Advanced_English_Grammar_Business_English_Communication_Business_Technical_Report_Writing_Research_Methodology_Multimedia_Presentation_London_Vowel_Cosnonat_Noun_Pronoun_V
erb_Simple_Sentece_Pattern_Complex_Sentence_Business_Reports_Sales_Letter_Business_Plan_Report_Draft_Data_Sources_Research_Design_Data_Elicitation_Technique_Sampling_Course
Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology, and Multimedia Presentation –
Leading to Postgraduate Diploma in Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology,
and Multimedia Presentation, Progressing to MA Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research
Methodology, and Multimedia Presentation
# 222
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Advanced_English_Grammar_Business_English_Communication_Business_Technical_Report_Writing_Research_Methodology_Multimedia_Presentation_London_Vowel_Cosnonat_Noun_Pronoun_V
erb_Simple_Sentece_Pattern_Complex_Sentence_Business_Reports_Sales_Letter_Business_Plan_Report_Draft_Data_Sources_Research_Design_Data_Elicitation_Technique_Sampling_Course
Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology, and Multimedia Presentation –
Leading to Postgraduate Diploma in Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology,
and Multimedia Presentation, Progressing to MA Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research
Methodology, and Multimedia Presentation
Advanced English Grammar, Business English
Communication, Business Technical Report Writing,
Research Methodology, and Multimedia
Presentation
Page 2 of 55
Advanced_English_Grammar_Business_English_Communication_Business_Technical_Report_Writing_Research_Methodology_Multimedia_Presentation_London_Vowel_Cosnonat_Noun_Pronoun_V
erb_Simple_Sentece_Pattern_Complex_Sentence_Business_Reports_Sales_Letter_Business_Plan_Report_Draft_Data_Sources_Research_Design_Data_Elicitation_Technique_Sampling_Course
Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology, and Multimedia Presentation –
Leading to Postgraduate Diploma in Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology,
and Multimedia Presentation, Progressing to MA Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research
Methodology, and Multimedia Presentation
Prof. Dr. R. B. Crawford – Director HRODC Postgraduate Training Institute
 PhD (University of London);
 MEd. M. (University of Bath);
 Adv. Dip. Ed. (University of Bristol);
 PGCIS (Thames Valley University);
 ITC (UWI);
 Member of the Standing Council of Organisational Symbolism (MSCOS);
 Member of the Asian Academy of Management (MAAM);
 Member of the International Society of Gesture Studies (MISGS);
 Member of the Academy of Management (MAOM);
 LESAN;
 Professor, HRODC Postgraduate Training Institute;
 Visiting Professor, Polytechnic University of the Philippines (PUP).
Page 3 of 55
Advanced_English_Grammar_Business_English_Communication_Business_Technical_Report_Writing_Research_Methodology_Multimedia_Presentation_London_Vowel_Cosnonat_Noun_Pronoun_V
erb_Simple_Sentece_Pattern_Complex_Sentence_Business_Reports_Sales_Letter_Business_Plan_Report_Draft_Data_Sources_Research_Design_Data_Elicitation_Technique_Sampling_Course
Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology, and Multimedia Presentation –
Leading to Postgraduate Diploma in Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology,
and Multimedia Presentation, Progressing to MA Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research
Methodology, and Multimedia Presentation
For Whom This Course is Designed
This Course is Designed For:
 Business Angels;
 Business Attachés;
 Business Editors;
 Business English Instructors;
 Chief Executives;
 Company Secretaries;
 Departmental Heads;
 Divisional Heads;
 English Professors;
 English Teachers;
 Executive Directors;
 Foreign Mission Advisors;
 General Managers;
 Language Workshop Facilitators;
 Managing Directors;
 Postgraduate Researchers;
 Postgraduate Students;
 Reception Administrators;
 Report Writers;
 Senior Secretaries;
 Supervisors;
 Vice presidents;
 Confident writers, who need to be able to express their ideas even more
clearly, succinctly and effectively, to an advanced standard in Language or
Syntax;
 All others who are desirous of enhancing their Business English Proficiency,
thereby boosting the positive impact of their Communication Effort.
Page 4 of 55
Advanced_English_Grammar_Business_English_Communication_Business_Technical_Report_Writing_Research_Methodology_Multimedia_Presentation_London_Vowel_Cosnonat_Noun_Pronoun_V
erb_Simple_Sentece_Pattern_Complex_Sentence_Business_Reports_Sales_Letter_Business_Plan_Report_Draft_Data_Sources_Research_Design_Data_Elicitation_Technique_Sampling_Course
Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology, and Multimedia Presentation –
Leading to Postgraduate Diploma in Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology,
and Multimedia Presentation, Progressing to MA Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research
Methodology, and Multimedia Presentation
Programme Duration: Intensive Full-Time {3 Months (5 Days or 30 credit Hours Per
Week)} or
Full-Time {6 Months (2 – 2.5 Days or 15 Credit Hours Per Week)}
Cost:
 £38,000.00 Per Delegate for UK Delivery
 £45,000.00 Per Delegate for Delivery outside the UK
Please Note:
 V.A.T. (Government Tax) does not apply to Corporate Sponsored Individuals, taking
Programmes or Courses in any location - within or outside the UK.
 It applies only to Individuals and Corporations based in the UK and to Non-UK Individual
Residents taking courses in the UK.
Cost includes:

Free Continuous snacks throughout the Event Days;

Free Hot Lunch on Event Days;

Free City Tour;

Free Stationery;

Free On-site Internet Access;

Postgraduate – Diploma in Advanced English Grammar, Business English
Communications, Business Technical Report Writing, Research Methodology,
and Multimedia Presentation; or

Certificate of Attendance and Participation – if unsuccessful on resit.
HRODC Postgraduate Training Institute’s Complimentary Products include:
1. HRODC Postgraduate Training Institute’s Leather Conference Folder;
2. HRODC Postgraduate Training Institute’s Leather Conference Ring Binder/
Writing Pad;
3. HRODC Postgraduate Training Institute’s Key Ring/ Chain;
4. HRODC Postgraduate Training Institute’s Leather Conference (Computer –
Phone) Bag – Black or Brown;
5. HRODC Postgraduate Training Institute’s 8GB USB Flash Memory Drive, with
Course Material;
6. HRODC Postgraduate Training Institute’s Metal Pen;
Page 5 of 55
Advanced_English_Grammar_Business_English_Communication_Business_Technical_Report_Writing_Research_Methodology_Multimedia_Presentation_London_Vowel_Cosnonat_Noun_Pronoun_V
erb_Simple_Sentece_Pattern_Complex_Sentence_Business_Reports_Sales_Letter_Business_Plan_Report_Draft_Data_Sources_Research_Design_Data_Elicitation_Technique_Sampling_Course
Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology, and Multimedia Presentation –
Leading to Postgraduate Diploma in Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology,
and Multimedia Presentation, Progressing to MA Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research
Methodology, and Multimedia Presentation
7. HRODC Postgraduate Training Institute’s Polo Shirt.
**Please see product images, as a separate file - Complimentary Products For Students
and Delegates, from HRODC Postgraduate Training Institute.**
Daily Schedule: 9:30 to 4:30 pm.
Location: Central London and International Locations
Click to View or Download Schedule - Part 1
Click to View or Download Schedule - Part 2
Click to View or Download Schedule - Part 3
Click to View or Download Schedule Part 4
Click to View or Download Schedule - Part 5
Click to View or Download Respective Mini-Schedules
Click to Download our Upcoming Programme and Course Schedule
Click to View or Download Respective Mini-Schedules
Click to Book this Programme/ Course
Page 6 of 55
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erb_Simple_Sentece_Pattern_Complex_Sentence_Business_Reports_Sales_Letter_Business_Plan_Report_Draft_Data_Sources_Research_Design_Data_Elicitation_Technique_Sampling_Course
Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology, and Multimedia Presentation –
Leading to Postgraduate Diploma in Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology,
and Multimedia Presentation, Progressing to MA Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research
Methodology, and Multimedia Presentation
Programme Structure for Advanced English Grammar, Business English
Communication, Business Technical Report Writing, Research Methodology,
and Multimedia Presentation
Leading to Postgraduate Diploma in Advanced English Grammar, Business
English Communication, Business Technical Report Writing, Research
Methodology, and Multimedia Presentation
Module
Number
1
2
3
4
5
Preexisting
Course #
Page #
Module Title
Click on Respective Module Title, below, to View its Contents
Advanced English Grammar, Leading to
Diploma – Postgraduate – in Advanced
15
English Grammar (Double Credit)
Credit
Value
Double
Credit
144
Business English Communication,
Leading to Diploma – Postgraduate – in
Business English Communication
(Quad-Credit)
19
Quad
Credit
007
Research Project: Design, Conduct and
Report, Leading to Diploma –
Postgraduate – in research Project
Management (Double-Credit)
29
Double
Credit
199.M6
Business Technical Report Writing,
Leading to Diploma – Postgraduate in
Technical Report Writing (DoubleCredit)
35
Double
Credit
146. M8
Multimedia Presentation: Excellent
Event Presentation, Leading to Diploma
– Postgraduate – in Multimedia
Presentation: Excellent Event
Presentation (Double-Credit)
40
Double
Credit
Page 7 of 55
Advanced_English_Grammar_Business_English_Communication_Business_Technical_Report_Writing_Research_Methodology_Multimedia_Presentation_London_Vowel_Cosnonat_Noun_Pronoun_V
erb_Simple_Sentece_Pattern_Complex_Sentence_Business_Reports_Sales_Letter_Business_Plan_Report_Draft_Data_Sources_Research_Design_Data_Elicitation_Technique_Sampling_Course
Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology, and Multimedia Presentation –
Leading to Postgraduate Diploma in Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology,
and Multimedia Presentation, Progressing to MA Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research
Methodology, and Multimedia Presentation
By the conclusion of the specified learning and development activities, delegates will be
able to:
 Accurately record the minutes of a meeting, previously recorded on video;
 Advise others of the situations in which participant observation, conversation analysis,
documentary analysis, focus groups, interviews & questionnaires, respectively, are
appropriate;

Advise others of the situations in which participant observation, conversation analysis,
documentary analysis, focus groups, interviews & questionnaires, respectively, are
appropriate;
 Appropriately use specific verbs in their present tenses in at least three sentences that
they construct;

