1 CHAPTER 1 INTRODUCTION 1.1 Background of the Problems Dispute in construction industry always occur and can be attested by many court cases reported in court proceedings, various law journals and law reports. For example The Building Law Reports which start in 1976, now running to 57 volumes and Construction Law Reports began in 1985 has now 27 volumes containing thousands of cases. Construction issues and disputes grow from variety of causes as reported in the cases. A survey of more than 300 relatively recent major disputes leads to the conclusion that the causes of dispute are attributed to five sources (Hohns H.Murray, 1979). They are, errors, defects, or omission which exist in the contract document, the failure of someone to accurately estimate the costs of the undertaking in its beginning, the changed condition of the site or location, the consumer and the people involved. 2 The main objective of project management and contract management is to ensure that the project in successful, completed on time, within cost at the described quality given the fragmented and complex nature of the construction. It is most appropriate to adopt anticipate approach of management. For example to anticipate problems before it actually occur and to handle necessary measure actions where one of the main function of Project Manager or Contract manager is to act as arbitrator or dispute handler. 1.2 Problem Statement A study of the causes has been carried out such as errors, defects, or omission in the contract document, the failure of someone to accurately estimate the costs, the changed condition of the site or location, the consumer and the people involved. But these are the general findings and some others elements have to be determined. This because construction is a complex process involving of many activities, myriads of individual, different company or firms, different size, part of country with different skills and capabilities and always subject to changing environment. Construction disputes can have serious implication in construction project. The project may suffer cost and time overrun, the owner may suffer significant loss and profit and worst still the project may be abandoned or failed. As a client in any construction project, they are also trying to avoid any disputes during the construction and they don’t want any lengthy litigation process in resolving disputes. 3 The issues are which elements is actually the common subject matter of the disputes? What is the nature of the disputes? Who are the parties involved? What type of the project? When do the disputes occur? And what kind of standard form of the project? It is essential in construction contract management to adopt an anticipative approach to management. Since disputes have been one of the major factors affecting cost and time, it is necessary to determine the nature or the general back ground or the profile of the disputes. By having thorough knowledge and information, it will definitely help the project manager and contract manager to anticipate problems at an early stage of the project. Therefore, profile which can be defined as a “brief description of a person, publication, broadcast station, or group in terms of a number of relevant parameters” is important to be developing in construction industry which it is to describe the common features of construction disputes. 1.3 Previous Study One of the significant previous study is by Hohns, H. Murray (1979) which highlight the recent major disputes leads to the conclusion that their causes can be largely traced to five sources which are errors, defects, or omission in the contract document, the failure of someone to accurately estimate the costs of the undertaking in its beginning, the changed condition of the site or location, the consumer and the people involved. 4 1.4 Objective of Studies The objective of this study is: To develop profile of construction disputes feature or characteristic of the dispute where consists of the nature of the disputes, the parties involved, type of the project, when do the disputes occurred, and standard form of contract for the project. 1.5 Scope of Studies This research is limited to the following:- a) To construction disputes reported by Malayan Law Journal between 1997-2007 b) Cases in Malaysia only c) Cases related to Building Contract only. 1.6 Significant of Studies This profile will applicable as a tool in construction industry where all people will get information and it is important in construction contract management to anticipative the disputes at an early stage of project in order to prevent and minimized the disputes From this profile, people in this industry will be more clarified with background of the disputes, and influenced them to be more aware before they involved in construction field. 5 The parties such as employer, an architect, project manager, main contractor, sub contractor or supplier will be more responsible in carrying out their duty with more regularly and diligently without make the same mistakes by learning from the previous disputes. Or maybe by this research, the clients of public and private project were in health competitive environment to prevent any dispute from occurred in their project besides ensuring their project to be successful. 1.7 Research Methodology Briefly, the research process will be divided into five stages: Identifying the research issue Literature review Data and information collection Research analysis Conclusion and recommendations 6 1.7.1 Stage 1: Identifying Research Issue Identifying the research issue is the initial stage of the whole research. To identify the issue, firstly, it involves discussion with lecturer and reading on variety sources of published materials, such as journals, articles, seminar papers, previous research papers or other related research papers, newspapers, magazines, and electronic resources as well through the World Wide Web and online e-databases from University of Technology Malaysia, UTM library’s website. 1.7.2 Stage 2: Literature Review Literature review is the second stage of the research. Literature review will be involved the collection of documents which from secondary data for the research, such as books, journals, newspapers. Indeed, published resources like books, journals, varies standard form of contract, and related statutory are the most helpful in this literature review stage. Besides this, reported court cases from different sources like Malaysian Law Journal and Building Law Reports will be referred. 1.7.3 Stage 3: Data and Information Collection This stage is data and information collection stage. This is an important stage towards achieving the objectives of this research. In this stage, the further action is to collect the relevant information based on the secondary data from the published resources. Lexis-Nexis database which provides cases of Malayan Law Journal is the main sources in getting the related cases. 7 1.7.4 Stage 4: Research Analysis In this stage, it is able to determine whether the stated objectives have been achieved or vice versa. Different types of analysis will be carried out according to the requirements of the objectives. 1.7.5 Stage 5: Conclusion and Recommendations Conclusion and recommendations is the final stage of the research. In this stage the findings will be able to show the result of the research. A conclusion needs to be drawn in-line with the objectives of the research. At the same time, some appropriate recommendations related to the problems may be made for a better solution in relation to the said problem. 8 1.7.6 Research Flow Chart IDENTIFY THE INTERESTED FIELD READING DISCUSSION ~ Books ~ Statutory ~ Cases ~ Previous Thesis ~ UTM library electronic database ~ Lecturer Determination of issues Determination of research title Determination of objectives and scope of the research Preparation of research methodology and research design. STAGE 1 9 LITERATURE REVIEW SECONDARY DATA 1) ~ Books ~ Statutory ~ Cases Related ~ Previous Thesis 2) UTM library electronic database: ‘Lexis-Nexis Legal Database’ e.g. Malayan Law Journal Building Law Report STAGE : 2 10 DATA AND INFORMATION COLLECTION 1. 2. 3. 4. 5. THE NATURE OF DISPUTE THE PARTIES INVOLVED TYPE OF CONSTRUCTION TIME OF DISPUTE STANDARD FORM OF THE CONTRACT DATA ANALYSIS MANUAL COMPUTER DATA ARRANGEMENT STAGE : 3 1 CHAPTER 1 INTRODUCTION 1.1 Background of the Problems Dispute in construction industry always occur and can be attested by many court cases reported in court proceedings, various law journals and law reports. For example The Building Law Reports which start in 1976, now running to 57 volumes and Construction Law Reports began in 1985 has now 27 volumes containing thousands of cases. Construction issues and disputes grow from variety of causes as reported in the cases. A survey of more than 300 relatively recent major disputes leads to the conclusion that the causes of dispute are attributed to five sources (Hohns H.Murray, 1979). They are, errors, defects, or omission which exist in the contract document, the failure of someone to accurately estimate the costs of the undertaking in its beginning, the changed condition of the site or location, the consumer and the people involved. 2 The main objective of project management and contract management is to ensure that the project in successful, completed on time, within cost at the described quality given the fragmented and complex nature of the construction. It is most appropriate to adopt anticipate approach of management. For example to anticipate problems before it actually occur and to handle necessary measure actions where one of the main function of Project Manager or Contract manager is to act as arbitrator or dispute handler. 1.2 Problem Statement A study of the causes has been carried out such as errors, defects, or omission in the contract document, the failure of someone to accurately estimate the costs, the changed condition of the site or location, the consumer and the people involved. But these are the general findings and some others elements have to be determined. This because construction is a complex process involving of many activities, myriads of individual, different company or firms, different size, part of country with different skills and capabilities and always subject to changing environment. Construction disputes can have serious implication in construction project. The project may suffer cost and time overrun, the owner may suffer significant loss and profit and worst still the project may be abandoned or failed. As a client in any construction project, they are also trying to avoid any disputes during the construction and they don’t want any lengthy litigation process in resolving disputes. 3 The issues are which elements is actually the common subject matter of the disputes? What is the nature of the disputes? Who are the parties involved? What type of the project? When do the disputes occur? And what kind of standard form of the project? It is essential in construction contract management to adopt an anticipative approach to management. Since disputes have been one of the major factors affecting cost and time, it is necessary to determine the nature or the general back ground or the profile of the disputes. By having thorough knowledge and information, it will definitely help the project manager and contract manager to anticipate problems at an early stage of the project. Therefore, profile which can be defined as a “brief description of a person, publication, broadcast station, or group in terms of a number of relevant parameters” is important to be developing in construction industry which it is to describe the common features of construction disputes. 1.3 Previous Study One of the significant previous study is by Hohns, H. Murray (1979) which highlight the recent major disputes leads to the conclusion that their causes can be largely traced to five sources which are errors, defects, or omission in the contract document, the failure of someone to accurately estimate the costs of the undertaking in its beginning, the changed condition of the site or location, the consumer and the people involved. 4 1.4 Objective of Studies The objective of this study is: To develop profile of construction disputes feature or characteristic of the dispute where consists of the nature of the disputes, the parties involved, type of the project, when do the disputes occurred, and standard form of contract for the project. 1.5 Scope of Studies This research is limited to the following:- a) To construction disputes reported by Malayan Law Journal between 1997-2007 b) Cases in Malaysia only c) Cases related to Building Contract only. 1.6 Significant of Studies This profile will applicable as a tool in construction industry where all people will get information and it is important in construction contract management to anticipative the disputes at an early stage of project in order to prevent and minimized the disputes From this profile, people in this industry will be more clarified with background of the disputes, and influenced them to be more aware before they involved in construction field. 5 The parties such as employer, an architect, project manager, main contractor, sub contractor or supplier will be more responsible in carrying out their duty with more regularly and diligently without make the same mistakes by learning from the previous disputes. Or maybe by this research, the clients of public and private project were in health competitive environment to prevent any dispute from occurred in their project besides ensuring their project to be successful. 1.7 Research Methodology Briefly, the research process will be divided into five stages: Identifying the research issue Literature review Data and information collection Research analysis Conclusion and recommendations 6 1.7.1 Stage 1: Identifying Research Issue Identifying the research issue is the initial stage of the whole research. To identify the issue, firstly, it involves discussion with lecturer and reading on variety sources of published materials, such as journals, articles, seminar papers, previous research papers or other related research papers, newspapers, magazines, and electronic resources as well through the World Wide Web and online e-databases from University of Technology Malaysia, UTM library’s website. 1.7.2 Stage 2: Literature Review Literature review is the second stage of the research. Literature review will be involved the collection of documents which from secondary data for the research, such as books, journals, newspapers. Indeed, published resources like books, journals, varies standard form of contract, and related statutory are the most helpful in this literature review stage. Besides this, reported court cases from different sources like Malaysian Law Journal and Building Law Reports will be referred. 1.7.3 Stage 3: Data and Information Collection This stage is data and information collection stage. This is an important stage towards achieving the objectives of this research. In this stage, the further action is to collect the relevant information based on the secondary data from the published resources. Lexis-Nexis database which provides cases of Malayan Law Journal is the main sources in getting the related cases. 7 1.7.4 Stage 4: Research Analysis In this stage, it is able to determine whether the stated objectives have been achieved or vice versa. Different types of analysis will be carried out according to the requirements of the objectives. 1.7.5 Stage 5: Conclusion and Recommendations Conclusion and recommendations is the final stage of the research. In this stage the findings will be able to show the result of the research. A conclusion needs to be drawn in-line with the objectives of the research. At the same time, some appropriate recommendations related to the problems may be made for a better solution in relation to the said problem. 8 1.7.6 Research Flow Chart IDENTIFY THE INTERESTED FIELD READING DISCUSSION ~ Books ~ Statutory ~ Cases ~ Previous Thesis ~ UTM library electronic database ~ Lecturer Determination of issues Determination of research title Determination of objectives and scope of the research Preparation of research methodology and research design. STAGE 1 9 LITERATURE REVIEW SECONDARY DATA 1) ~ Books ~ Statutory ~ Cases Related ~ Previous Thesis 2) UTM library electronic database: ‘Lexis-Nexis Legal Database’ e.g. Malayan Law Journal Building Law Report STAGE : 2 10 DATA AND INFORMATION COLLECTION 1. 