International Year One
leading to
International Certificate of Higher Education
in Psychology
PROGRAMME HANDBOOK
SEPTEMBER 2015
International Year One in Psychology
Dear Student
We would like to welcome you to the city of Exeter, the University of Exeter and INTO University of
Exeter. We hope very much that you will find your stay with us enjoyable and useful and that you will
see great improvements in your ability to use the English language to study psychology. Our aim for
this course is for you to leave us confident that you can successfully study psychology the second and
third years of a university.
Our Programme has been designed with great care and is based on many years’ experience of
teaching English and academic subjects to those who need it in order to progress to further studies
at the University of Exeter. In addition, we are familiar with the differing needs of the many students
who come to us for pre-university tuition. At the same time we value your comments and
suggestions as it is important that you keep us informed of your own particular needs.
You will find that the University of Exeter is a busy place. The University has a large number of
international students from many countries. Of course, there are several thousand British students
on the campus too. So you will meet people from many cultures and contexts and we hope that you
will benefit from the opportunity to practise your English in many different situations and with many
different sorts of English speakers.
Devon is a very pleasant part of Britain in which to study. INTO University of Exeter organises a
number of trips to interesting places during the year. In addition, the International Society on
campus also arranges many events and trips for international students and you are strongly
recommended to take advantage of these.
We understand that at first you may find life difficult, since living in a new country can be both
exciting and strange. You will have to get used to the food, the people and, of course, the weather.
But you will learn best if you are happy and comfortable. So do not stay silent if you are worried
about something or if you have a problem. In this handbook you will find that there are many people
who can help you.
Andrew Holbrook
Programme Manager
This booklet contains active links in its digital form and can be found on the ELE. The version on the
ELE will always be the latest version of the booklet and no further paper copies will be issued.
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International Year One in Psychology
CONTENTS
YEAR PROGRAMME ................................................................................................................................. 3
PROGRAMME STAFF................................................................................................................................ 4
STUDENT / STAFF EXPECTATIONS ............................................................................................................ 4
ATTENDANCE AND PUNCTUALITY ........................................................................................................... 5
International Diploma in Psychology - PROGRAMME OVERVIEW .......................................................... 7
Teaching, Learning and Assessment Methods ................................................................................ 8
ASSESSMENT INFORMATION .................................................................................................................. 8
Progression to the Second Year ...................................................................................................... 8
Balance of Summative Assessment ................................................................................................. 9
Subject modules – summative assessment ..................................................................................... 9
Use of Calculators ............................................................................................................................ 9
Absence from Examinations ............................................................................................................ 9
SUBMISSION OF COURSEWORK AND MARKING PROCEDURES ............................................................ 10
PLAGIARISM AND COLLUSION ............................................................................................................... 11
FAILURE OF A MODULE ......................................................................................................................... 13
CONDONEMENT .................................................................................................................................... 13
REFERRAL............................................................................................................................................... 13
REPEATING THE COURSE ....................................................................................................................... 13
EXTERNAL EXAMINERS .......................................................................................................................... 13
STUDENT ACADEMIC APPEALS .............................................................................................................. 14
SUPPORT FOR STUDENTS AND STUDENTS’ LEARNING ......................................................................... 14
Library, IT Services and Printing .................................................................................................... 14
Independent Learning.................................................................................................................... 15
Computers ..................................................................................................................................... 15
Exeter Learning Environment (ELE) ............................................................................................... 15
Overview of Regulations for using Computing Facilities ............................................................... 16
Tutoring ......................................................................................................................................... 16
Student Support Services .............................................................................................................. 17
Careers advice ............................................................................................................................... 17
Staff Student Liaison Committees ................................................................................................. 17
Welfare and Academic Support .................................................................................................... 17
PROGRAMME EVALUATION AND REVIEW ............................................................................................ 18
PROGRESSION TO THE SECOND YEAR OF YOUR DEGREE...................................................................... 18
ASSESSMENT CRITERIA .......................................................................................................................... 18
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International Year One in Psychology
YEAR PROGRAMME
International Year One in Psychology Programme
September 2015
Week
1
2
3
4
5
6
7
8
9
10
w/c
14-Sep
21-Sep
28-Sep
05-Oct
12-Oct
19-Oct
26-Oct
02-Nov
11-Nov
16-Nov
11
12
23-Nov
30-Nov
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
07-Dec
14-Dec
21-Dec
28-Dec
04-Jan
11-Jan
18-Jan
25-Jan
01-Feb
08-Feb
15-Feb
22-Feb
29-Feb
07-Mar
14-Mar
21-Mar
28-Mar
04-Apr
11-Apr
18-Apr
25-Apr
02-May
09-May
16-May
23-May
30-May
06-June
Study Skills Module INT1020
Pyschology Modules*
Welcome Week
Classes start
Classes start
Submission week for 1206
Intensive Study Skills week
Activities Week
Submission week for 1204
Short essay set
Assessment + short essay
submission
Study Skills Tutorials (optional)
Exams
Submission week for 1203
Submission week for 1207
Submission week for 1202
Assessment preparation week
Assessment
Study Clinics
Revision Week
Assessment period for
Psychology modules (exams)
Results week
*All psychology essays must be submitted before midday on the Monday of the relevant
week using the Bart submission system.
