Exeter University Technicians Conference July 2015

advertisement

Exeter University

Technicians Conference

July 2015

Influencing

Red Door Coaching and Training

• Trainers in business competencies with Universities including Exeter

• Please take notes

Objectives for this taster session

• Explore how to prepare to influence

• Understand and apply the influencing process

Influencing – what it is……

• Understanding yourself and the impact you have on others

• Being able to move things forward, without pushing, forcing or telling

• Getting others to see things your way

• Changing disagreement to agreement

Why do we need to do it………….

• Don’t always have the authority

• The buck stops with us

• We have to put it right when things go wrong

Preparing to influence

• What are your own objectives?

• What are the other person’s objectives?

• What will happen/ what will they lose if they fail to use my idea?

• What benefit can I offer to make them listen?

• What’s in it for them?

A technique for influencing

SARAH model

S top Talking

A ctive Listening

R eflect content

A ct with empathy

H andle objections

Review objectives for this taster session

• Explore how to prepare to influence

• Understand and apply the influencing process

Thank you and Close

Tracy Francksen

Red Door Coaching and Training

Download