2. 3. 4. 5. THE NATURE OF DISPUTE THE PARTIES INVOLVED TYPE OF CONSTRUCTION TIME OF DISPUTE STANDARD FORM OF THE CONTRACT DATA ANALYSIS MANUAL COMPUTER DATA ARRANGEMENT STAGE : 3 11 RESEARCH ANALYSIS Determine whether the research achieved the stated objective or vice versa. STAGE : 4 CONCLUSION AND RECOMMENDATION STAGE : 5 12 1.8 Organisation of Thesis Chapter 1.8.1 Chapter 1: Introduction This chapter is the proposal for the study. It contains the background of the problem, problem statement, the objectives of the research, scope of study, significant, methodology and the organization of thesis chapter 1.8.2 Chapter 2: The Nature and Characteristic of Construction. This chapter will discuss the nature construction industry, the construction such as the technical aspects where include various of parties and activities involved in construction and also will discuss a part of legal aspect which discuss the terms and conditions of the contract where both aspects have probability resulting disputes in our construction. It will also discuss disputes in construction industry include the causes of the disputes and the effects. 1.8.3 Chapter 3: Profiling This chapter will discuss the concept or theoretically of profiling such as the meaning, and the importance to construction. 13 This chapter will further discuss the elements of profiling such as nature of dispute for example, payment, variations, delay and disruption, defect, negligent, etc, the parties involved such as the employer, architect, quantity surveyor, engineering, etc, type of the project like building construction, engineering construction or residential construction, time of dispute which consists of five phases in construction such as inception phase, design phase, construction phase, occupation phase and demolition phase. and the standard form of contract such as PWD203, PAM98, FIDIC, DSC, IEM and CIDB form of contract. 1.8.4 Chapter 4: The Profile of Construction Disputes. This chapter will presents the data and analysis to address the objectives which have been formulated. Here, analysis will determine the most causes/nature of disputes occur, the parties involved, types of construction, time of the dispute, type of client, and the standard form of the contract. 1.8.5 Chapter 5: Conclusion and Recommendation This chapter presents the recommendations and conclusions and suggest further research that is needed in the profile of construction disputes. It also addresses some implications of the research recommendations to the construction industry. 14 CHAPTER 2 THE NATURE AND CHARACTERISTIC OF CONSTRUCTION 2.1 Introduction The construction industry plays an important role in any county’s development process. The nature and characteristics of construction that is prone, susceptible to differences, dispute and failure such as delay, cost overrun and low quality. Therefore, this chapter will described the characteristic of construction which involved of technical and legal aspects, the nature of construction disputes, the causes of the disputes and the effects. 2.2 Definition of Construction Construction can be defined as: “The activity of erecting buildings and other structures including commercial, industrial, and residential work (James H. Maclean and John S. Scott. 1993). 15 “Construction is the building or assembly of any infrastructure on a site or sites. Although this may be thought of as a single activity, in fact construction is a feat of multitasking. Normally the job is managed by the construction manager, supervised by the project manager, design engineer or project architect. While these people work in offices, every construction project requires a large number of laborers, carpenters, and other skilled tradesmen to complete the physical task of construction”(Wikipedia Article, 16 May 2007). ‘…constructing, altering, repairing and demolishing building; constructing, altering and repairing highways and streets and bridges,; viaducts; culverts, sewers, and water, gas and electricity mains; railways roadbeds, subways and harbour and water ways; piers, airports and parking areas; dams, drainage, irrigation, flood control and water power projects and hydroelectric plants; pipe lines; water wells; athletic fields….specialist trade contractor’s activities.’ ‘ The assembly and installation of site of prefabricated, integral parts into bridges, water tanks, storage and warehouse facilities, railroad and elevated right-of-way, lift and escalator, plumbing, sprinkler, central heating, ventilating and airconditioning, lighting and electrical wiring, etc. systems of buildings and all kinds of structure…Department or other units of the manufacturers of the prefabricated parts and equipment which specialize in this work and which it is feasible to treat as separate establishments, as well as business primarily engaged in the activity, are classified in this group’(Fadhlin Abdullah, 2004) 16 2.3 Characteristic of Construction The nature and characteristic of construction can be described as follows: 2.3.1 Involved of Construction Design Principles and Procedures Forster, G. (1986) identified construction design principles and procedures include as following: a) Outline plan of work by the architect i) Briefing Stage On the appointment of architect, he should next obtain as much further information about the client’s proposal (the brief) in addition to those obtained during the enquiry stage. Full consultations through additionally arranged meetings will result in the architect formulating the client’s exact requirements. The following are the minimum particulars required by an architect; time limit for the project, preliminary details of the building type, size, solicitor’s information regarding boundaries, covenants and other restrictions and easement, finance available, extent of the land or property, with levels if possible, whether the land is owned by the client or is the process of purchase underway, whether outline planning consent has been or still requires to be obtained, whether there are any agents involved, or will the architect be the sole agent? Finally, having been given approval to use the services of consultants/specialist the client should be advised to write to them confirming their appointment, after the architect has made personal approaches to see if they are available. 17 ii) Feasibility Study This process is an extension of the ‘brief’ and when necessary, in the light of new ideas developing or a change of mind by the clients result, modification should be made to the brief to arrive at the client’s exact requirements, It is the architect’s responsibility to study all aspects of the proposed project to see if the client’s suggestion are feasible at this stage, and to make recommendations concerning the projects in its present form. b) Sketch Plans The procedure concerning sketch plans are as follows: i) Outline Proposals The architect now prepares, with the assistance of all the consultants, his proposals for the approval of the client on such matters as the design and construction. The general layout of the proposed building should be decided taking into consideration the fact that the specialist consultants would be assisting in making decisions to enable the quantity surveyor to estimate approximate costs for the work. Also the decision will be influenced by the structural method proposed and the method of erection. The services recommended would normally take into account the capital outlay, running costs and efficiency, in addition to the ease with which the appliances and ancillary equipment fits and blends into the structure. The structural engineer would normally be consulted to check the structural design or suggest alternatives to support heavy components of the services. 18 The estimated costs of the proposed structure is usually prepared by the professional quantity surveyor after consultations with the other members of the design team and bearing in mind the recommendations put forward by them. This would then produce a firm estimate which can only be finalized after comparing the recommendation with past project of similar design and nature. Sketch design would be in advanced stage by this time as the architect would have correlated all the consultant’s proposals. ii) Scheme Design It now remains for the architect and his team to prepare proper design drawings, and if necessary, a model can be prepared by the architect’s model maker. Provided that the client is still in approval with the recommended scheme the architect maintains and coordinates action on the design. Detailed Planning approval is now the aim to save on possible delays in commencing work on-site later. The full scheme design with brief specifications is prepared and further comparative costs are calculated by the quantity surveyor. Quality and quantity of the products and other units included in the drawings by the architects and engineer (structural, mechanical, and electrical)would be noted by the quantity surveyors. The cost control function of the quantity surveyor ensures that throughout the design stage of a project the cost can be monitored by the architect, so that if the design is becoming too expensive, action can be taken to keep within the limits laid down by the client in his ‘brief’. 19 c) Working Drawings i) Detail design The architect must now ensure that there are no more client’s requirements so that proposals to date are finalized regarding all particulars relating to the design and associated costs. Detail drawings are next prepared and all members of the design team will, during this stage of the work, progress towards compiling their own detail drawings and collaborate with the architect and the other consultants where necessary. The structural engineer completes his drawings with calculations to justify the sizes of the structural components, while the service engineer prepare their drawings regarding layout of lighting circuits, heating and ventilating routes and other essential internal environmental installations. The consultants’ information would be incorporated finally into the architect’s detail drawings. In coordinating the work of the design team the architect ensures that sufficient information is fed back to the quantity surveyor who continuously checks the costs against the budgeted amount. The client should be shown the final detail drawings before they are submitted to the building controls officer for approval under the Building Regulations 1976; the minimum number of sets of drawings being two, which includes the following : 1) Key plan – scale 1 : 2500 2) Block plan – scale 1 : 1250 3) Each elevation – scale 1 : 100 or 1 : 200 4) Plan of each floor level – scale 1 : 100 5) Plan of roof – scale 1 : 100 6) Vertical sections – scale 1 : 100 20 ii) Production Information This entails the preparation of production drawings, specification and contract particulars. When the detail drawings have been approved by the local authority representatives production drawing are prepared by agreement with the design team to supplement the detail drawings. Details need to be drawn larger to enable nominated suppliers and subcontractors to price their respective work easier and to produce special components which are necessary. The additional drawings are prepared to accurately convey to the contractor the architect’s requirements, and would therefore allow the main contractor to price the work more easily with the added advantages later of enabling the contractor to work without too many delays in querying details which are illustrated to a very small scale. During the preparation of the production drawings, the architect and his team of consultant should be preparing brief notes on the various methods of constructions, components, and material, which can then be elaborated on later by the quantity surveyors when the specifications are written (assuming the architect does not prepare the specification himself). The reason for the preparation of specification is to help convey to the contractor additional information about such subject as: special problems regarding the work, standard of workmanship expected, preparations to surfaces and components, standard of material to be used, design mixes of mortar or concrete, and to refer the contractor to the relevant BSS and BS Codes of Practice. The specifications therefore deals with the total ‘quality assurance’ of the project. 21 Contract particular should be prepared by the architect after consulting the client, and then by agreement with the quantity surveyor and other consultants. In preparing the particulars such as names and addresses of the client, architect, and quantity surveyor, description of site, description of works, and particulars regarding type of contract. iii) Bills of Quantities The professional quantity surveyors should be furnished with the production drawings, schedules, specifications, contract particulars, nominated subcontractor’s and supplier’s quotations and other relevant information to enable him/her to prepare the Bills. All items of work and quantities are calculated from the production drawings, in conjunction with the other documents, by the quantity surveyor and are listed in the bills of quantities so that the invited tenderers, in the ‘selective tendering’ situation, can price the work from the same information which shows exactly the extend of the work to be undertaken. The Bills when prepared, also serves as a control document during the course of the contract, particularly when they have been priced. iii) Tender Action If contractors are to be selected a list is prepared and invitations to tender are sent out, and subject to favourable replies being received some of the tender documents are posted to the individual contractors whiles the others remain available in the architect’s office for inspection by the contractors if they so wish. The contractor, on receipt of the contract documents, would begin the complex process of estimating the costs to do the construction work. Then by 22 adding an additional percentage for overheads and profits would arrive at tender figure. This is submitted to the architect as a bid for the work in competition with other contractors. The contractor who submits the lowest bid is generally awarded the contract. d) Site Preparation i) Operation on Site Regular project meetings should be arranged by the architect to ensure control of the operations and progress by the contractor on site. It is also responsibility of the architect, preferably through a clerk or works, to supervise each stage of the work and to ensure quality is maintained. At each stage of site work, it is generally duty of the architect to see that the professional quantity surveyor carries out valuations of each completed stage of the work, whereupon interim certificates are prepared so that stage of payments may be made to the contractor and subcontractor to pay for work done to date, usually with a percentage retention to pay for faulty work which may develop or be subsequently discovered later. ii) Completion The architect should prepare for the ‘practical completion’ inspection of the work done by the contractor, two or three weeks before completion of the project work takes place. After the inspection a practical completion certificates should be issued to the contractor, and there should be a handover meeting, always assuming that the client had been advised to take out insurance for the structure in time for taking possession. 23 2.3.2 Involved of Many Organizations and Supervisions Project Management Body of Knowledge (2004), stated that projects are typically part of an organization that is larger than project. Examples of organizations include corporations, government agencies, healthcare institutions, international bodies, professional associations, and others. Even when the project is external (joint ventures, partnering), the project will still be influenced by the organization or organizations that initiated it. Project-based organizations are those whose operations consist primarily of projects. These organizations fall into two categories: a) Organizations that derive their revenue primarily from performing projects for others under contract – architectural firms, engineering firms, consultants, construction contractors, and government contractors. b) Organizations that have adopted management by projects. These organizations tend to have management systems in place to facilitate project management. Forster, G. (1986), states that the organization structure of some contractors is quite sophisticated principally while building and civil engineering firms or companies can be divided into small, medium, large and very large concerns. An example of organization structure in construction industry would be similar to that shown in Figure 2.1 and Figure 2.2. 