Banking: Are the Profits Justified? Séan Rickard Steve Macaulay Banks are yet again in the spotlight. UK banks are declaring healthy profits again. Now, we need to get behind the headlines, so to help us do so is Séan Rickard. Now, Séan, some people are saying we need healthy banks – they are good for the economy, we need to get them back, so profits are good. Other people are saying, hey, this is tax payer’s money at stake here and anyway the banks aren’t doing a good job, they are undermining the whole future of the economy by not giving out enough loans. Where do you stand on this? Séan Rickard Well it is certainly the case that any economy needs efficient banks. We certainly need retail banks in order to carry out our business, our everyday moving of money around. So we need profitable, efficient banks. The question, I think, raised here, is to what extent do these returns to profitability – in fact rather large profits – reflect efficiency, doing a good job for the economy and to what extent is it them taking advantage of their power base and their ability to widen margins and to force small businesses and individuals to pay higher charges? One rather suspects it is more of the latter rather than the former. Steve Macaulay So, you are not really an advocate for the banks saying look, we have really got to get ourselves in a much stronger position because we are the economy, we hold such a big position? Séan Rickard I think we have got to get a little realistic here. The banks brought this economy to its knees. There is too much talk about how important the banks are and, indeed, what a great contribution they make to the economy. It needs to be said very clearly indeed that retail banking is probably on a par with the people who produce electricity, who produce water. It is a utility. It is not rocket science; it is something that must exist for the economy to function. And if those banks are not providing the economy with the funding – the liquidity – it needs in order to carry out its business – and there seems to be some evidence that it is not doing that at the moment – then one has to say, what are these profits for? What is it that they are delivery to the economy at this time that justifies such high profits? Steve Macaulay Now you are not alone in criticising the banks; there has been lots and lots of talk about regulation, but not much action yet. Do you see that the way forward is regulation? Séan Rickard I think we are going to have to have more regulation. I think it would be politically unacceptable to have witnessed the events of the last three years and to then say, well it is back to business as usual. That really cannot happen; and it shouldn’t happen from either a political or an economic sense. © Cranfield University August 2010 1 Séan Rickard Why isn’t there so much action today? The banks are incredibly powerful. Goodness me, they must be lobbying very hard behind the scenes and we know that they have a great deal of influence. I only hope that politicians retain their nerve, remember the abyss they looked into just three or four years ago, and make it absolutely clear that in future we must never return to that situation again. And indeed, we must not have a situation where banks are too big to fail; they are taking no risks in that case because at the end of the day we will always bail them out. And, therefore, there is no justification for any profit. We have got to get back to a realistic world where retail banks do what they are meant to do and investment banks and people who want to speculate, speculate with their money - not our money - or take risks that we are going to have to pick up. Steve Macaulay If we look at retail banking, one possibility is a new bank – Metro, Virgin. These are setting up with a whole new agenda and a fresh face, if you like. Should we all start voting with our feet? Séan Rickard Well we should really. Competition is the proven force for bringing about a better service for us. Really the banks, at the moment, operate as an oligopoly and they have become the masters rather than the servants of their customers. The solution to that is more competition. One shouldn’t underestimate the huge difficulties of getting a new bank, a branch of banks, up and running. But powerful players like Tesco, Virgin Money, Australian National Bank etc, they have perhaps the means to do it and it is in our interests that such organisations are encouraged here to set up their own networks. And then to make it work, of course, we have got to become a little less reticent about moving our accounts; if we don’t think we are getting a good service, if we don’t think we are being treated as well as we should be, then we should move. Steve Macaulay Séan, some forthright opinions there; thank you very much. © Cranfield University August 2010 2