Matakuliah
: G1184 Travel Management
Tahun
: 2005
Pertemuan ke-: 11-12
Chapter 4
(Power Point 11.1)
Pokok Bahasan: Putting the Package
Together
Materi:
 Planning a Program of Package Holidays
 Contracting Accommodation
 Contracting Flight Seats
 Chartering Cruise Ships
 Contracting Hire Cars
 The Role of Ground Handling Agents
 Creating and Maintaining a Quality Product
 Fire, Safety and Hygiene Standards Overseas
 Itinerary
Learning Outcomes Chapter 4
(Power Point 11.2)
Pada akhir pertemuan ke-12, diharapkan mahasiswa akan mampu :
• mengaplikasikan langkah-langkah dalam menyusun suatu
package holiday (TIK 18)
• menjelaskan 3 jenis kontrak dalam accommodation (TIK 19)
• membedakan 3 macam kontrak dalam penjualan tempat duduk di
kapal terbang (TIK 20)
• menjelaskan hal-hal yang berkaitan dengan kontrak cruise (TIK
21)
• menjelaskan mengenai kontrak penyewaan mobil (TIK 22)
• menyatakan peranan agen dalam ground handling (TIK 23)
• menyusun suatu produk wisata yang berkwalitas (TIK 24)
• mengidentifikasi standard-standard internasional untuk
keamanan dalam hal kebakaran, keamanan, dan kebersihan (TIK
25)
• menyusun suatu itinerary yang efektif dan efisien (TIK 26)
(Power Point 11.3)
To allow time for contracting beds
and seats, production of brochure
and a marketing push, a company
will start planning between 12 to
18 months before the first
expected departure.
(Power Point 11.4)
Operators should introduce
new programs, because:
1. Fashions change and a resort which was
popular one year may not be the next
2. A program with no changes to it can quickly
look stale
3. Diversification avoids the risk of an entire
program falling foul of some external hiccough
(Power Point 11.5)
Steps to decide a product mix:
1. Decide the destinations and resorts
2. Decide the type of accommodation
3. Decide in what proportions the type of
accommodation is
4. Decide the dates
(Power Point 11.6)
Putting together the holiday
program involves:
- contracting flight seats
- contracting hotel beds
- contracting seats on transfer coaches
- lots of smaller details
(Power Point 11.7)
Beds contract
1. Commitment
2. Allocation
3. Ad hoc rooms
(Power Point 11.8)
The cost of
accommodation
usually represents a
high proportion of a
package holiday price.
(Power Point 12.1)
Owning an airline is not as high-risk a
strategy for big operators as buying
into hotels, because if a destination
falls from favour they can re-route the
aircraft to those which have become
more poular.
If necessary, they can also
subcontract surplus seats to other
operators.
(Power Point 12.2)
Even when an operator owns its
own airline, it may still need to
buy in seats from other airlines on
routes where it doesn’t have
enough seats or doesn’t fly the
right planes
(Power Point 12.3)
Features offerred by charter airlines:
•
•
•
•
•
•
•
•
•
•
•
Seats with more leg-space
Seat pitch of 30 inches
Seats reclining by as much as 5’5”
Meals served on good quality, reusable trays
Free wine, buck’s fizz or soft drinks
Free ice-cream
Free in-flight entertainment
Free amenity kits with slipperettes and eyeshades
Fold-up aisle armrests for easier access
Washrooms suitable for disabled travellers
Free newspapers
(Power Point 12.4)
Contract of Charter Flights’
Seats
1. Time-series charters
2. Part charters
3. Ad hoc chartering
(Power Point 12.5)
Air Brokers are:
Specialists who not only are involved
in tour operating, but also buy and
sell flight seats or simply organise
contracts for other operators
(Power Point 12.6)
TM 8
Each group arrange an itinerary !
(assignment # A page 61)
(individual assignment, to be submitted on the 12th session)
(Power Point 12.7)
TM 9
International Travel Tips & Safety
(1)
1. State 9 tips to arrange before taking a trip,
in order to make the trip easier and safer?
(individual assignment, to be submitted on the 13th session)
(Power Point 12.8)
TM 9
International Travel Tips & Safety
(2)
2. Explain briefly the 3 aspects to learn
about, before visiting a foreign country?
(individual assignment, to be submitted on the 13th session)
(Power Point 12.9)
TM 9
International Travel Tips & Safety
(3)
3. What are the 4 things to arrange
before traveling abroad?
(individual assignment, to be submitted on the 13th session)
(Power Point 12.10)
TM 10
Each pair discuss assignment #1 page 58:
choose 3 short-haul destinations,
write the pros dan cons of each
chosen destination !
(individual assignment, to be submitted on the 12th session)
(Power Point 12.11)
TM 11
Do assignment #2 page 58:
Choose 1 destination, then decide the
suitable beds dan seats contracting,
together with the reasons to choose !
(individual assignment, to be submitted on the 12th session)