to the appropriate team or manager. i. Protect and grow volume of non-SSLC based projects; promote value of the process as well as output; support students to carry out effective and robust research; interdisciplinary projects; aspire towards discipline Student Engagement Budgets. i. Tailoring taught handbooks for effective student use; 2012-13 Hums Student Communications Report to go to June 2013 ESG. iv. ADE receives feedback from DoEs. iv. Senior Tutors; various. i. Volume and type of projects; discipline and type of student involved; comparative tracking over academic cycles; cross-College comparison and collaboration; Teaching Awards nominations. i. Student feedback; more intuitive structuring of information; decrease in enquiries. i. Graduate Project Officer (Student Engagement). ii. Review and investigate expansion of 2012-13 Student Room trial at Cornwall across all disciplines; Study Abroad blogs; Hums Student Communications Report June 2013; YourExeter discipline video pilots. ii. Increased breadth and volume of output; positive feedback on Student Room from applicants. ii. Student Engagement and Employment Officer. i. Associate Dean Education; Student Engagement and Employment Officer. 3. Student engagement in the academic and wider community e.g. peer assisted learning; Graduate Project Office; employing students; HASS Research Strategy; Drama T3; buddy schemes; ambassadors N:\Education\2012'13\Student Engagement\Student Engagement Strategy Page 5 of 9 HUMS SES 2013 FINAL Priority Activity 3.1 Peer assisted learning – treating and valuing students as partners in their learning experience. i. Undergraduate Writing Centre (Exeter), launched in January 2012 / Undergraduate Writing Centre (Cornwall), launched in September 2012. ii. Discipline-based peer assisted learning (e.g. language tutorials in Classics Society and Modern Languages Societies). 3.2 Employment – embedding students and graduates in the operation and delivery of college services. Support and development Measure of progress and impact i. Investigate funding streams; i. No. of peer advisors establish alumni sponsorship employed; no. of student for long term; expand visitors; no. of repeat discipline intake. student visitors; student visitors from different disciplines; assessment marks. Operational Responsibility i.-ii. Writing Centre Academic Lead; Student Engagement and Employment Officer; EQE. ii. No. of peer tutors and tutees; improvement of tutor and tutees’ grades; formally delivered and recognised peer assisted learning training. i. Graduate Project Office: since 2011 six graduates have been employed within Hums through the Graduate Business Partnership scheme as ‘Graduate Project Officers’. ii. Strengthen language peer tutorial schemes (e.g. Language Tandem); expand peer tutorial schemes outside grammar and language, e.g. methodology, core module support and subject buddy schemes; recommendation for central support and standardisation from Skills Team; request for EQE skills time to support in short term. i. Maintain and improve GPO model on 2012-13; tighten links between GPOs and individual disciplines; aspire to expand the scheme to Cornwall. i. GPOs supporting or within new divisions; feedback from staff and students. i. Student Engagement and Employment Officer. ii. Student Campus Partners: since 2010 27 UG/PGT student interns and 84 UG/PGT students on casual claims have been ii. Hums disciplines and admin managers given planning advice and recruitment support by ii. Increase in volume and reoccurrence of SCP roles; recruitment in new teams; reduction i. Student Engagement and Employment Officer. N:\Education\2012'13\Student Engagement\Student Engagement Strategy Page 6 of 9 HUMS SES 2013 FINAL employed by Hums (see below 3.3.ii). 3.3 Research community – opening up and involving students in the wider Hums research community. 3.4 College and discipline community – supporting the promotion and facilitation of co- Student Engagement and Employment Officer; investigate the introduction of a Study Abroad Peer Advisory scheme; (see below 3.3.ii). i. Report to go to ADR in 2013 on potential activity (e.g. workshops, events and student input on research panels); cross disciplinary collaboration with CSSIS; integration with Grand Challenges. of casual claims in favour of SCP contract; Hums Finance to track records of employed UG/PGT. i. No. of students attending research workshops and events; volume and topic of dissertations i. Student Engagement and Employment Officer; Graduate Project Officer (Student Engagement). ii. Employing UG/PGT students as research interns. ii. Support academic staff to hire