Assess the value of secondary sources of information as a prelude to the conduct of
primary research;
 Choose sources of information appropriate for the type of research being conducted;

Choose the methodology that best suits the type of investigation being conducted &
appropriate to the research objectives;

Choose the most appropriate data elicitation techniques, in relation to the sampling
frame, sampling unit, sample size & time span, among other factors;
 Choose the two sentences, from a set of pre-constructed ones, which contain
gerunds, pointing these out correctly;
 Classify the different parts of speech, using them effectively in sentence construction;
 Construct at least three sentences, using a present perfect tense;
 Construct at least two sentences that demonstrate the situations wherein a verb takes
the place of a noun, thereby becoming a noun – in that context;
 Construct at least two sentences with common nouns, accurately pointing them out;
 Construct at least two sentences with proper nouns, identifying them accurately;
 Construct at least two sentences, using collective nouns;
 Construct at least two sentences, with exclamation, correctly pointing them out;
 Construct at least two sentences, with noun clauses, accurately pointing them out;
Page 8 of 55
Advanced_English_Grammar_Business_English_Communication_Business_Technical_Report_Writing_Research_Methodology_Multimedia_Presentation_London_Vowel_Cosnonat_Noun_Pronoun_V
erb_Simple_Sentece_Pattern_Complex_Sentence_Business_Reports_Sales_Letter_Business_Plan_Report_Draft_Data_Sources_Research_Design_Data_Elicitation_Technique_Sampling_Course
Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology, and Multimedia Presentation –
Leading to Postgraduate Diploma in Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology,
and Multimedia Presentation, Progressing to MA Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research
Methodology, and Multimedia Presentation
 Construct simple sentences that are grammatically correct;
 Convincingly demonstrate their enhanced ability to produce instruments of meetings
and personal documentation by providing at least one written examples of each of the
following:

Notice and Agenda;

Minutes of Meetings;

Letter of Job Application;

Testimonial;

Favourable Reference;

Unfavourable Reference;

Interview Invitation Letter;

Offers of Appointment;

Letter of Termination of Employment.
 Correctly identify at least two conjunctions in given complex sentences;
 Customise e-mail draft, as appropriate, for different situations;
 Demonstrate advanced knowledge and skills in their application of the English
grammar;
 Demonstrate an effective presentation of business documents and business
correspondence;
 Demonstrate, in a sentence or statement, the proper use of will/would, shall/should,
can/could, may/might and must;
 Demonstrate the correct usage of punctuation or external marks as a writing
mechanic;
 Demonstrate their ability to accurately record the minutes of a meeting, which has
been convened for training purpose, in this course;
 Demonstrate their ability to read passages, with emphasis on pronunciation of vowels,
syllables, and intonations;
 Demonstrate their knowledge of the distinction between ‘countables’ and
‘uncountables’, by identifying at least two of each in pre-pared sentences;
 Demonstrate their understanding of the different parts of speech, such as relative
pronoun, reciprocal pronoun, personal pronoun; indefinite pronoun, demonstrative
Page 9 of 55
Advanced_English_Grammar_Business_English_Communication_Business_Technical_Report_Writing_Research_Methodology_Multimedia_Presentation_London_Vowel_Cosnonat_Noun_Pronoun_V
erb_Simple_Sentece_Pattern_Complex_Sentence_Business_Reports_Sales_Letter_Business_Plan_Report_Draft_Data_Sources_Research_Design_Data_Elicitation_Technique_Sampling_Course
Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology, and Multimedia Presentation –
Leading to Postgraduate Diploma in Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology,
and Multimedia Presentation, Progressing to MA Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research
Methodology, and Multimedia Presentation
pronoun, reflexive pronoun, interrogative pronoun, by picking at least two of each from
pre-prepared passages;
 Demonstrate their understanding of the different types of verbs such as:

Regular Verbs,

Irregular Verbs,

Transitive verbs,

Intransitive Verbs.
 Identifying Auxiliary Verbs, by identifying at least one of each from pre-prepared
passages and using them in at least two sentences that they construct;
 Design a research project that incorporates a high ethical standard;
 Design a research project, taking account of important issues;
 Design interviews & questionnaires that will elicit information appropriate to the
research objectives;
 Design questionnaires & interview schedules, with a mixture of open-ended & closedended questions, avoiding forced-choice in the latter;
 Design structured & unstructured questions, determining the conditions under which
they should be used;
 Display their competence in writing business reports and proposals;
 Distinguish between adjectives and adverbs, using each correctly in at least two
sentences;
 Distinguish between common and proper nouns;
 Distinguish between main clauses and subordinate clauses, by deconstructing at least
two pre-designed sentences;
 Distinguish between vowels and consonants, identifying at least two of each type of
word, in the written sentences provided;
 Draw out and illustrate within the contexts of video case studies and simulation
exercises, respectively, behaviours that are conducive to effective customer and client
care, with specific relation to the following:

Effective Customer Service;

Encourageable Customer Service Culture;

Effective Customer Interaction;

Managing Challenging Client Care Situations;
Page 10 of 55
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erb_Simple_Sentece_Pattern_Complex_Sentence_Business_Reports_Sales_Letter_Business_Plan_Report_Draft_Data_Sources_Research_Design_Data_Elicitation_Technique_Sampling_Course
Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology, and Multimedia Presentation –
Leading to Postgraduate Diploma in Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology,
and Multimedia Presentation, Progressing to MA Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research
Methodology, and Multimedia Presentation

Effective Face-to-Face Communication;

Maintaining Productive Conversation;

Positive Telephone Conversation;

Award-winning Outgoing Calls;

Receptivity to Incoming Calls.
 Effectively develop coordination of compound sentences by using clauses and
conjunctions;
 Effectively undertake tutor-designed exercises, which demonstrate their
understanding of, and capability for the following:

Working with E-Mail;

The Good, the Bad and the Ugly of E-Mail;

The Weakest Link in E-Mails;

Making Effective Use of E-mails;

Improving Customer Care with E-Mail;

Creating Electronic Rapport;

E-Mail @ Work; Netiquette.
 Effectually apply the writing strategies for a persuasive proposal;
 Employ appropriate data analysis techniques, based on the type & volume of data
available;
 Extract the Greek Root of at least two words, as used in given sentences, from a list
of words such as:

Dysfunctional;

Dyslexic;

Hydration;

Dehydrate;

Microbe;

Microscope;

Monologue;

Monotonous;

Photograph;

Phosphorous.
 Formulate at least two sentences that illustrate their correct use of reported speech;
Page 11 of 55
Advanced_English_Grammar_Business_English_Communication_Business_Technical_Report_Writing_Research_Methodology_Multimedia_Presentation_London_Vowel_Cosnonat_Noun_Pronoun_V
erb_Simple_Sentece_Pattern_Complex_Sentence_Business_Reports_Sales_Letter_Business_Plan_Report_Draft_Data_Sources_Research_Design_Data_Elicitation_Technique_Sampling_Course
Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology, and Multimedia Presentation –
Leading to Postgraduate Diploma in Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology,
and Multimedia Presentation, Progressing to MA Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research
Methodology, and Multimedia Presentation
 Identify appropriate roles in research project management & produce realistic costing;
Identify at least five adjectival clauses from pre-prepared passages;
 Identify at least three singular nouns from reconstructed sentences;
 Identify at least three verbs in their past-perfect tense, in pre-constructed sentences;
 Identify at least two ‘nouns-in-a-position’ in pre-formulated sentences;
 Identify at least two different types of pronouns, as are used in pre-constructed
sentences;
 Identify the importance and functions of business documents;
 Identify the silent vowels in at least three specific words that they have been given;
 Identifying ‘trends’ & ‘patterns’ in information, in an effort to arrive at conclusions;
 Initiate the construction of sentences that demonstrate their correct use of each of the
following: Will/Would; Shall/Should; Can/Could; May/Might; Must;
 Label or categorise forms of messages – neutral, positive, negative or persuasive.
 Make research proposals, taking pertinent factors into account;
 Manage an active communication with would-be users and clients, whether face to
face or telephone conversation;
 Manage research projects, from inception to reporting;
 Name at least four distinct parts of speech, providing an example of each;
 Name at least two types of nouns;
 Produce effective reports, adhering to conventional styles, presenting evidence from
the data, & exploiting visual representations;
 Provide at least two examples of adjectives in pre-prepared sentences;
 Reconstruct at least three simple sentences into complex sentences;
 Reform at least three simple sentences into complex sentences;
 Take practical measures to illustrate their mastery of each of the following report
elements, through the production process and outcome of a stipulated report, which
incorporate the following aspects:

Writing of the Business Reports:

Report Starting Point;

Periodic Reports;

Progress Reports;

Data Reports;
Page 12 of 55
Advanced_English_Grammar_Business_English_Communication_Business_Technical_Report_Writing_Research_Methodology_Multimedia_Presentation_London_Vowel_Cosnonat_Noun_Pronoun_V
erb_Simple_Sentece_Pattern_Complex_Sentence_Business_Reports_Sales_Letter_Business_Plan_Report_Draft_Data_Sources_Research_Design_Data_Elicitation_Technique_Sampling_Course
Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology, and Multimedia Presentation –
Leading to Postgraduate Diploma in Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology,
and Multimedia Presentation, Progressing to MA Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research
Methodology, and Multimedia Presentation

Recommendation Reports.

Effective Business Report Format;

Determining the Purpose of the Report;

Understanding of the Audience Needs;

Brainstorming about the Topic;

Researching the Topic; Arranging the Major Points;

Writing the Rough Draft;

Revising the Rough Draft;

Reviewing the Appearance of Rough Draft;

Preparing the Final Copy; P

resenting the Report.
 Tell the Latin Root of at least two words, as used in given sentences, from a list of
words such as:

Ambiguous;

Ambidextrous;

Fortitude;

Fortress;

Projection;

Rejection;

Material;

Maternity,

Indicating their meanings.
 Through self-initiated sentence construction illustrate their enhanced understanding
of the correct usage of at least two occurrences of each of the following punctuation
marks:

Punctuation;

The Period;

The Question Mark;

The Exclamation Point;

The Comma.