Resit examinations for this course are taken in August 2016 and results will not be available
until early September.
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International Year One in Psychology
PROGRAMME STAFF
Name
Role
Email
Andy Holbrook
Programme Manager
a.holbrook@ex.ac.uk
Isaure Triby
Programme Administrator
I.Triby@exeter.ac.uk
Dr Paul Rogers
Programme Tutor
P.C.Rogers@exeter.ac.uk
Sarah Hood
Accommodation Officer
S.L.Hood@exeter.ac.uk
Sarah Shirley
Academic Director
TBA
Chloe Sharpe
International Liaison Officers
exeterILO@exeter.ac.uk
INTO Reception
INTO@exeter.ac.uk
Marion Fulcher
Academic Support Manager
m.e.fulcher@ex.ac.uk
Magdalena Katomeri
Welfare Officer
m.katomeri@ex.ac.uk
Charlotte-Ann Richardson
Student Services Co-ordinator (Visa/Activities)
c.richardson@exeter.ac.uk
Hans Kirschner
Psychology tutor
hk283@ex.ac.uk
Dr Lamprini Psychogiou
INTO Liaison tutor, Psychology Department
L.Psychogiou@exeter.ac.uk
Amy Henry-Morgan
STUDENT / STAFF EXPECTATIONS
As a student at the University of Exeter you are expected to: 1.
Attend punctually all the classes on your course.
2.
Inform the Centre of reasons for any absence from classes.
3.
Take an active part in classes.
4.
Complete and submit homework assignments at the time they are required by your
teachers.
5.
Think about your own language learning needs and keep your teachers informed about them.
6.
Be aware and considerate of the language learning needs of other students in your classes.
7
Be sensitive to cultures other than your own.
8.
Organise your time outside the classroom effectively and use opportunities to practise your
spoken and written English.
9.
Discuss any problems connected with your classes directly with your teachers.
10.
Complete and submit evaluation questionnaires when asked to do so by your teachers.
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International Year One in Psychology
11.
Abide by University regulations when using IT facilities, both in the Learning Resource
Centre and elsewhere.
And you can expect the staff to provide you with: 1.
Information on the aims of the course.
2.
Information on the content of your course.
3.
Information on the aims of each lesson you attend.
4.
Information on how your performance on your course will be assessed and reported.
5.
Help with becoming used to the University and its facilities.
6.
Advice on how to use the University’s student support services.
7.
Advice and encouragement on how to study and practise your skills outside class.
8.
Comment and feedback on your progress throughout your course.
9.
Help with your future study plans including applications for other courses.
10.
Opportunities to discuss study and other problems in tutorials and at other times.
ATTENDANCE AND PUNCTUALITY
We take your studies very seriously and we expect you to attend 100% of your classes. Experience
shows that good attendance is associated with success in study.
During your time at INTO University of Exeter we are required to record your attendance for every
class in your timetable. We check your attendance level every week.
TIMETABLE CLASH
If your psychology timetable clashes with your 1020 timetable then your psychology class should
come first. You can complete the timetable clash form (available on the ELE) so that your absence
from the 1020 class can be authorised.
LATENESS
You are expected to attend all classes on time. Please note that if you arrive late for a class, this will
be recorded. Frequent lateness will result in Stage 1 of the Attendance Management procedure (see
below).
SICKNESS
If you are unable to attend class because you are ill, as early on the day as possible you need to
inform INTO University of Exeter Reception, who will inform your Programme Manager. You can
contact Reception by email or phone:
E-mail: into@ex.ac.uk
Tel: 01392 724282
When you return to class, you must complete a SICKNESS FORM for our records. This form can be
found on the 1020 ELE.
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International Year One in Psychology
If you are ill for longer than 5 teaching days, you will also be expected to supply a Doctor’s Note
(available from the University Health Centre) as well as your Sickness Form.
Sickness Forms and Doctor’s Notes must be given to Reception immediately you return.
It is important to note that frequent sickness absence will have a detrimental impact on your ability to
progress academically and will result in the Fitness to Study Procedure being implemented. For the
University’s Fitness to Study policy, see http://www.exeter.ac.uk/wellbeing/staffinfo/fitness-to-study/
AUTHORISED ABSENCE
If you know in advance that you have to be absent for a planned period of time, you must complete a
REQUEST FOR ABSENCE FORM to be authorized by your Programme Manager. This form can be
found on the Programme Information page on the 1020 ELE:
Accepted reasons for absence requests and evidence which you must provide are:
Reason
Visa/Police appointments
Embassy visits
Interview with host/prospective University
Religious Observance
Compassionate Leave
Evidence required
Copy of appointment letter
Copy of appointment letter
Copy of all correspondence between the centre,
yourself and the university
This is only for specific cases as agreed by
sponsors and Regional Managers
This will be assessed on a case by case basis by
the welfare team and your programme manager
ATTENDANCE AND EXAMS
It is a University requirement for all programmes that you attend examinations, so make sure you
know when, and where, your examinations are to be held.
