COURSE ASSESSMENT REPORT (CAR)
Revised 08/01/2011
Course Prefix, Number and Title: COT 240 - Executive Office Procedures
School/Unit: SOBE/WDCE Submitted
by: Donna Kamen Contributing
Faculty: Donna Kamen Academic
Year: 2012
Complete and electronically submit your assessment report to your Department Chair/Coordinator/Director. As needed, please attach supporting documents and/or
a narrative description of the assessment activities in your program or discipline.
Course Outcomes
In the boxes below, summarize
the outcomes assessed in your
course during the year.
Outcome #1
Students will demonstrate
an understanding of
important skill sets for
Administrative
Professionals.
Assessment Measures
Assessment Results
Use of Results
Effect on Course
In the boxes below, summarize
the methods used to assess course
outcomes during the last year.
In the boxes below, summarize
the results of your assessment
activities during the last year.
In the boxes below, summarize
how you are or how you plan to
use the results to improve student
learning.
Based on the results of this
assessment, will you revise your
outcomes? If so, please
summarize how and why in the
boxes below:
Measure: Students will display
an increased understanding of the
various skills
Administrative Professionals
must perform through
comprehensive workplace
application assignments.
Students will be evaluated on
these assignments based on a
predetermined grading rubric.
Students effectively
demonstrated these skills in
application assignments.
Overall, students’ average
score was 85% on their
homework assignments.
I will post additional
application guidelines and
references that will be helpful to
all students.
No revisions on outcomes will
be completed at this time. There
is not any data to warrant an
outcome revision.
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COURSE ASSESSMENT REPORT (CAR)
Course Prefix, Number and Title: COT 240, Executive Office Procedures
School/Unit: SOBE/WDCE Submitted by:
Donna Kamen Contributing Faculty: Donna
Kamen Academic Year: 2012
Course Outcomes
Outcome # 2
Students will describe the
critical qualities that
Administrative Professionals
must possess.
Assessment Measures
Assessment Results
Use of Results
Effect on Course
Measure: Students will use
critical thinking skills to describe
important Administrative
Professional qualities by using
case analyses based on real-life
situations. Students will be
evaluated on these case analyses
based on a predetermined
grading rubric.
Students effectively
demonstrated critical thinking
skills as they described the
important Administrative
Professional qualities in the case
analyses. Student’s scores were
about equal on application
assignments and case analyses;
less than 5% of students scored
better on case analyses when
compared to homework
assignments.
Since students scored better on
case analyses than application
assignments, I will reinforce the
use of the chapter summary
content that will help aid students
in retaining the relevant
information for each lesson that
is included in the weekly
assignments.
No revisions on outcomes will be
completed at this time. There is
not any data to warrant an
outcome revision.
Page 2
COURSE ASSESSMENT REPORT (CAR)
Course Prefix, Number and Title: COT 240, Executive Office Procedures
School/Unit: SOBE/WDCE Submitted by:
Donna Kamen Contributing Faculty: Donna
Kamen Academic Year: 2012
Course Outcomes
Outcome #3
Students will demonstrate a
thorough understanding of the
constantly changing environment
of the workplace today and the
forces behind the changes.
Students will identify methods
(including training) for staying
current in such an environment.
Assessment Measures
Measure: Students will identify
the elements of the ever- changing
work environment and the forces
behind those changes. Students
will also gain and understanding
of methods to stay current.
Students will demonstrate this
knowledge through written
assignments based on reallife scenarios. Students will be
evaluated on these
assignments based on the
accuracy they demonstrate in
identifying specific change
elements and current methods
used (including training) to
adapt to the dynamic
workplace. Students must
achieve a minimum of 80%
accuracy on these
assignments.
Assessment Results
Students effectively identified
elements of the ever-changing
work environment and
demonstrated the understanding
of these
current methods in written
assignments based on real life
scenarios. Students’ scores
averaged 82%; above the
minimum requirement for
these assignments.
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Use of Results
Effect on Course
Based on student scores, I will
continue using these real-life
scenario assignments adding
content to include the constantly
changing
workplace environment.
No revisions on outcomes will be
completed at this time. There is
not any data to warrant an
outcome revision.
COURSE ASSESSMENT REPORT (CAR)
Course Prefix, Number and Title: COT 240, Executive Office Procedures
School/Unit: SOBE/WDCE
Submitted by: Donna Kamen
Contributing Faculty: Donna Kamen
Academic Year: 2012
Please enter your name and date below to confirm you have reviewed this report:
Title
Department Chair/Coordinator/Director
Dean
Vice President of Academic Affairs and Student Services
Name
Date
Amy Williams
5/17/2012
Marie Murgolo-Poore
5/21/2012
John G. Tuthill
7/23/2012
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