24 Figure 2.1: Organisation Structure of Small/Medium-Sized Company Shareholders Board of Director Managing Director Company Secretary Contracts Manager Legal Section Site Manager Account Section Small works supervisor Insurance tax and finance section Wages and salaries section General Office Manager Surveying Manager Purchasing Subcontractors section Planning and control section Personnel and industrial relations section Joinery works foreman Plant and transport ii General administration section Estimating and valuation section Incentives and bonus section 25 Figure 2.2: Major Construction Group’s Organization Structure Research & geotechnic company General building company Industrialize /manufactur er’s company Aggregate production company Brick manufact uring company Joinery production company Holding or parent company Plant hire company Design services company Overseas developm ent company Concrete products company House building company Civil Engineeri ng Company 26 2.4 The Nature of Construction Disputes The nature of the construction and the complexity of the project, causes a dispute in our construction industry. There a few description of the construction nature such as follows: “…Not only does it cover a very wide range of end products but the people working within it come from a broad range of crafts and professions. With architects and almost all branches engineering and surveying represented, there can be twenty or more disciplines on a complex project. The projects tackled by this diffuse industry are not only wide ranging and varied in their end use but also within their types. Each major project is unique. It is a prototype, a one off. This means that for every project undertaken a learning curve is inevitable. It is a rare industry indeed that produces so many varied products without significant repetition”(Jeff Whitfield, 1994) Glenn A. Sears and S. Keoki Sear, (2005) also state, each construction project is unique, and no two are ever quite alike. In its specifics, each structure is tailored to suit its environment, arranged to perform its own particular function, and design to reflect personal tastes and preferences. The vagaries of the construction site and the infinite possibilities for creative and utilitarian variation of even the most standardized building product combine to make each construction project a new and different experienced. The construction process is subject to the influence of highly variable and often unpredictable factors. The construction team which includes various combinations of contractors, owners, architect, engineers, workers, sureties, lending agencies, governmental bodies, insurance companies, material dealers and other, changes from one job to the next. All of the complexities inherent in different construction sites, such as subsoil conditions, surface topography, weather, transportation, material supplies, utilities and services, local subcontractors, and labor condition, are innate part of the construction industry 27 Gidado K.I (1996) see a complex project as follows; having a large number of different systems that need to be put together and/or that with a large number of interfaces between elements, when a project involves construction work on a confined site with access difficulty and requiring many trades to work in close proximity and at the same time, with a great deal of intricacy which is difficult to specify clearly how to achieve a desired goal or how long it would take, which requires a lot of details about how it should be executed, which requires efficient coordinating, control and monitoring from start to finish, which requires a logical link because a complex project usually encounters a series of revisions during construction and without interrelationships between activities it becomes very difficult to successfully update the programme in the most effective manner. Jeff Whitfield (1994) stated that the industry where enriched by the presence of other parties with an interest in the end result, such as the funder, the developer, the planning authority, the construction regulators and the public at large whose built environment is important to them economically and aesthetically. Add to these divergent interests the contractor who builds the edifice, and his sub-contractors and suppliers who contribute specialist skills and materials and there are relatively few people in our society without an interest in the construction process. All of this variety of interest and the complexity of the projects, provides the catalyst for conflict in the industry. Most disputes in commerce generally and in construction particularly arise from some form of uncertainty. The disputes may well be disguised but all will involve either a conflict of ideas, of beliefs or of interests and as we have already observed conflicts of ideas and beliefs are most likely to arise where there is some uncertainty. Unfortunately the construction industry is, by its very nature, beset with uncertainty for the following reason: a) Prototype 28 Every new project is essentially a prototype. It is unique in its own way. It may have similarities to another project but many things will inevitable be different, including the team who build it. Because each new project is arguably a prototype, many of the lessons that must be learned during the actual construction process b) Changes Everyone who has ever been involved in a construction project will know that change is inevitable. In many, if not most, instances the work on site commences well before the design is finalized. This acceptance of change is widely accepted in the industry and fast tract projects are often deliberately planned to allow design on the later elements to continue as the earlier elements are constructed. This causes uncertainty as to what finished project will include and confusion as to what the various contractors were supposed to include in their prices. c) Delays Most engineering and construction contract anticipate failure. There are written in the expectation of one party’s inability to comply with their bargain. Clauses are included which allow the architect to provide late information, allow engineers to issue changes to the contracted works, and permit contractors to complete their works late owing to their own shortcomings. Given all of these expectations, is it at all surprising that the parties involved often live up to them and bring in a project late and over budget? 29 What greater uncertainty could we build into a contract for a new project? If uncertainty is the main criteria for determining fertile ground then it is indeed true to say that construction is a fertile ground for conflict. However, Jeff Whitfield (1994) states that dispute in construction are common and range from a minor difference over the meaning of a contract clause. John Murdoch and Will Hughes (2000) stated that, the first factor defining the nature of a construction dispute is the terms of the contract. It is sometimes clear that parties have entered into a binding contract but not clear what the exact terms of the contract are. This may be either because there is some doubt about what the terms were which were comprised in the contract or that being settled, because there is doubt about what the meaning is of the terms used (Robb G.G.G and Brookes John P., 1970) Hohsn H. Murray stated that, contract are typically drawn by architects or engineers hired by the purchaser or owner. These design professionals rely on standard preprinted clauses and forms, most of which found in or are the product of much study by committees appointed from leading members of associations, government representatives, specifications writers, attorneys; indeed, a whole host of sources contribute to the documents that comprise a construction contract including, and far from least important…..unfortunately the ultimate interpreter of the contract is not the one who studied, wrote, or read it, but the court or board whose interpretation today tends to follow that which seems reasonable. Thus, in a dispute today, the special contract clause so carefully written to fill all the wishes of the owner by assigning. 30 John Murdoch and Will Hughes (2000) stated that basically, a contract is an enforceable promise. And the subject of this enforceable promise is the production of a unique, technical artifact, using temporary management. 2.4.1 Enforceable Promises Building contract, like any other contract, are concerned with making promises, with the expectation that one can be forced to carry them out. A person who has no intention of doing a thing should not sign a contract recording that there is such an intention. Of course, it can happen that people enter into contracts that they did not completely intend. A shared mistake is no real problem, as the parties can rectify it by mutual consent. However what sometimes happens is that one party claims, due to oversight or mistake, to have signed a contract that does not accurately reflect his or her attention. If there is a difference of interpretation, then the type contract will be important in term of the way in which it will be interpreted. If it is not a standard form of contract, the principal of ‘contra proferentem’ will prevail. This means that any ambiguity in the contract will be construed against the party who seeks to benefit by exclutions or limitations in it. This will usually, although not always, be the party which put it forward. It is during disagreements about the intentions of contracting parties that such details as notes of telephone conservations, minutes of meetings, correspondence and the like may become relevant. These seek to provide evidence to the parties intentions. However, it will in most cases be too late for the dissenting party to alter the contract. Building contract, as we have seen, are very comprehensive and specific about what is 31 expected of each party, and it is difficult to claim that the obligations arising from entering into such a contract were not properly understood at the time it was made. 2.4.2 Technical Matters Disagreements often arise over technical questions. The technology involved in construction is idiosyncratic, difficult to understand and subject to change. Added to this is any change that may be associated with the technology of the client organization. The use of different and/or familiar techniques is often the causes arguments and disagreements. For example, the nature of the site is often source of contention. While the site itself is clearly visible at ground level, it can hold many surprises once excavation starts. It is not enough merely to look at a site in order to ascertain the site condition. Adequate site investigation is a constant source of problem in the industry. Who responsibility is it? In order to answer that question, one must look at the clauses in the contract. Do they represent what is intended? Once the cause is identified, it is a fairly straightforward matter to allocate blame and with it legal responsibility. 2.4.3 Legal Matters Some disputes are technically simple, and turn on what is the law on a specific point. The law is not infinite. There many day-to-day occurrences that have not previously been decided upon by the courts. There are many spheres of activity not covered by statute. The resolution of a dispute may hinge upon the ascertainment of the law in a previously undefined area. 32 One particular legal problem area arises from the inconsistencies between various contracts. A major problem mentioned by Latham (1994) was the inconsistencies and gaps between the various consultant appointments and the building contract. As a result, most of the bodies who drafts the contracts now seek to produce integrated packages of contracts, rater than a standard form for just one of the relationship. Where a dispute arises under a construction contract, the first means of resolving that dispute in a binding manner is often through a decision of the contract administrator. Until recently, a party wishing to pursue a dispute beyond the contract administrator had two options: either to go to arbitration, if the contract made provision for this, or to begin proceedings in court. 2.5 Causes of Dispute Causes of disputes can be traced into five sources as follows: 2.5.1 Defects or omission in the contract document. This can be a simple of or a catastrophic error in drawings or specifications on the part of the designer, or can stem from an error in reading or understanding the intention or scope of the contract documents by the person who is the ultimate doer of the work and who must first divine and then meet the intent of the designer. Contract document errors are major sources of construction disputes. 33 2.5.2 The failure of someone to accurately estimate the costs It could be that the owner did not properly understand the magnitude of the project’s cost and then finds itself in a position in which it must force the situation in order to meet the economic limitations. Or perhaps the designer’s fee was not large enough to accomplished the studies, investigations, or whatever is needed to deliver a product timely and satisfactorily to its client. The designer decides it must take short cuts in order to avoid financial loss. The contractor often will not estimate a job properly. It could fail to provide for means, methods, and materials thus become involved in a contract based on a difficult bid. Often a subcontractor will not include everything the general contractor insists or believes was written into the subcontract proposal and agreement, or perhaps the subcontractor made an error. The initial failure to account the cost in a construction programmed accurately by any and all of the participants is fertile ground in which to construction dispute. Builders, subcontractors, suppliers, and designers need to make a profit, as do people in all endeavors. Poor estimates often reduce or eliminate the profit margin, make the party with slim or negative profit projections supersensitive, and lead to search for every opportunity to create income to recover estimate errors. 2.5.3 Changed of condition. For example, the soil borings or investigations indicate clay, but upon excavation the soil turns out to be ledge rock, the hole is wet, but upon it was supposed to be dry. Change condition dispute often begin with the problem of deciding if the condition discovered or experienced is in fact a changed conditions. A change of conditions can also have an impact on an entire program and cause what are known as ripple damages. More 34 often than not the scope and quantification of ripple damages comprise a dispute of major proportion 2.5.4 The consumer Consumer has become a fourth major origin of disputes. The rise of tenant and condominium owner associations, and a sense or a reality of public awareness has made the ultimate user of a facility a source of dispute. The rise in the last 20 years in the courtroom and the media of recognition of individual rights is a great contrast to the earlier doctrines in our land of ‘buyer beware’. The recognition and enforcement of implied duties of the builder have created many concerns not only for those who are build and design but also for those who are finance and act as insurers and guarantors in the construction industry. 