If you are ill or absent during the exam period, you must submit a MITIGATION FORM together with
medical or other evidence to the Programme Office. Your case will then be considered at a
Mitigation Committee, which will decide whether you should be allowed a further opportunity to
take the exam.
If you do not give a good reason for absence from an exam, a zero will be recorded as your result. In
addition, it may be considered that you have withdrawn from INTO University of Exeter.
ATTENDANCE MANAGEMENT PROCEDURE
It is important to note that we will look at your total attendance record from the start of your course.
Accordingly, at certain points in the course, we will examine your total attendance so far. If your
cumulative attendance is below 80% you will be placed on the Attendance Management Procedure.
If something happens to you and it is affecting your learning you must get in touch with the
Programme Manager or the Counsellor as soon as you can. We will do everything we can to help.
This is why, if your attendance drops suddenly and seriously during a week, we may contact you and
ask you to come in to discuss your absence.
The Attendance Management Procedure consists of the following stages. At each stage of the
procedure you will meet with an appropriate member of academic staff to discuss why you have not
been attending.
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International Year One in Psychology
Initial email:
The first time that your attendance falls to 89% or less over one week, you will receive a
letter asking why you have missed classes and if you are experiencing any difficulty.
Stage 1:
If your attendance does not improve you will be invited to meet your Programme Manager
and the Welfare Officer to explain why you have not been attending. A plan for your return
to 100% attendance will be discussed with you.
If your absence is associated with sickness, it is possible that the University’s Health,
Wellbeing and Fitness to Study procedure may need to be put in place. (See
http://www.exeter.ac.uk/staff/policies/calendar/part1/otherregs/health/)
If your absence is not associated with sickness or other personal difficulty, you will receive a
Stage 1 written warning, a copy of which may be forwarded to your parents/agent/sponsor.
In addition, you may be placed on report. A written warning at this stage will constitute the
initial warning detailed in the University’s Code of Good Practice on Unsatisfactory Progress
(See: http://admin.exeter.ac.uk/academic/tls/tqa/Part%208/8Dacadprog.pdf)
Stage 2:
If your attendance still does not improve, you will be required to meet with the Head of
Student Services. At this meeting, if it turns out that your absence is associated with sickness
or other personal difficulty, the University’s Health, Wellbeing and Fitness to Study procedure
will be put in place. (See
http://www.exeter.ac.uk/staff/policies/calendar/part1/otherregs/health/)
If your absence is not associated with sickness or other personal difficulty, you will be issued
with a final warning (as given in the University’s Code of Good Practice on Unsatisfactory
Progress). A copy of this warning letter will be forwarded to your parents/agent/sponsor.
Substantial improvements must be made from now on to avoid your exclusion from INTO
University of Exeter. If you are excluded from INTO University of Exeter, you will receive no
refund.
Stage 3:
Any further unauthorised absences will result in you being required to attend a meeting with
the Academic Director. At this meeting, a recommendation will be made that you withdraw
from INTO University of Exeter.
International Diploma in Psychology - PROGRAMME OVERVIEW
The Programme for International Students has a duration of one academic year and all studies will
be carried out at the Streatham Campus of the University of Exeter.
All the modules mentioned below are formative in the sense that the results do not count towards
your final degree. Only modules taken in the second and third years count towards your final degree
level. However, you must pass INT1020 at 68 and PSY1205 at 40 and get an average of 50% in all
psychology modules in order to progress into your second year.
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International Year One in Psychology
Course modules
credits
30
class time
(hours)
240
Independent
study (hours)
60
*INT1020 – Psychological Concepts, language
and Study Skills (terms 1 and 2)
PSY1203 - Introduction to Social Psychology
(term 1)
15
31
119
PSY1204 – Introduction to Clinical Psychology
(term 1)
15
31
119
*PSY1205 – Introduction to Statistics (terms 1
and 2)
15
30
120
PSY1206 – Introduction to Research Methods
(term 1)
15
31
119
PSY1207 – Cognition, Emotion and Development
(term 2)
15
33
117
PSY1202 – Introduction to Biological Psychology
(term 2)
15
31
119
* These modules are ‘non-condonable’, which means you must pass these courses to pass into the
second year (see page 13).
Teaching, Learning and Assessment Methods
The programme will be delivered using a range of learning opportunities and activities, including:
 Lectures
 Tutorials
 Seminars and seminar discussions
 Regular formative class work activities with feedback
 Individual and group presentations
 Online (e.g. ELE activities)
 Library based resources for individual research
 Directed private study
ASSESSMENT INFORMATION
Modules are assessed by a combination of examination, set essays, and course assessment tests
with each grade being awarded as a percentage. You will be given information at the start of the
module about these tasks and tests, which are also listed in the module descriptors (see below). All
examinations and course assessment tests will be closed book. All work will be considered passed for
the Certificate of Higher Education in Psychology if a mark of 40% is achieved. To pass a module it is
necessary to obtain an overall mark of 40%, not 40% in every element. The exception to this is
INT1020 where you must achieve a pass of 65 or more.
