university of
exeter
November 2008
Community Liaison Officer
Rory Cunningham, has been appointed
by the University as its new Community
Liaison Officer.
“My job is to help build positive
relationships with local residents and
community groups and ensure strong
lines of communication exist between
the University and the wider community.
The creation of StreetWise is just one
of many new and positive ways for the
University to keep in touch with Exeter’s
communities and vice-versa.
If you are concerned about anything
relating to the University or our students
we hope you will let us know. I have set
up a StreetWise Helpline to be used by
any resident who wishes to contact me
with any thoughts, news, feedback and
concerns they might have about living
with students in the community.
I understand that noise, rubbish and
parking are often the key issues that arise
and the StreetWise Helpline will help me
get a better picture of how and why such
issues may be occurring. However, this
number is not just for logging complaints.
It is also a number that you can ring to
highlight good news, improvements in
local areas or to suggest ideas for future
projects. If recording a message out of
hours please speak clearly. I will always
aim to provide a quick response.
I look forward to meeting you over the
coming term.”
Email: streetwise@exeter.ac.uk
StreetWise Helpline:
01392 264686
University connects
with residents
The University of Exeter is investing in extra services to help strengthen the
relationship between students and other city residents. This is being led by
the appointment of a new Community Liaison Officer (see panel left).
As Vice-Chancellor and the President of the Students’ Guild we want to make
sure that the University is doing everything in its power to be a good neighbour
and that we educate students about their responsibilities and tackle problems
as soon as they arise. We are being actively supported in this by Devon and
Cornwall Police and Exeter City Council.
There are around 12,000 University students living in the City, including over
2,000 from overseas. Students can have a very positive influence on the
communities in which they live but we know that sometimes their lifestyle
clashes with that of other residents.
The University plans to invest very significantly in Exeter over the next few years
to help us become one of the very best universities in the UK and a leading global
institution. Given the current economic climate, this will be very good news
for the City and should help to protect and create jobs at a time when other
organisations may be cutting spending. As part of this we hope to build additional
student residences on campus so more students have an alternative to living in
private rented houses.
We are also looking at ways of encouraging students to become active citizens
– to take part, to engage with their neighbours and to vote in their city. Students
already raise upwards of £80,000 for local charities and give 100,000 hours of
their time to voluntary organisations in the City. But we think we can do more.
This information sheet gives you some key information about the people you can
now contact to sort out any problems you may encounter. We will be producing
a newsletter three times a year to alert you to new community initiatives, key
dates and new services.
Professor Steve Smith, Vice-Chancellor
John Cox, President, Students’ Guild
Key contacts
New PC on the Block
Rubbish and Recycling
“My name is Dave Dalziel, PC 3344, and I have been appointed to
the completely new position of Neighbourhood Beat Manager for
the ‘University of Exeter Community’.
All students have received information
about refuse and recycling including specially
branded fridge magnets supplied by the City
Council. The magnets will indicate refuse
delivery times for certain areas.
Contact:
For missed bin collections, or to request
additional bins, call ECC’s Cleansing Services
on 01392 665010. Accumulations of rubbish
likely to harbour or attract vermin can be
dealt with by ECC’s Environmental Health
team on 01392 265193.
Parking
All students who live in the City are advised
that they will not be able to park cars on the
campus and they are advised not to bring
cars to the City. If students do bring cars and
they park them in contravention of residents
parking and waiting restriction offences
(including yellow lines) they will be dealt
with by ‘Civil Parking Enforcement Officers’
employed by the City Council.
Contact:
There are two numbers you can call: 01392
665901 and an out of hours number: 07850
299399.
General
University Estate Patrol: 01392
263999 (24 hours) – the University’s
Estate Patrol provides a 24-hour
service on campus. They deal with
matters of security and safety and
can be called to report or discuss offcampus incidents involving students
Police switchboard: 08452 777444
– for urgent response
StreetWise Helpline: 01392 264686
– for general concerns
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I was previously responsible for Duryard and Pennsylvania wards so I have a lot of experience
of the things that can worry local residents. This new, larger beat will enable me to have more
of a focus on University-related issues, including some of those already raised at recent residents
meetings. I look forward to working closely with colleagues such as PC Paul Willis, PCSO Sarah
Giles, and also Rory Cunningham, the University’s Community Liaison Officer. I will keep you
updated as to how I may be able to assist you as residents around the campus area.”
PC Dalziel’s contact details are:
Email: David.Dalziel@devonandcornwall.pnn.police.uk (excellent for slow-time contact)
Tel: 08452 777444 (general switchboard number, ask for me by name)
Address: Neighbourhood Team East, Thomas Glass House,
Royal Devon and Exeter Hospital, EX2 5DS
The Community Warden Scheme
Two University of Exeter students, Emilia Lawrenson and
Victoria Murphy, have just been appointed as ‘Community
Wardens’ in the St James area of Exeter.
Community Wardens act as a point of contact for students living off campus, providing
information and advice on a range of issues including refuse and recycling, community safety
and security. The wardens work closely with the local police and regularly meet with the
Community Liaison Officer to agree how to focus their work.
Emilia and Victoria will shortly begin patrolling the St James area and will be taking time over
the coming months to get to know students and local residents. We trust that the Community
Warden Scheme will provide another way for students to engage as active citizens in the
communities in which they live.
This is a pilot initiative being organised with Devon and Cornwall Police. Following the pilot,
we aim to employ further wardens in other areas of Exeter in the new year.
New Student President
John Cox is President of the Students’ Guild ’08-’09.
“I’ve lived in Exeter for 8 years and some of you will be thankful to know that I wasn’t always a
student, having worked at Sowton industrial estate and in some of the pubs in town. I know what
it’s like to be a citizen of Exeter living amongst students.
Presidents are elected from amongst current students to represent student interests and help create
the right atmosphere of learning and development at the University. I also represent them locally
and nationally, which is why you are reading this from me now!
I hope you will get in touch with suggestions about how you would like students to get involved
in the City. With your input I know we can make a difference.”
Email: President@guild.ex.ac.uk
Help us make less impact on the environment by receiving StreetWise via
an email link to the University Website. Please contact Rory Cunningham
directly if you would like to receive this newsletter via email: tel. 01392 264686
or email: streetwise@exeter.ac.uk
Rory would also like to hear your ideas for future articles and features!
100% recycled :
www.exeter.ac.uk