2.5.5 The people involved. The construction business is a people business. In the construction industry, people design the building, bridges, dams, roads or whatever is to be built, people draw the plans, write the specifications, read the plans, bid the jobs, estimate the prices, and make certain assumption rapidly. In construction industry, and in so doing put their individual and set all sorts of personal goals. The practices of the people of the industry, their personal habits, their interpersonal relationship, the position and power, the hierarchies and tradition that encumber management in all disciplines that are all fertile ground for disputes (Hohns, H.Murray,1979). There are also various causes of dispute by different researcher such as follows: i) Six areas: unrealistic expectations; contract documents; communications; lack of team spirit; and changes (Bristow and Vasilopoulous, 1995) 35 ii) Six areas: payment; performance; delay; negligence; quality; and administration (Conlin, 1996) iii) Three areas: people; process; and product (Diekmann, 1994) iv) Seven areas: contract terms; payment; variations; time; nomination; renomination; and information (Heath, 1994) v) Six areas: change of scope; change conditions; delay; disruption; acceleration; and termination (Hewit, 1991) vi) Two areas: root causes; and proximate causes (Kumaraswamy, 1996) vii)10 areas: management; culture; communications; design; economics; tendering pressures; law; unrealistic expectations; contracts; and workmanship (Rhys Jones, 1994) viii) Four areas: acceleration; access; weather; and changes (Semple 1994) x) Two areas: misunderstandings; and unpredictability (Sykes,1996) 36 2.6 The Effects of the Disputes Jeff Whitfield (1994) states that, in construction three things cause most, if not all, of the disputes, quality, time and money 2.6.1 Quality Our definitions of quality should be realistic and appropriate to the price we are prepared to pay. It is sometimes the case that the client will specify a much higher standard than he really requires only to talk at the price once the money has been spent on his behalf. Brief to designers should concentrate on the items the client finds important. If they do not then the architect will tend to give priority to aesthetics and the engineer to structural stability. The completed building may then either be short of space and look marvelous or withstand an earthquake and look awful. Quality and finish are very much in the eye of the beholder and failure to adequately specify will lead to a conflict of beliefs, where the contractor really believes it is acceptable, or a conflict of interests, where the contractor simply provides the lowest cost solution. 2.6.2 Time It is rare to see a dispute arise from a contractor having too much time, and so we will concentrate on the real issue, which is too little time. Time is only important in construction because we set completion dates and provide for the remedy of liquidated 37 damages if the date is not met. Almost everyone directly involved in the industry has a profit motive. We know that time is money and so to deprive someone of time can be as galling as robbing the of their money. When specifying the time for the completion of a project we need to be realistic. We need to anticipate those problem that will consume valuable time and resources. For example, allowing the quantity surveyor less time to prepare his contract documents because the design was late does not save time, it merely increases the prospect of error which will add more time to the overall process. The whole constructional process needs to be time controlled from inception to occupation. Each element of the construction process must have an appropriate and agreed time scale, independent on the shortcomings of other progress. The shorten contracts periods because early milestone were not met is not the answer. Such a remedy will only move the eventual dispute back in time. 2.6.3 Money If the price for a project is wrong then we can expect problems and conflicts to harass that project throughout its life. As with time, the money must be adequate for the project in hand. If fee competition is too harsh and an architect accepts a commission on ruinous terms then he will not be the only sufferer from the effects of his foolhardiness. He will try to design the project with lower quality staff and in fewer hours, he could skimp on his overseeing and quality control roles, he might even decides to cease practicing altogether and leave the client with a time and money problem far greater than any saving in fees. Adequacy of funding and appropriateness of funding will reduce the inevitable conflicts which arise over financial matters. 38 2.7 Conclusion Disputes between parties to construction projects are of great concern to the industry; nevertheless, the subject is dominated by anecdote and hearsay. The study of construction industry disputes, and the causes of those disputes, is essential. In fact, it would seem that effective management action can be taken only if based on reliable evidence and as project manager it is essential for them to consider all kinds of dispute in construction industry. 39 CHAPTER 3 PROFILING 3.1 Introduction This chapter will divided into two parts which are the theoretically on profiling and the element or parameter of profiles of construction disputes. This profile required information such as the nature of dispute, parties involved, type of project, time of the disputes occur, and the standard form of contract. 3.2 Definition of Profile Wikipedia Dictionary defined profile as a “brief description of a person, publication, broadcast station, or group in terms of a number of relevant parameters. An editorial profile describes a magazine in terms of it departments, features, and general focus. Advertisers use editorial profiles to evaluate the suitability of a publication for their message. A station profile would describe the programming and music offered by a radio or television station. A market profile describes the prospective buyers or audience for a product or service in terms of the demographic and/or psychographic characteristics of the individuals constituting the market. For example, the market profile for a luxury sedan 40 might be status-conscious, affluent, professional couples aged 35-55, living in singlefamily homes valued at $500,000 or more, in and around densely populated urban areas “ Therefore, profile is an important to be developing in construction industry. In this case the profile will describe the common features of construction disputes. . 3.3 The Importance of Profile The development of this profile is based on certain reasons such as individual used or it could be used by a company. The importance of the profile of construction disputes is as below: a) The clients of any construction projects are absolutely try to avoid any disputes from arising in their project. Therefore, this profile architect, engineer, quantity surveyors, and contractor could prevent disputes by learning from others mistakes. b) Project Manager specially, could recognize previous construction disputes through this profile and then figure out how to prevent and look for the best solution in handling disputes. A ‘framework’ could be built in order to satisfy everyone’s needs. As what people said ‘a cure’ or ‘correction mechanism’ could be provided in handling disputes. c) This profile will also become a tool in construction industry which contains information on dispute in construction industry where could be accessed by anyone 41 for examples to identify the origin of most common dispute in construction industry in Malaysia. 3.4 Parameter of Profiles of Construction Disputes The information which are needed in developing profile of construction’s cases consists as follows: a) the nature of disputes b) the parties involved c) type of construction d) time of dispute occur e) type of standard form of contract 3.4.1 Nature of Construction Disputes Nature of dispute can be consists as follow: a) Certificate and Payment Norazam Othman (2007) stated payment, among others are, monetary consideration for the contractor’s performance, the principal obligation of the client where any failure considered as a fundamental breach, and as primary source of contractor’s cash flow. 42 Dispute regarding to payment are stated as follows: i) Problem with interim certificate ii) Amount of certificate incorrect iii) Wrongful deduction from the certificate by the employer iv) Off-site goods and materials v) Retention b) Variation ‘The valuation of variations has been recognised as a prime cause of conflict and dispute in construction industry. Such disputes often concern the prices and/or rates to be applied to the varied works.’(Monty Sutrisna, Kevan Buckley,Keith Potts and David Proverbs, 2005) There is no one definition of what is a variation. Each of standard form of building contract has its own definition but clearly ‘variations’, in the generic sense, refers to any alteration to the basis upon which the contract was let. This means the term embraces not only changes to the work or matters appertaining to the work accordance with the provisions of contract, but also changes to the contract conditions themselves (Peter R. Hibberd, 1986). A variation disputes can be taken to be any, a combination of any or all of the following: i) Variation in building projects may mean ‘the alteration or modification of the design, quality or quantity of the Works, as shown upon the Contract Drawings 43 and described by or referred to in the Contract Bills, and includes the addition, omission or substitution of any work, the alteration of the kind or standard of any of the materials as goods to be used in the works, and the removal from the site of any work materials or goods executed or brought thereon by the contractor for the purposed of the work other than work or material or goods which are not in accordance with the contract. ii) Variation in building projects together with instructions regarding the expenditure of provisional sums, prime cost sums and instruction concerning the nature of the work which are not specifically termed a variation in the contract documents. iii) Variation of contract in law, i.e. if the both parties alter a contract document by agreement after execution of the original contract this is a variation of the contract terms or conditions. iv) Variations of price clause which enables the contract sum to be adjusted for rises and falls in the cost of labour or materials. c) Delay and Disruption ‘To delay’ means to slow up or cause to be late (Vincent Powell-Smith and John Sims, 1985) where the disputes can occur to the following matter: f) Possession of the site and commencement of work ii) Extension of time iii) Liquidated and ascertained damages iv) Reimbursement of loss and expense 44 d) Negligence Robb G.G.G and Brookes John P. (1970) stated that negligence has two separate and distinct meanings in the law tort: i) A state of mind which some torts may be committed. I may commit to trespass intentionally; or I may commit it negligent, not actively desiring to do so but as a result of carelessness or inadvertence. The distinction between intentional and negligent conduct is whether or not the person desires the consequences of his act; ii) an independent tort consisting of the breach of a legal duty to take care resulting in damage. It is negligence as an independent tort which we are here concerned. Negligence as a tort is the breach of a legal duty to take care owed by the defendant to the plaintiff, which results in damage to the plaintiff. ‘…negligence means more than heedless or careless conduct …; it properly connotes the complex concept of duty, breach and damage thereby suffered by the person to whom the duty was owing.’ e) Performance The performance of the contract must be precise and exact (Guest A.G, 1975). Parties associated with the performance of the work such as contractor and employer are under obligation for certain duties. 45 Dispute can occur when the contractor failure to complete the work, design and quality of materials or the employer failure in giving site possession, supplying instruction as to the carrying out of the work, nomination of specialist sub-contractors and suppliers, etc. Disputes in performance also can be included discharged from further performance such as repudiation, release, impossibility, frustration, and illegality. f) Defect The word defect in this context includes any breach of contract affecting the quality of the work, whether structural on the one hand or merely decorative on the other, and whether due to faulty material or workmanship, or even design, if the latter part of the contractor’s obligation. But in nearly all the cases of defect, whatever its cause, must be a defect which appears within the maintenance period. 3.4.2 The Parties Involved There are two parties involve in any disputes where case names are usually given with the plaintiff first, as in Plaintiff v. Defendan. In every legal action, whether civil or criminal, there are two sides. The person suing is the plaintiff and the person against whom the suit is brought is the defendant. In some instances, there may be more than one plaintiff or defendant. Discussion of plaintiff and defendant are as follows: 46 a) Plaintiff Plaintiff can be defined as: i) The party that institutes a suit in a court. ii) One who initially brings the suit. In a personal action, he seeks a remedy in a court of justice for an injury to, or a withholding of, his rights (Business Dictionary). iii) The person who brings a lawsuit. Contrast with Defendant Example: A plaintiff sued for Specific Performance to force the owner of land to sell at the agreed upon terms.(Real Estate Dictionary) iv) One that makes a formal complaint, especially in court (Thesaurus Dictionary) A plaintiff, also known as a claimant or complainer, is the party who initiates a lawsuit (also known as an action) before a court. By doing so, the plaintiff seeks a legal remedy and if successful, the court will issue judgment in favour of the plaintiff and make the appropriate court order (eg. an order for damages) b) Defendant The party to whom the complaint is against is the defendant or in the case of a petition, a respondent. Defendant can be defined as: i) The party against which an action is brought. ii) One of two parties in a negligence lawsuit (the other party being the plaintiff) from whom the plaintiff seeks releases because of bodily injury and or property damage incurred as the result of the defendant's allegedly negligent acts.(Insurance Dictionary) 47 iii)The party sued in an action at law. Example: Abel brings suit against a former landlord, Baker, for refusing to return a Security Deposit. In the suit, Baker is the defendant.(Real Estate Dictionary) iv) A person against whom an action is brought (Thesaurus Dictionary) A defendant or defender is any party who is required to answer the complaint of a plaintiff or pursuer in a civil lawsuit before a court or any party who has been formally charged or accused of violating a criminal statute. A defendant in a civil action usually makes his or her first court appearance voluntarily in response to a summons, whereas a defendant in a Criminal law, criminal case is usually taken into custody by police and brought before a court, pursuant to an arrest warrant. The actions of a defendant, and its lawyer counsel, is known as the defense. Both plaintiff and defendant above can be anyone of construction team. Allan Ashworth, (2002) stated construction team as follows: a) Client Clients as the person or organization who is responsible for commissioning and paying the design and construction, b) Architect The architect function is to determine a proper arrangement of space within the building, its shape, form, type of construction and material to be used, environmental requirement and aesthetic consideration. This is all now done within the concept of a whole project life approach. Architects prepare the design, obtain planning permission and 48 building regulation approval, prepare detail drawing and specifications an advice of the appointments of a constructor. They may be involve in the appointment of other consultants. During construction on site, the architect duties are largely one of inspection of the works to ensure that they comply with the contract. c) Engineer A wide range of different types of engineer are employed within and outside the construction industry. On civil engineering projects the design and supervision of the works is undertaken by the civil engineer. Structural engineers really work in branch of civil engineering concerned with the analysis of structure capability of buildings and engineering structures. Building services engineers claim that they are the people who bring a building to life. Services in building today include, heating, lighting, plumbing, energy supply, telephones, computer systems, fire, security protection, etc. Without these services the building is a shell providing little more than the traditional function of shelter. d) Quantity surveyor The quantity surveyor has developed from the role and function of a measurer to that of cost and value consultant. The emphasis of their work has moved from being solely concern with accounting function to those involving the financial forecasting of construction projects. The quantity surveyor’s role is threefold. First, as a cost, consultant at the strategic and conceptual phase of pre-design, both on an initial cost and whole lifetime basis. Second, in preparing tendering and contractual documentation for use by general and specialist contractors. Third, in an accounting role during the construction 49 phase where reports are made for interim payments, financial progress and the control, the adjudication of contractual claims and the preparation and agreement of the final project expenditure. The role of quantity surveyors has shifted from one focusing on cost to one now mainly concerned with added value. e) Builders and contractor Builders are engaged in the administrative, commercial, managerial, scientific and technical aspects of building. They are responsible for managing the construction process on site including planning and programming the works, budgeting and costing and ensuring that the standards and quality meet the expectations set out in the contract. Their skills ensure that the projects meets all the requirements of the developer or client. f) Planners Planners are employed in the planning departments of local authorities, by many other statutory undertakings and in consultancy. Planners recognize that land is a limited and scarce resource and that the increasing demand placed upon it require an adequate system of allocation of use. The planners need to consider aspects of whether or not a proposed development will cause pollution or increased road traffic, what effects it will have on neighbours and whether it will create even greater demands for further development. Planning consultant will advise on how best to obtain planning permission where this is difficult and prepare application to the planning authority on the developer’s behalf. 