Progression to the Second Year
For entry to the second year of a psychology degree at Exeter, you must achieve an average mark of 68% or
above in INT1020 Psychological Concepts, Language and Study Skills, and at least an average mark of 50% in the
six Psychology modules. You must also pass PSY1205 Introduction to Statistics at 40%. Additionally you must also
pass the statistics exam component of PSY1205 at 40%. If progressing, assessment at stage 1 does not contribute
to the summative classification of the final award of the psychology degree at Exeter. In other words the marks
you get in year one do not count towards your final mark in year 3.
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International Year One in Psychology
Balance of Summative Assessment
Assessment is both summative and formative. Summative assessment marks count towards your
final mark in the module. Formative assessment does not count towards your final mark but is
important as it gives an indication of your progress and provides an opportunity for lecturers to give
you feedback and advice on how to improve your work.
Subject modules – summative assessment
Module
term
Coursework
Exam
INT1020 – concepts 1&2
and study skills in
psychology
Short essay in term one
Listening, Combined Reading and
Writing (response paper), research
based presentations and seminars
PSY1203 Social
psychology
1
Practical report (50%) 2000 words
(due in January)
Essay Examination (50%) 1 of 3
questions
PSY1204 Clinical
psychology
1
Essay (50%) 2000 words (due in
November)
Written examination (50%) a
combination of short answer and
multiple choice questions
PSY1205 statistics
1&2
SPSS Exam on ELE (33%)
Closed book examination (67%)
PSY1206 research
methods
1
Practical report (45%) (due in
November) 2000 words; research
participation (10%)
Examination (45%) 1 hour 10 MCQs
(4-5 choices)
PSY1207 Cognitive,
developmental and
emotional
psychology
2
Essay (50%) 2000 words
Exam – (50%) a combination of short
answer and multiple choice questions
PSY1202 Biology
2
Essay (50%) – 2000 words
Exam – a combination of short
answer and multiple choice questions
Use of Calculators
Calculators can be used in some exams (your teachers will advise you). All calculators must be
approved before you will be allowed to use them in your exams; you will be informed about the
approval process.
Absence from Examinations
a) If you are absent from examination(s) with properly documented medical, or other extreme
personal circumstances known to the Programme Manager, the examination(s) will normally
be deferred on application for Mitigation (See page 11). These deferred examination result(s)
will not be capped.
b) If you provide a reasonable explanation of your absence but you were not affected by
medical, or other extreme personal circumstances, the examination may be deferred at the
discretion of the Mitigation Committee. The deferred examination result(s) will be capped at
40%.
c) If you fail to provide a reasonable explanation for absence, the result for that examination
will be 0%. You may also be considered as having voluntarily withdrawn from the course.
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International Year One in Psychology
Scaling of marks
INTO University of Exeter reserves the right to scale marks in any subject.
Scaling is the adjustment of a set of marks for an assessment, on a consistent basis and for a whole
cohort, in order to ensure that they properly reflect the achievement of the candidates as defined by
the assessment criteria. Scaling will usually be applied only to the marks for a particular component
of the assessment when the marks of a group are affected in an unplanned way.
Some examples of unexpected outcomes which may indicate the need to apply scaling mechanisms
are:
•
•
external forces unrelated to student performance have adversely affected a whole
cohort;
a single assessment task or examination question proves to be problematic.
It may be appropriate to scale marks either up or down.
SUBMISSION OF COURSEWORK AND MARKING PROCEDURES
Work that is to be submitted for formative assessment should be submitted under your name. This
work will not count towards the final mark of your module. It will be used to evaluate your
understanding of the content of the course and provide you with feedback in respect to your
answers to the set questions. The feedback will be provided in the form of written or spoken
comments regarding the structure, content or technical use of language. If queries still exist with
respect to these comments they can be discussed with your Programme Manager.
Work that is submitted for summative assessment will count towards your final module mark. Where
a single piece of work individually counts more than 5% of your module mark, it must be submitted
under your student number for anonymous marking. Any other work can be submitted under your
name. Submitted work will be divided into either work with an objective or subjective mark scheme.
All work that has an objective mark scheme will have the breakdown of marks for each section
shown on the assignment sheet. Other work will be marked according to a set of marking criteria
that your teacher or lecturer will provide when the assessment is initially set, based on the
University’s generic assessment criteria (which can be found at the end of this handbook).
You are expected to submit all coursework by the set deadline. All deadlines will be published at the
start of the module and also on the respective assignment briefs/cover sheets. Work submitted by
the deadline will be marked and returned, with appropriate feedback, within three University weeks
of the submission date.
Work submitted after the deadline will be marked to a maximum of 40%.
Unless you are told otherwise, work should be submitted to the INTO Programme Office (I/2.05).
Make sure you obtain a receipt for your work or that your submission is recorded by the Programme
Office. This will be kept as an official record of submission and will be checked against the submitted
work immediately following the submission deadline
Non-submission of coursework will be investigated and dealt with according to University
procedures.
By submitting coursework you declare that you understand and consent to the University policies
regarding plagiarism and mitigation (these can be seen online www.exeter.ac.uk/plagiarism and
www.exeter.ac.uk/mitigation respectively), and that you have read INTO's rules for submission of
written coursework.
