Exeter University Technicians Conference July 2015

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Exeter University Technicians Conference July 2015

Influencing • Red Door Coaching and Training Trainers in business competencies with Universities including Exeter • Please take notes

Objectives for this taster session • Explore how to prepare to influence • Understand and apply the influencing process

Influencing – what it is…… • Understanding yourself and the impact you have on others • Being able to move things forward, without pushing, forcing or telling • Getting others to see things your way • Changing disagreement to agreement

Why do we need to do it………….

• Don’t always have the authority • The buck stops with us • We have to put it right when things go wrong

Preparing to influence • What are your own objectives?

• What are the other person’s objectives?

• • What will happen/ what will they lose if they fail to use my idea?

What benefit can I offer to make them listen?

• What’s in it for them?

A technique for influencing SARAH model S top Talking A ctive Listening R eflect content A ct with empathy H andle objections

Review objectives for this taster session • Explore how to prepare to influence • Understand and apply the influencing process

Thank you and Close Tracy Francksen Red Door Coaching and Training

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