50 3.4.3 Types of Construction The field of construction is as diversified as the uses and forms of the many types of structures it produces. However, construction is commonly divided into four main categories, although there is some overlap among these divisions and certain projects do not fit neatly into any one of them. In general, contracting firms specialize to some extent, limiting their efforts to relatively narrow range of construction types. Specialization is usual and necessary because of the radically different equipment requirements, construction methods, trade and supervisory skills, contract provisions and financial arrangements involved with the different construction categories. Glenn A. Sears and S. Keoki Sears (2005) stated four main divisions are residential, building, engineering and industrial constructions are describe in the following paragraph. a) Residential Construction Residential or housing construction includes the building of single-family homes; condominiums; multiunit town house; low-rise, garden-type apartments; and high-rise apartments. Design of this construction type is done by owner, builder-vendors, architect, or the builders themselves Construction is performed by the owner, builder-vendors, or independent contractors under contract with the owner. This category of construction is dominated by small building firms and normally account for 40-45 percent of new construction during a typical year. Historically, residential construction has been characterized by instability of market demand and is strongly influenced by the governmental regulation and national monetary policy. Housing 51 is an area of construction typified by periodic high rates of contractor business failure. A large proportion of housing construction is financed through private financial institution. b) Building Construction Building construction includes building in the commonly understood sense, other than housing, that are erected for institutional, educational, light industrial, commercial, social, religious, governmental and recreational purposes. In normal business years, private capital finances most building construction, which normally accounts for 25-30 percent of the annual total a new construction. Design of this construction category is predominantly done by architects, with engineering design services being obtained as required. Construction of this kind, is generally accomplished by prime contractors or construction manager who subcontract substantial portions of the work to specialty firm. c) Engineering Construction Engineering construction is a very broad category and covers structures that are planned and designed by the engineers. This category includes those structures whose design is concerned more with functional consideration than aesthetics and which involve field material such as earth, rock, steel, asphalt, concrete, timbers and piping. Most engineering construction project are publicly financed and account for approximately 20-25 percent of the construction market. Engineering construction divided into three subgroups: highway and airfield, heavy and utility construction. Highway and airfield construction covers clearing, excavation, fill, aggregate production, subbase and base, paving, drainage structure, bridges, traffic signs, lighting 52 system, and other such items commonly associated with this type of work. Heavy construction is usually construed to include sewage and water-treatment-plant, dams, levees, pipe and pole lines, ports and harbor structures, tunnels, large bridges, reclamation and irrigation work, flood control structures, and railroads. Utility construction mostly involves work performed for municipalities, such as the construction of sanitary and storm drains, curbs, and gutters, street paving, water lines, electrical and telephone distribution facilities, drainage structures, and pumping stations. d) Industrial Construction Industrial construction includes the erection of projects associated with the manufacturer or production of commercial products or services. Such structures required a highly technical approach and are frequently built by large, specialized contracting firms that do both the design and field construction. Petroleum refineries, steel mills, chemical plants, smelters, electric powergenerating stations, heavy manufacturing facilities, and ore-handling installations for examples of industrial construction. 3.4.4 Time of Dispute’s Occur Dispute in construction can arise at any phase of development process. Allan Ashworth (2002) stated that development cycle for a construction project can be best classified into five different stages which discuss as follows: a) Inception Phase. 53 This phase involved of appraisal stage, strategic briefing , feasibility and viability study. b) Design Phase This phase involved of outline proposals stage, detailed proposals, final proposals, production of information, tender documentation, and tender action. c) Construction Phase This phase involved stage of mobilization, and construction to practical completion d) Occupation Phase This phase include after practical completion and during the purpose of the project. f) Demolition Phase Thus, this research will identify when the construction dispute occur according to five of development phases above. 54 3.4.5 Types of Standard Form of Contract A different form is used depending on the type of work, contract document produced and client, and many Standard Forms have been prepared by other bodies such as that Pertubuhan Arkitek Malaysia, Construction Industry Development Board Malaysia, and Jabatan Kerja Raya, Malaysia. Examples of some Standard Forms of Contract are given below: a) The Malaysian PWD Form of Construction Contract b) The Malaysian Standard Form of Building Contract (The PAM 1998 Form) c) FIDIC Standard Form d) CIDB Standard Form of Contract For Building Works e) IEM Standard Form f) Standard Form of Domestic SubContract (DSC) 3.5 Conclusion This chapter completely discuss of the profile of construction disputes where include the definition of profile, the importance of this profile, and discuss the parameter or element which important in developing this profile. These parameter are, the nature of dispute, parties involved, type of project, time of dispute, and the standard form of contract that involved in construction disputes. 55 CHAPTER 4 THE PROFILE OF CONSTRUCTION DISPUTES 4.1 Introduction The nature and characteristic of construction which contributed to the construction disputes and the theoretically of profiling with the element had been explained in the previous chapter. Consequently, this chapter describes the profile of construction disputes which focus on the achievement of each objective that had set up. There were 72 Malaysian cases had been collected between 1997 to 2007, and all the cases had been analyzed in achieving the objective of this study and briefly this chapter will be divided into five parts as following: i) The nature of construction disputes ii) The parties involved in constructions disputes iii) Type of the project iv) Time of the disputes v) Standard form of contract of the project. C1 C2 C5 C6 LOW KOK HWA v SIME DARBY URUS HARTA BHD [1997] MLJU 365 KEMAYAN CONSTRUCTION SDN BHD V PRESTARA SDN BHD [1997] 5 MLJ 608 LIM JOO THONG V KOPERASI SERBAGUNA TAIPING BARAT BHD [1998] 1 MLJ 657 VICTOR BUYCK STEEL CONSTRUCTION SDN BHD V PI CORROSION ENGINEERING SDN BHD [1998] 7 MLJ 513 Claim for extra payment in lump sum contract Unpaid for balance of certificates Sanction to pay incoming supplier, sub contractor for existing and future project Prevent others party receive payment Issuance of payment certificate by party not construction contract Non payment on the ground non registration as professional body False evaluation the amount in certificates No issuance of interim certificate due non of CPC Quantum meruit Mislead/differences in payment procedure (according to privity/ terms of contract) Non payment / non payment for certified sums Claim for balance of services fee Claim for payment of work done No bank guarantee which is precedent of payment Argument of the amount to be paid Over deduction of the sum payment Unpaid for further payment due to debt problem Delay in progress payment Case Nu. Unpaid of work done due failed on defect work Unpaid the architect fees by the employer. 56 TABLE 4.2(a): ANALYSIS NATURE OF CONSTRUCTION DISPUTES Nature of Dispute PAYMENT Law Cases(1997-2007) 57 C10 KEEN BUILDERS SDN BHD v UTARA DUA (MALAYSIA) SDN BHD AND THIRD PARTY [1998] MLJU 408 CHOO NGIE SIN v TAN KOK MING C13 C15 [1998] MLJU 214 ORIENTAL STAR ENTERPRISE SDN BHD v TROPICAL REALTY SDN BHD [1998] MLJU 279 C16 C22 C24 LIM JOO THONG V KOPERASI SERBAGUNA TAIPING BARAT BHD [1998] 1 MLJ 657 FASDA HEIGHTS SDN BHD V SOON EE SING CONSTRUCTION SDN BHD & ANOR [1999] 4 MLJ 199 LIGHTWEIGHT CONCRETE SDN BHD V NIRWANA INDAH SDN BHD [1999] 5 MLJ 351 58 C25 C27 ISMAIL BIN MOHD YUNOS & ANOR V FIRST REVENUE SDN BHD [2000] 5 MLJ 42 TEKNIK CEKAP SDN BHD V VILLA GENTING DEVELOPMENT SDN BHD [2000] 6 MLJ 513 C29 WAC ENGINEERING SDN. BHD. v MUI HIKARI CONSTRUCTION SDN. BHD. [2000] MLJU 234 C31 SUM-PROJECTS (BROTHERS) SDN. BHD. v BINA JATI SDN. BHD. [2000] MLJU 235 C32 MEDA PROPERTY SERVICES SDN. BHD. v ABRIC CLADDING SDN. BHD. (KANDUNGAN 11) [2000] MLJU 310 C34 CRYSTAL REALTY SDN. BHD. v WARY HOLDINGS SDN. BHD. [2000] MLJU 212 59 C35 C37 MAHKOTA TECHNOLOGIES SDN BHD V BS CIVIL ENGINEERING SDN BHD [2000] 6 MLJ 505 SIEMENS BUILDING TECHNOLOGIES (MALAYSIA) SDN. BHDv GEAHIN ENGINEERING BERHAD [2001] MLJU 26 C38 MARPLAN SDN. BHD. v HANHYO (M) SDN. BHD. & ORS [2001] MLJU 458 C39 CHASE PERDANA BERHAD v PEKELILING TRIANGLE SDN. BHD. & ORS [2001] MLJU 389 C40 ORIENTAL ENTERPRISE SDN. BHD. (NO. SYKT.: 99870-A) v SRI HARTAMAS CONTRACTORS SDN. BHD. [2001] MLJU 549 C41 JAK KWANG BUILDERS & DEVELOPERS SDN BHD V NG CHEE KEONG & ORS [2001] 4 MLJ 391 60 C42 BMC CONSTRUCTION SDN BHD V DATARAN RENTAS SDN BHD [2001] 1 MLJ 356 C43 JALLCON (M) SDN BHD V NIKKEN METAL (M) SDN BHD (NO 2) [2001] 5 MLJ 716 C44 C45 NEOH KHOON LYE V TRANS-INTAN SDN BHD [2002] 6 MLJ 8 ANTARA ELEKTRIK SDN BHD V BELL & ORDER BHD [2002] 3 MLJ 321 C46 MULTIGUNA CONSTRUCTION & DEVELOPMENT SDN BHD v HICOM MENANG PROPERTIES SDN BHD [2002] MLJU 697 C48 BBR CONSTRUCTION SYSTEMS (M) SDN BHD v MAXDOUBLE CONSTRUCTION (M) SDN BHD [2002] MLJU 104 61 C49 PEOPLE REALTY SDN BHD v RED ROCK CONSTRUCTION SDN BHD & ANOR [2002] MLJU 543 C50 HAP AIK CONSTRUCTION BHD v HPC ENGINEERING (M) SDN BHD [2002] MLJU 105 C51 JKP SDN BHD V PPH DEVELOPMENT (M) SDN BHD [2003] 6 MLJ 192 C52 RIBARU BINA SDN BHD & ANOR v BAKTI KAUSAR DEVELOPMENT SDN BHD & ANOR [2003] MLJU 385 C54 PERNAS OTIS ELEVATOR CO. SDN BHD v SYARIKAT PEMBENAAN YEOH TIONG LAY SDN BHD [2003] MLJU 394 62 C56 NAFAS ABADI HOLDINGS SDN BHD v PUTRAJAYA HOLDINGS SDN BHD & ANOR [2004] MLJU 148 C61 C67 TRADEBOND (M) SDN BHD V HALIM-O CONSTRUCTION SDN BHD [2005] 7 MLJ 624 KM QUARRY SDN BHD V HO HUP CONSTRUCTION CO BHD [2006] MLJU 157 C68 CM INDAH V UB USHABINA SDN BHD [2006] MLJU 426 1 1 3 3 2 4 1 2 1 5 5 TOTAL 37 1 1 1 1 1 1 1 1 1 C3 C4 C7 C9 USAHA DAMAI SDN BHD V SETIAUSAHA KERAJAAN SELANGOR [1997] 5 MLJ 601 DAEWOO CORP V BAUER (M) SDN BHD [1998] 7 MLJ 25 FAJAR MENYENSING SDN BHD V ANGSANA SDN BHD [1998] 6 MLJ 80 MALAYAN FLOUR MILLS SDN BHD V RAJA LOPE & TAN CO & ANOR [1998] 6 MLJ 377 Unregistered engineer Termination by wrong party Unproved of termination Appointment another contractor Termination of agreement because of misstatement of building approve. Economic downturn Contractor not rectify various default VARIATION Termination of architect Refuse to accept determination of contract Notice of termination is invalid Contractor not perform regularly and diligently Wrongful determination Variation of work (the work not according to document tender) Variation of agreement in the contract (no terms in agreement) Law Cases(1997-2007) Improper certificate of variations Case Nu. Claim for variation of work / additional variation amount Whether arbitrator should issue each of work order 63 TABLE 4.2(b): ANALYSIS NATURE OF CONSTRUCTION DISPUTES Nature of Dispute TERMINATION 64 C11 THE RADIO & GENERAL TRADING CO SDN BHD V WAYSS & FREYTAG (M) SDN BHD [1998] 1 MLJ 346 C17 C20 C21 C22 C26 C29 DMCD MUSEUM ASSOCIATES SDN BHD v SHADEMAKER (M) SDN BHD [1998] MLJU 364 HOCK HUAT IRON FOUNDRY (SUING AS A FIRM) V NAGA TEMBAGA SDN BHD [1999] 1 MLJ 65 AKITEK TENGGARA SDN BHD V MID VALLEY CITY SDN BHD & ANOR [1999] 2 MLJ 625 FASDA HEIGHTS SDN BHD V SOON EE SING CONSTRUCTION SDN BHD & ANOR [1999] 4 MLJ 199 HIGHCEED CORP SDN BHD V WARISAN HARTA SABAH SDN BHD & ANOR [2000] 5 MLJ 33 WAC ENGINEERING SDN. BHD. v MUI HIKARI CONSTRUCTION SDN. BHD. [2000] MLJU 234 65 C47 C49 ZASALIM DEVELOPMENT SDN BHD V LUM SIEW & SONS SDN BHD [2002] 7 MLJ 119 PEOPLE REALTY SDN BHD v RED ROCK CONSTRUCTION SDN BHD & ANOR [2002] MLJU 543 C55 C57 C58 C59 C63 TRAVELSIGHT (M) SDN BHD & ANOR V ATLAS CORP SDN BHD [2003] 6 MLJ 658 TAHAN STEEL CORP SDN BHD V BANK ISLAM MALAYSIA BHD [2004] 6 MLJ 1 SK STYROFOAM SDN BHD V PEMBINAAN LCL SDN BHD [2004] 5 MLJ 385 KUA CHAI SING CONSTRUCTION SDN BHD LWN UPHA PHARMACEUTICAL MANUFACTURING (M) SDN BHD [2004] 1 MLJ 609 LINGKARAN LUAR BUTTERWORTH (PENANG) SDN BHD v PERUNDING JURUTERA D.A.H. SDN BHD [2005] MLJU 214 66 C64 C66 C69 C70 C71 C72 HALIM BIN SUTARJO V KPMB BUILDER BHD (FORMERLY KNOWN AS KONSORTIUM PELADANG (M) BHD) [2005] 4 MLJ 273 VISTANET (M) SDN BHD V PILECON CIVIL WORKS SDN BHD [2005] 6 MLJ 664 LUXOR HOLDING SDN BHD v HAINAL-KONYI (M) SDN BHD [2006] 3 MLJ 727 KENANGA INNOVASI SDN BHD v TOH KIM LAM & ANORS [2006] 4 MLJ 590 POH GEOK SING v HB ENTERPRISE SDN BHD [2006] 1 MLJ 617 I-EXPO SDN BHD v TNB ENGINEERING CORPORATION SDB BHD [2007] 3 MLJ 53 1 2 1 3 2 1 1 2 1 1 1 TOTAL 9 13 1 1 1 1 1 1 C2 C3 KEMAYAN CONSTRUCTION SDN BHD V PRESTARA SDN BHD [1997] 5 MLJ 608 USAHA DAMAI SDN BHD V SETIAUSAHA KERAJAAN SELANGOR [1997] 5 MLJ 601 C5 LIM JOO THONG V KOPERASI SERBAGUNA TAIPING BARAT BHD [1998] 1 MLJ 657 C8 LEMBAGA PELABUHAN JOHOR V PANGLOBAL INSURANCE SDN BHD [1998] 6 MLJ 505 Extension of time were not properly assessed Late design information and inadequate design PERFORMANCE BOND Late/ inadequate instruction by architect Wrong estimation of project cost Demand of sum performance bond Claim of performance bond due to termination Law Cases(1997-2007) Wrong procedure to call performance bond DAMAGES Unpaid sum of money and the interest (didn’t fulfill the guarantee) Wrong in directing an assessment of damages for work done Mitigate damages Claim damages for late payment LAD due delay on completion date DEFECT Wrong person to impose