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International Year One in Psychology
Double Marking
On the INTO module, double marking will be carried out on at least 10% of all examination scripts
and coursework tasks. In addition, all failures will be double marked.
PLAGIARISM AND COLLUSION
During your time with INTO University of Exeter and when you progress into the academic Colleges,
you will be submitting a good deal of written work, much of which will contribute to your eventual
results.
Plagiarism is defined as representing as your own the words or ideas of other people, whether
published or not. In the university context it may take the form of, for example, copying parts of a
textbook, web page or lecture handout into an essay without acknowledging the source, or copying
another student’s work and passing it off as your own. Always acknowledge direct quotes or the
ideas of other writers by naming the source. Do not permit your work to be copied by others.
Internet plagiarism is dealt with in the same way as plagiarism from printed sources and search
engines make it fairly easy to detect. The use of essay bank material for assessment purposes is not
permitted under any circumstances.
Any case of cheating and/or plagiarism will be dealt with according to University procedures. See
http://www.ex.ac.uk/admin/academic/tls/tqa/plag1.htm.
Collusion is the representation of another’s work or ideas as one’s own without appropriate
acknowledgement or referencing, where the owner of the work knows of the situation and both
work towards the deceit of a third party (while in plagiarism the owner of the work does not
knowingly allow the use of his or her work). Collusion is also dealt with under the University
procedures.
The Academic Misconduct Officer for INTO University of Exeter is Carolyn Walker,
c.r.walker@ex.ac.uk
MITIGATION
For mitigation for exams or completed assignments,
You should complete an Application for mitigation form (available from the INTO Programme Office
or Reception) no later than one day after your examination or assignment submission deadline.
Give the form to the Programme Office, together with written supporting evidence, such as a
doctor’s letter or appointment card. The evidence you supply must be verifiable.
A Mitigation Committee will consider your application as soon as possible. The Mitigation Committee
will consist of Carolyn Walker (Academic Director) and Programme Managers. A Programme
Administrator will take minutes. The Committee will decide, first, whether you have grounds for
mitigation and, second, and decide what the necessary course of action should be. You will be
notified of the decision as soon as possible.
It is important to note the following:
The mitigation process cannot take place after you have received your assessment results.
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International Year One in Psychology
If you have to apply for mitigation later than one day after your assessment takes place you
must supply written evidence in support of your late application. Your application will not be
considered without this evidence.
Mitigation cannot be considered where there has been academic misconduct.
You should note that handing in work after the deadline without permission will result in
marks being deducted from your work.
You can appeal against the decision of the Mitigation Committee on certain grounds only (see
STUDENT ACADEMIC APPEALS below).
For an extension for an assignment for INT1020
Hand in the mitigation application to the Programme Office no later than one day BEFORE your
assignment submission deadline together with your supporting evidence, such as a doctor’s letter.
Your Programme Manager will consider your application and you will be notified of the decision as
soon as possible.
The duly signed mitigation form will then be returned to you. This form must then be stapled to the
front of your work as proof of the extension. If an application for extension is made after the
deadline, extensions will only be granted if the nature of the problem precluded earlier application
(e.g. transport problems)
The Mitigation Committee is notified of all Extensions granted.
Extensions for coursework will be considered as follows:
Illness: Self-certificated illness within 7 days in advance of the deadline will receive an
extension of up to 4 days. A medical certificated illness of one week or more within 3 weeks
in advance of the deadline will have an extension granted as appropriate to the problem.
If you are regularly having health problems around deadlines you will be referred to the
medical centre.
Absence from University: Unplanned absence within 4 days in advance of the deadline for
emergency purposes (e.g. to support a sick relative) will have an extension as appropriate,
normally up to 4 days. Planned absence for social events such as weddings, sports events etc.
will have no extension granted.
Computer and Printing Problems: Good IT practice means that back-ups should be kept as
both electronic and hard copies. No extension will be granted.
Transport Problems: Breakdown / Failure of public transport will have an extension of one
day granted, provided that reasonable steps were taken to arrive at the University on time.
Other: Other circumstances that may arise will be considered on an individual basis by the
committee.
In exceptional circumstances, you may appeal in writing against a penalty imposed for late
submission of work. In such cases the appeal must be lodged with the Academic Director within 10
working days of the original submission date. In making an appeal the notes and exclusions above
should be noted. The appeal will not be accepted if you had an adequate opportunity beforehand to
submit an application for an extension.
http://www.exeter.ac.uk/staff/policies/calendar/part1/otherregs/appeals/
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International Year One in Psychology
For an extension for an assignment for all psychology modules
Please see the booklet ‘UG Psychology Assessment procedures’
FAILURE OF A MODULE
Should you fail any subject-specific modules there are two possible outcomes – Condonement or
Referral.
CONDONEMENT
This is the process that allows the Certificate to be awarded despite the failure to achieve 120
credits, provided that the overall mark of 40% has been achieved over the 120 credits of assessment
including the marks for the failed and condoned modules.
A maximum of 30 credits can be condoned. Where more than one condonable module is failed, the
module with the lowest mark will be condoned. You will not have the opportunity of reassessment in
the condoned module. You will be able to resit the failed module with the highest mark.
