INSTITUTIONAL RESEARCH AND PLANNING 2014-2015 PLANNING PROCESS INSTITUTIONAL PLANNING RETREAT APRIL 11, 2014 PROGRAM REVIEW RECOMMENDATIONS - WORK PRODUCT TABLE GROUP COLOR: PURPLE FINANCIAL AID STAFF CAPACITY - HIRE ADDITIONAL FINANCIAL AID CLERICAL SUPPORT IN ORDER TO PROCESS STUDENT APPLICATION IN A TIMELY MANNER AND ENSURE THAT THE OFFICE SUPPORT IS EFFECTIVELY AVAILABLE TO STUDENTS.; TRAINING AND ADDITIONAL HOURLY STAFF PROVIDE IT SUPPORT TO FINANCIAL AID PROGRAM: ENSURE THAT THE ACCESS RIO PORTAL IS ACCESS-FRIENDLY AND SUPPORTS THE PROGRAM; DECENTRALIZE THE IT PERSONNEL TO SUPPORT THE PROGRAM INCREASE SUPPORT TO COUNSELING AREA, SPECIFIC TO ARTICULATION…. THE COLLEGE SHOULD CONSIDER A MASTER SCHEDULE OF CLASSES THAT ENSURES FAIRNESS AND EQUITY DISABLED STUDENTS PROGRAM & SERVICES SHOULD INFORM AND EXPLAIN THE PURVIEW AND SCOPE OF THEIR SERVICES TO FACULTY EACH ACADEMIC YEAR.