LAD Claim for losses and damages suffered due to termination Failure to prove the amount of LAD DELAY Failed on defect work Case Nu. Default of the stipulation time Delay in completion 67 TABLE 4.2(c): ANALYSIS NATURE OF CONSTRUCTION DISPUTES Nature of Dispute DEFAULT 68 C10 KEEN BUILDERS SDN BHD v UTARA DUA (MALAYSIA) SDN BHD AND THIRD PARTY [1998] MLJU 408 C14 C16 C18 C20 C23 RAMAL PROPERTIES SDN BHD V EAST WESTUMI INSURANCE SDN BHD [1998] 5 MLJ 233 LIM JOO THONG V KOPERASI SERBAGUNA TAIPING BARAT BHD [1998] 1 MLJ 657 LOTTEWORLD ENGINEERING & CONSTRUCTION SDN BHD V CASTLE INN SDN BHD & ANOR [1998] 7 MLJ 105 HOCK HUAT IRON FOUNDRY (SUING AS A FIRM) V NAGA TEMBAGA SDN BHD [1999] 1 MLJ 65 PERUMAHAN NCK SDN BHD V ARABMALAYSIAN MERCHANT BANK & ANOR [1999] 4 MLJ 444 69 C24 C26 C28 C29 LIGHTWEIGHT CONCRETE SDN BHD V NIRWANA INDAH SDN BHD [1999] 5 MLJ 351 HIGHCEED CORP SDN BHD V WARISAN HARTA SABAH SDN BHD & ANOR [2000] 5 MLJ 33 TRANSFIELD PROJECTS (M) SDN BHD & ANOR V MALAYSIAN AIRLINES SYSTEMS BHD [2000] 7 MLJ 583 WAC ENGINEERING SDN. BHD. v MUI HIKARI CONSTRUCTION SDN. BHD. [2000] MLJU 234 C33 C34 GASING HEIGHTS SDN BHD V PILECON BUILDING CONSTRUCTION SDN BHD [2000] 1 MLJ 621 CRYSTAL REALTY SDN. BHD. v WARY HOLDINGS SDN. BHD. [2000] MLJU 212 70 C35 MAHKOTA TECHNOLOGIES SDN BHD V BS CIVIL ENGINEERING SDN BHD [2000] 6 MLJ 505 C40 ORIENTAL ENTERPRISE SDN. BHD. (NO. SYKT.: 99870-A) v SRI HARTAMAS CONTRACTORS SDN. BHD. [2001] MLJU 549 C43 C44 JALLCON (M) SDN BHD V NIKKEN METAL (M) SDN BHD (NO 2) [2001] 5 MLJ 716 NEOH KHOON LYE V TRANS-INTAN SDN BHD [2002] 6 MLJ 8 C53 JOO LEONG TIMBER MERCHANT V DR JASWANT SINGH A/L JAGAT SINGH [2003] 5 MLJ 116 C60 MASCOM (M) SDN BHD & ORS V KEN GROUTING SYSTEM SPECIALIST SDN BHD [2004] 2 MLJ 163 71 C62 C63 TAI WAH CONSTRUCTION CO V GOVERNMENT OF MALAYSIA [2005] 2 MLJ 442 LINGKARAN LUAR BUTTERWORTH (PENANG) SDN BHD v PERUNDING JURUTERA D.A.H. SDN BHD AND OTHERS [2005] MLJU 214 C65 LIM TECK KONG V DR ABD HAMID ABDUL RASHID AND ANOR [2005] MLJU 512 C66 C71 C72 VISTANET (M) SDN BHD V PILECON CIVIL WORKS SDN BHD [2005] 6 MLJ 664 POH GEOK SING v HB ENTERPRISE SDN BHD [2006] 1 MLJ 617 I-EXPO SDN BHD v TNB ENGINEERING CORPORATION SDB BHD [2007] 3 MLJ 53 13 1 1 1 2 1 1 1 1 1 2 2 1 1 1 2 1 TOTAL 14 1 8 6 6 2 72 4.2 Analysis the Nature of Construction Disputes Table 4.2(a),(b) and (c) shows various number of natures or causes of construction disputes. The natures of disputed which had been identified are payment, variations, termination, delay, damages, defect, performance bond and default. From Table 4.2(a), there were 37 cases involved in various kinds of payment disputes. The disputes are include; unpaid architect fees by the employer (1 case), unpaid of work done due failed on defect work (1 case), delay in progress payment (3 cases), unpaid for further payment due to debt settlement (3 cases), over deduction of the sum payment/set-off (2 cases), argument of the amount to be paid (4 cases), no bank guarantee which is precedent of payment (1 cases), claim for payment of work done (2 cases), claim for balance of services fee (1 cases), non payment for certified sums (5 cases), mislead in payment procedure according to privity/terms of contract (5 cases), quantum meruit (1 case), no issuance of interim certificate due non of CPC, incorrect evaluation the amount in certificates, non payment on the ground non registration as professional body, issuance of payment certificate by party not in construction contract, prevent others party to receive payment, sanction to pay incoming supplier, sub contractor for exist and in the future project, unpaid for balance of certificates, and claim for extra payment in lump sum contract which each represent 1 case. Percentage of each payment disputes are show as a chart below. 73 Figure 4.2.1: Types of Payment Disputes 13.50% 13.50% 14.0% 12.0% 10.80% 10.0% 8.1% 8.1% 8.0% 5.40% 6.0% 4.0% 2.7% 2.7% 5.40% 2.70% 2.70% 2.70% 2.0% 0.0% 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Legend: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 - Unpaid architect fees by the employer - Unpaid of work done due failed on defect work - Delay in progress payment - Unpaid for further payment due to debt settlement - Over deduction of the sum payment - Argument of the amount to be paid - No bank guarantee which is precedent of payment - Claim for payment of work done - Claim for balance of services fee - Non payment for certified sums - Mislead in payment procedure according to privity/terms of contract - Quantum meruit - No issuance of interim certificate due non of CPC - False evaluation the amount in certificates - Non payment on the ground non registration as professional body - Issuance of payment certificate by party not in construction contract - Prevent others party receive payment - Sanction to pay incoming supplier, sub contractor for exist and in the future project - Unpaid for balance of certificates - Claim for extra payment in lump sum contract 74 From the bar chart, we can identified the most payment problem are related to non payment for certified sums and mislead or misunderstanding in payment procedure due to different type of different form between main contractor and sub contractor or between subcontractor and sub-subcontractor which each represent (13.5%). This is followed by argument of the amount to be paid (10.8%), delay in progress payment, and unpaid for further payment due to debt settlement (8.1%), over deduction of the sum payment and claim for payment of work done (5.4%) while the others payment problem only represents 1%. Table 4.2(b) shows that there were 9 cases related to variations and 13 cases due termination during the construction. Disputes of variations involved of claim for variation of work or additional variation amount (2 cases), improper certificate of variations (1 case), variation of agreement in the contract (3 cases), variation of work where the work is not according to document tender(2 cases), and whether arbitrator should issue each of work order (1 case). The most disputes according to variations are shows in the bar chart below. Figure 4.2.2: Types of Variations Disputes Issuance by arbitrator for each of work order 11% Variation of work 22% Variation of agreement 33% Improper certificate of variations 11% Claim for variation of work done 22% 0% 5% 10% 15% 20% 25% 30% 35% 40% 4 75 From bar chart above, the major disputes are variation of agreement (33%). This dispute occurred when there were an addition of variation term and condition in the existed contract. This is followed by variation of work and claim for variation of work done and each represents 22%, improper of variation certificate and issuance of work order by architect (11%). Besides variation, terminations are also one of the main natures of disputes in construction industry. The disputes are includes wrongful determination (1 case), contractor not perform regularly and diligently (1 case), notice of termination is invalid (2 cases), and there were only 1 case related to; refuse to accept determination of contract, termination of architect, termination when contractor not rectify various default, economic downturn, termination of agreement because of misstatement of building approved, termination due appointment another contractor, unproved of termination, termination by wrong party and termination of unregistered engineer. All of these disputes are shows as bar chart below. Figure 4.2.3: Types of Termination Disputes 16.0% Wrongful determination 15.4% Contractor not perform regularly and diligently notice of termination is invalid 14.0% refuse to accept determination of contract termination of arcitect 12.0% contractor not rectify various default 10.0% 8.0% 6.0% 4.0% 7.7% 7.7% economic downturn misstatement of building approval termination by wrong party appointment another contractor unproved of termination termination by wrong party 2.0% 0.0% termination of unregistered engineer 76 From the bar chart, shows the common nature of termination disputes are because of an invalid of termination notice (15.4%) followed by the others which each represents 7.7%. Table 4.2(c) shows others nature of disputes which are delay (14 cases), defect (1 case), damages (8 cases), performance bond (6 cases) and default (6 cases). There were 13 cases related to delay in completion (93%) and 1 case related to default of the stipulation time (7%) as shown in the pie chart below. Figure 4.2.4: Types of Delay Disputes Delay in completion 7% 93% Default of stipulated time 77 Figure 4.2.5: Types of Damages Disputes 13% 12% 12% 13% 13% 24% 13% Failure to prove the amount of LAD Claim for losses and damages suffered due to termination Wrong person to impose LAD LAD due delay on completion date Claim damages for late payment Mitigiate damages Wrong in directing an assessment of damages for work done Pie chart above shows the percentage of each disputes related to damages. The disputes are found as failure to prove the amount of LAD (12.5%), claim for losses and damages suffered due to termination (25%), wrong person to impose LAD (25%), LAD due delay on completion date, claim damages for late payment, mitigate damages, wrong in directing an assessment of damages for work done which each represent 12.5%. This shows that the most disputes related to damages is about claim for losses and damages suffered due to termination of the contractor. 78 From the Table 4.2(c), shows disputes which related to performance bond. The disputes are shown as follow: Figure 4.2.6: Types of Performance Bond Disputes 50% 45% 40% 35% 33% 33% 30% 25% 20% 17% 17% Claim of performance bond due to termination Demand of sum performance bond 15% 10% 5% 0% Unpaid sum of money and with the interest Wrong procedure to call performance bond From the bar chart, we can identified that the most disputes occur are related to unpaid sum of money with the interest which it is not fulfill the guarantee of the performance bond and wrong procedure to call performance bond which each represent (33%), followed by claim of performance bond due to termination (17%), and demand of sum performance bond (17%). 79 The last nature of disputes which had been identified is default by an architect and surveyor. The most disputes are related to late and inadequate instruction by architect (33%), not properly assessed the extension of time which each represents (33%), followed by wrong estimation of project cost, late design information and inadequate design which each represent (17%). These are shows as follows. Figure 4.2.7: Types of Default 50% 45% 40% 35% 33% 33% 30% 25% 20% 17% 17% 15% 10% 5% 0% Late and inadequate instruction improperly assessed the exyension of time Wrong Late design estimation of information project cost and inadequate design These are shows that the professional bodies are also the other factors which influences in construction disputes. 80 All of the natures of construction disputes had been identified and described. The percentages for each nature of the disputes are shows as follow: Figure 4.2.8: The Nature of Construction Disputes Defect 1% Default 8% Performance Bond 8% Damages 11% Variations 13% Termination 18% Delay 19% Payment 51% 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50% 55% 60% 65% 70% 75% 8 Figure 4.2.8 shows that payment is a common natures of disputes in construction industry which contribute 51%, followed by delay in completion (19%), termination (18%), variations(13%), damages (11%), performance bond (8%), default (8%) and defect (1%). The next discussion will be follow by the analysis of the parties involved in construction disputes. This analysis will be identified the most potential party that may contribute to construction disputes. 81 TABLE 4.3: ANALYSIS OF THE PARTIES INVOLVED IN CONSTRUCTION DISPUTES Case. Nu. Nature of Dispute Employer Architect Law Cases(1997-2007) C1 LOW KOK HWA v SIME DARBY URUS HARTA BHD C2 [1997] MLJU 365 KEMAYAN CONSTRUCTION SDN BHD V PRESTARA SDN BHD [1997] 5 MLJ 608 C3 USAHA DAMAI SDN BHD V SETIAUSAHA KERAJAAN SELANGOR C4 C5 C6 C7 D P P D P P D VICTOR BUYCK STEEL CONSTRUCTION SDN BHD V PI CORROSION ENGINEERING SDN BHD [1998] 7 MLJ 513 FAJAR MENYENSING SDN BHD V ANGSANA SDN BHD [1998] 6 MLJ 80 Quantity Main Sub Surveyor Contractor Contractor D [1997] 5 MLJ 601 DAEWOO CORP V BAUER (M) SDN BHD [1998] 7 MLJ 25 LIM JOO THONG V KOPERASI SERBAGUNA TAIPING BARAT BHD [1998] 1 MLJ 657 Engineer P D D D P P Supplier Others 82 C8 LEMBAGA PELABUHAN JOHOR V PANGLOBAL INSURANCE SDN BHD [1998] 6 MLJ 505 C9 MALAYAN FLOUR MILLS SDN BHD V RAJA LOPE & TAN CO & ANOR P D P D D P D P [1998] 6 MLJ 377 C10 KEEN BUILDERS SDN BHD v UTARA DUA (MALAYSIA) SDN BHD AND THIRD PARTY [1998] MLJU 408 C11 THE RADIO & GENERAL TRADING CO SDN BHD V WAYSS & FREYTAG (M) SDN BHD [1998] 1 MLJ 346 C12 USAHABINA v ANUAR BIN YAHYA D P D P [1998] MLJU 176 CHOO NGIE SIN v TAN KOK MING C13 C14 [1998] MLJU 214 RAMAL PROPERTIES SDN BHD V EAST WEST-UMI INSURANCE SDN BHD [1998] 5 MLJ 233 P D 83 C15 ORIENTAL STAR ENTERPRISE SDN BHD v TROPICAL REALTY SDN BHD P D D P [1998] MLJU 279 C16 C17 LIM JOO THONG V KOPERASI SERBAGUNA TAIPING BARAT BHD [1998] 1 MLJ 657 DMCD MUSEUM ASSOCIATES SDN BHD v SHADEMAKER (M) SDN BHD P [1998] MLJU 364 C18 C19 C20 LOTTEWORLD ENGINEERING & CONSTRUCTION SDN BHD V CASTLE INN SDN BHD & ANOR [1998] 7 MLJ 105 D P MURNI BUILDERS SDN BHD v LEGENDS GOLF & COUNTRY RESORT BHD & ANOR D P [1999] MLJU 441 HOCK HUAT IRON FOUNDRY (SUING AS A FIRM) V NAGA TEMBAGA SDN BHD [1999] 1 MLJ 65 D P D 84 C21 AKITEK TENGGARA SDN BHD V MID VALLEY CITY SDN BHD & ANOR D P [1999] 2 MLJ 625 C22 C23 FASDA HEIGHTS SDN BHD V SOON EE SING CONSTRUCTION SDN BHD & ANOR [1999] 4 MLJ 199 PERUMAHAN NCK SDN BHD V ARAB-MALAYSIAN MERCHANT BANK & ANOR P D D P [1999] 4 MLJ 444 C24 C25 C26 LIGHTWEIGHT CONCRETE SDN BHD V NIRWANA INDAH SDN BHD [1999] 5 MLJ 351 ISMAIL BIN MOHD YUNOS & ANOR V FIRST REVENUE SDN BHD [2000] 5 MLJ 42 HIGHCEED CORP SDN BHD V WARISAN HARTA SABAH SDN BHD & ANOR D P D P D P D P [2000] 5 MLJ 33 C27 TEKNIK CEKAP SDN BHD V VILLA GENTING DEVELOPMENT SDN BHD [2000] 6 MLJ 513 85 C28 C29 TRANSFIELD PROJECTS (M) SDN BHD & ANOR V MALAYSIAN AIRLINES SYSTEMS BHD [2000] 7 MLJ 583 WAC ENGINEERING SDN. BHD. v MUI HIKARI CONSTRUCTION SDN. BHD. D P P D D P P D P D D P [2000] MLJU 234 C30 CCG CONCRETE CONSTRUCTIONS (M) SDN. BHD. v RICH AVENUE SDN. BHD. [2000] MLJU 422 C31 SUM-PROJECTS (BROTHERS) SDN. BHD. v BINA JATI SDN. BHD. [2000] MLJU 235 C32 MEDA PROPERTY SERVICES SDN. BHD. v ABRIC CLADDING SDN. BHD. (KANDUNGAN 11) [2000] MLJU 310 C33 GASING HEIGHTS SDN BHD V PILECON BUILDING CONSTRUCTION SDN BHD [2000] 1 MLJ 621 86 C34 CRYSTAL REALTY SDN. BHD. v WARY HOLDINGS SDN. BHD. D P [2000] MLJU 212 C35 C36 MAHKOTA TECHNOLOGIES SDN BHD V BS CIVIL ENGINEERING SDN BHD [2000] 6 MLJ 505 SYARIKAT RASABINA SDN. BHD. v PERNAS CONSTRUCTION SDN. BND. D P P D [2001] MLJU 321 C37 SIEMENS BUILDING TECHNOLOGIES (MALAYSIA) SDN. BHDv GEAHIN ENGINEERING BERHAD P D [2001] MLJU 26 C38 MARPLAN SDN. BHD. v HANHYO (M) SDN. BHD. & ORS D [2001] MLJU 458 C39 CHASE PERDANA BERHAD v PEKELILING TRIANGLE SDN. BHD. & ORS [2001] MLJU 389 P D P 87 C40 ORIENTAL ENTERPRISE SDN. BHD. (NO. SYKT.: 99870-A) v SRI HARTAMAS CONTRACTORS SDN. BHD. D P [2001] MLJU 549 C41 JAK KWANG BUILDERS & DEVELOPERS SDN BHD V NG CHEE KEONG & ORS P D D P [2001] 4 MLJ 391 C42 C43 BMC CONSTRUCTION SDN BHD V DATARAN RENTAS SDN BHD [2001] 1 MLJ 356 JALLCON (M) SDN BHD V NIKKEN METAL (M) SDN BHD (NO 2) P D [2001] 5 MLJ 716 C44 NEOH KHOON LYE V TRANS-INTAN SDN BHD [2002] 6 MLJ C45 ANTARA ELEKTRIK SDN BHD V BELL & ORDER BHD [2002] 3 MLJ 321 C46 MULTIGUNA CONSTRUCTION & DEVELOPMENT SDN BHD v HICOM MENANG PROPERTIES SDN BHD [2002] MLJU 697 Purchaser D P Sub SubCon. D D P P 88 C47 C48 ZASALIM DEVELOPMENT SDN BHD V LUM SIEW & SONS SDN BHD [2002] 7 MLJ 119 D P NomSubcon. BBR CONSTRUCTION SYSTEMS (M) SDN BHD v MAXDOUBLE CONSTRUCTION (M) SDN BHD D P [2002] MLJU 104 C49 PEOPLE REALTY SDN BHD v RED ROCK CONSTRUCTION SDN BHD & ANOR P D [2002] MLJU 543 C50 HAP AIK CONSTRUCTION BHD v HPC ENGINEERING (M) SDN BHD P D [2002] MLJU 105 C51 JKP SDN BHD V PPH DEVELOPMENT (M) SDN BHD Client D P [2003] 6 MLJ 192 C52 RIBARU BINA SDN BHD & ANOR v BAKTI KAUSAR DEVELOPMENT SDN BHD & ANOR [2003] MLJU 385 D P 89 C53 C54 JOO LEONG TIMBER MERCHANT V DR JASWANT SINGH A/L JAGAT SINGH [2003] 5 MLJ 116 D PERNAS OTIS ELEVATOR CO. SDN BHD v SYARIKAT PEMBENAAN YEOH TIONG LAY SDN BHD P D P [2003] MLJU 394 purchaser C55 C56 TRAVELSIGHT (M) SDN BHD & ANOR V ATLAS CORP SDN BHD [2003] 6 MLJ 658 NAFAS ABADI HOLDINGS SDN BHD v PUTRAJAYA HOLDINGS SDN BHD & ANOR D D P P [2004] MLJU 148 C57 TAHAN STEEL CORP SDN BHD V BANK ISLAM MALAYSIA BHD [2004] 6 MLJ 1 purchaser P D C58 SK STYROFOAM SDN BHD V PEMBINAAN LCL SDN BHD [2004] 5 MLJ 385 D P 90 C59 C60 C61 C62 C63 KUA CHAI SING CONSTRUCTION SDN BHD LWN UPHA PHARMACEUTICAL MANUFACTURING (M) SDN BHD [2004] 1 MLJ 609 D P MASCOM (M) SDN BHD & ORS V KEN GROUTING SYSTEM SPECIALIST SDN BHD [2004] 2 MLJ 163 D TRADEBOND (M) SDN BHD V HALIM-O CONSTRUCTION SDN BHD [2005] 7 MLJ 624 D P D P D P TAI WAH CONSTRUCTION CO V GOVERNMENT OF MALAYSIA (JABATAN KERJA RAYA SARAWAK) [2005] 2 MLJ 442 LINGKARAN LUAR BUTTERWORTH (PENANG) SDN BHD v PERUNDING JURUTERA D.A.H. SDN BHD AND OTHERS [2005] MLJU 214 P 91 C64 HALIM BIN SUTARJO V KPMB BUILDER BHD (FORMERLY KNOWN AS KONSORTIUM PELADANG (M) BHD) P D [2005] 4 MLJ 273 C65 LIM TECK KONG V DR ABD HAMID ABDUL RASHID AND ANOR P D [2005] MLJU 512 C66 VISTANET (M) SDN BHD V PILECON CIVIL WORKS SDN BHD P D [2005] 6 MLJ 664 C67 KM QUARRY SDN BHD V HO HUP CONSTRUCTION CO BHD D [2006] MLJU 157 C68 CM INDAH V UB USHABINA SDN BHD P D [2006] MLJU 426 C69 LUXOR HOLDING SDN BHD v HAINAL-KONYI (M) SDN BHD [2006] 3 MLJ 727 D P P 92 C70 C71 C72 KENANGA INNOVASI SDN BHD v TOH KIM LAM & ANORS [2006] 4 MLJ 590 POH GEOK SING v HB ENTERPRISE SDN BHD [2006] 1 MLJ 617 D P client P I-EXPO SDN BHD v TNB ENGINEERING CORPORATION SDB BHD [2007] 3 MLJ 53 D TOTAL 55 D P 2 2 1 58 18 0 7 93 4.3 Analysis of the Parties Involved in Construction Disputes Table 4.3.1: Data Analysis of Parties Involved Nu. Parties Involved Number out of 140 Percentage 1 Client 2 1.42% 2 Employer 55 39.28% 3 Architect 2 1.42% 4 Engineering 2 1.42% 5 Surveyor 1 0.71% 6 Main Contractor 59 42.14% 7 Subcontractor 20 14.28% 8 Supplier 0 0% 9 Purchaser 3 2.14% TOTAL 144 100% Table 4.3 shows the percentage for each party who’s involved in construction disputes where the client represents 1%, employer (39%), architect (1%), engineering (1%), surveyor (1%), main contractor (42%), sub contractor (14%), purchaser (2%) and supplier is not involved in any cases as parties involved in disputes. 