Failure in INT1020 English for Academic Study and PSY1205 Introduction to Statistics will not be
condoned. These modules will only be subject to referral.
See http://www.admin.ex.ac.uk/academic/tls/tqa/ugexams2.htm for more information.
REFERRAL
This is the process whereby a further attempt (resit) at an individual examination, following an initial
failure, is permitted without the requirement to repeat any attendance. Referral in any module will
constitute a second formal examination – coursework may not be included in the re-assessment. See
module descriptors for further detail.
You must complete all summative coursework before you are entitled to referral. The grade for the
referred exam, and therefore the module grade, will be capped at 40%.
If your marks are not high enough to progress to the second year in the university and are not high
enough to attain the Certificate in Higher Education you can re-sit all your failed examinations.
REPEATING THE COURSE
This is not permitted and is subject to visa restrictions.
EXTERNAL EXAMINERS
Each course is required to appoint one or more external examiners, usually academics from another
university. These external examiners read and approve assessment materials, and also ensure that
the academic quality of marking and feedback is maintained. Full details of the external examiners
can be found at:
http://www.exeter.ac.uk/staff/policies/calendar/part2/examiners/
'The contacting of external examiners by students regarding any aspect of their programmes of study
is prohibited and will be treated as an offence under the University's Disciplinary Procedures.
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International Year One in Psychology
Externals are requested to inform the University's Examinations Office should such an occurrence take
place.'
STUDENT ACADEMIC APPEALS
INTO University of Exeter follows the rules on academic appeals set out in the Teaching Quality
Assurance Manual of the University. The rules can be found here:
http://www.exeter.ac.uk/students/administration/complaintsandappeals/academicappeals/
You can appeal against your formal assessment results on certain grounds, as follows:
a) There were important circumstances affecting your performance of which a Board of Examiners
had not been aware before reaching its decision, but only if you can present reasonable grounds
why such circumstances had not been presented to a Mitigation Committee or the Examination
Board in advance of its meeting; and/or
b) There were procedural irregularities in the formal conduct of an assessment or in reaching
another academic decision; and/or
c) There is evidence of prejudice or of bias on the part of one or more examiners and/or markers.
Please note: you cannot appeal against a decision of an examination board, or the academic
judgement of an internal or external assessor, unless you believe that this judgment was not made
fairly or according to the correct University process. You cannot appeal because you are not happy
with the academic judgment of the internal and/or external examiners. All marking and testing
procedures follow certain guidelines. For example, a proportion of all work is second marked. This is
usually enough to ensure that marking is fair. Please see your Programme Manager if you would like
more information on marking procedures.
If you wish to appeal against your assessment results, you must do so within 10 working days of
being notified of an academic decision. Appeals lodged outside this period will not normally be
considered unless there are fully justifiable reasons. You should use an Academic Appeals Form for
your appeal, and this should be sent to the INTO University of Exeter Academic Director.
The Academic Director will carry out investigations to determine whether there are grounds for
appeal. The findings of these investigations will be considered in an Appeals Panel, where a
recommendation will be made. You will be notified of the decision once the Appeals Panel has taken
place.
Finally you should be aware that if you make unwarranted and unsubstantiated allegations
concerning the reputation or conduct of members of staff, you may be subject to disciplinary
proceedings.
SUPPORT FOR STUDENTS AND STUDENTS’ LEARNING
Library, IT Services and Printing
At Exeter, the University Library maintains its principal collections in the main library buildings on the
Streatham and St Luke’s campuses, together with a number of specialist collections in certain
Colleges. The total Library collection comprises over a million volumes and 3000 current periodical
subscriptions. Information Technology (IT) Services provide a wide range of services throughout the
Exeter campuses including open access computer rooms, some of which are available 24 hours, 7
days a week (including printing). Additionally, INTO has its own dedicated facilities in the Learning
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International Year One in Psychology
Resource Centre (Level 0). Helpdesks are maintained on the Streatham and St Luke’s campuses, while
study bedrooms in INTO and University accommodation are linked to the University’s campus
network.
Printing can be carried out in the INTO Learning Resource Centre or at any other printer in the
university. The university also has a ‘Remote Printing’ facility which allows you to email your file and
then pick it up at any printer when you swipe your university ID card. For black and white printing
email: remoteprintmono@exeter.ac.uk. For colour printing email: remoteprintcolour@exeter.ac.uk.
Additional information about this service can be found at:
http://www.exeter.ac.uk/campusservices/printservices/studentprint/printingfromyourowndevice/.
Photocopying, booklet binding, etc. is available in the Print Shop located on the first floor of the
Forum (up the stairs by the Helpdesk).
Independent Learning
The Learning Resource Centre (LRC) on floor 0 provides facilities for INTO students and teachers to
work independently on their learning. It is open Monday to Friday from 8.30am to 6.00pm.
Your programme will expect you to do some learning on your own. The intention is to help you to
find resources related to the class work you are doing and to deal with individual issues you may
have that are not being taught in the main curriculum. For example, you may have particular
pronunciation or grammar issues and your English teachers might ask you to come to the LRC
for help. Help and support is available from a teacher in the LRC. S/he can help with any learning
challenge you may have and suggest a course of action to help you with it. The teacher on duty can
also help you with any issues with regard to ELE (see below).