The Semicolon;
Page 13 of 55
Advanced_English_Grammar_Business_English_Communication_Business_Technical_Report_Writing_Research_Methodology_Multimedia_Presentation_London_Vowel_Cosnonat_Noun_Pronoun_V
erb_Simple_Sentece_Pattern_Complex_Sentence_Business_Reports_Sales_Letter_Business_Plan_Report_Draft_Data_Sources_Research_Design_Data_Elicitation_Technique_Sampling_Course
Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology, and Multimedia Presentation –
Leading to Postgraduate Diploma in Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology,
and Multimedia Presentation, Progressing to MA Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research
Methodology, and Multimedia Presentation

The Colon;

The Dash;

The Hyphen;

Quotation Marks;

Parentheses;

The Apostrophe.
 Transform at least four singular nouns, in predesigned sentences, into plural nouns;
 Use at least four different parts of speech in sentences, specifying the different ones
that have been used;
 Use pre-constructed sentences and passages to demonstrate their knowledge of at
least one occurrence of each of the following clauses:


Types of clauses:

Defining Clauses;

Non-Defining Clauses;

Noun Clauses;

Adjectival Clauses; and

Adverbial Clauses.
Use SPSS and, or, Excel software packages in analysing data;
 Utilise basic patterns, form, function and roles of simple and complex sentences;
 Utilise the role of the E-mail in creating electronic rapport.
Page 14 of 55
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erb_Simple_Sentece_Pattern_Complex_Sentence_Business_Reports_Sales_Letter_Business_Plan_Report_Draft_Data_Sources_Research_Design_Data_Elicitation_Technique_Sampling_Course
Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology, and Multimedia Presentation –
Leading to Postgraduate Diploma in Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology,
and Multimedia Presentation, Progressing to MA Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research
Methodology, and Multimedia Presentation
Contents, Concepts and Issues
Module 1
Advanced English Grammar, Leading to Diploma – Postgraduate in Advanced
English Grammar (Double Credit)
M1. Part 1: Speech Sounds
 Phonetic Script;
 Lips Formation;
 Lips of the Tongue;
 Front and Back of the Tongue;
 Vowels and Vowel Sounds;
 Soft Palate and its function;
 Vocal Chords and their use;
 Consonants and their pronunciation techniques;
 Syllables and their aid to word spelling and pronunciation;
 Diphthongs or Gliding Vowels and their function in speech pronunciation;
 Stress and Tone;
 Intonations:
Raising Intonation;
Falling Intonation.
M1. Part 2: Grammatical Correctness (1)
 Vowels and Consonants;
 The Silent Vowels;
 Spelling Unusual Words;
 Nouns:
Singular Noun vs. Plural Noun;
Common Noun vs. Proper Noun;
Count Noun (Countable) vs. Mass Noun (Uncountable).
Page 15 of 55
Advanced_English_Grammar_Business_English_Communication_Business_Technical_Report_Writing_Research_Methodology_Multimedia_Presentation_London_Vowel_Cosnonat_Noun_Pronoun_V
erb_Simple_Sentece_Pattern_Complex_Sentence_Business_Reports_Sales_Letter_Business_Plan_Report_Draft_Data_Sources_Research_Design_Data_Elicitation_Technique_Sampling_Course
Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology, and Multimedia Presentation –
Leading to Postgraduate Diploma in Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology,
and Multimedia Presentation, Progressing to MA Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research
Methodology, and Multimedia Presentation
 Pronouns –
Relative Pronoun;
Personal Pronoun;
Definite Pronoun;
Indefinite Pronoun;
Demonstrative Pronoun;
Reflexive Pronoun;
Interrogative Pronoun.
M1. Part 3: Grammatical Correctness (2)
 Identifying Verbs;
 Types of Verbs:
Regular Verbs;
Irregular Verbs;
Transitive;
Intransitive Verbs;
Auxiliary Verbs.
 Verbs and Tense:
 The Simple Tenses:
Present Tense;
Past Tense;
Future Tense.
M1. Part 4: Grammatical Correctness (3)
 Advanced Tenses Usage:
Present and Present Progressive Tense;
Past and Past Progressive Tense;
Future and Future Progressive Tense.
 The Perfect Tenses:
Present Perfect Tense;
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erb_Simple_Sentece_Pattern_Complex_Sentence_Business_Reports_Sales_Letter_Business_Plan_Report_Draft_Data_Sources_Research_Design_Data_Elicitation_Technique_Sampling_Course
Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology, and Multimedia Presentation –
Leading to Postgraduate Diploma in Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology,
and Multimedia Presentation, Progressing to MA Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research
Methodology, and Multimedia Presentation
Pluperfect or Past Perfect Tense;
 Future Perfect Tense.
Regular and Irregular Verb;
Transitive and Intransitive Verbs;
Linking Verbs.
M1. Part 5: Grammatical Correctness (4)
 Clauses:
Main clauses;
Subsidiary clauses;
Types of clauses;
Defining clauses;
Non-defining clauses;
Noun clauses;
Adjectival clauses;
Adverbial clauses.
 Adjectives:
Simple Adjectives;
Comparative Adjectives;
Superlative Adjectives.
M1. Part 6: Grammatical Correctness (5)
 Adverbs:
Adverb of Manner;
Adverb of Place;
Adverb of Frequency;
Adverb of Time.
 Adjective vs. Adverb;
 Prepositions;
 Exclamations or Interjections;
 Conjunction;
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erb_Simple_Sentece_Pattern_Complex_Sentence_Business_Reports_Sales_Letter_Business_Plan_Report_Draft_Data_Sources_Research_Design_Data_Elicitation_Technique_Sampling_Course
Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology, and Multimedia Presentation –
Leading to Postgraduate Diploma in Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology,
and Multimedia Presentation, Progressing to MA Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research
Methodology, and Multimedia Presentation
 Gerunds;
 Synonyms and Antonyms;
 Homonyms.
M1. Part 7: Rules on Capital Letters
 Capitalising References to People;
 Capitalising Geography;
 Marking Seasons;
 Books and Other Titles;
 Events and Eras.
M1. Part 8: Making Use of Punctuations
 Full Stops;
 Question Marks;
 Commas;
 Inverted Commas;
 Colons and Semi-colons;
 Brackets and Dashes;
 Hyphens;
 Capital Letters;
 Layout – Paragraphs and Letters.
M1. Part 9: Apostrophes and Abbreviations
 Showing Possession;
 Abbreviating Words;
 Handling Contractions;
 Using initial Letters;
 Using Acronyms.
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erb_Simple_Sentece_Pattern_Complex_Sentence_Business_Reports_Sales_Letter_Business_Plan_Report_Draft_Data_Sources_Research_Design_Data_Elicitation_Technique_Sampling_Course
Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology, and Multimedia Presentation –
Leading to Postgraduate Diploma in Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology,
and Multimedia Presentation, Progressing to MA Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research
Methodology, and Multimedia Presentation
M1. Part 10: Sentence Construction
 Sentences Type:
Positive and Negative Sentences;
Conditional Sentences;
Direct and reported Speech;
Active and Passive.
 Subject and Verb Pairs;
 Complete Thoughts, Complete Sentences;
 Fragment Sentences.
M1. Part 11: Writing Dialogues
 Setting out Direct Speech;
 Using Quotations;
 Using Titles;
 Changing to Indirect Speech;
 Writing a Play.
Module 2
Advanced English and Business Communication, Leading to Diploma –
Postgraduate – in Advanced English and Business Communication (Quad Credit)
M2. Part 1: Simple Sentence Patterns
 Sentences:
Clausal Sentence;
Compound Sentences.
 Subject and Predicate;
 Form and Function;
 Basic Patterns;
 Semantic Roles.
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erb_Simple_Sentece_Pattern_Complex_Sentence_Business_Reports_Sales_Letter_Business_Plan_Report_Draft_Data_Sources_Research_Design_Data_Elicitation_Technique_Sampling_Course
Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology, and Multimedia Presentation –
Leading to Postgraduate Diploma in Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology,
and Multimedia Presentation, Progressing to MA Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research
Methodology, and Multimedia Presentation
M2. Part 2: Complex Sentences
 Subordinate and Superordinate Clauses;
 Subordinate Clause and Matrix Clause;
 Structure of a Subordinate Clause;
 Functions of a Subordinate Clause;
 Adjectival Clauses;
 Appositive Clauses;
 Adverbial Clauses;
 Analysis of Complex Sentences.
M2. Part 3: Coordination and Focus
 Compound Sentences and Coordinate Clauses;
 Ellipsis in Coordinated Clauses;
 Meaning Related to Coordinating Conjunctions;
 Coordination of the Constituents of a Sentence.
 Simple Sentences and Focus;
 Cleft Sentences;
 Pseudo-cleft Sentences.
M2. Part 4: Writing Mechanics
 External Marks and the Comma:
Punctuation;
The Period;
The Question Mark;
The Exclamation Point;
The Comma.
 Other Internal Marks:
The Semicolon;
The Colon;
The Dash;
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erb_Simple_Sentece_Pattern_Complex_Sentence_Business_Reports_Sales_Letter_Business_Plan_Report_Draft_Data_Sources_Research_Design_Data_Elicitation_Technique_Sampling_Course
Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology, and Multimedia Presentation –
Leading to Postgraduate Diploma in Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology,
and Multimedia Presentation, Progressing to MA Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research
Methodology, and Multimedia Presentation
The Hyphen;
Quotation Marks;
Parentheses;
The Apostrophe.
 Abbreviations, Capitalisation, and Number Expression:
Abbreviation;
Capitalisation;
Abbreviation.
M2. Part 5: Presentation of Business Documents
 Parts of a Business Letter;
 Business Letter Formats;
 Styles in Business Correspondence;
 Open Punctuation;
 Memos;
 Fax Messages.
M2. Part 6: Communication Structuring
 4-Point Plan for Communication Structuring
Introduction, Jumping-Off Point;
Details, Including Facts, Figures, Evidence;
Conclusion, Incorporating Response, Suggestions, Expectations,
Recommendations or Action;
Closure, Ending.
M2. Part 7: Language and Tone: Writing to Clients or Customers