94 Figure 4.3.1: Percentage of Parties Involved in Disputes. 1% 1% 2% 1% Main Contractor 1% Employer Subcontractor Purchaser 14% 39% Client Architect 41% Engineer Surveyor Supplier Figure 4.3 shows the ranking of parties involved in construction dispute. From the pie chart, main contractor (41%) can be identified as the main common party who’s involved in disputes. This is followed by the employer (39%), subcontractor (14%), purchaser (2%), client, architect, engineer and surveyor which each represent 1%. Besides, this study also will analyze the plaintiff and the defendant which are categorized in the table below. 95 Table 4.3.2: The Parties Involved in Construction Disputes Nu. The Parties in Disputes Number of Cases (Defendant and Plaintiff) 1 Developer and Client 1 2 Employer and Architect 2 3 Employer and Engineer 2 4 Employer and Main Contractor 45 5 Employer and Sub Contractor 3 6 Employer and Purchaser 3 7 Client and Main Contractor 1 8 Surveyor and Main Contractor 1 9 Main Contractor and Sub Contractor 12 10 Sub Contractor and sub-subcontractor 2 Table 4.3.1 shows that the parties involved in disputes are between developer and client (1 case), employer and architect (2 cases), employer ad engineer (2 cases), employer and main contractor (45 cases), employer and sub contractor (3 cases), employer and purchaser (3 cases), client and main contractor (1 case), surveyor and main contractor (1 case), main contractor and sub contractor (12 cases) and between sub contractor and subsub contractor (2 cases). The percentages for each of the parties involved are shown as follows: 96 Figure 4.3.2: The Percentages of the Parties Involved in Construction Disputes Sub Contractor and sub-subcontractor 2.70% 17% Main Contractor and Sub Contractor Surveyor and Main Contractor Client and Main Contractor 1.30% 1% Employer and Purchaser 4% Employer and Sub Contractor 4% 63 Employer and Main Contractor Employer and Engineer Employer and Architect Employer and Client 0% 3% 3% 1% 7% 14% 21% 28% 35% 42% 49% 56% 63% Table 4.3.2 shows that the common parties in disputes are between employer and main contractor (63%), followed by main contractor and subcontractor (17%), employer and purchaser (4%), employer and sub contractor (4%), employer and engineer (3%), employer and architect (3%), sub contractor and sub-subcontractor(2.7%), employer and client, client and main contractor, surveyor and main contractor which represent 1%. The further study will be on the analysis of the type of construction which involved in construction disputes and the common type of construction will be identified. 97 TABLE 4.4: ANALYSIS OF THE TYPE OF CONSTRUCTION DISPUTES Case. Nu. C1 Nature of Dispute Law Cases(1997-2007) LOW KOK HWA v SIME DARBY URUS HARTA BHD [1997] MLJU 365 C2 C3 KEMAYAN CONSTRUCTION SDN BHD V PRESTARA SDN BHD [1997] 5 MLJ 608 USAHA DAMAI SDN BHD V SETIAUSAHA KERAJAAN SELANGOR [1997] 5 MLJ 601 C4 DAEWOO CORP V BAUER (M) SDN BHD [1998] 7 MLJ 25 C5 LIM JOO THONG V KOPERASI SERBAGUNA TAIPING BARAT BHD [1998] 1 MLJ 657 C6 C7 VICTOR BUYCK STEEL CONSTRUCTION SDN BHD V PI CORROSION ENGINEERING SDN BHD [1998] 7 MLJ 513 FAJAR MENYENSING SDN BHD V ANGSANA SDN BHD [1998] 6 MLJ 80 Residential Construction Building Construction Engineering Construction Industrial Construction 98 C8 LEMBAGA PELABUHAN JOHOR V PANGLOBAL INSURANCE SDN BHD [1998] 6 MLJ 505 C9 MALAYAN FLOUR MILLS SDN BHD V RAJA LOPE & TAN CO & ANOR [1998] 6 MLJ 377 C10 KEEN BUILDERS SDN BHD v UTARA DUA (MALAYSIA) SDN BHD AND THIRD PARTY [1998] MLJU 408 C11 THE RADIO & GENERAL TRADING CO SDN BHD V WAYSS & FREYTAG (M) SDN BHD [1998] 1 MLJ 346 C12 USAHABINA v ANUAR BIN YAHYA [1998] MLJU 176 CHOO NGIE SIN v TAN KOK MING C13 [1998] MLJU 214 C14 RAMAL PROPERTIES SDN BHD V EAST WEST-UMI INSURANCE SDN BHD [1998] 5 MLJ 233 99 C15 ORIENTAL STAR ENTERPRISE SDN BHD v TROPICAL REALTY SDN BHD [1998] MLJU 279 C16 C17 LIM JOO THONG V KOPERASI SERBAGUNA TAIPING BARAT BHD [1998] 1 MLJ 657 DMCD MUSEUM ASSOCIATES SDN BHD v SHADEMAKER (M) SDN BHD [1998] MLJU 364 C18 C19 LOTTEWORLD ENGINEERING & CONSTRUCTION SDN BHD V CASTLE INN SDN BHD & ANOR [1998] 7 MLJ 105 MURNI BUILDERS SDN BHD v LEGENDS GOLF & COUNTRY RESORT BHD & ANOR [1999] MLJU 441 C20 HOCK HUAT IRON FOUNDRY (SUING AS A FIRM) V NAGA TEMBAGA SDN BHD [1999] 1 MLJ 65 C21 AKITEK TENGGARA SDN BHD V MID VALLEY CITY SDN BHD & ANOR [1999] 2 MLJ 625 100 C22 C23 FASDA HEIGHTS SDN BHD V SOON EE SING CONSTRUCTION SDN BHD & ANOR [1999] 4 MLJ 199 PERUMAHAN NCK SDN BHD V ARAB-MALAYSIAN MERCHANT BANK & ANOR [1999] 4 MLJ 444 C24 LIGHTWEIGHT CONCRETE SDN BHD V NIRWANA INDAH SDN BHD [1999] 5 MLJ 351 C25 C26 ISMAIL BIN MOHD YUNOS & ANOR V FIRST REVENUE SDN BHD [2000] 5 MLJ 42 HIGHCEED CORP SDN BHD V WARISAN HARTA SABAH SDN BHD & ANOR [2000] 5 MLJ 33 C27 C28 TEKNIK CEKAP SDN BHD V VILLA GENTING DEVELOPMENT SDN BHD [2000] 6 MLJ 513 TRANSFIELD PROJECTS (M) SDN BHD & ANOR V MALAYSIAN AIRLINES SYSTEMS BHD [2000] 7 MLJ 583 101 C29 WAC ENGINEERING SDN. BHD. v MUI HIKARI CONSTRUCTION SDN. BHD. [2000] MLJU 234 C30 CCG CONCRETE CONSTRUCTIONS (M) SDN. BHD. v RICH AVENUE SDN. BHD. [2000] MLJU 422 C31 SUM-PROJECTS (BROTHERS) SDN. BHD. v BINA JATI SDN. BHD. [2000] MLJU 235 C32 MEDA PROPERTY SERVICES SDN. BHD. v ABRIC CLADDING SDN. BHD. (KANDUNGAN 11) [2000] MLJU 310 C33 GASING HEIGHTS SDN BHD V PILECON BUILDING CONSTRUCTION SDN BHD [2000] 1 MLJ 621 CRYSTAL REALTY SDN. BHD. v WARY HOLDINGS SDN. BHD. C34 C35 [2000] MLJU 212 MAHKOTA TECHNOLOGIES SDN BHD V BS CIVIL ENGINEERING SDN BHD [2000] 6 MLJ 505 102 C36 SYARIKAT RASABINA SDN. BHD. v PERNAS CONSTRUCTION SDN. BND. [2001] MLJU 321 C37 SIEMENS BUILDING TECHNOLOGIES (MALAYSIA) SDN. BHDv GEAHIN ENGINEERING BERHAD [2001] MLJU 26 C38 MARPLAN SDN. BHD. v HANHYO (M) SDN. BHD. & ORS [2001] MLJU 458 C39 CHASE PERDANA BERHAD v PEKELILING TRIANGLE SDN. BHD. & ORS [2001] MLJU 389 C40 ORIENTAL ENTERPRISE SDN. BHD. (NO. SYKT.: 99870-A) v SRI HARTAMAS CONTRACTORS SDN. BHD. [2001] MLJU 549 C41 JAK KWANG BUILDERS & DEVELOPERS SDN BHD V NG CHEE KEONG & ORS [2001] 4 MLJ 391 103 C42 C43 BMC CONSTRUCTION SDN BHD V DATARAN RENTAS SDN BHD [2001] 1 MLJ 356 JALLCON (M) SDN BHD V NIKKEN METAL (M) SDN BHD (NO 2) [2001] 5 MLJ 716 C44 NEOH KHOON LYE V TRANSINTAN SDN BHD [2002] 6 MLJ 8 C45 ANTARA ELEKTRIK SDN BHD V BELL & ORDER BHD [2002] 3 MLJ 321 C46 MULTIGUNA CONSTRUCTION & DEVELOPMENT SDN BHD v HICOM MENANG PROPERTIES SDN BHD [2002] MLJU 697 C47 ZASALIM DEVELOPMENT SDN BHD V LUM SIEW & SONS SDN BHD [2002] 7 MLJ 119 C48 BBR CONSTRUCTION SYSTEMS (M) SDN BHD v MAXDOUBLE CONSTRUCTION (M) SDN BHD [2002] MLJU 104 104 C49 PEOPLE REALTY SDN BHD v RED ROCK CONSTRUCTION SDN BHD & ANOR [2002] MLJU 543 C50 HAP AIK CONSTRUCTION BHD v HPC ENGINEERING (M) SDN BHD [2002] MLJU 105 C51 JKP SDN BHD V PPH DEVELOPMENT (M) SDN BHD [2003] 6 MLJ 192 C52 RIBARU BINA SDN BHD & ANOR v BAKTI KAUSAR DEVELOPMENT SDN BHD & ANOR [2003] MLJU 385 C53 JOO LEONG TIMBER MERCHANT V DR JASWANT SINGH A/L JAGAT SINGH [2003] 5 MLJ 116 C54 PERNAS OTIS ELEVATOR CO. SDN BHD v SYARIKAT PEMBENAAN YEOH TIONG LAY SDN BHD [2003] MLJU 394 105 C55 C56 TRAVELSIGHT (M) SDN BHD & ANOR V ATLAS CORP SDN BHD [2003] 6 MLJ 658 NAFAS ABADI HOLDINGS SDN BHD v PUTRAJAYA HOLDINGS SDN BHD & ANOR [2004] MLJU 148 C57 C58 C59 C60 C61 TAHAN STEEL CORP SDN BHD V BANK ISLAM MALAYSIA BHD [2004] 6 MLJ 1 SK STYROFOAM SDN BHD V PEMBINAAN LCL SDN BHD [2004] 5 MLJ 385 KUA CHAI SING CONSTRUCTION SDN BHD LWN UPHA PHARMACEUTICAL MANUFACTURING (M) SDN BHD [2004] 1 MLJ 609 MASCOM (M) SDN BHD & ORS V KEN GROUTING SYSTEM SPECIALIST SDN BHD [2004] 2 MLJ 163 TRADEBOND (M) SDN BHD V HALIM-O CONSTRUCTION SDN BHD [2005] 7 MLJ 624 106 C62 C63 TAI WAH CONSTRUCTION CO V GOVERNMENT OF MALAYSIA (JABATAN KERJA RAYA SARAWAK) [2005] 2 MLJ 442 LINGKARAN LUAR BUTTERWORTH (PENANG) SDN BHD v PERUNDING JURUTERA D.A.H. SDN BHD AND OTHERS [2005] MLJU 214 C64 HALIM BIN SUTARJO V KPMB BUILDER BHD (FORMERLY KNOWN AS KONSORTIUM PELADANG (M) BHD) [2005] 4 MLJ 273 C65 LIM TECK KONG V DR ABD HAMID ABDUL RASHID AND ANOR [2005] MLJU 512 C66 C67 VISTANET (M) SDN BHD V PILECON CIVIL WORKS SDN BHD [2005] 6 MLJ 664 KM QUARRY SDN BHD V HO HUP CONSTRUCTION CO BHD [2006] MLJU 157 107 C68 CM INDAH V UB USHABINA SDN BHD [2006] MLJU 426 LUXOR HOLDING SDN BHD v HAINAL-KONYI (M) SDN BHD C69 C70 [2006] 3 MLJ 727 KENANGA INNOVASI SDN BHD v TOH KIM LAM & ANORS [2006] 4 MLJ 590 C71 C72 POH GEOK SING v HB ENTERPRISE SDN BHD [2006] 1 MLJ 617 I-EXPO SDN BHD v TNB ENGINEERING CORPORATION SDB BHD [2007] 3 MLJ 53 TOTAL 12 52 8 1 108 4.4 Analysis Types of Construction Table 4.4 shows that four type of construction that involved in construction disputes which are residential (12 cases), building (52 cases), engineering (8 cases), and industrial construction (1 case). The percentages for each of type construction are shown as below: Figure 4.4.1: Types of Construction that Involved in Construction Disputes 80% 71% 70% 60% 50% 40% 30% 16% 20% 10% 10% 0% 1% Figure 4.3: Percentage of Types of Construction Building Residential Engineering Industrial From the bar chart, the common type of building that involved in construction disputes are building construction (71%), followed by residential (16%), engineering (10%) and industrial construction (1%). These show that building construction is the highest type of construction which is potential to involve in disputes. Next, this study will analyze the common time of the disputes occur. 109 TABLE 4.5: ANALYSIS OF THE TIME CONSTRUCTION DISPUTES Case. Nu. Nature of Dispute Law Cases(1997-2007) C1 LOW KOK HWA v SIME DARBY URUS HARTA BHD C2 [1997] MLJU 365 KEMAYAN CONSTRUCTION SDN BHD V PRESTARA SDN BHD [1997] 5 MLJ 608 C3 USAHA DAMAI SDN BHD V SETIAUSAHA KERAJAAN SELANGOR C4 C5 C6 C7 [1997] 5 MLJ 601 DAEWOO CORP V BAUER (M) SDN BHD [1998] 7 MLJ 25 LIM JOO THONG V KOPERASI SERBAGUNA TAIPING BARAT BHD [1998] 1 MLJ 657 VICTOR BUYCK STEEL CONSTRUCTION SDN BHD V PI CORROSION ENGINEERING SDN BHD [1998] 7 MLJ 513 FAJAR MENYENSING SDN BHD V ANGSANA SDN BHD [1998] 6 MLJ 80 Initial Phase Design Phase Construction Phase Occupation Phase After Completion Demolition Phase 110 C8 LEMBAGA PELABUHAN JOHOR V PANGLOBAL INSURANCE SDN BHD [1998] 6 MLJ 505 C9 C10 MALAYAN FLOUR MILLS SDN BHD V RAJA LOPE & TAN CO & ANOR [1998] 6 MLJ 377 KEEN BUILDERS SDN BHD v UTARA DUA (MALAYSIA) SDN BHD AND THIRD PARTY [1998] MLJU 408 C11 THE RADIO & GENERAL TRADING CO SDN BHD V WAYSS & FREYTAG (M) SDN BHD [1998] 1 MLJ 346 C12 USAHABINA v ANUAR BIN YAHYA [1998] MLJU 176 CHOO NGIE SIN v TAN KOK MING C13 [1998] MLJU 214 C14 RAMAL PROPERTIES SDN BHD V EAST WEST-UMI INSURANCE SDN BHD [1998] 5 MLJ 233 111 C15 ORIENTAL STAR ENTERPRISE SDN BHD v TROPICAL REALTY SDN BHD [1998] MLJU 279 C16 C17 LIM JOO THONG V KOPERASI SERBAGUNA TAIPING BARAT BHD [1998] 1 MLJ 657 DMCD MUSEUM ASSOCIATES SDN BHD v SHADEMAKER (M) SDN BHD [1998] MLJU 364 C18 LOTTEWORLD ENGINEERING & CONSTRUCTION SDN BHD V CASTLE INN SDN BHD & ANOR [1998] 7 MLJ 105 C19 MURNI BUILDERS SDN BHD v LEGENDS GOLF & COUNTRY RESORT BHD & ANOR [1999] MLJU 441 C20 HOCK HUAT IRON FOUNDRY (SUING AS A FIRM) V NAGA TEMBAGA SDN BHD [1999] 1 MLJ 65 112 C21 C22 C23 AKITEK TENGGARA SDN BHD V MID VALLEY CITY SDN BHD & ANOR [1999] 2 MLJ 625 FASDA HEIGHTS SDN BHD V SOON EE SING CONSTRUCTION SDN BHD & ANOR [1999] 4 MLJ 199 PERUMAHAN NCK SDN BHD V ARAB-MALAYSIAN MERCHANT BANK & ANOR [1999] 4 MLJ 444 C24 LIGHTWEIGHT CONCRETE SDN BHD V NIRWANA INDAH SDN BHD [1999] 5 MLJ 351 C25 C26 ISMAIL BIN MOHD YUNOS & ANOR V FIRST REVENUE SDN BHD [2000] 5 MLJ 42 HIGHCEED CORP SDN BHD V WARISAN HARTA SABAH SDN BHD & ANOR [2000] 5 MLJ 33 C27 TEKNIK CEKAP SDN BHD V VILLA GENTING DEVELOPMENT SDN BHD [2000] 6 MLJ 513 113 C28 C29 TRANSFIELD PROJECTS (M) SDN BHD & ANOR V MALAYSIAN AIRLINES SYSTEMS BHD [2000] 7 MLJ 583 WAC ENGINEERING SDN. BHD. v MUI HIKARI CONSTRUCTION SDN. BHD. [2000] MLJU 234 C30 CCG CONCRETE CONSTRUCTIONS (M) SDN. BHD. v RICH AVENUE SDN. BHD. [2000] MLJU 422 C31 SUM-PROJECTS (BROTHERS) SDN. BHD. v BINA JATI SDN. BHD. [2000] MLJU 235 C32 MEDA PROPERTY SERVICES SDN. BHD. v ABRIC CLADDING SDN. BHD. (KANDUNGAN 11) [2000] MLJU 310 C33 GASING HEIGHTS SDN BHD V PILECON BUILDING CONSTRUCTION SDN BHD [2000] 1 MLJ 621 CRYSTAL REALTY SDN. BHD. v WARY HOLDINGS SDN. BHD. C34 [2000] MLJU 212 114 C35 MAHKOTA TECHNOLOGIES SDN BHD V BS CIVIL ENGINEERING SDN BHD [2000] 6 MLJ 505 C36 SYARIKAT RASABINA SDN. BHD. v PERNAS CONSTRUCTION SDN. BND. [2001] MLJU 321 C37 SIEMENS BUILDING TECHNOLOGIES (MALAYSIA) SDN. BHDv GEAHIN ENGINEERING BERHAD [2001] MLJU 26 C38 MARPLAN SDN. BHD. v HANHYO (M) SDN. BHD. & ORS [2001] MLJU 458 C39 CHASE PERDANA BERHAD v PEKELILING TRIANGLE SDN. BHD. & ORS [2001] MLJU 389 C40 ORIENTAL ENTERPRISE SDN. BHD. (NO. SYKT.: 99870-A) v SRI HARTAMAS CONTRACTORS SDN. BHD. [2001] MLJU 549 115 C41 JAK KWANG BUILDERS & DEVELOPERS SDN BHD V NG CHEE KEONG & ORS [2001] 4 MLJ 391 C42 BMC CONSTRUCTION SDN BHD V DATARAN RENTAS SDN BHD [2001] 1 MLJ 356 C43 JALLCON (M) SDN BHD V NIKKEN METAL (M) SDN BHD (NO 2) [2001] 5 MLJ 716 C44 NEOH KHOON LYE V TRANSINTAN SDN BHD [2002] 6 MLJ 8 C45 ANTARA ELEKTRIK SDN BHD V BELL & ORDER BHD [2002] 3 MLJ 321 C46 MULTIGUNA CONSTRUCTION & DEVELOPMENT SDN BHD v HICOM MENANG PROPERTIES SDN BHD [2002] MLJU 697 C47 ZASALIM DEVELOPMENT SDN BHD V LUM SIEW & SONS SDN BHD [2002] 7 MLJ 119 116 C48 BBR CONSTRUCTION SYSTEMS (M) SDN BHD v MAXDOUBLE CONSTRUCTION (M) SDN BHD [2002] MLJU 104 C49 PEOPLE REALTY SDN BHD v RED ROCK CONSTRUCTION SDN BHD & ANOR [2002] MLJU 543 C50 HAP AIK CONSTRUCTION BHD v HPC ENGINEERING (M) SDN BHD [2002] MLJU 105 C51 JKP SDN BHD V PPH DEVELOPMENT (M) SDN BHD [2003] 6 MLJ 192 C52 RIBARU BINA SDN BHD & ANOR v BAKTI KAUSAR DEVELOPMENT SDN BHD & ANOR [2003] MLJU 385 C53 JOO LEONG TIMBER MERCHANT V DR JASWANT SINGH A/L JAGAT SINGH [2003] 5 MLJ 116 117 C54 PERNAS OTIS ELEVATOR CO. SDN BHD v SYARIKAT PEMBENAAN YEOH TIONG LAY SDN BHD [2003] MLJU 394 C55 C56 TRAVELSIGHT (M) SDN BHD & ANOR V ATLAS CORP SDN BHD [2003] 6 MLJ 658 NAFAS ABADI HOLDINGS SDN BHD v PUTRAJAYA HOLDINGS SDN BHD & ANOR C57 [2004] MLJU 148 TAHAN STEEL CORP SDN BHD V BANK ISLAM MALAYSIA BHD [2004] 6 MLJ 1 C58 SK STYROFOAM SDN BHD V PEMBINAAN LCL SDN BHD [2004] 5 MLJ 385 C59 C60 KUA CHAI SING CONSTRUCTION SDN BHD LWN UPHA PHARMACEUTICAL MANUFACTURING (M) SDN BHD [2004] 1 MLJ 609 MASCOM (M) SDN BHD & ORS V KEN GROUTING SYSTEM SPECIALIST SDN BHD [2004] 2 MLJ 163 118 C61 C62 TRADEBOND (M) SDN BHD V HALIM-O CONSTRUCTION SDN BHD [2005] 7 MLJ 624 TAI WAH CONSTRUCTION CO V GOVERNMENT OF MALAYSIA (JABATAN KERJA RAYA SARAWAK) [2005] 2 MLJ 442 C63 LINGKARAN LUAR BUTTERWORTH (PENANG) SDN BHD v PERUNDING JURUTERA D.A.H. SDN BHD AND OTHERS [2005] MLJU 214 C64 HALIM BIN SUTARJO V KPMB BUILDER BHD (FORMERLY KNOWN AS KONSORTIUM PELADANG (M) BHD) [2005] 4 MLJ 273 C65 LIM TECK KONG V DR ABD HAMID ABDUL RASHID AND ANOR [2005] MLJU 512 C66 VISTANET (M) SDN BHD V PILECON CIVIL WORKS SDN BHD [2005] 6 MLJ 664 119 C67 KM QUARRY SDN BHD V HO HUP CONSTRUCTION CO BHD [2006] MLJU 157 C68 CM INDAH V UB USHABINA SDN BHD [2006] MLJU 426 LUXOR HOLDING SDN BHD v HAINAL-KONYI (M) SDN BHD C69 [2006] 3 MLJ 727 C70 KENANGA INNOVASI SDN BHD v TOH KIM LAM & ANORS [2006] 4 MLJ 590 C71 C72 POH GEOK SING v HB ENTERPRISE SDN BHD [2006] 1 MLJ 617 I-EXPO SDN BHD v TNB ENGINEERING CORPORATION SDB BHD [2007] 3 MLJ 53 TOTAL 1 0 55 16 0 120 4.5 Analysis Time of Construction Disputes Occur. Table 4.5 shows that the times of disputes occur. There was initial phase (1%), design phase (0%), construction phase (76%), after completion or occupation phase (25%) and demolition phase (0%). These shows that the most of construction disputes occurred during construction phase. This because all of construction activities start during this phase for example payment progress, variations and the contractor have to carry out the work with diligently and regularly. If he failed to do so, some sort of problem will come out such as delay in completion or the contractor may terminate from the contract. Percentages time of disputes are shows in the bar chart below. Figure 4.5.1: Time of Construction Disputes Occur 80% 75% 70% 65% 60% 55% 50% 45% 40% 35% 30% 25% 20% 15% 10% 5% 0% -5% 76% 25% 1% Construction Phase Occupation Phase Initial Phase Next, the last analysis will be on analysis of the standard form of contract which are commonly involved in construction disputes. 