Matakuliah
: G1184 Travel Management
Tahun
: 2005
Pertemuan ke-: 21-22
Chapter 7
(Power Point 21.1)
Pokok Bahasan: Transportation
Materi:
 External Environment and Future Trends
 Airlines
 Car Rentals
Learning Outcomes Chapter 7
(Power Point 21.2)
Pada akhir pertemuan ke-22, diharapkan
mahasiswa akan mampu :
• memperkirakan lingkungan external dari
transportation (TIK 41)
• menyusun daftar mengenai hal-hal yang
tersangkut dengan airlines (TIK 42)
• menguraikan hal-hal yang berhubungan dengan
car rental (TIK 43)
(Power Point 21.3)
Railways tend to be national monopolies and to be
state owned and subsidized, while
sea transport has tended to be
less regulated than other modes,
and the basis lies in the relative freedom
of movement over water
given to all vessels.
(Power Point 21.4)
Transportation modes based on consumer behavior:
- safety
- price / cost
- time / speed
- distance
- convenience
- reliability
- availability
- frequency
- flexibility
- service quality
- comfort / luxury
- incentives
- ground services
- departure and arrival times
- terminal facilities and locations
- enjoyment of trip
(Power Point 21.5)
Road transport’ attractions for tourists:
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the control of the route and the stops en route
the control of departure times
the ability to carry baggage and equipment easily
the ability to use the vehicle for accommodation
privacy
freedom to use the automobile once the destination is
reached
• the low perceived out-of-pocket expenses
(Power Point 21.6)
Railway transport’ attractions for tourists:
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safety and inexpensiveness
convenience of movement within the carrying unit
scenery attractiveness
relatively ‘green’ form of travel
railway terminals often in the center of the destination
arriving at the destination rested and relaxed
personal comfort
decongested routeways
(Power Point 21.7)
Sea transport’ attractions for tourists:
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safe services
inexpensiveness
reliability
possibility to reach remote and small islands with
no airports
• Possibility to carry own vehicles and use them at the
destination
(Power Point 21.8)
Air transport’ attractions for tourists:
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Shortest time
Suitability for long-haul trips
Safety
Convenience
Reliability
Frequent and relatively consumer-oriented product
Attractiveness for business travellers
Speedy and flexibility between various flights
More advanced and sophisticated ground services and terminal
facilities
• Luxurious services
(Power Point 22.1)
Ways to increase efficiency of airlines:
• extending hub operations
• reorganizing the schedule
• utilizing larger aircraft
• achieving higher load factors
(Power Point 22.2)
Airlines’ Reasons to Forge
Strategic Alliances
• The Maturity of domestic traffic
• The competition for terminal space and slots
• The necessity for economies of scale in airline
operation
• The control of the new distribution channels
(CRS)
• The gradual deregulation in world transportation
(Power Point 22.3)
IATA
(International Air Transport Association)
A worldwide organization that helps every
single airline to solve problems, to arrange
flight routes and schedules, to guarantee a
high standard operation, and to determine
tariff that is relatively competitive.
(Power Point 22.4)
Things to check before renting a car:
- type of car
- mileage
- age of car
- road map
- child-prooflocks
- child safety seats
- cleaned inside and outside
- price
- term of payment
- fuel charge
- frop-off fee
- tax
- insurance
- additional driver fees
- other surcharges
(Power Point 22.5)
TM 15
Top Airlines & Airports in China
(1)
1.
What is CAAC?
(individual assignment, to be submitted on the 23rd session)
(Power Point 22.6)
TM 15
Top Airlines & Airports in China
(2)
2. Which China airline was selected
as the top?
(individual assignment, to be submitted on the 23rd session)
(Power Point 22.7)
TM 15
Top Airlines & Airports in China
(3)
3. Which China airport was selected
as the top?
(individual assignment, to be submitted on the 23rd session)
(Power Point 22.8)
TM 15
SINGAPORE AIRLINES
(1)
1. When was Singapore Airlines born?
(individual assignment, to be submitted on the 23rd session)
(Power Point 22.9)
TM 15
SINGAPORE AIRLINES
(2)
2. In which service was
Singapore Airlines a pioneer?
(individual assignment, to be submitted on the 23rd session)
(Power Point 22.10)
TM 15
SINGAPORE AIRLINES
(3)
3. How many hours does the non-stop flight
between Singapore and New York need?
(individual assignment, to be submitted on the 23rd session)
(Power Point 22.11)
TM 15
Dollar Rent A Car
(1)
1. What is the minimum age to rent
a Dollar car in the United States?
(individual assignment, to be submitted on the 23rd session)
(Power Point 22.12)
TM 15
Dollar Rent A Car
(2)
2. Does Dollar accept ‘key ring’
credit cards?
(individual assignment, to be submitted on the 23rd session)
(Power Point 22.13)
TM 15
Dollar Rent A Car
(3)
3. Is it a ‘must’ to buy the insurance
when renting a Dollar car?
(individual assignment, to be submitted on the 23rd session)
(Power Point 22.14)
TM 16
- Watch the interview with a person
who often travels with different kinds of
transportation (multi media) !
- Then write a report about
the important aspects !
(group assignment, to be submitted on the 23rd session)