 The Weakest Link in Your Business Writing;
 Ten Steps to Good Business Writing.
 Neutral or Positive Messages;
 Negative Messages;
 Persuasive Messages.
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erb_Simple_Sentece_Pattern_Complex_Sentence_Business_Reports_Sales_Letter_Business_Plan_Report_Draft_Data_Sources_Research_Design_Data_Elicitation_Technique_Sampling_Course
Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology, and Multimedia Presentation –
Leading to Postgraduate Diploma in Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology,
and Multimedia Presentation, Progressing to MA Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research
Methodology, and Multimedia Presentation
M2. Part 8: Communicating with Customers
 Customer Service:
Importance of Customer Service;
Customer Service Culture;
Customer Interaction;
Managing Challenging Situations.
 Face-to-Face Communication:
Communication and Your Voice;
Parts of a Conversation.
 Telephone Conversation:
Effective Telephone Communication;
Outgoing Calls;
Incoming Calls.
M2. Part 9: E-mail
 The Explosive Growth of E-Mail;
 Seven Deadly Sins of Working with E-Mail;
 The Good, the Bad and the Ugly of E-Mail;
 The Weakest Link in Your E-Mails;
 How Can You Make E-Mail Work For You?;
 Customer Care and E-Mail;
 Creating Electronic Rapport;
 E-Mail @ Work;
 Netiquette.
M2. Part 10: Business Reports and Proposals (1)
 Writing the Business Reports:
Starting Point;
 Types of Business Reports:
Periodic Reports;
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erb_Simple_Sentece_Pattern_Complex_Sentence_Business_Reports_Sales_Letter_Business_Plan_Report_Draft_Data_Sources_Research_Design_Data_Elicitation_Technique_Sampling_Course
Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology, and Multimedia Presentation –
Leading to Postgraduate Diploma in Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology,
and Multimedia Presentation, Progressing to MA Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research
Methodology, and Multimedia Presentation
Progress Reports;
Data Reports;
Recommendation Reports.
 Business Report Format.
M2. Part 11: Business Reports and Proposals (2)
 Guidelines for Report Writing:
Determining the Purpose of the Report;
Understanding the Audience Needs;
Brainstorming about the Topic;
Researching the Topic;
Arranging the Major Points;
Writing the Rough Draft;
Revising the Rough Draft;
Reviewing the Appearance of Rough Draft;
Preparing the Final Copy;
Presenting the Report.
M2. Part 12: Business Reports and Proposals (3)
 Writing Business Proposal:
Starting Point;
Introduction.
 Organising Persuasive Proposal:
Using Logical Order;
Using Psychological Order;
Solid Evidence.
 Writing Strategies for Proposal:
Determining the Requirements for the Proposal;
Determining the Audience;
Creating an Outline;
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erb_Simple_Sentece_Pattern_Complex_Sentence_Business_Reports_Sales_Letter_Business_Plan_Report_Draft_Data_Sources_Research_Design_Data_Elicitation_Technique_Sampling_Course
Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology, and Multimedia Presentation –
Leading to Postgraduate Diploma in Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology,
and Multimedia Presentation, Progressing to MA Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research
Methodology, and Multimedia Presentation
Revising the Proposal;
Polishing the Proposal.
M2. Part 13: Business Communication: An Introduction
 Principles of Business Writing;
 4 Stages of Writing;
 Using Mind Maps and Writing Plan;
 Business Correspondence;
 Common Mistakes in Business Letter Writing.
M2. Part 14: Presentation of Business Documents
 Styles of Business Correspondence;
 Types of Business Letters;
 Parts of a Business Letter;
 Business Letter Formats;
 Appropriate Punctuation in Business Letters;
 Use of Memorandum (Memo);
 Memoranda Conventions;
 Structuring Memoranda;
 Facsimile (Fax) and its declining popularity;
 Necessity of Fax Messages;
 Structuring Fax Messages;
 Transmitting Fax Messages.
M2. Part 15: Enquiries and Replies
 Making Requests for Catalogues and Price Lists
 Responding to Requests for Catalogues and Price Lists;
 Making General Enquiries;
 Responding to General Enquiries;
 Making Requests for Goods on Approval;
 Responding to Requests for Goods on Approval’
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erb_Simple_Sentece_Pattern_Complex_Sentence_Business_Reports_Sales_Letter_Business_Plan_Report_Draft_Data_Sources_Research_Design_Data_Elicitation_Technique_Sampling_Course
Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology, and Multimedia Presentation –
Leading to Postgraduate Diploma in Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology,
and Multimedia Presentation, Progressing to MA Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research
Methodology, and Multimedia Presentation
 Making Requests for Concessions.
 Addressing Requests for Concessions.
M2. Part 16: Quotations, Estimates and Tenders
 Common Terminology used in Quotations;
 Terminological Conventions in Estimates;
 Terminologies common to Tenders;
 Formulating General Quotations;
 Making Quotations Subject to Conditions of Acceptance;
 Constructing Tabulated Quotations;
 Providing Estimates with Specifications;
 Responding to Tenders;
 Addressing Quotations that have not been Accepted or that have been
Amended;
 Writing Follow-Up Letters.
M2. Part 17: Orders and Their Fulfilment
 Placing Orders;
 Routine Orders;
 Acknowledging Orders;
 Declining to fulfil Orders;
 Dealing Counter-Offers from Suppliers;
 Creating Packing Lists;
 Generating Dispatch Notes;
 Generating a Goods-in-Received Note (GRIN)..
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erb_Simple_Sentece_Pattern_Complex_Sentence_Business_Reports_Sales_Letter_Business_Plan_Report_Draft_Data_Sources_Research_Design_Data_Elicitation_Technique_Sampling_Course
Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology, and Multimedia Presentation –
Leading to Postgraduate Diploma in Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology,
and Multimedia Presentation, Progressing to MA Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research
Methodology, and Multimedia Presentation
M2. Part 18: Creating Invoices, and Making Account Settlement and
Payment Requests
 Creating Invoices;
 Creating Pro Forma Invoices;
 Credit Note Formats;
 Generating a Credit Note;
 Issuing Statements of Account;
 Generating Payment Terms;
 Varying the Terms of Payment;
 Establishing Methods of Payment.
 Tone and Interpretation of ;
 Writing Late Payment Letters;
 Formulating ‘Collection Letters’.
M2. Part 19: Credit and Status Enquiries
 EstReasons for Credit;
 Disadvantages of Credit;
 Requests for Credit;
 Business References;
 Status Enquiries;
 Replies to Status Enquiries.
M2. Part 20: General Business Transactions
 Request for Quotation;
 Supplier's Quotation;
 Request for Permission to Quote Company as A Reference;
 Permission Granted;
 Order;
 Supplier's Acknowledgement;
 Advice Note;
 Consignment Note;
Page 26 of 55
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erb_Simple_Sentece_Pattern_Complex_Sentence_Business_Reports_Sales_Letter_Business_Plan_Report_Draft_Data_Sources_Research_Design_Data_Elicitation_Technique_Sampling_Course
Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology, and Multimedia Presentation –
Leading to Postgraduate Diploma in Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology,
and Multimedia Presentation, Progressing to MA Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research
Methodology, and Multimedia Presentation
 Delivery Note Invoice Debit and Credit Notes;
 Statement of Account;
 Payment;
 Receipt.
M2. Part 21: Reports and Proposals
 The Plain English Guide to Writing Reports:
Defining the Purpose;
Investigating the Topic;
Organising the Report into Sections;
Order of Presentation;
Order of Writing;
Numbering Sections and Paragraphs;
Planning the Writing- Revision.
M2. Part 22: Notices, Advertisements and Information Sheets
 Notices;
 Advertisements;
 Leaflets and Information Sheets;
 Design Skills.
M2. Part 23: Circulars
 Circulars Announcing Changes in Business Organization;
 Circulars Announcing Changes in Business Partnerships;
 Letters Announcing Change of Representatives;
 Internal Circulars to Staff;
 Circulars with Reply Forms.
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erb_Simple_Sentece_Pattern_Complex_Sentence_Business_Reports_Sales_Letter_Business_Plan_Report_Draft_Data_Sources_Research_Design_Data_Elicitation_Technique_Sampling_Course
Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology, and Multimedia Presentation –
Leading to Postgraduate Diploma in Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology,
and Multimedia Presentation, Progressing to MA Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research
Methodology, and Multimedia Presentation
M2. Part 24: Sales Letters, Voluntary Offers and other Publicity Materials
 The Weakest Link in Your Sales Letters;
 Successful Sales Letters;
 Specimen Sales Letters;
 Making Voluntary Offers.
 Generating Press Releases;
 Creating Newsletters;
 Writing Meeting Notification;
 Preparing Meeting Agenda;
 Preparing Minutes of Meetings;
M2. Part 25: Salient Issues in Human Resource Administration
 Letters of Application;
 Testimonials;
 Favourable References;
 Unfavourable References;
 Interview Letters;
 Offers of Appointment;
 Termination of Employment;
 Sundry Personnel Matters.
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Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology, and Multimedia Presentation –
Leading to Postgraduate Diploma in Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology,
and Multimedia Presentation, Progressing to MA Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research
Methodology, and Multimedia Presentation
Module 3
Research Project: Design, Conduct and Report, Leading to Diploma – Postgraduate –
in Research Project Management (Double-Credit)
M3. Part 1: Research Design: Important Considerations
 What is involved in Research design;
 Understanding Sources of Information:

Secondary Sources of Information;

Primary Sources of Information.
 Choosing a Broad Research Area;
 Preliminary Readings: Familiarising with Broad Research Area;
 Narrowing the Field, from Initial Literature Review;
 Choosing Relevant Primary Sources of Information;
 Techniques of the Literature Review;
 Recording Information from Literature Review;
 Citations and their Conventions;
 Literature Review as the basis for Conceptual Framework;
 Literature Review as Empirical Pointers;
 Choosing The Empirical Data Elicitation Methods:
 Exploring the Qualitative Approaches to Data Elicitation;
 Quantitative Approaches to Data Elicitation: Their Value and Practical Issues;
 Triangulating’ The Methodology.
M3. Part 2: Employing Data Elicitation Techniques
 Employing Surveys as a Research Tool:

Cross-Sectional Surveys;

Longitudinal Surveys.
 Participant Observation as a Qualitative Data Elicitation Tool:
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erb_Simple_Sentece_Pattern_Complex_Sentence_Business_Reports_Sales_Letter_Business_Plan_Report_Draft_Data_Sources_Research_Design_Data_Elicitation_Technique_Sampling_Course
Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology, and Multimedia Presentation –
Leading to Postgraduate Diploma in Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology,
and Multimedia Presentation, Progressing to MA Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research
Methodology, and Multimedia Presentation

Enacting the Complete Observer Role;

Contextualising the Complete Participant Role;

The Participant-Observer Role;

Being an Observer-Participant Role;

The Practicality of the ‘Complete Participant as Observer’ Role.
 Conversation Analysis:

Conversation Analysis as Qualitative Methodological Technique;

Quantifying Conversation Analysis;

Combining Qualitative and Quantitative Approaches in Conversation Analysis.
M3. Part 3: Employing Data Elicitation Techniques
 Documentary Analysis:

Documentary Analysis as Qualitative Methodological Technique;

Quantifying Documentary Analysis;

Combining Qualitative and Quantitative Approaches in Documentary Analysis.
 Focus Groups:

Optimising Focus Group Size;

Constituting Focus Groups;

Operationalising Focus Groups;

Quantifying Focus Group Responses;

Analysing Focus Group Output;

Validating Focus Groups in Ethnographic Research.
 Interviews and Questionnaires as Data Elicitation Techniques in Qualitative and
Quantitative Research Methodologies:

Distinguishing between Interviews and Questionnaires;

Positive Issues associated with the use of Questionnaires;

Negative Issues associated with the use of Questionnaires;

Positive Issues associated with the use of Interviews;

Negative Issues associated with the use of Interviews:
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Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology, and Multimedia Presentation –
Leading to Postgraduate Diploma in Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology,
and Multimedia Presentation, Progressing to MA Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research
Methodology, and Multimedia Presentation
M3. Part 4: Sampling as an Important Element of Research Design
 Determining the ‘Population’:

The ‘Theoretical Population’;

The ‘Accessible Population’.
 Factors that Define a ‘Population’.

A Sample as a Factor of the ‘Theoretical Population’;

Sampling the ‘Accessible Population’
 What Constitutes a ‘Representative Sample’;
 The Sampling Frame:

Determining a Suitable Sampling Frame;

Factors Mitigating against a ‘Sample Frame Choice’.
 Sampling Techniques:

Convenience or Non-random Samples;

Quota Sample;

Systematic Sample.
 Probability or Random Samples?

Simple Random Sample;

Stratified Sampling;

Bases of Stratification;

Multi-stage Sampling: Its Organisation and Execution.
M3. Part 5: Interview and Questionnaire Design and Administration (1)
 Distinguishing between Interviews and Questionnaires;
 Positive and Negative Issues associated with Questionnaires and Interviews;
 Salient Issues in Questionnaire Design;
 Designing Unstructured Questions for Questionnaires;
 Designing Structured Questions for Questionnaires;
 Designing Structured Closed-Ended Questions for Questionnaires;
 Designing Structured Open-Ended Questions for Questionnaires;
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Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology, and Multimedia Presentation –
Leading to Postgraduate Diploma in Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology,
and Multimedia Presentation, Progressing to MA Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research
Methodology, and Multimedia Presentation
 Multiple-choice Format as the basis for Designing Structured Closed-Ended
Questions in Questionnaires;
 Avoiding ‘Forced-choice’ in Structured Closed-Ended Questions in Questionnaires;
 Questionnaire Administration:

Personal Questionnaire Administration;

Timing of Questionnaire Administration;

Web-based Questionnaire Administration:

Protecting against multiple-responses;

Anti-bot Security Measures.
M3. Part 6: Interview and Questionnaire Design and Administration (2)
 Designing the Interview Schedule:

Designing Unstructured Interview Questions;

Designing Structured Interview Questions;

Designing Structured Closed-Ended Interview Questions;

Designing Structured Open-Ended Interview Questions;

Multiple-choice Format as the basis for Designing Structured Closed-Ended
Interview Questions;

Avoiding ‘Forced-choice’ in Structured Closed-Ended Questions;

Incorporating Prompts and Guides;
 Arranging and Conducting Interviews:

Determining an appropriate Time-Frame for the Interview Administration;

Establishing Standard for Interview Administration;

Keeping to a common duration;

Using Unstructured Questions in Interviews;

Using Open-ended Questions in Interviews;

Recording General Responses during an Interview;

Recording responses to Open-ended Questions;

Recording responses to Closed-ended Questions;

Recording Multiple-Responses from an Interviewee;

Recording Verbatim Comments, during an Interview;
Page 32 of 55
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erb_Simple_Sentece_Pattern_Complex_Sentence_Business_Reports_Sales_Letter_Business_Plan_Report_Draft_Data_Sources_Research_Design_Data_Elicitation_Technique_Sampling_Course
Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology, and Multimedia Presentation –
Leading to Postgraduate Diploma in Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology,
and Multimedia Presentation, Progressing to MA Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research
Methodology, and Multimedia Presentation

Recording Verbatim Comments, as an addition to responses to Closed-ended
Questions;

Dealing with the unexpected occurrences during an Interview.
M3. Part 7: Data Analysis and Interpretation
 Instruments of Analysis:

Using a ‘Tally System’;

Using SPSS Package;

Using Excel Package.
 Data Interpretation:

Making Sense of the Information;

Identifying ‘Trends’ & ‘Patterns’ in Information;

Arriving at Conclusions.
M3. Part 9: Research Project Management
 Project Life Cycle;
 Project Life Cycle Phases:

Project Initiation;

Project Planning;

Project Execution;

Project Evaluation.

Project Completion;

Project Commissioning.
 Project Cost Management:
Cost Estimating;
Cost Budgeting;
Cost Control.
 Work Breakdown Structure (WBS)
Page 33 of 55
Advanced_English_Grammar_Business_English_Communication_Business_Technical_Report_Writing_Research_Methodology_Multimedia_Presentation_London_Vowel_Cosnonat_Noun_Pronoun_V
erb_Simple_Sentece_Pattern_Complex_Sentence_Business_Reports_Sales_Letter_Business_Plan_Report_Draft_Data_Sources_Research_Design_Data_Elicitation_Technique_Sampling_Course
Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology, and Multimedia Presentation –
Leading to Postgraduate Diploma in Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology,
and Multimedia Presentation, Progressing to MA Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research
Methodology, and Multimedia Presentation
 Process Breakdown Structure
 Responsibility Matrix;
 Project Planning Process;
 Project Life Cycle Management;
 Project Portfolio Management System;
 Project Co-ordination;
 Project Sustainability;
 The Project Manager’s Role.
 Defining the Project Scope:
Project Objectives;
Deliverables;
Milestones;
Technical Requirements;
Limits and Exclusions;
Reviews with Project Owner/s.
 Project Priority.
M3. Part 10: Writing a Research Proposal
 Establishing Research Objectives;
 Identifying & Defining The Problem;
 Presenting the Research Synopsis
 Ethical Concerns in the Formulation & Conduct of Research.
 The proposed research area;
 The importance or relevance of the proposed research project
 How the proposed research fits with existing theories and empirical
research findings;
 How the proposed research paper will address any gaps in knowledge created by
pre-existing research;
 The theoretical base that will be employed;
 The general approach that will be adopted;
 The broad research methods - qualitative research method, quantitative research
method, or a combination of both - that will be employed;
Page 34 of 55
Advanced_English_Grammar_Business_English_Communication_Business_Technical_Report_Writing_Research_Methodology_Multimedia_Presentation_London_Vowel_Cosnonat_Noun_Pronoun_V
erb_Simple_Sentece_Pattern_Complex_Sentence_Business_Reports_Sales_Letter_Business_Plan_Report_Draft_Data_Sources_Research_Design_Data_Elicitation_Technique_Sampling_Course
Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology, and Multimedia Presentation –
Leading to Postgraduate Diploma in Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology,
and Multimedia Presentation, Progressing to MA Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research
Methodology, and Multimedia Presentation
 The data elicitation techniques to be adopted;
 The anticipated types, or likely direction, of any recommendations that might
emerge from the research findings.
Module 4
Business Technical Report Writing, Leading to Diploma – Postgraduate – in
Technical Report Writing (Double Credit)
Module Contents, Concepts and Issues
M4. Part 1: Report Organisation: Planning and Outlining
 Report Planning;
 Outlining the Report;
 Collaborative Writing;
 Writing Routine Reports;
 Popular Routine Reports;
 Writing Formal Reports:
 Planning and Delivering an Oral Report:

Planning the Report Presentation;

Preparing and Using Presentation Aids;

Rehearsing the Presentation;

Team Presentation;
 Writing Business Research Reports:

Parts of the Formal Business Reports;

Formatting Guides;

Ethical Considerations.
Page 35 of 55
Advanced_English_Grammar_Business_English_Communication_Business_Technical_Report_Writing_Research_Methodology_Multimedia_Presentation_London_Vowel_Cosnonat_Noun_Pronoun_V
erb_Simple_Sentece_Pattern_Complex_Sentence_Business_Reports_Sales_Letter_Business_Plan_Report_Draft_Data_Sources_Research_Design_Data_Elicitation_Technique_Sampling_Course
Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology, and Multimedia Presentation –
Leading to Postgraduate Diploma in Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology,
and Multimedia Presentation, Progressing to MA Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research
Methodology, and Multimedia Presentation
M4. Part 2: Writing Business and Technical Reports and Proposals
 Writing the Business Reports:

Starting Point;
 Types of Business Reports:

Periodic Reports;

Progress Reports;

Data Reports;

Recommendation Reports.
 Business Report Format.
M4. Part 3: General Guidelines for Report Writing
 Determining the Purpose of the Report;
 Understanding the Audience Needs;
 Brainstorming about the Topic;
 Employing the Delphi Technique;
 Researching the Topic;
 Arranging the Major Points;
 Writing the Rough Draft;
 Revising the Rough Draft;
 Reviewing the Appearance of Rough Draft;
 Preparing the Final Copy;
 Presenting the Report.
Page 36 of 55
Advanced_English_Grammar_Business_English_Communication_Business_Technical_Report_Writing_Research_Methodology_Multimedia_Presentation_London_Vowel_Cosnonat_Noun_Pronoun_V
erb_Simple_Sentece_Pattern_Complex_Sentence_Business_Reports_Sales_Letter_Business_Plan_Report_Draft_Data_Sources_Research_Design_Data_Elicitation_Technique_Sampling_Course
Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology, and Multimedia Presentation –
Leading to Postgraduate Diploma in Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology,
and Multimedia Presentation, Progressing to MA Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research
Methodology, and Multimedia Presentation
M4. Part 4: Writing and Organising Business and Technical Reports and
Proposals
 Writing Business Proposals:

Starting Point;
 Organising Persuasive Proposal:

Logical Ordering of Information;

;

Solid Evidence.
 Writing Strategies for Proposal:

Determining the Requirements for the Proposal;

Determining the Audience;

Creating an Outline;

Revising the Proposal;

Polishing the Proposal.
M4. Part 5: Business and Technical Report Compilation
 Getting Ready to Compile the Report:
 Report Draft;
 Revising and Editing the Report;
 Collaborative Writing;
 Writing Style and Lapses:

Choosing a Writing Style;

Frequently Occurring Writing Lapses (FOWLs);

Electronic Tools in Identifying FOWLs;

Collaborative Writing.
Page 37 of 55
Advanced_English_Grammar_Business_English_Communication_Business_Technical_Report_Writing_Research_Methodology_Multimedia_Presentation_London_Vowel_Cosnonat_Noun_Pronoun_V
erb_Simple_Sentece_Pattern_Complex_Sentence_Business_Reports_Sales_Letter_Business_Plan_Report_Draft_Data_Sources_Research_Design_Data_Elicitation_Technique_Sampling_Course
Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology, and Multimedia Presentation –
Leading to Postgraduate Diploma in Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology,
and Multimedia Presentation, Progressing to MA Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research
Methodology, and Multimedia Presentation
M4. Part 6: Enhancing Visual Impact of Reports
 Report Illustration:
 Purposes of Visuals;
 Determinants of Effective Visuals;
 Selecting and Developing Visuals;
 Generating Graphs and Charts from Tables;
 Graphics Tools for Developing Visuals;
 Report Format;
 Principles of Document Design.
M4. Part 7: Responding to Request For Proposal (RFR) (1)
 Prelude to addressing Request for Proposal (RFP);
 Adhering to RFP Instructions;
 Researching the RFP Originating Organisation;
 Familiarising with Vision, Mission and Operation of RFP Originating Organisation;
 Recording Relevant Information pertaining to RFP Originating Organisation;
 Using Insight Gained into RFP Originating Organisation, to Construct and Refine
Response to RFP;
 Determining Individual and Organisational Competencies, in relation to RFP;
 Deciding whether to respond to an RFP.
M4. Part 8: Responding to Request For Proposal (RFR) (2)
 Collaborating to RFP response;
 Subcontracting arrangements before submitting RFP response;
 When it is expedient to request additional information for RFP;
 Adhering to suggested format for RFP responses;
 Deadlines and special requirements for RFPs
 Guidelines for compiling the RFP response;
 Professionalising the format of RFP response;
Page 38 of 55
Advanced_English_Grammar_Business_English_Communication_Business_Technical_Report_Writing_Research_Methodology_Multimedia_Presentation_London_Vowel_Cosnonat_Noun_Pronoun_V
erb_Simple_Sentece_Pattern_Complex_Sentence_Business_Reports_Sales_Letter_Business_Plan_Report_Draft_Data_Sources_Research_Design_Data_Elicitation_Technique_Sampling_Course
Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology, and Multimedia Presentation –
Leading to Postgraduate Diploma in Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology,
and Multimedia Presentation, Progressing to MA Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research
Methodology, and Multimedia Presentation
 Formulating Individual or Organisational Response to RFP;
 Elements of original RFP to include is Proposal;
 Specifying expertise that relates to RFP;
 Supplying relevant Work Experience;
 Qualifying and quantifying relevant Experience;
 Providing information is support of the Value that the responding organisation can
bring to bear on the RFP Originating Organisation.
M4. Part 9: Responding to Request For Proposal (RFR) (1)
 Avoiding verbosity in RFP response;
 Enhancing Organisational Capability and Expertise;
 Costing Delivery in RFP Response;
 Providing Accurate Delivery-Time Estimate;
 Amount of Detail to provide, regarding individuals selected to participate in the
project delivery;
 Providing tentative Work Breakdown Structure (WBS);
 Incorporating possible Inflation-linked cost increases;
 Preparing Report Drafts;
 Finalising Report, as RFP Response;
 Choosing Appropriate Response for RFP Response.
Page 39 of 55
Advanced_English_Grammar_Business_English_Communication_Business_Technical_Report_Writing_Research_Methodology_Multimedia_Presentation_London_Vowel_Cosnonat_Noun_Pronoun_V
erb_Simple_Sentece_Pattern_Complex_Sentence_Business_Reports_Sales_Letter_Business_Plan_Report_Draft_Data_Sources_Research_Design_Data_Elicitation_Technique_Sampling_Course
Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology, and Multimedia Presentation –
Leading to Postgraduate Diploma in Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology,
and Multimedia Presentation, Progressing to MA Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research
Methodology, and Multimedia Presentation
Module 5
Multimedia Presentation: Excellent Event Presentation, Leading to Diploma –
Postgraduate – in Multimedia Presentation: Excellent Event Presentation
(Double Credit)
M5. Part 1: Contextualising Oral-Visual Presentations
 Gearing Oral-Visual Presentations to Internal and External Audiences;
 Contextualising Oral-Visual Presentations;
 Presenting Strategic plans;
 Strategy Implementation;
 Presenting Plans, Policies and Programmes;
 Presentation for Career Enhancement:

Presentation for External Human Resource Selection;

Presentation for Internal Promotion;

Presentation for Career Development.
 Presentation in Response to Request for Proposal (RFP);
 Presentation as Consultancy Brief;
 Presentation for Organisational Operation or Business Enhancement:

Presentation for Budgetary Approval;

Presentation as a requirement of Policy Planning and Budgeting System
(PPBS);

Presentation in a Management by Objectives (MBO) Setting;

Presentation for Dragons’ and Sharks’ Investment;