121 TABLE 4.6: ANALYSIS OF STANDARD FORM OF CONTRACT Case. Nu. Nature of Dispute Law Cases(1997-2007) C1 LOW KOK HWA v SIME DARBY URUS HARTA BHD C2 [1997] MLJU 365 KEMAYAN CONSTRUCTION SDN BHD V PRESTARA SDN BHD [1997] 5 MLJ 608 C3 USAHA DAMAI SDN BHD V SETIAUSAHA KERAJAAN SELANGOR [1997] 5 MLJ 601 C4 DAEWOO CORP V BAUER (M) SDN BHD [1998] 7 MLJ 25 C5 LIM JOO THONG V KOPERASI SERBAGUNA TAIPING BARAT BHD [1998] 1 MLJ 657 C6 C7 VICTOR BUYCK STEEL CONSTRUCTION SDN BHD V PI CORROSION ENGINEERING SDN BHD [1998] 7 MLJ 513 FAJAR MENYENSING SDN BHD V ANGSANA SDN BHD [1998] 6 MLJ 80 JKR203 PAM FIDIC CIDB IEM DSC 122 C8 LEMBAGA PELABUHAN JOHOR V PANGLOBAL INSURANCE SDN BHD [1998] 6 MLJ 505 C9 MALAYAN FLOUR MILLS SDN BHD V RAJA LOPE & TAN CO & ANOR [1998] 6 MLJ 377 C10 KEEN BUILDERS SDN BHD v UTARA DUA (MALAYSIA) SDN BHD AND THIRD PARTY [1998] MLJU 408 C11 THE RADIO & GENERAL TRADING CO SDN BHD V WAYSS & FREYTAG (M) SDN BHD [1998] 1 MLJ 346 C12 USAHABINA v ANUAR BIN YAHYA [1998] MLJU 176 CHOO NGIE SIN v TAN KOK MING C13 [1998] MLJU 214 C14 RAMAL PROPERTIES SDN BHD V EAST WEST-UMI INSURANCE SDN BHD [1998] 5 MLJ 233 123 C15 ORIENTAL STAR ENTERPRISE SDN BHD v TROPICAL REALTY SDN BHD [1998] MLJU 279 C16 C17 LIM JOO THONG V KOPERASI SERBAGUNA TAIPING BARAT BHD [1998] 1 MLJ 657 DMCD MUSEUM ASSOCIATES SDN BHD v SHADEMAKER (M) SDN BHD [1998] MLJU 364 C18 C19 LOTTEWORLD ENGINEERING & CONSTRUCTION SDN BHD V CASTLE INN SDN BHD & ANOR [1998] 7 MLJ 105 MURNI BUILDERS SDN BHD v LEGENDS GOLF & COUNTRY RESORT BHD & ANOR [1999] MLJU 441 C20 C21 HOCK HUAT IRON FOUNDRY (SUING AS A FIRM) V NAGA TEMBAGA SDN BHD [1999] 1 MLJ 65 AKITEK TENGGARA SDN BHD V MID VALLEY CITY SDN BHD & ANOR [1999] 2 MLJ 625 124 C22 FASDA HEIGHTS SDN BHD V SOON EE SING CONSTRUCTION SDN BHD & ANOR [1999] 4 MLJ 199 C23 PERUMAHAN NCK SDN BHD V ARAB-MALAYSIAN MERCHANT BANK & ANOR [1999] 4 MLJ 444 C24 C25 C26 C27 LIGHTWEIGHT CONCRETE SDN BHD V NIRWANA INDAH SDN BHD [1999] 5 MLJ 351 ISMAIL BIN MOHD YUNOS & ANOR V FIRST REVENUE SDN BHD [2000] 5 MLJ 42 HIGHCEED CORP SDN BHD V WARISAN HARTA SABAH SDN BHD & ANOR [2000] 5 MLJ 33 TEKNIK CEKAP SDN BHD V VILLA GENTING DEVELOPMENT SDN BHD [2000] 6 MLJ 513 C28 TRANSFIELD PROJECTS (M) SDN BHD & ANOR V MALAYSIAN AIRLINES SYSTEMS BHD [2000] 7 MLJ 583 125 C29 WAC ENGINEERING SDN. BHD. v MUI HIKARI CONSTRUCTION SDN. BHD. [2000] MLJU 234 C30 CCG CONCRETE CONSTRUCTIONS (M) SDN. BHD. v RICH AVENUE SDN. BHD. [2000] MLJU 422 C31 SUM-PROJECTS (BROTHERS) SDN. BHD. v BINA JATI SDN. BHD. [2000] MLJU 235 C32 MEDA PROPERTY SERVICES SDN. BHD. v ABRIC CLADDING SDN. BHD. (KANDUNGAN 11) [2000] MLJU 310 C33 C34 C35 GASING HEIGHTS SDN BHD V PILECON BUILDING CONSTRUCTION SDN BHD [2000] 1 MLJ 621 CRYSTAL REALTY SDN. BHD. v WARY HOLDINGS SDN. BHD. [2000] MLJU 212 MAHKOTA TECHNOLOGIES SDN BHD V BS CIVIL ENGINEERING SDN BHD [2000] 6 MLJ 505 126 C36 SYARIKAT RASABINA SDN. BHD. v PERNAS CONSTRUCTION SDN. BND. [2001] MLJU 321 C37 SIEMENS BUILDING TECHNOLOGIES (MALAYSIA) SDN. BHDv GEAHIN ENGINEERING BERHAD [2001] MLJU 26 C38 MARPLAN SDN. BHD. v HANHYO (M) SDN. BHD. & ORS [2001] MLJU 458 C39 CHASE PERDANA BERHAD v PEKELILING TRIANGLE SDN. BHD. & ORS [2001] MLJU 389 C40 ORIENTAL ENTERPRISE SDN. BHD. (NO. SYKT.: 99870A) v SRI HARTAMAS CONTRACTORS SDN. BHD. (NO. SYKT.: 187074-A) (DAHULUNYA DIKENALI SEBAGAI MBF CONSTRUCTION SDN. BHD.) [2001] MLJU 549 C41 JAK KWANG BUILDERS & DEVELOPERS SDN BHD V NG CHEE KEONG & ORS [2001] 4 MLJ 391 127 C42 C43 BMC CONSTRUCTION SDN BHD V DATARAN RENTAS SDN BHD [2001] 1 MLJ 356 JALLCON (M) SDN BHD V NIKKEN METAL (M) SDN BHD (NO 2) [2001] 5 MLJ 716 C44 NEOH KHOON LYE V TRANSINTAN SDN BHD [2002] 6 MLJ 8 C45 ANTARA ELEKTRIK SDN BHD V BELL & ORDER BHD [2002] 3 MLJ 321 C46 C47 C48 MULTIGUNA CONSTRUCTION & DEVELOPMENT SDN BHD v HICOM MENANG PROPERTIES SDN BHD [2002] MLJU 697 ZASALIM DEVELOPMENT SDN BHD V LUM SIEW & SONS SDN BHD [2002] 7 MLJ 119 BBR CONSTRUCTION SYSTEMS (M) SDN BHD v MAXDOUBLE CONSTRUCTION (M) SDN BHD [2002] MLJU 104 128 C49 PEOPLE REALTY SDN BHD v RED ROCK CONSTRUCTION SDN BHD & ANOR [2002] MLJU 543 C50 HAP AIK CONSTRUCTION BHD v HPC ENGINEERING (M) SDN BHD [2002] MLJU 105 C51 JKP SDN BHD V PPH DEVELOPMENT (M) SDN BHD [2003] 6 MLJ 192 C52 RIBARU BINA SDN BHD & ANOR v BAKTI KAUSAR DEVELOPMENT SDN BHD & ANOR [2003] MLJU 385 C53 C54 JOO LEONG TIMBER MERCHANT V DR JASWANT SINGH A/L JAGAT SINGH [2003] 5 MLJ 116 PERNAS OTIS ELEVATOR CO. SDN BHD v SYARIKAT PEMBENAAN YEOH TIONG LAY SDN BHD [2003] MLJU 394 129 C55 C56 TRAVELSIGHT (M) SDN BHD & ANOR V ATLAS CORP SDN BHD [2003] 6 MLJ 658 NAFAS ABADI HOLDINGS SDN BHD v PUTRAJAYA HOLDINGS SDN BHD & ANOR C57 [2004] MLJU 148 TAHAN STEEL CORP SDN BHD V BANK ISLAM MALAYSIA BHD [2004] 6 MLJ 1 C58 SK STYROFOAM SDN BHD V PEMBINAAN LCL SDN BHD [2004] 5 MLJ 385 C59 C60 C61 KUA CHAI SING CONSTRUCTION SDN BHD LWN UPHA PHARMACEUTICAL MANUFACTURING (M) SDN BHD [2004] 1 MLJ 609 MASCOM (M) SDN BHD & ORS V KEN GROUTING SYSTEM SPECIALIST SDN BHD [2004] 2 MLJ 163 TRADEBOND (M) SDN BHD V HALIM-O CONSTRUCTION SDN BHD [2005] 7 MLJ 624 130 C62 C63 TAI WAH CONSTRUCTION CO V GOVERNMENT OF MALAYSIA (JABATAN KERJA RAYA SARAWAK) [2005] 2 MLJ 442 LINGKARAN LUAR BUTTERWORTH (PENANG) SDN BHD v PERUNDING JURUTERA D.A.H. SDN BHD AND OTHERS [2005] MLJU 214 C64 C65 HALIM BIN SUTARJO V KPMB BUILDER BHD (FORMERLY KNOWN AS KONSORTIUM PELADANG (M) BHD) [2005] 4 MLJ 273 LIM TECK KONG V DR ABD HAMID ABDUL RASHID AND ANOR [2005] MLJU 512 C66 VISTANET (M) SDN BHD V PILECON CIVIL WORKS SDN BHD [2005] 6 MLJ 664 C67 KM QUARRY SDN BHD V HO HUP CONSTRUCTION CO BHD [2006] MLJU 157 131 C68 CM INDAH V UB USHABINA SDN BHD [2006] MLJU 426 LUXOR HOLDING SDN BHD v HAINAL-KONYI (M) SDN BHD C69 [2006] 3 MLJ 727 C70 KENANGA INNOVASI SDN BHD v TOH KIM LAM & ANORS [2006] 4 MLJ 590 C71 C72 POH GEOK SING v HB ENTERPRISE SDN BHD [2006] 1 MLJ 617 I-EXPO SDN BHD v TNB ENGINEERING CORPORATION SDB BHD [2007] 3 MLJ 53 TOTAL 6 20 0 0 0 0 132 4.6 Analysis Standard Form of Contract Table 4.6 shows that the common types of standard form involve in construction disputes are PAM Standard Form of Contract (36%) where most of the disputes are related to arbitration clause for examples the arbitrator neglect in giving award of the disputes and the argument of arbitrator selection. This followed by JKR/PWD 203 Standard Form of Contract (1%), while the other 62% are non-stated in the cases. Besides, this study also shows that the most disputes are actually involved of private client than the public client. Percentages of each standard form involved are shows in the pie chart below. Figure 4.6.1: Percentages of Standard Form of Contract which Involved in Construction Disputes. 1% JKR/PWD 203 63% PAM 36% Silent 133 4.7 Conclusion From this analysis the nature of construction disputes, the parties involved, type of construction involved, time of disputes occurred, and the standard form of contract which involved in construction disputes had been identified. There were eight (8) areas/nature of construction disputes had been identified which are payment (51%), delay (19%), termination (18%), variation (13%), damages (11%), performance bond (8%), default (8%), and defect (1%). From the analysis, payment problems are the highest percentage in contributing construction disputes. The disputes are include; unpaid architect fees by the employer, unpaid of work done due failed on defect work, delay in progress payment, unpaid for further payment due to debt settlement, over deduction of the sum payment (set-off), argument of the amount to be paid, no bank guarantee which is precedent of payment, claim for payment of work done, claim for balance of services fee, non payment for certified sums, etc. This study also found that the most party involved in construction disputes are the main contractors (41%), followed by the employer (39%), sub contractor (14%), purchaser (2%), client, architect, engineer, and surveyor which each represent (1%). Disputes between employer and main contractor is the most parties involved in construction disputes which represent 63% followed by disputes between main contractor and subcontractor (17%). 134 The common type of construction that involved in disputes also had been identified which are building construction (71%), residential construction (16%), engineering construction (11%), and industrial construction (1%). Besides, this study also found that the most of the disputes occur during the construction phase (76%), followed by after completion/occupation phase (22%) and during initial phase (1%). Types of standard form of contract are also included in this study, and found most of the disputes utilized PAM standard form of contract (36%) where the arbitration clause as the main factor of disputes in this form of contract followed by JKR/PWD203 standard form of contract (2%) while the other 62% is silent (non-stated). 135 CHAPTER 5 CONCLUSION AND RECOMMENDATION 5.1 Introduction This chapter attempts to conclude the research’s findings based on the analysis. In brief, it consists of the research’s findings, research’s constrains, some suggestions for future studies conclusion to the whole study 5.2 Research’s Findings The objectives of this study is to develop profile of construction disputes feature or characteristic where consists of the nature of the disputes, the parties involved, type of the project, time of the disputes occurred, and standard form of contract for the project. From the analysis, the common nature of construction disputes is payment which it is represent 51% and the most disputes related to non payment of certified sums and misleads in payment procedure according to terms of standard form of contract which each represents 13.5%. The most party involved in construction disputes are between the 136 employer and the main contractor which represent 63%. The analysis also identified that the most disputes occurred during construction phase (76%) and mostly involved of building construction (71%), while PAM Standard Form of Contract is the most form of contract that involved in construction disputes. This research shows that the most disputes in construction industry are related to money matter. The party who had suffered losses and expense will fight their right to get their money and shows that money is the main factors in influencing disputes in our construction industry for examples disputes on payment, damages and performance bond. Therefore, Project Manager as the person responsible for managing the project has to ensure that the progress payment will be in smooth progress without any disruptions. Besides, Project Manager also has to ensure that the employer who are responsible as a financier of the project and the main contractor who are responsible to build out the project, will carrying out their duties, liabilities and rights as according to the terms and condition of the contract. As payment as the main nature of construction disputes, Quantity Surveyor are also responsible in resolving this problem. In this case, quantity surveyors have to be more responsible and careful in carrying out their work for example, measures the work done on site in order that an acceptable figure can be agreed, record for any variations and ensure that variation certificates is valid so that claims can be made for payment. One of the main payment disputes are regarding to mislead on payment procedure which is not according to the terms and condition of the standard form of contract. From analysis, it shows that the main contractor and sub contractor, not really understand on the payment terms specially when there was a main contract and sub contract. Hence, 137 Project Manager also can be a responsible person to ensure that both of parties above understand on the payment procedure according to the contract which binds the parties. As construction phase is the common time of construction disputes occur, Project Manager has to be prepared in this stages where the Project Manager may be have to give more attention on the main contractor. For examples ensure the main contractor carrying out their work regularly and diligently, working as according to drawing and specifications. Project Manager also should regularly make an inspection during construction phase to ensure that disputes can be minimize specially in building construction. Project manager also has to be careful on those project where utilize of PAM Standard Form of Contract where the ‘Arbitration Clause’ is the main factor influencing on the disputes and the disputes mostly related on the argument of the arbitrator selection and the award by the arbitrator. 5.3 Research’s Constraints The main constraint of this study is insufficient of time. Due to the fixed time frame, the extent and scope of this research has been narrowed down and limited to certain objectives. Every process has been carried out in a very fast manner, especially during the data collection process. 138 5.4 Suggestions For Further Research In order to achieve the objective of the study within the time frame, the profile of construction disputes which had been develop only focus on five element which are the nature of the disputes, the parties involved, type of construction involved, the time of disputes and the type of standard form of contract. Therefore, this profile can be continued by find out the types of the client and the type of procurement that the project adopted. Besides, the construction disputes also can be analyze in the next 10 years to make a comparison whether the payment is still the main nature of construction disputes or not. Since payment had been identified as the common nature of construction disputes, further analysis on payment disputes should be done for examples, analysis the causes of payment disputes in detail and find out the method to improve contract management in order to reduce payment disputes. 5.5 Conclusion By developing this profile, hopefully it will help the project manager or contract manager in anticipate the common disputes, the features or the characteristic of the disputes at an early stage of the project. Besides as a tool in contract management, this profile definitely helps to prevent or minimize the disputes in Malaysian construction industry. 139 REFERENCES A Guide to the Project Management Body of Knowledge-Third Edition (2004): Project Management Institute, USA, pp:27-28 Allan Ashworth (2002). Pre-Contract Studies Development Economics, Tendering & Estimating-Second Edition: Blackwell Science Ltd, Malden, USA, pp: 22-27 Atkinson, D. (2001). 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World of Construction Project Management - Conference WCPM 2007, URL: www.diversityworking.com/.../Construction_Project_Manager/Construction_Proj ect_Manager.html