The Lending section has books you can borrow for pleasure and to improve your reading speed.
There are also books about Business, Economics, Accounting, Psychology, Film and Literature, Finance,
Law, Mathematics, History, Politics and Engineering.
The Reference Section has reference books, text books and work cards for:
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most subject areas
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grammar
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vocabulary
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reading comprehension
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writing
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study skills
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examination practice
Computers
There a number of computers in the INTO LRC and in many other places in the university (see
http://as.exeter.ac.uk/it/openaccess/clusters-streatham/ for computer rooms around the
university). All computers have MS Office and SPSS (except for INTO LRC).
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Exeter Learning Environment (ELE)
The University and the INTO Centre use an online learning platform called ELE (vle.exeter.ac.uk) to
support subject and language learning. You will be shown how to use it and you will be expected to
use it as part of your course. The site is available throughout the University and can be accessed
from your accommodation. There are separate areas for each of the programmes and modules. You
will need your University login and password to enter the sites.
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International Year One in Psychology
ELE Resources include:
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Timetables
Course programmes / schedules
Programme handbook
Coursework tasks, schedules and marking criteria
Past exam papers
Link to the library catalogues
Academic resources to support your studies
Links to useful web sites
Language practice
Access to useful forms
Overview of Regulations for using Computing Facilities
This is just a simplified summary and you should also read the full regulations available at:
http://www.exeter.ac.uk/it/regulations/
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To use systems managed by IT Services, you will need to register. You will receive
instructions for how to do this when you receive your University ID card.
Any user identification or password you are given is for you alone: do not tell anyone
your password and don't try to use anyone else's.
Computing facilities can only be used for authorised purposes and special permission is
needed to use computers for personal, commercial or outside work.
You must make sure you know how to use the equipment. You need permission to
move anything, to borrow anything or to connect any new hardware.
Follow instructions for starting and finishing time on the computers.
While you are using University computers, use only authorised software.
You must not damage, interfere with, or modify any hardware or software; if you do you
may be charged for having it put right.
You must not load any new software onto INTO or University computers.
If you break these rules you may be breaking the criminal or civil law and will certainly be
liable to disciplinary action.
Tutoring
It is University policy that all Colleges should have in place a system of academic and personal tutors
for their students. A University-wide statement on such provision is included in the University’s TQA
Manual.
http://admin.exeter.ac.uk/academic/tls/tqa/Part%206/6B(2010)Personal%20Tutor%20System%20Co
P%20FINAL.pdf
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International Year One in Psychology
Student Support Services
Additionally, the following units at Exeter between them provide a wide range of support services to
all students:
 University Wellbeing Service - available free of charge, to provide confidential help and
support.
 Student Health Centre
 Study Skills Service - can provide one-to-one guidance and information on all aspects of
academic study and skills.
 Family Centre (Streatham campus) provides high quality care and education for early-years
children of students and staff.
 Student Advice Centre (the Forum) is your first port of call for free, impartial and confidential
advice on a range of issues: housing, finance, and academic matters.
 Students’ Guild is the students' union of the University of Exeter.
 Student complaints procedure.
 Chaplaincy supports and encourages students all students.
 The International Student Support Office supports non UK students across all University of
Exeter campuses.
 AccessAbility aims to provide advice, guidance, signposting to other services and, in some
cases, face-to-face assistance for those in need. The University is committed to supporting
disabled students, staff and visitors on all its campuses.
Careers advice
The University Careers Advisory service provides expert advice to all students to enable them to plan
their futures, through guidance interviews, psychometric testing, employer presentations, skills
events, practice job interviews and CV preparation. Towards the end of the programme you will be
able to attend sessions designed to increase your employment skills. In addition, you can get
information about jobs and careers from the Careerzone in the Forum.
Staff Student Liaison Committees
All Colleges are required to operate Student Staff Liaison Committees (SSLC), which allow students to
contribute directly to the enhancement of educational and other provision at discipline level. At INTO
we offer a Student Staff Liaison Committee for each programme with a student representative from
each subject pathway, and a Subject Chair chosen from the representatives. This ensures that a very
broad cross-section of the student body is represented.
Students are also represented through the Subject Chairs on the INTO Education Committee, INTO
Boards of Studies and INTO Programme Meetings where their input into the development of current
and new programmes is valued.
Welfare and Academic Support
INTO offers enhanced welfare and academic support. Student attendance is tracked very carefully
and on a weekly basis so that if a student does not attend class, follow up is done in a timely fashion
through resident tutors in INTO accommodation or by our student welfare support team. A buddy
scheme is underway to support students before and when they arrive at Exeter.
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International Year One in Psychology
Students have access to their Programme Managers on a regular basis for academic matters and
have tutorials with their personal tutors each semester to review progress. The tutor responsible for
Independent Learning in the Centre is available for consultation with students and there is a
dedicated PC cluster with language / skills development software and a more traditional study centre
with book-based resources, video and taped materials.
One-to-one tutorial support for writing is a feature of all our English Language modules where tutors
give feedback on specific assignments at draft stage.