Presenting a Business Plan to Stockholders, Potential Investors, or Board.
 Presentation to supply Sales Information;
 Presentation for Motivational purposes.
 Presentation to provide Technical Information;
 Presentation to provide Financial Information;
 Presentations necessitated by impromptu situations, exemplified by:
Page 40 of 55
Advanced_English_Grammar_Business_English_Communication_Business_Technical_Report_Writing_Research_Methodology_Multimedia_Presentation_London_Vowel_Cosnonat_Noun_Pronoun_V
erb_Simple_Sentece_Pattern_Complex_Sentence_Business_Reports_Sales_Letter_Business_Plan_Report_Draft_Data_Sources_Research_Design_Data_Elicitation_Technique_Sampling_Course
Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology, and Multimedia Presentation –
Leading to Postgraduate Diploma in Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology,
and Multimedia Presentation, Progressing to MA Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research
Methodology, and Multimedia Presentation
Being on a Panel;
Participation in a Roundtable Discussion;
Convening Taskforce or Committee’s Working Party.
M5. Part 2: Effecting Oral-Visual Presentation: The Back-Office Work (1)
 Preparing the Presentations:
What You Need to Know;
Developing Presentation;
Delivering Presentation;
Looking at Power Point Pointers;
Special Presentation Situations.
 The Who, What, Where and Why:
Determining the Objects of the Presentation;
Audience Analysis;
Relating to the Audience;
Controlling the Topic.
 Research:
Research Aids;
Gathering Primary Sources of Information;
Making Use of Secondary Sources of Information;
Ensnaring a Web Resources;
Recording Information;
Using Citations.
 Making Virtual Presentations: Phone, Video, Web and E-Mail:
 Identifying the Right Virtual Presentation;
 Virtual Presentation Preparations;
 Practicing Do’s and Don’ts;
 Virtual Presentation Delivery;
 Know the Audience’s Culture;
 Crafting Your Message;
 Following Basic Rules for Delivery;
 Working with an Interpreter.
Page 41 of 55
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erb_Simple_Sentece_Pattern_Complex_Sentence_Business_Reports_Sales_Letter_Business_Plan_Report_Draft_Data_Sources_Research_Design_Data_Elicitation_Technique_Sampling_Course
Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology, and Multimedia Presentation –
Leading to Postgraduate Diploma in Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology,
and Multimedia Presentation, Progressing to MA Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research
Methodology, and Multimedia Presentation
M5. Part 3: Effecting Oral-Visual Presentation: The Back-Office Work (2)
 Message Organisation:
Choosing Material that Makes Your Point;
Selecting a Pattern of Information Organisation;
Making Use of Outlines;
Using Index Cards and Scripts;
Timing presentation for Maximum Impact;
Using PowerPoint to Enhance the Visual` Presentation.
 Preparing the Introduction to the Oral-Visual Presentation;
 Gaining Familiarity with Information to be Presented;
 Create as many visual representations;
 Avoiding Distracting Visuals;
 Harnessing the Effectiveness of Multi-Media Presentations;
 Using Palm-cards;
 Creating Broad Headings;
 Generating
Subheadings;
 Inserting Points under Subheading;
 Sequencing Points;
 Creating ‘Palmsters’;
 Ordering ‘Palmsters’,
 Inserting Hints;
 Creating an Aide-mémoire
 Creating Models and Charts for Effectiveness Enhancement of presentations;
 Rehearsal Sequence of Presentations;
 Audio-Rehearsals;
 Video-Rehearsals;
 Time-Constrained Rehearsal;
 Rehearsing to Perfection;
 Seeking Answers to apparently obvious points but with un-clarified issues;
 Enacting the Role of Audience members;
 Pre-empting and preparing answers to anticipated questions
Page 42 of 55
Advanced_English_Grammar_Business_English_Communication_Business_Technical_Report_Writing_Research_Methodology_Multimedia_Presentation_London_Vowel_Cosnonat_Noun_Pronoun_V
erb_Simple_Sentece_Pattern_Complex_Sentence_Business_Reports_Sales_Letter_Business_Plan_Report_Draft_Data_Sources_Research_Design_Data_Elicitation_Technique_Sampling_Course
Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology, and Multimedia Presentation –
Leading to Postgraduate Diploma in Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology,
and Multimedia Presentation, Progressing to MA Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research
Methodology, and Multimedia Presentation
M5. Part 4: Other Important Issues in Creating an Oral-Visual
Presentation
 Compiling Information, utilising Stories, Statistics and Other relevant supportive
material;
 Using Stories to Make Your Point;
 Using Statistics and Other Numerical Data;
 Employing More Support:
Quotations;
Definitions;
Analogies;
Examples.
 Correct Word Style:
Honing Your Word and Style;
Developing Catchy Phrases;
Using Classical Rhetoric Tricks;
Correcting Yourself.
 Using Humour Effectively:
The Secret of Not “Bombing”;
Non-joke Humour;
Poking Fun at Yourself.
 Guidelines for Effective Introductions, Transitions and Conclusions:
Developing a Good Start;
Introductions to Avoid;
Managing Smooth Transitions;
Concluding the Presentation;
Conclusions to Avoid.
 Planning Powerful Visual Aids:
The Use of Visuals;
Charts and Graphs;
Selecting Slides and Overheads;
Making Use of Flip Chart;
Designing Useful Handouts;
Page 43 of 55
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erb_Simple_Sentece_Pattern_Complex_Sentence_Business_Reports_Sales_Letter_Business_Plan_Report_Draft_Data_Sources_Research_Design_Data_Elicitation_Technique_Sampling_Course
Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology, and Multimedia Presentation –
Leading to Postgraduate Diploma in Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology,
and Multimedia Presentation, Progressing to MA Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research
Methodology, and Multimedia Presentation
Preparing Great Props.
M5. Part 5: Mastering PowerPoint for Oral-Visual Presentations
 Deciding on Content Detail for PowerPoint, for Oral-Visual Presentations;
 PowerPoint Information Organisation for Oral-Visual Presentations;
 Importance and effectiveness of a ‘PowerPoint Script’;
 Using a ‘PowerPoint Script’ for Oral-Visual Presentations;
 Choosing the most effective background;
 Selecting the most appropriate Font style and size;
 Selecting Font Colour;
 Employing Appealing but Compatible Designs;
 Using Predesigned PowerPoint Templates;
 Timing vs Click-run;
 Value of Auto-Click-run Devices;
 Using Auto-Click-run Devices;
 Building in Animation;
 Choosing Transmission;
 Transmission Variation;
 The Use of, and problems with, in-built sounds;
 Incorporating film clips in Power-Point Presentations;
 Linking external files and web pages to Power-Point presentations;
 Creating PowerPoint Notes for Oral-Visual Presentations;
 Using PowerPoint Notes in Oral-Visual Presentations;
 Printing PowerPoint Handouts;
M5. Part 6: Additional Points and Guide to Oral-Visual Presentations
 Possible Solutions to unexpected problems;
Visual-Aid Problems;
Distracting Noises;
Power and Voltage fluctuations.
 Tips for Presentations at Public Meetings;
Page 44 of 55
Advanced_English_Grammar_Business_English_Communication_Business_Technical_Report_Writing_Research_Methodology_Multimedia_Presentation_London_Vowel_Cosnonat_Noun_Pronoun_V
erb_Simple_Sentece_Pattern_Complex_Sentence_Business_Reports_Sales_Letter_Business_Plan_Report_Draft_Data_Sources_Research_Design_Data_Elicitation_Technique_Sampling_Course
Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology, and Multimedia Presentation –
Leading to Postgraduate Diploma in Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology,
and Multimedia Presentation, Progressing to MA Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research
Methodology, and Multimedia Presentation
 Important Prelude to an Oral-Visual Presentation;
 How to Secure Venue;
 Negotiating and cross-checking Venue Cost;
 Deciding on Room Layout and capacity;
 Ensuring the most effective Seating Arrangements;
 Sociotechnical Issues;
 Checking and verifying suitability of Audio-visual Equipment;
 Testing and organising Sound System, in relation to expected audience numbers;
 Verifying Electricity Voltage-Equipment compatibility;
 Checking Podium suitability;
 Checking Lighting effectiveness;
 Restrooms;
 Ensure conducive Temperature and Ventilation.
M5. Part 7: Getting On-Stage (1)
 Effective Body Language:
Using Proper Nonverbal Speech in Any Language;
Eye Contact with the Audience;
Dress to Impress;
Mastering Physical Positioning and Movement;
Using Your Voice Properly;
Tips for Successful Global Communication.
 Audience Appreciation:
Reading the Audience Reaction;
Make Your Audience Feel Comfortable;
Taming a Tough Audience;
Energizing Dull Audience;
Using Sure-fire Audience Involvement Technique.
 Preparing for Possible Questions:
Reviewing the Basics of a Q&A Sessions;
Page 45 of 55
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erb_Simple_Sentece_Pattern_Complex_Sentence_Business_Reports_Sales_Letter_Business_Plan_Report_Draft_Data_Sources_Research_Design_Data_Elicitation_Technique_Sampling_Course
Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology, and Multimedia Presentation –
Leading to Postgraduate Diploma in Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology,
and Multimedia Presentation, Progressing to MA Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research
Methodology, and Multimedia Presentation
Responding with the Perfect Answer;
Using Question-Handling Techniques;
Responding to a Special Situations;
Handling Tough Questions;
Handling Hostile Questions.
M5. Part 8: Getting On-Stage (2)
 Managing Anxiety when Presenting;
 Minimizing Anxiety;
 Managing Physical Symptoms of Anxiety;

