UNIVERSITY OF EXETER FUTURE WORKPLACES PROJECT GROUP Terms of Reference and Membership of the Project Group, Project Coordination Group and Work Streams 1 Terms of Reference of the Project Group a) Scope of the Project: To advise on the scope and oversee the project, to include the agreed outputs, programme and budget. To approve any material deviation from the approved project. b) Costs and Budget: Consider for recommendation for approval of resource requirements needed to deliver the project and oversee the expenditure of allocated budgets to ensure they are prudently managed. c) Risks: Ensure that risks to the project are effectively managed. d) Reporting: Chair of the Project Group to report on the progress of the project to VCEG and SMG and report on any material deviation from the agreed scope. e) Coordination: Advise on the need to coordinate the Project with other relevant University initiatives. f) Consultation: Advise on consultation and monitor actions to consult on the Project. g) Communication: Approve and monitor progress of the development and implementation of the Communications Plan. h) Championing Projects: Members to act as Lead Change Agents, to promote and encourage Flexible Workplace Working in their Colleges and Services. 2 Membership of the Project Group Project Sponsor - Provost (Professor Janice Kay) Chair & Project Lead for Professional Services - Chief Operating Officer (Geoff Pringle) Deputy Chair - Chief Information Officer (Lynne Tucker) Head of Stakeholder & Internal Communications - Lindsay Aitken Director of Estates and Capital projects, FX Plus (Tim Brooksbank) Director of Communications & Marketing Services - Jane Chafer Dean of CLES (Daniel Charman) College Manager, SSIS (Karen Ball, replacing Simon Wright) Council Lay Member (Amanda Conroy) Chief Executive Officer of the Guild (Tracey Costello) Project Coordinator - Head of Space Management & Design, EDS (Helen Greenbeck) Director of HR (Jacqui Marshall) Dean of Exeter Business School (Robin Mason) Chair of Academic Staff Association (Professor Alan Outram) Senior Lecturer in Human Geography, CLES (Dr. Nicola Thomas) Project Lead - Estate Development Service Deputy Director (Frances Vowles) 3 Terms of Reference for the Project Coordination Group a) Scope of the Project: Ensure that the Project has been adequately scoped and actions assigned to the work streams. Monitor the progress of the work streams, scope and take responsibility for actions that fall out of the scope of work of any of the work streams. b) Timescales: Produce and monitor the Project programme. Milestones and other key stages should be clearly defined. Ensure that the work streams are adhering to their timelines. c) Costs and Budget: Identify costs and resource requirements needed to deliver each phase of the project and ensure any allocated budgets are prudently managed. Delegate sub budgets to work streams as appropriate. d) Risks: Develop and maintain a risk register for the Project. e) Reporting: To provide a report to each Project Group meeting to cover Project progress and, if allocated, expenditure against budget. Report on any material deviation from the agreed scope and update on delivery risks. f) Coordination: Ensure that there is coordination between the Project and other relevant University initiatives. Ensure that the actions and outputs of the work streams are coordinated and interlinked as necessary. g) Consultation: Ensure that the work streams are carrying out a comprehensive and inclusive consultation process. Ensure that there is wider engagement with the University community and external advisers and other universities, public and private sector companies. h) Communication: To develop and implement the Communications Plan and ensure that the communications across the work streams are consistent and unified. 4 Membership of the Project Coordination Group Chair & Project Lead - Deputy Director EDS (Frances Vowles) Project Coordinator - Head of Space Management & Design, EDS (Helen Greenbeck) Chair of Enabling Tools Workstream - Head of IT Partnerships & Service Delivery, Academic Services (Nathan Burden) Chair of Place Workstream - Head of Buildings, EDS (Ian Millar) Chair of People Workstream - HR Business Partner, HR (Geoff Williams) Chair of Teaching Day Workstream - College Manager, HUMS (Ariel Edge) Communications Officer (Abigail Dixon) Chair of ASA (Professor Alan Outram) 5 Terms of Reference for the Work Streams 5.1 The following revised generic terms of reference are proposed for the Work Streams: a) Scope and Action Plan: To scope the work of the work stream and produce an action plan to implement over the 3 phases of the project to be considered for approval by the Project Group. b) Timescales: To ensure that the action plan has a clear and defined timeline, to coincide with the timeline for the project overall. Milestones and other key stages should be clearly defined. c) Costs and Budget: Identify costs and resource requirements needed to deliver each phase of the project and ensure any allocated budgets are prudently managed. d) Risks: To ensure that the action plan clearly defines risks to the delivery of the work of the work stream and other risks that might impact on the project overall. Develop and maintain a risk register for the work stream. e) Reporting: To provide a report to each Project Group meeting in an agreed standard format, to cover progress and, if allocated, expenditure against budget. Report on any material deviation from the agreed scope and action plan for the