Member & Geographic Activities
Cecelia Jankowski
Managing Director
Member & Geographic Activities
China Volunteer Leadership Workshop
20 July 2011
How Members Engage in IEEE
speaker or lecturer /
conference or section
meeting attendee
Member
public visibility ambassador /
general public
educator / expert now
mentor / mentee
volunteer / member
author / publications reader
Contributor
vs
Consumer
recruiter / prospective member
editor or reviewer /
author or reader
business entities /
job site user
not interested
standards developer /
standards membership
not engaged
FAP (insurance,
(i
financial
fi
i l planning,
l
i
etc)
t ) / member
doesn’t know how
Core Concept:
p Focus on the Member,,
the Result will be Membership Growth
When we focus on “Membership”
the member and their needs get lost
in the crowd.
If we focus on the “Member” they
can become Inspired, Enabled,
Empowered, and Engaged
“I feel welcome”
“My
My needs are met”
met
“I make a difference”
“I am the IEEE”
“II am a part of
something great”
Truly satisfied members renew; truly
satisfied members refer others to IEEE
The World Through the Lens of:
Income
Language
Internet Access
Source
e: Theodora.com
Source: T
The World Bank
IEEE MGA
4
Management of the Member Products & Services
Over 90+ Products, Services, Discounts, and Engagement
Opportunities compete for Member’s time and attention
l
d Services
i
and
d Recognition
i i
Career Related
IEEE Student Job Site
Member Grade Elevation Program
Awards
Career Alert
Career Asset Manager
Career Navigator
IEEE-USA Career Enhancement Courses
Certified Software Developer
Consultants Database
Consultants Services
Entrepreneurs Village
Salary Service
IEEE Mentoring Connection
IEEE USA Career
C
Ch k
IEEE-USA
Checkup
IEEE WCET Certification
Employment Navigator
IEEE Job Site
Careers Webinars
Career Strategies Online Community
Consultants Database
Consultants Services
Publication
bli
i
Related
l
d Products
d
and
d Services
i
ki
and
d Engagement
Networking
Opportunities
IEEE Spectrum Magazine
Join IEEE Societies or Affinity
The Institute Newsletter
Groups
Discounts on IEEE-USA eBooks
Discounts at IEEE Conferences
IEEE Xplore Abstracts
P i i
Participation
i
iin L
Locall M
Meetings
i
Discounts on IEEE Publication Products
Online
Communities
IEEE Potentials Magazine
myIEEE
What's New @ IEEE
Participation with LinkedIn Group
Today's Engineer
Participate in Local Technical
Forums
IEEE memberNet
Continuing Education and Development
Discounts
on IEEE Standards
Educational Partners Program
Membership
Expert Now
Volunteering
Volunteer Training
IEEE.tv
Scholarships
External Discount Offers
IInsurance Services
S i
•
20 Products
Financial Services
•
17 Products and Offers
General
•
7 Di
Discountt Off
Offers
Other
Association with IEEE Brand
Humanitarian Programs
IEEE e-mail Alias
Public Policy Awareness
Contact Center Support
Membership Card
Merchandise
AskIEEE
Voting
IEEE Volunteer Organization
MEMBERS
Assembly
B
Board
d off Di
Directors
t
PSPB
Educational
Activities Board
Standards
Assoc. Board
IEEE-USA
Board
Member & Geo
Activities Board
Regions &
Sections
Technical
Activities Board
Tech
Cmtee
Societies &
Tech. Councils
IEEE Office Locations
Tokyo,
Japan
New York
Piscataway,
y, NJ
Beijing,
China
Los Alamitos, CA
Washington, DC
Singapore
Bangalore,
India
IEEE Management
a age e t Cou
Council
c
8
7/23/2011
MGA Professionals
P ofessionals
Volunteer Development
Member
Consumer
Volunteer
Contributor
Contributor Subsections
Sections
Growth of Member/IEEE
G
o t o e be /
Opportunities
ppo
to
o
Make a Difference in China
Volunteers
• Region 10
• China Sections
• Student
Branches
11
7/23/2011
Professionals
• Piscataway
• Singapore
• China
Thank you to all of you who have
contributed to IEEE’s successes.
Let us know how we can help
you to be successful.
12
7/23/2011
Finance and Administration Team
Director, Finance and Administration
Finance
- Planning
- Forecasting
- Budgets
Geo Unit
Reporting
- L50 Reports
- Tracking
- Internal Controls
Banking
Transactions
- Region Financial
Transactions
-Advise
Advise and support
Section Treasurers
Larry
a y Bolsch
o sc
- Financial Analysis
- Business Models
- Monthly Reporting
- Compliance
- Monthly Assessment
Summaries
- Cus
Custody
ody Accounts
ccou s
Information Management
g
Team
Director, Information Management
Vera Sharoff
Member
Experience
- Join
- Renew
- Add Societies / Subscriptions
Volunteer
Tools
- Training
- eNotice
- SAMIEEE
- EWH
- Online Communities - vTools
O
Operations
ti
- Back Office Processes
- Project Management
- Web Presence
Geographic Activities Team
Director, Geographic Activities
Cheryl
y Sinauskas
Geo Unit
Operations
- Regulatory
- Compliance
-Section Operations
- Volunteer Training
- Processes
Geo Unit
Administration
- Volunteer Inquiries
- Section Rebates
- Historical Research
- Meeting Reports
- Recognition Products
- Geo Unit Formations
Governance
- Policy Management
- Volunteer Development
- MGA Board Operations -Volunteer Recognition
- Committee Support
Member Operations Team
Staff Director, Member Operations
Bill Coo
Cook
Member
Processing
- Join
- Renew
- Add societies
- Add Publications
- Change address
- Update profile
Contact Center
- Member Questions
- Computer access
- Recover password
- Order products
- Payment Resolution
- Magazine Replacement
- Project Management
- Budgeting
- Financial forecast
- Process
P
M
Managementt
- Work
W k flow
fl
- Results measurement
- Productivity
Administration
Member Strategy
gy Team
Director, Member Strategy
Jamie
Ja
e Moesch
oesc
Member Data
and Research
- Membership Statistics
- Member Satisfaction
- Member Studies
- Measuring Engagement
- Alternate Models
- Dashboards
Membership
Development
- MD Materials
- MD Support
- Membership Promotion
- Student Programs
- Affinity Groups
- Benefit Promotion
- Campaign Coordination
- Marketing Operations
- myIEEE
- memberNet
- IEEE.tv
- Mentoring
M t i C
Connection
ti
- Benefit
B
fit Portfolio
P tf li Mgmt
M t
- New Benefit Process
- Financial Mgmt
Product
Management