Using Nervousness as an Asset;
 Improving Communication through Eye Contact,
 The importance of Posture and General Body Language (Kinesics and Kinesiology –
discussed elsewhere, separately)
 Enhancing Verbal Communication;
 Confining to Relevant of Information;
 Demonstrated Knowledge and Mastery of Subject;
 Supporting line of Argument;
 Exploiting Selling Points;
 Summarising;
 Providing Conclusions
M5. Part 9: Averting ‘Stage Fright’ in Oral-Visual Presentations
 Effecting a Timely Delivery;
 Taking Control;
 Mental Preparation;
 UniFocal Audience Interaction;
 VariFocal Audience Interaction;
 Playfellow Audience Interaction;
 Stranger Audience Interaction;
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Advanced_English_Grammar_Business_English_Communication_Business_Technical_Report_Writing_Research_Methodology_Multimedia_Presentation_London_Vowel_Cosnonat_Noun_Pronoun_V
erb_Simple_Sentece_Pattern_Complex_Sentence_Business_Reports_Sales_Letter_Business_Plan_Report_Draft_Data_Sources_Research_Design_Data_Elicitation_Technique_Sampling_Course
Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology, and Multimedia Presentation –
Leading to Postgraduate Diploma in Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology,
and Multimedia Presentation, Progressing to MA Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research
Methodology, and Multimedia Presentation
 ‘Supportive Awareness’ and Reciprocity;
 Focal Scanning;
 Being the Focal-Person!
 Enacting the Exhibitionist Role;
 Countering Kinesics;
 Employing Kinesiology.
 Taking Control.
M5. Part 10: Addressing Post-Presentation Questions
 Dealing with Premature Questions;
 Purposes of Questions;
 Addressing Questions seeking Mutual Agreement;
 Addressing Questions from members with advanced knowledge of the subject;
 Lack of knowledge in the area and a determination to gain insights
 Dealing with enquirers who recognise your expertise but who seek increased
knowledge;
 Using recapitulation in addressing questions;
 When to request rephrasing of question;
 When it is appropriate to request repetition of questions;
 Acknowledging questions that provide support your findings and, or, methodology
employed;
 When to seek re-interpretation of questions;
 Addressing general ‘observations’;
 Importance and method avoiding ‘Bluffing’, in response to particular questions.
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Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology, and Multimedia Presentation –
Leading to Postgraduate Diploma in Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology,
and Multimedia Presentation, Progressing to MA Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research
Methodology, and Multimedia Presentation
Synopsis of Diploma – Postgraduate, Postgraduate Diploma and
Postgraduate Degree Regulation
Delegates studying courses of 5-9 days’ duration, equivalent to 30-54 Credit Hours (direct
lecturer contact), will, on successful assessment, lead to the Diploma – Postgraduate. This
represents a single credit at Postgraduate Level. While 6-day and 7-day courses also lead
to a Diploma – Postgraduate, they accumulate 36 and 42 Credit Hours, respectively.
Delegates and students who fail to gain the required level of pass, at Postgraduate Level will
receive a Certificate of Attendance and Participation. The Certificate of Attendance and
Participation will not count, for cumulative purpose, towards the Postgraduate Diploma.
Courses carry varying credit values; some being double credit, triple credit, quad credit and
5-credit, etc. These, therefore, accumulate to a Postgraduate Diploma. As is explained, later,
in this document, a Postgraduate Diploma is awarded to students and delegates who have
achieved the minimum of 360 Credit Hours, within the required level of attainment.
Credit Value and Credit Hours examples of Diploma – Postgraduate Courses are as
follows:
Single-Credit
30-36
Double-Credit
60-72
Triple-Credit
90-108
Quad-Credit
120-144
10-Credit (X36 Credit-Hours) to 12Credit (X30 Credit-Hours)
360
Other Credit Values are calculated proportionately.
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erb_Simple_Sentece_Pattern_Complex_Sentence_Business_Reports_Sales_Letter_Business_Plan_Report_Draft_Data_Sources_Research_Design_Data_Elicitation_Technique_Sampling_Course
Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology, and Multimedia Presentation –
Leading to Postgraduate Diploma in Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology,
and Multimedia Presentation, Progressing to MA Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research
Methodology, and Multimedia Presentation
Because of the intensive nature of our courses and programmes, assessment will largely be
in-course, adopting differing formats. These assessment formats include, but not limited to,
in-class tests, assignments, end of course examinations. Based on these assessments,
successful candidates will receive the Diploma – Postgraduate, or Postgraduate Diploma, as
appropriate.
In the case of Diploma – Postgraduate, a minimum of 70% overall pass is expected. In order
to receive the Award of Postgraduate Diploma, candidate must have accumulated at least
the required minimum ‘credit-hours’, with a pass (of 70% and above) in at least 70% of the
courses taken.
Delegates and students who fail to achieve the requirement for Postgraduate Diploma, or
Diploma - Postgraduate - will be given support for 2 re-submissions for each course. Those
delegates who fail to achieve the assessment requirement for the Postgraduate Diploma or
Diploma - Postgraduate - on 2 resubmissions, or those who elect not to receive them, will be
awarded the Certificate of Attendance and Participation.
Applicants for Diploma – Postgraduate, Postgraduate Diploma and Postgraduate Degrees
are required to submit the following documents:
 Completed Postgraduate Application Form, including a passport sized picture
affixed to the form;
 A copy of Issue and Photo (bio data) page of the applicant’s current valid passport
or copy of his or her Photo-embedded National Identity Card;
 Copies of credentials mentioned in the application form.
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erb_Simple_Sentece_Pattern_Complex_Sentence_Business_Reports_Sales_Letter_Business_Plan_Report_Draft_Data_Sources_Research_Design_Data_Elicitation_Technique_Sampling_Course
Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology, and Multimedia Presentation –
Leading to Postgraduate Diploma in Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology,
and Multimedia Presentation, Progressing to MA Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research
Methodology, and Multimedia Presentation
 On receipt of all the above documents we will make an assessment of the
applicants’ suitability for the Programme for which they have applied;
 If they are accepted on their Programme of choice, they will be notified accordingly
and sent Admission Letters and Invoices;
 One week after the receipt of an applicant’s payment or official payment
notification, the relevant Programme Tutor will contact him or her, by e-mail or
telephone, welcoming him or her to HRODC Postgraduate Training Institute;
 Non-European Students will be sent immigration documentation, incorporating a
Visa Support Letter. This letter will bear the applicant’s photograph and passport
details;
 Applicants will be notified of the dates, location and venue of enrolment and
orientation;
 Non-UK students will be sent general information about ‘student life’ in the UK and
Accommodation details.
There are three delivery formats for Postgraduate Diploma Courses, as follows:
1. Intensive Full-time Mode (3 months);
2. Full-time Mode (6 month);
3. Video-Enhanced On-Line Mode.
Whichever study mode is selected, the aggregate of 360 Credit Hours must be achieved.
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erb_Simple_Sentece_Pattern_Complex_Sentence_Business_Reports_Sales_Letter_Business_Plan_Report_Draft_Data_Sources_Research_Design_Data_Elicitation_Technique_Sampling_Course
Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology, and Multimedia Presentation –
Leading to Postgraduate Diploma in Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology,
and Multimedia Presentation, Progressing to MA Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research
Methodology, and Multimedia Presentation
All short courses can accumulate to the required number of hours, for the Postgraduate
Diploma, over a six-year period from the first registration and applies to both general and
specialist groupings. In this regard, it is important to note that short courses vary in length,
the minimum being 5 days (Diploma – Postgraduate) – equivalent to 30 Credit Hours,
representing one credit. Twelve 5-day short courses, representing twelve credits or the
equivalent of 360 Credit Hours are, therefore, required for the Award of Postgraduate
Diploma.
A six-day course (Diploma – Postgraduate) is, therefore, equivalent to 36 hours Credit Hours,
representing one credit. Therefore, ten short courses, of this duration, equates to the required
360 Credit Hours, qualifying for the Award of Postgraduate Diploma. While double-credit
courses last between ten and fourteen days, triple-credit courses range from fifteen to
nineteen days. Similarly, quad-credit courses are from sixteen to nineteen days. On this
basis, the definitive calculation on the Award requirement is based on the number of hours
studied (aggregate credit-value), rather than merely the number of credits achieved. This
approach is particularly useful when a student or delegate studies a mixture of courses of
different credit-values.
For those delegates choosing the accumulative route, it is advisable that at least two credits
be attempted per year.
This will ensure that the required number of credit hours for the
Postgraduate diploma is achieved within the six-year time frame.
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erb_Simple_Sentece_Pattern_Complex_Sentence_Business_Reports_Sales_Letter_Business_Plan_Report_Draft_Data_Sources_Research_Design_Data_Elicitation_Technique_Sampling_Course
Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology, and Multimedia Presentation –
Leading to Postgraduate Diploma in Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology,
and Multimedia Presentation, Progressing to MA Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research
Methodology, and Multimedia Presentation
 On the successful completion of the Postgraduate Diploma, students may register for
the Postgraduate Degree, after their successful completion of Course #7: Research
Project: Design, Conduct & Report.
 The students’’ Degree Registration Category will be dictated by the courses or
modules studied at Postgraduate Diploma Level. The categories relate to Master of
Business Administration (MBA); Master of Arts (MA) Master of Science (MSc);
Executive Master of Business Administration (Executive MBA).
The title of the degree will be indicative of the specialism studied or its generalist nature,
as exemplified below:
 Master of Science - Advanced Oil and Gas Accounting: International Petroleum
Accounting (MSc Advanced Oil and Gas Accounting: International Petroleum
Accounting);
 Master of Science - Accounting and Finance (MSc Accounting and Finance);
 Master of Science - Real Estate Management (MSc Real Estate Management);
 Master of Science - Tourism and International Relations (MSc Tourism and
International Relations);
 Master of Science – Human Resource Training and Development Management (MSc
HR Training and Development Management);
 Master of Business Administration (MBA);
 Executive Master of Business Administration (Executive MBA);
 Master of Business Administration – Finance (MBA Finance);
 Master of Business Administration – Accounting (MBA Accounting);
 Master of Arts - Human Resource Management (MA Human Resource Management);
 Master of Arts - Information and Communication Management (MA Information and
Communication Management).
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erb_Simple_Sentece_Pattern_Complex_Sentence_Business_Reports_Sales_Letter_Business_Plan_Report_Draft_Data_Sources_Research_Design_Data_Elicitation_Technique_Sampling_Course
Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology, and Multimedia Presentation –
Leading to Postgraduate Diploma in Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology,
and Multimedia Presentation, Progressing to MA Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research
Methodology, and Multimedia Presentation
 The knowledge and skills gained from the research methods course will enable
students to formulate their research proposal.
 With the guidance of their research methods tutor, they will submit a Synopsis or
Research Proposal
 On the approval of their synopsis, their Postgraduate Degree Registration will be
formalised and they will, in earnest, begin their dissertation research.
 Students’ choice of Dissertation area and topic must closely reflect their specialism
and expected Award Title;
 The Postgraduate Degree Award Board, which will convene twice during each
Academic Year, will determine whether the rules have been complied with, in this
regard, and will, where necessary, change a registered Award Title, to reflect the
reality of a programme choice;
 The length of the Dissertation will be between 15,000 and 20,000 words. Higher or
lower limits will be accepted through special dispensation only, tabled through their
Dissertation Supervisors;
 Students will each be assigned one Main Dissertation Supervisor, for formal tuition,
and a Dissertation Mentor, who will provide them with informal advice, in conjunction
with their Main Dissertation Supervisor;
 Each Dissertation Mentor will also mediate the relationship between the Student and
his or her Dissertation Supervisor;
 Students’ Viva Voce, or Oral, Examination will be conducted within 3 months of the
submission of their Dissertation;
 The Dissertation Examination will be conducted by an External and an Internal
Examiner;
 The External Examiner will be drawn from a recognized University and will be an
Academic in the Discipline being examined, who is not otherwise associated with
HRODC Postgraduate Training Institute;
 The Internal Supervisor will be an HRODC Postgraduate Training Institute’s tutor, who
is neither the Students’ main Dissertation Supervisor or their Dissertation Mentor;
Page 53 of 55
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erb_Simple_Sentece_Pattern_Complex_Sentence_Business_Reports_Sales_Letter_Business_Plan_Report_Draft_Data_Sources_Research_Design_Data_Elicitation_Technique_Sampling_Course
Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology, and Multimedia Presentation –
Leading to Postgraduate Diploma in Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology,
and Multimedia Presentation, Progressing to MA Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research
Methodology, and Multimedia Presentation
 The submission date of a Masters Dissertation is expected to be within 12 calendar
months of a candidate’s initial registration for the Degree but can be extended, on
application, to a period not exceeding 24 months;
 In the event that Students are not successful on their first attempt, they will be given
the opportunity to make minor amendments to, or revise, their Dissertation, with the
guidance of their Dissertation Supervisors.
 The maximum total submission and resubmission period should not exceed 36
calendar months from the date of first registration for a particular Postgraduate
Degree;
 Additional details and general aspects of these regulations are contained in the
document: Postgraduate Degree - Dissertation Guidelines.
Terms and Conditions
HRODC Policy Terms and Conditions Are Available for viewing at:
http://www.hrodc.com/COSTS.htm
Or Downloaded, at:
http://www.hrodc.com/Brochure_Download_Centre.Company_Brochures_Seminar_B
rochures_Seminar_Schedule.htm
The submission of our application form or otherwise registration by of the submission of a
course booking form or e-mail booking request is an attestation of the candidate’s
subscription to our Policy Terms and Conditions, which are legally binding.
You are most welcome to communicate with me, view our progress or follow us, on:
Outlook:
hrodcltd@hotmail.co.uk
Skype:
hrodcltdpgti4
Facebook #1
http://www.facebook.com/HRODC.PostgraduateTrainingInstitute.LondonUK
https://www.facebook.com/institute2?fref=ts
Facebook #2:
https://www.facebook.com/groups/CoursesWorldwide/?ref=bookmarks
Facebook #3
Twitter:
http://twitter.com/#!/HRODC_Institute
LinkedIn
You Tube:
https://uk.linkedin.com/in/prof-dr-crawford-hrodc-postgraduate-traininginstitute-71b5452a
http://www.youtube.com/HRODCPGInstitute
Page 54 of 55
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erb_Simple_Sentece_Pattern_Complex_Sentence_Business_Reports_Sales_Letter_Business_Plan_Report_Draft_Data_Sources_Research_Design_Data_Elicitation_Technique_Sampling_Course
Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology, and Multimedia Presentation –
Leading to Postgraduate Diploma in Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research Methodology,
and Multimedia Presentation, Progressing to MA Advanced English Grammar, Business English Communication, Business Technical Report Writing, Research
Methodology, and Multimedia Presentation
You are most welcome to communicate with me, view our progress or follow us, on:
Website #1
http://www.hrodc.com/
Website #2
http://www.hrodc-mobile.com/
Website #3
http://www.hrodc-business-products-and-services.com/index.html
Website #4
http://www.hrod-consultancy.com/
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