work stream and update on delivery risks. f) Communication: To ensure that suitable outputs are created in a timely fashion to communicate the actions of the work stream in accordance with the Communication Plan. The coordination of communications to ensure a unified message will be managed by the Project Coordination Group. g) Consultation: Ensure a comprehensive and inclusive consultation process by: a. Establishing framework for consultation that is achievable and appropriate to the work stream and ensures wide engagement. b. Consulting and incorporating findings from focus groups for each agreed workstyles, as well as establishing and engaging with any work stream specific focus groups as necessary. c. To seek advice where appropriate from other work stream members, nominated change agents and relevant representative of the University community as well as external advisors and other universities, public and private sector companies. To carry out visits as necessary. h) Testing: To benchmark against work stream key performance indicators then set up pilot studies and a process of testing the outputs of the work stream. Ensure that change agents and other members of staff who may help in testing outputs are fully briefed and committed to the project. i) Role of Work Stream Members: Each member of the work stream should: a. Attend regular meetings of the work stream and take an active role in supporting the aims of the group. b. Each member to take responsibility for the delivery of their allocated tasks to an agreed time scale. c. Act as a project champion within the wider organisation. d. Support the Project Group in delivery of the required Project outputs. e. Ensure an appropriate replacement is allocated if they are no longer able to fully participate in the work stream. j) Role of the Work Stream Chair: In addition to the above, the Chair of the work stream should: a. Liaise with the Chairs of the other work streams by attending Project Coordination Group meetings on a 3 to 4 weekly basis to ensure linkage between all the work stream outputs. b. To allocate and manage tasks from the approved action plan for implementation to the members of the work stream. 6 Membership of the Work Streams 6.1 Enabling Tools Chair - Head of IT Partnerships & Service Delivery, Academic Services - Nathan Burden Head of Admissions and Registry Services, Academic Services - Ian Blenkharn Head of Desktop Support & Development, Academic Services – Carolyn Jarvis Head of Corporate Services, Academic Services – Paul Lightowlers Head of Procurement - John Malloch Head of Innovation and lead for the University’s IT Mobility Programme, Academic Services - Sue Milward Associate Dean of Education, CLES - Professor Tim Quine Computer Development Officer, CLES - John Staplehurst Associate College Manager (Infrastructure) HUMS - Gary Stringer Assistant Health & Safety Adviser - Aurelia Trollope 6.2 Place Chair - Head of Buildings, Estate Development Service (EDS) - Ian Millar Head of Space Management & Planning, EDS - Helen Greenbeck Space Manager, EDS - Dave Beavis Senior Project Manager, EDS - Paul Turner Assistant Building Surveyor, EDS - Alice Carpenter Technical Administrator, EDS (Furniture Design & Procurement) - Tamsin Love Head of Property Services - David Nairn Head of Facilities Management Services, Campus Services - Graham Moncur Assistant College Manager (Infrastructure & Technical Services), UEBS - Shirley Turner Assistant College Manager (Infrastructure & Technical Services), CEMPS Jonathan Cresswell Senior Lecturer in Biomedical Science, Medical School - Dr Giles Cory 6.3 Workstyles Chair & Project Coordinator - Head of Space Management & Planning, EDS Helen Greenbeck GBP Assistant Project Coordinator, EDS - Nicole Solomon HR Senior Manager, Professional Services - Geoff Williams Associate Lecturer & Research Fellow, CLES - Elizabeth Dridge Chair of ASA and Head of Archaeology - Professor Alan Outram ASA Member & Senior Lecturer (Penryn), CEMPS - Dr Peter Connor Professor of Law, SISS - Professor Melanie Williams Head of Education Enhancement, Academic Services - Corony Edwards 6.4 People Chair - Senior HR Manager - Geoff Williams Project Coordinator & Employability Officer, CEMPS - Amy Boylan Learning & Development Adviser - Clive Betts HR Policies Officer - Charlotte Woollam Assistant Director (Health & Safety), Professional Services - Kate Lindsell HR Advisor (Business School) - Richard Daniels Head of Space Management & Planning, EDS - Helen Greenbeck Associate Professor of Physical Chemistry, CLES - Professor Andrew Shaw Director of Legal and Insurance Services, Campus Services - Claire Turner 6.5 Teaching Day Chair - College Manager, HUMS - Ariel Edge President of Student’s Guild - Hannah Barton Head of Modern Languages - Professor Adam Watt Director of Membership Services, Student’s Guild - Gareth Oughton Head of Learning Spaces, Academic Services - Elaine Cordy Timetabling & Room Bookings Manager, Academic Services - Jim Major Planning Officer, Strategic Planning & Change - Iain Springate Communications Officer - Abi Dixon HR Business Partner - Holly Helier Senior Timetabling Officer, FX Plus/ EDS (Penryn) - Vanessa Templeton Deputy Director of Campus Services - Phil Attwell Head of Space Management & Design, EDS - Helen Greenbeck Head of Media Relations - Elizabeth French ASA Representative & Senior Lecturer in Biosciences, CLES - Dr. Sara Burton Frances M. Vowles Deputy Director (Buildings & Projects), Estate Development Service February 2015 FMV/FMV 05 February 2015