There is also a dedicated social programme for INTO students which include visits to places of
interest in the region but also events where students can develop their English.
PROGRAMME EVALUATION AND REVIEW
The University and INTO draw on a range of data to review the quality of educational provision. The
College documents the performance in each of its taught programmes, against a range of criteria on
an annual basis through the Annual Programme Monitoring cycle:
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Admissions, progression and completion data
In Year Analysis data
Previous monitoring report
Monitoring of modules
External examiner’s reports and University and College responses (reported to SSLC)
Any Professional, Statutory and Regulatory Body/accrediting body or other external
reports
Consultation with employers and former students
Staff evaluation
Student evaluation
Programme aims
Subject areas are reviewed every five years through a periodic subject review scheme that includes
external contributions.
PROGRESSION TO THE SECOND YEAR OF YOUR DEGREE
Throughout your programme you will be supported by the International Liaison Office (ILO): Chloe
Sharpe (Assistant Director), Amy Henry-Morgan (International Liaison Coordinator) and Zara Salman
(International Placement Officer) who will take you step-by-step through your progression journey.
They can be contacted on a 'drop-in' basis between 10.00 and 12:30 in Room 2.32 or via email: exeterilo@exeter.ac.uk
You should check your university email every day, as this is the main communication method used by
the ILO. Watch for an invitation to your Progression Welcome meeting, which will take place within
a few weeks of your arrival.
ASSESSMENT CRITERIA
All submitted work will be assessed using the University of Exeter Generic Assessment criteria
modified as required to reflect the nature of the assignment.
The Generic NQF Level 4 Assessment Criteria are detailed on the next page.
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Marks
Assessment
categories
Knowledge &
Understanding of
Subject
Cognitive/
Intellectual Skills
(e.g. analysis and
synthesis; logic
and argument;
analytical
reflection;
organisation and
communication of
ideas and
evidence)
Use of
Researchinformed
Literature
(including
referencing,
appropriate
academic
conventions and
academic honesty)
0-25 (Fail)
rd
26-39 (Fail)
40-49 (3 )
50-59 (2.2)
Major gaps in
knowledge and
understanding.
Significant
inaccuracies.
Gaps in knowledge
and superficial
understanding.
Some inaccuracies.
Threshold level.
Broadly accurate
knowledge and
understanding of
the material. Some
elements missing
and flaws evident.
Sound, routine
knowledge and
understanding of
the material, main
concepts and key
theories.
Some flaws may be
evident.
Brief and
irrelevant.
Descriptive.
Only personal
views offered.
Unsubstantiated
generalizations.
Little or no
attempt to draw
conclusions.
For the most part
descriptive. Views/
findings sometimes
illogical or
contradictory.
Generalisations/
statements made
with scant
evidence.
Conclusions lack
relevance and/or
validity.
Threshold level.
Some awareness
of issues. Sense of
argument emerging
though not
completely
coherent. Some
evidence to support
views, but not
always consistent.
Some relevant
conclusions
No evidence of
reading. Views
are unsupported
and nonauthoritative.
Academic
conventions
largely ignored.
Evidence of little
reading appropriate
for the level of
study, and/or
indiscriminate use
of sources.
Academic
conventions used
weakly.
Threshold level.
Some evidence of
reading, with
superficial linking to
given text(s).
Some academic
conventions
evident and largely
consistent, but with
some weaknesses.
60-69 (2.1)
st
st
70-85 (1 )
86-100 (1 )
Good, consistent
knowledge and
understanding of the
material, main
concepts and key
theories at this level.
Detailed knowledge
and understanding of
the main concepts/
theories at this level.
Beginning to show
awareness of the
limitations of the
knowledge base.
Highly detailed
knowledge and
understanding of
material, concepts and
theories at this level.
Awareness of the
ambiguities and
limitations of
knowledge.
Issues identified
within given areas.
An emerging
awareness of
different stances
and ability to use
evidence to support
a coherent
argument.
Broadly valid
conclusions.
Good analytical
ability.
Acknowledgement of
views of others.
Arguments generally
logical, coherently
expressed, well
organised and
supported.
Sound conclusions.
Very good analysis
throughout.
Perceptive and
persuasive points
made within given
area. Explicit
acknowledgement of
other stances.
Arguments wellarticulated, and
logically developed
with a range of
evidence.
Strong conclusions.
Logical, articulate
analysis a consistent
feature. Persuasive
points made
throughout the work
within a highly
articulate, balanced
argument. Judiciously
selected evidence,
drawn from relevant
research.
Convincing
conclusions.
Knowledge of
literature beyond
core text(s).
Literature used
accurately but
descriptively.
Academic skills
generally sound.
Knowledge of the
field of literature
appropriately used to
support views.
Research-informed
literature integrated
into the work. Good
use of academic
conventions.
Critical engagement
with appropriate
reading. Knowledge
of research-informed
literature embedded
in the work.
Consistently accurate
use of academic
conventions.
Exceptionally wide
range of relevant
literature used critically
to inform argument,
balance discussion
and/or inform problemsolving. Consistently
accurate and assured
use of academic
conventions.