UG/PGT students for short internships, if appropriate, outside of term time; aspire for a pilot in Hums discipline(s) post-2014. ii. No. of student interns; breadth and type of work; increase in PGT and PGR applications; correlation between research project and dissertation topics. ii. Student Engagement and Employment Officer. iii. Involving PGT students in the PGR community. iii. Review of current interactions; involvement in PG Conference; consideration as part of the College PGT review. iii. Attendance at the PGR conference; cross PG initiatives and projects; increased PGR applications. i. Student Ambassadors: in 201213 there were c. 30 student volunteers who represented their discipline at open and visit days. i. Support ambassadors to be able to talk to applicants about wider College and University opportunities; role in staff induction; review of i. Track level, discipline and type of student. iii. Student Engagement and Employment Officer and Graduate School PGR Student Support Administrator. i. Admissions Coordinator [CT]. i. Engage UG/PGT students in wider College Research Community. N:\Education\2012'13\Student Engagement\Student Engagement Strategy Page 7 of 9 HUMS SES 2013 FINAL curricular events and activities that sustain and develop the idea of a wider academic community. voluntary and paid student roles within the College. ii. Support discipline-based events and initiatives: e.g. T3 in Drama, which in 2011-12 facilitated 44 individual student-led stage productions. ii. Develop and mature how events can interlock with central initiatives, i.e. Grand Challenges. ii. No. of students participating; student led organisation; staff attendance and interaction; social media. ii. Student Engagement and Employment Officer. iii. UG/PGT induction. iii. PGT Induction Review; College UG/PGT Fair in Fresher’s Week; access to event support budget; link with Honour Code Launch. iii. SSLC feedback; attendance at events and fresher’s fairs. iii. Education team and Graduate School. iv. Support activities and events for student minorities: e.g. international and mature students. iv. Consultation with international and mature students; supporting student societies to offer wide range of activities; Language Tandem Scheme; Study Abroad Peer Advisory scheme. iv. Student feedback; focus groups; breadth and range of student society activity; no. of students involved in schemes; liaison with central University support staff. iv. Assistant College Manager (Education) [DF]. Measure of progress and impact i. Membership nos.; coordinated SSLC, Operational Responsibility i. Graduate Project Officer (Student 4. Student engagement in extra-curricular activities e.g. societies and discipline-based volunteering Priority Activity Support and development 4.1 Academic societies –supporting i. 14 Guild-affiliated academic societies attached to each i. Connect societies with discipline and College N:\Education\2012'13\Student Engagement\Student Engagement Strategy Page 8 of 9 HUMS SES 2013 FINAL and connecting with a defined group of preengaged students. discipline within Hums. 4.2 Discipline-based volunteering recognising students’ affiliation with their subject and that volunteering provides valuable transferable skillsets. i. Care Homes Project: launched in 2011, in 2012-13 c. 160 UG students enrolled. ii. RAMMbassadors, Countess Weir Community Group and the Gateway Project offer small groups of Hist., Theo. and Eng. UG students the opportunity to volunteer. contacts; GPO (SE) coordinate SSLC, discipline and society agenda setting in T1; comprehensive society activity uploaded to YourExeter. i. Annual Fund bid has been submitted to employ a student to administer and grow the scheme; open scheme across Hums. ii. A key contact within each discipline for Community Action to liaise and support; aspire to grow and expand the Guild discipline-based volunteering schemes across all disciplines. discipline and society initiatives and activities; YourExeter variety of content. Engagement) [Streatham]; Graduate Project Officer (Education) [Penryn]. i.-ii. No. of students enrolled on scheme; students from all disciplines involved; tracking Community Action membership demographics; varied projects. i. Academic Leads; Graduate Project Officer (Student Engagement). ii. Graduate Project Officer (Student Engagement). D. Next steps 1. Progress report in Term 2 on activity. Alex Ratcliffe (Student Engagement and Employment Officer) Andrew McRae (Associate Dean Education) Charlie Leyland (Student Engagement Manager) 11 December 2013 AMR END N:\Education\2012'13\Student Engagement\Student Engagement Strategy Page 9 of 9